Billing can often take a backseat in our minds until an unexpected charge appears, such as an automatic renewal for a subscription like PUBGM Prime (1 month). This guide is designed to help you navigate the refund process, offering clarity on eligibility and providing step-by-step instructions to request your money back efficiently. Our aim is to empower you with the information you need to manage your subscriptions confidently.
What You Should Prepare Before Applying For Refund
Account Details: Ensure you have your PUBG account information, including your username and linked email address.
Transaction ID: Locate the transaction ID for your PUBGM Prime subscription, which is typically found in your confirmation email.
Payment Method Used: Have details of the payment method used for the subscription handy, such as credit card information or payment service account.
Refund Request Reason: Be prepared to provide a clear reason for your refund request, based on the criteria set by PUBG.
Subscription Confirmation Email: Access your initial subscription confirmation email for reference; it may contain necessary information for the refund process.
Past Correspondence: Gather any prior communication with PUBG support regarding your subscription or issues faced.
Service Terms: Review the terms of service regarding refunds for PUBGM Prime to ensure your eligibility for a refund.
Timeframe of Request: Make sure you are within the refund window as specified by PUBGM for automatic renewals.
How Long Does it Take to Get a Refund?
Payment method
How long it takes*
Credit/Debit Card
5-7 working days
PayPal
3-5 working days
Google Play Store
2-3 working days
Apple App Store
2-3 working days
*Working days are Monday to Friday, and don't include public holidays.
What are my Rights? Am I eligible for a Refund from PUBGM Prime(1 month) (Automatic Renewal)
When subscribing to PUBGM Prime (1 month) through pubgstatsapp.com, users gain access to exclusive in-game content and benefits tailored specifically for the PUBG Mobile experience. However, understanding your eligibility for refunds is crucial, especially given the subscription's automatic renewal feature. This section outlines the scenarios under which you may qualify for a refund based on your account and subscription management.
Subscription Cancellation within Grace Period: If you cancel your PUBGM Prime subscription shortly after the renewal occurs, you may be eligible for a partial refund if the cancellation request complies with the specified grace period, ensuring no additional charges accrue.
Service Access Issues: Should you face persistent technical issues that hinder access to your PUBGM Prime benefits, you may want to inquire about a refund if these issues are not resolved in a timely manner.
Account Management Errors: Instances where an account-related error affects your access to the service could potentially qualify for a refund, contingent on the specifics of the situation and the terms outlined by PUBGM Prime.
Inaccurate Billing Information: If your billing reflects an inconsistency with the service provided or an error in the charge amount, you might consider reaching out to clarify your eligibility for a refund.
Step-by-Step Process to Request Your PUBGM Prime(1 month) (Automatic Renewal) Refund Like a Pro
If you purchased through pubgstatsapp.com:
Visit the pubgstatsapp.com website and log into your account.
Navigate to the Account Settings or Subscription Management section.
Locate your PUBGM Prime subscription and click on Manage Subscription.
Check for a Request a Refund or Submit Inquiry option. If available, select it.
Fill out the refund request form, ensuring to state that the subscription renewed without notice.
In the description, mention that the account was unused during the billing cycle.
Submit the refund request and make a note of any confirmation number you receive.
If you purchased through Apple:
Open the Settings app on your device.
Tap your Apple ID at the top of the screen.
Select Subscriptions from the list.
Find and select your PUBGM Prime subscription.
Tap Report a Problem or Cancel Subscription to access the request form.
Explain that the subscription renewed without notice and emphasize that the account was unused.
Submit your request for a refund and keep a record of your submission.
If you purchased through Google Play:
Open the Google Play Store app on your device.
Tap the Menu icon (three horizontal lines) in the upper left corner.
Select Account, then go to Purchase History.
Find the PUBGM Prime subscription and tap on it.
Click on Refund or Report a Problem.
In your description, mention that the subscription renewed unexpectedly and note that your account was mostly unused.
Submit your request and await further communication from Google Play.
If you purchased through Roku:
Access your Roku device and navigate to the Home screen.
Select Streaming Channels, then choose Manage Subscription.
Find PUBGM Prime in your list of subscriptions.
Click on Update Payment Info or Report a problem option.
Articulate that the subscription renewed without your prior notice and that the account was unused during that period.
Submit the report and keep track of your correspondence with Roku.
Disclaimer
Chargeback is an independent consumer resource that provides educational information to help users understand how to cancel, manage, or request refunds for various subscriptions. We are not affiliated with, endorsed by, or sponsored by any of the companies mentioned on this site. All trademarks, logos, and brand names are the property of their respective owners.
The information we provide is based on publicly available sources and user reports and may contain inaccuracies or become outdated over time. Our guides are intended for general informational purposes only and should not be relied upon as official company instructions or legal advice.
Consumers are solely responsible for reviewing their own contracts, terms of service, and refund or cancellation obligations before taking any action. Nothing on this site should be interpreted as legal, financial, or contractual guidance.
Chargeback does not encourage or condone disputing valid charges, misrepresenting transactions, or taking any action that could violate a company's terms, service agreement, or applicable laws. We promote fair, transparent, and lawful communication between consumers and businesses.
