Many users often overlook billing details until an unexpected charge catches their attention, such as an automatic subscription renewal. This guide is designed to clarify how refunds with Raising Angels work, including who is eligible and the straightforward steps to request a refund quickly. We understand that navigating billing issues can be frustrating, and we are here to help you reclaim your funds with ease.
What You Should Prepare Before Applying For Refund
Order Number: Have your unique order number readily available, which can be found in your confirmation email or your account order history.
Transaction ID: Locate the transaction ID associated with the payment for the service or product you are seeking a refund for.
Account Information: Ensure you have access to your Raising Angels account with your registered email and password.
Purchase Details: Be prepared to provide specifics about the service or product purchased, including date of purchase and subscription details, if applicable.
Reason for Refund: Clearly outline the reason for your refund request, referencing any relevant policies highlighted in Raising Angels' terms and conditions.
Proof of Purchase: Gather supporting documentation such as receipts or confirmation emails that validate your purchase.
Communication Records: Include any relevant email correspondence or messages with Raising Angels regarding your purchase or refund inquiry.
Refund Policy Familiarization: Review Raising Angels' official refund policy to ensure your request aligns with their guidelines.
How Long Does it Take to Get a Refund?
Payment method
How long it takes*
Credit/Debit Card
5-7 working days
Bank Transfer
3-5 working days
PayPal
1-3 working days
*Working days are Monday to Friday, and don't include public holidays.
What are my Rights? Am I eligible for a Refund from Raising Angels
At Raising Angels, we aim to provide a respectful and supportive experience for our users. Understanding your rights regarding eligibility for refunds is an important aspect of managing your account and services effectively. While we strive to ensure a seamless experience, there are certain situations where users may find themselves eligible for a refund based on their individual circumstances.
Subscription Cancellation: If you cancel your subscription before the next billing cycle, you may be eligible for a refund for any unused portion of your subscription fee.
Service Dissatisfaction: Users who feel that the services provided did not meet the advertised standards may qualify for a refund. This typically requires submitting feedback through our customer support for evaluation.
Account Management Changes: Situations involving changes to your account status, such as downgrading your subscription level or switching to a different service tier, may also influence your eligibility for a refund, depending on the timing of these changes relative to the billing cycle.
Promotional Credit: If you received a promotional credit and your account was charged additionally, you may be eligible to receive a refund for those specific charges.
Billing Errors: While we aim for accuracy in billing, if you identify a discrepancy in your account charges that you believe may not correspond with the services rendered, this may be grounds for a refund request.
Each refund request is evaluated based on its specific context and account history, so we encourage users to contact our customer support for any inquiries related to their eligibility for refunds.
Step-by-Step Process to Request Your Raising Angels Refund Like a Pro
If you purchased through RaisingAngels.co:
Visit raisingangels.co and log into your account.
Navigate to the Account Settings section.
Click on Billing History to find your recent transactions.
Select the transaction for which you want to request a refund.
Look for the Request Refund option and click on it.
In the message box, mention: "The subscription renewed without notice" and provide a brief reason for your request.
Submit your request and keep an eye on your email for further instructions.
If you purchased through Apple:
Open the Settings app on your iPhone or iPad.
Tap your Apple ID at the top of the screen.
Select Subscriptions from the menu.
Locate the Raising Angels subscription and tap on it.
Choose Cancel Subscription to ensure no future charges.
Visit the App Store and scroll down to Account.
Tap on Purchased, then find Raising Angels.
Tap on the Report a Problem link next to the transaction.
Choose Item didn't work or was not as expected and explain, "The account was unused".
Submit your request for a refund.
If you purchased through Google Play:
Open the Google Play Store app on your device.
Tap the Menu icon (three horizontal lines) on the top left.
Select Account and then tap on Purchase History.
Find the Raising Angels purchase you want to request a refund for.
Tap on Report a problem next to the charge.
Choose the reason: "Did not authorize this transaction" or "The app didn't work as expected".
