Many users only consider billing matters when they encounter an unexpected charge, such as an automatic subscription renewal. This guide is designed to support you through the Quarters Of Change refund process, ensuring you understand who is eligible for refunds and how to request your money back efficiently. With clear steps and helpful insights, we aim to make your experience as smooth as possible.
What You Should Prepare Before Applying For Refund
Order Receipt: Have a copy of your receipt or order confirmation email, which includes details of your transaction.
Transaction ID: Locate the transaction ID associated with your purchase; this is crucial for tracking your order.
Email Address Used: Ensure you have access to the email address linked to your Quarters Of Change account for communication during the refund process.
Account Details: Gather your Quarters Of Change account username or ID to help identify your account in their system.
Refund Reasons: Clearly articulate your reason for requesting a refund, as this information is often required by customer service.
Payment Method Information: Have your payment method details handy, such as the last four digits of your credit card or PayPal account, used for the transaction.
Previous Correspondence: Compile any email correspondence or notes from previous communication with Quarters Of Change regarding your order or refund request.
How Long Does it Take to Get a Refund?
Payment method
How long it takes*
Credit/Debit Card
3-5 working days
PayPal
2-4 working days
Bank Transfer
5-7 working days
Google Pay
2-3 working days
Apple Pay
2-3 working days
*Working days are Monday to Friday, and don't include public holidays.
What are my Rights? Am I eligible for a Refund from Quarters Of Change
At Quarters Of Change, users engage with a service aimed at facilitating seamless financial transactions for specific community-oriented actions. Understanding what situations may lead to refund eligibility is crucial for our users. Refund eligibility can depend on various account management questions and billing clarifications related to the nature of our services.
Service Cancellation: Users who have canceled their subscriptions before the billing cycle can inquire about their eligibility for a refund for any unused portion of the service, based on their subscription terms.
Service Interruption: If a user experiences a significant service disruption that lasts longer than the standard resolution period, they may be eligible for a refund for that billing cycle.
Account Mismanagement: In cases where users identify discrepancies in their account settings that prevent them from accessing the subscribed service, they might be eligible for a refund upon proper verification of the situation.
Incorrect Billing Amount: If a customer believes they have been charged an incorrect amount due to miscommunication on pricing or service terms, this circumstance may qualify for review and possible refund.
Promotional Issues: If a user has difficulty applying a valid promotional code during checkout and is billed at the full rate, there may be grounds for refund eligibility based on promotional policy review.
It is recommended that users reach out directly to Quarters Of Change’s customer service for clarification on their situations to determine their specific eligibility for refunds based on the criteria above.
Step-by-Step Process to Request Your Quarters Of Change Refund Like a Pro
If you purchased through QuartersOfChange.com:
Go to the Quarters Of Change website.
Login to your account by clicking on Login at the top right corner.
Navigate to Billing on your account dashboard.
Find the Recent Charges section and select the transaction you wish to refund.
Look for the Request Refund option next to the transaction.
Fill out the refund request form. Be sure to:
Mention that the service was not utilized.
Indicate that you were unaware of the renewal date.
Submit the request form and monitor your email inbox for confirmation.
If you purchased through Apple:
Open the Settings app on your iPhone or iPad.
Tap on your Apple ID at the top.
Select Subscriptions.
Locate the Quarters Of Change subscription in the list.
Tap on Cancel Subscription.
Visit reportaproblem.apple.com and sign in with your Apple ID.
Find the relevant purchase and select Report a Problem.
Choose Request a Refund. In the text box, emphasize that you did not intend to renew.
Submit your request and wait for a response from Apple.
If you purchased through Google Play:
Open the Google Play Store app.
Tap on the Menu (three horizontal lines) in the top left corner.
Select Account.
Tap on Purchase History.
Locate your Quarters Of Change charge.
Tap on the charge and select Refund (if available).
Alternatively, go to play.google.com/store/account, find the transaction, and select Report a Problem.
In your message, state that the service was not used and request a refund.
Submit your request and check your email for further instructions.
If you purchased through Roku:
Go to my.roku.com and sign in to your account.
Select Manage Account.
Click on Order History.
Find the Quarters Of Change subscription you want to refund.
Click on Report a Problem next to the charge.
In the form, note that you were not aware of the renewal or that the content was not accessed.
Submit your request and monitor your email for updates.
Disclaimer
Chargeback is an independent consumer resource that provides educational information to help users understand how to cancel, manage, or request refunds for various subscriptions. We are not affiliated with, endorsed by, or sponsored by any of the companies mentioned on this site. All trademarks, logos, and brand names are the property of their respective owners.
The information we provide is based on publicly available sources and user reports and may contain inaccuracies or become outdated over time. Our guides are intended for general informational purposes only and should not be relied upon as official company instructions or legal advice.
Consumers are solely responsible for reviewing their own contracts, terms of service, and refund or cancellation obligations before taking any action. Nothing on this site should be interpreted as legal, financial, or contractual guidance.
Chargeback does not encourage or condone disputing valid charges, misrepresenting transactions, or taking any action that could violate a company's terms, service agreement, or applicable laws. We promote fair, transparent, and lawful communication between consumers and businesses.