Get help with your refund
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Draft email to PUBGM Prime(1 month) (Automatic Renewal) for Refund
I am writing to address a billing situation related to my PUBGM Prime(1 month) (Automatic Renewal). [describe reason]
I would like to request a refund for the amount of [Amount].
Attached to this email are any relevant documents for your reference.
Please confirm the receipt of this request and the status of my refund within 3-5 business days.
Thank you for your assistance.
Sincerely, [Your Name] [Your Phone Number]
Common refund statuses
Status
Meaning
What It Means for You
Pending
Your refund request has been initiated but is not yet processed.
You will need to wait for the approval process to begin. This usually takes up to 48 hours.
Processing
Your refund is currently being reviewed and processed by our team.
Your refund is under consideration; you may hear back within 3-5 business days.
Refunded
The amount has been successfully returned to your account.
You should see the funds back in your account within 5-7 business days, depending on your bank.
Partially Refunded
A portion of your refund has been processed, but some fees may apply.
You will receive a reduced amount back, typically due to transaction or processing fees.
Completed
Your refund process is fully complete and all associated transactions closed.
Everything is settled; you no longer need to take further action.
Canceled
Your refund request has been canceled and will not proceed.
No changes will be made to your account, and your subscription remains active.
Real User Scenarios: When and How Refunds Were Successfully Claimed
The PUBGM Prime (1 month) subscription offers players exclusive in-game items, early access to new features, and additional benefits that enhance their gaming experience. Below are some real user scenarios where players successfully claimed refunds for their subscriptions.
Subscription Renewal Confusion: A player was uncertain about the renewal date of their PUBGM Prime subscription. After checking their account settings, they realized the renewal occurred sooner than expected. They reached out to customer support, explaining their confusion, and successfully received a refund for the recent charge.
Unintentional Subscription Reactivation: After a break from gaming, a user accidentally reactivated their PUBGM Prime subscription while browsing the app. Recognizing the mistake promptly, they contacted support to clarify their account status and requested a refund for the month they did not intend to subscribe, which was granted.
Service Access Issues: A player experienced technical difficulties accessing the benefits of their PUBGM Prime subscription due to connectivity issues. They documented their experience and contacted customer support, explaining the service interruptions, and received a refund for the month affected by the issue.
Preference Change: A user decided to switch to a different gaming service that better suited their needs. They contacted PUBGM Prime customer support to inquire about their subscription options and successfully claimed a refund for the remaining unused days of their monthly subscription.
The Easiest Way to Get a PUBGM Prime(1 month) (Automatic Renewal) Refund
If you're frustrated trying to get a refund from PUBGM Prime(1 month) (Automatic Renewal)—or if you didn't even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or card account, and we'll take care of the rest.
How to Track Your Refund Status Efficiently
Tracking your refund status for PUBGM Prime (1 Month) Automatic Renewal can be straightforward if you know where to look and what to expect. Here are the most efficient ways to keep tabs on your refund process:
Email Updates: Check your registered email for any updates regarding your refund. PUBGM typically sends notifications about your refund status, so ensure you look for emails with subjects like "Refund Process Started" or "Your Refund Update".
In-App Notifications: Open the PUBGM app and navigate to the notifications section. Any changes to your refund status will often be communicated here. Look for brief messages that confirm receipt of your refund request or progress updates.
Account Dashboard: Log into your PUBGM account and go to the dashboard. Under the Order History section, you can review the status of your refund requests, including whether they have been processed or are still pending.
Billing Section: In your account settings, there’s a billing or payment section where you can monitor all transactions. This area may also indicate if a refund has been applied to your account balance or transaction history.
Customer Support Tools: PUBGM offers a customer support feature where you can submit inquiries or check on the status of ongoing requests, including refunds. Utilize this tool for direct communication with support representatives.
FAQ
If you forgot to cancel your PUBGM Prime subscription before the renewal date, refunds typically depend on the platform's policy regarding subscription services. It’s advisable to review the terms and conditions or contact customer support directly for assistance and clarification on potential options.
Refund processing times can vary depending on your payment method and the policies of your financial institution. Generally, it may take anywhere from 5 to 10 business days for the refund to appear in your account after it has been processed. If you have not received it within this timeframe, please check with your bank or payment provider for further assistance.
If you see a charge but don't have an active subscription, please check the payment method used and confirm whether it was associated with a different account. If you still have questions, we recommend contacting our support team with details of the charge for assistance in resolving the issue.
If you're unable to secure a refund directly from PUBGM Prime(1 month) (Automatic Renewal), consider reaching out to customer service for further assistance. You can also explore escalating your inquiry within PUBGM's support system for additional options. Lastly, reviewing your account details may provide insights or options that could assist in resolving your request.
If you find that your refund request for PUBGM Prime (1 month) (Automatic Renewal) has been declined, consider reviewing the refund policy on the official website to ensure all conditions are met. You may also reach out to customer support for further clarification or assistance, and double-check your account details to confirm compliance with all requirements.
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¹ Total savings is calculated based on internal annualized estimates of savings for customers. ² Average requests times may vary depending on volume of requests
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