Get help with your refund
"This app saved me $127 in minutes"
Draft email to Quarters Of Change for Refund
Script
Copy
Subject: Refund Request – Quarters Of Change Account [Your Email]
Dear Quarters Of Change Team,
I am writing to request a refund related to my account. [describe reason]
I would like to request a refund in the amount of [Amount].
I have attached the necessary documentation for your reference.
I would appreciate your confirmation regarding this refund request within 3-5 business days.
Thank you for your attention to this matter.
Sincerely, [Your Name] [Your Phone Number]
Common refund statuses
Status
Meaning
What It Means for You
Pending
Your refund request has been initiated but is awaiting approval.
Please allow 1-3 business days for your request to be reviewed.
Processing
Your refund has been approved and is currently being processed.
Refunds typically take 3-5 business days to reflect in your account.
Refunded
The approved refund has been completed and funds have been returned.
Check your account to confirm receipt of the funds.
Partially Refunded
Only part of your original payment has been refunded.
Review your account statement for the refunded amount.
Completed
The refund process has been finalized with no further actions required.
Your transaction is fully processed, and there are no additional updates.
Canceled
Your refund request has been canceled and no further action will be taken.
For further assistance, please contact customer support.
Real User Scenarios: When and How Refunds Were Successfully Claimed
At Quarters Of Change, we understand that managing subscriptions and payments can sometimes lead to questions about refunds. Here are some realistic scenarios where our users successfully claimed refunds, highlighting how they navigated various account situations:
Accidental Subscription Upgrade: Sarah initially subscribed to the basic plan but accidentally upgraded to the premium plan while exploring additional features. After realizing her mistake, she reached out to customer service and explained her situation. Quarters Of Change promptly issued a refund for the difference within days after verifying her request.
Service Interruption Compensation: During a planned maintenance period, David was unable to access his account for an extended time. Understanding the inconvenience this caused, Quarters Of Change offered a partial refund for that month, which David successfully claimed through the support portal after providing feedback about the service interruption.
Billing Cycle Confusion: Jane noticed that her payment date had changed unexpectedly. After gently inquiring about the reason for the change and its impact on her billing cycle, Quarters Of Change acknowledged the confusion and issued a refund for the extra charge incurred during the transition period, ensuring Jane felt satisfied with the resolution.
Feature Discontinuation: Mark had purchased a subscription that included a particular feature, which was later discontinued due to updates. He reached out to customer care to discuss the discontinuation and expressed his preference for a refund for that feature. Quarters Of Change responded positively and granted his request, ensuring Mark felt valued as a customer.
The Easiest Way to Get a Quarters Of Change Refund
If you're frustrated trying to get a refund from Quarters Of Change—or if you didn't even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or card account, and we'll take care of the rest.
How to Track Your Refund Status Efficiently
Tracking your refund status with Quarters Of Change is a straightforward process designed to keep you informed. Here are the specific steps you can take to efficiently monitor the status of your refunds:
Email Notifications: Quarters Of Change sends email updates throughout the refund process. Be sure to check your inbox for notifications. Look for emails with subjects like "Refund Processed" or "Refund Update" that will provide detailed information about the status of your refund.
In-App Notifications: If you use the Quarters Of Change mobile app, keep an eye on in-app notifications. You will receive updates directly within the app whenever there is a change to your refund status, making it easy to stay informed on the go.
Account Dashboard: Log into your Quarters Of Change account and navigate to the Order History section. Here, you can find a detailed view of your past transactions, including any pending refunds. Each transaction will display the current status of your refund, along with processing times.
Billing Section: Under Account Settings, the Billing section provides insights about your refunds. You can access specific refund requests and see any updates related to their processing.
Detailed Refund Progress: Quarters Of Change provides specific information regarding the progress of your refund, such as "Refund Requested," "Refund Processing," or "Refund Completed." This transparency helps you understand exactly where your refund stands.
FAQ
If you forgot to cancel your subscription on time, unfortunately, we are unable to process a refund for that billing cycle. We recommend reviewing our cancellation policy for future reference, and please feel free to reach out to our customer support team for assistance in managing your account.
Refunds typically take 5 to 10 business days to appear in your account, depending on your bank's processing times. Once your refund is initiated, you will receive a confirmation email, and the funds should reflect in your account shortly after.
If you notice a charge but do not have an active subscription, please first check your account details on our website to confirm your subscription status. If you still have questions, reach out to our customer support team with the transaction details, and we will assist you in resolving the issue.
If you're unable to receive a refund directly from Quarters Of Change, consider reaching out to their customer service for further assistance. You may also explore the option of escalating your inquiry within their support system for additional review. Additionally, reviewing your account details may provide further insights into your purchase and refund status.
If Quarters Of Change is unable to issue a refund, you may want to carefully review their refund policy for details on eligibility and conditions. Additionally, consider reaching out to their customer support again for clarification or further assistance. It's also a good idea to double-check your account details and any relevant information regarding your transaction.
Chargeback and the Chargeback trademarks used herein are trademarks or registered trademarks of Chargeback and its affiliates. The use of any other trade name, copyright, or trademark is for identification and reference purposes only and does not imply any association with the copyright or trademark holder of their product or brand. Other product and company names mentioned herein are the property of their respective owners.
¹ Total savings is calculated based on internal annualized estimates of savings for customers. ² Average requests times may vary depending on volume of requests
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