Complete the short form and submit your request.
If you purchased through Roku:
Go to the Roku website and log in to your account.
Select My Account and scroll down to Your Services.
Find the Raising Angels subscription.
Click on Manage Subscription.
Select Cancel Subscription to stop future charges.
Navigate to the Contact Us page on Roku.
Use the chat feature or email support, stating clearly: "I would like a refund because the subscription was not used".
Fill in any required details to complete your refund request.
Disclaimer
Chargeback is an independent consumer resource that provides educational information to help users understand how to cancel, manage, or request refunds for various subscriptions. We are not affiliated with, endorsed by, or sponsored by any of the companies mentioned on this site. All trademarks, logos, and brand names are the property of their respective owners.
The information we provide is based on publicly available sources and user reports and may contain inaccuracies or become outdated over time. Our guides are intended for general informational purposes only and should not be relied upon as official company instructions or legal advice.
Consumers are solely responsible for reviewing their own contracts, terms of service, and refund or cancellation obligations before taking any action. Nothing on this site should be interpreted as legal, financial, or contractual guidance.
Chargeback does not encourage or condone disputing valid charges, misrepresenting transactions, or taking any action that could violate a company's terms, service agreement, or applicable laws. We promote fair, transparent, and lawful communication between consumers and businesses.
I hope this message finds you well. I am writing to address a billing situation regarding my account.
[describe reason]
I would like to request a refund in the amount of [Amount]. I have attached relevant documentation for your reference.
I would appreciate your confirmation of this request within 3-5 business days.
Thank you for your attention to this matter.
Best regards, [Your Name] [Your Phone Number]
Common refund statuses
Status
Meaning
What It Means for You
Pending
Your refund request has been received and is awaiting approval.
You will receive a notification once the status changes. This may take up to 3 business days.
Processing
Your refund is currently being processed by our team.
Final verification is underway, and your refund should be completed within 5 business days.
Refunded
The refund has been successfully processed and your funds are on their way back to you.
Expect to see the funds reflected in your account within 3-5 business days, depending on your bank.
Partially Refunded
Some of the items in your order have been refunded successfully.
Check your email for details on which items were refunded and the amount.
Completed
The refund process is complete, and all funds have been returned to you.
Thank you for your patience! Your refund is finalized.
Canceled
Your refund request has been canceled, either by you or due to an issue.
If you believe this is an error, please contact our support team for assistance.
Real User Scenarios: When and How Refunds Were Successfully Claimed
At Raising Angels, users may occasionally find themselves needing to claim a refund for various reasons related to their subscriptions or services. Here are some real user scenarios that illustrate how customers successfully navigated the refund process:
Subscription Downgrade: A user decided to downgrade their subscription plan to a less expensive option after realizing they weren't utilizing all the features of their previous plan. Upon contacting Raising Angels customer support, they clarified the billing cycle changes and received a refund for the difference in subscription fees for the current month.
Service Interruption: A customer experienced an unexpected service interruption that impacted their ability to utilize the platform effectively. After reaching out to Raising Angels support and detailing the issue, they provided compensation through a refund for the period affected by the service disruption.
Accidental Subscription Renewal: A user mistakenly renewed their annual subscription while intending to switch to a monthly plan. After submitting a request for clarification and expressing their desire to change, Raising Angels promptly processed their refund for the annual renewal and assisted them in transitioning to the desired monthly subscription.
Wrong Billing Amount: A customer noticed that their latest invoice contained a billing amount that was higher than expected due to an error in the promotional code application. Upon reviewing their account details with Raising Angels, the support team acknowledged the discrepancy and issued a refund for the excess charge, ensuring the user that the promotional code would be applied properly moving forward.
The Easiest Way to Get a Raising Angels Refund
If you're frustrated trying to get a refund from Raising Angels—or if you didn't even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or card account, and we'll take care of the rest.
How to Track Your Refund Status Efficiently
Tracking your refund status efficiently with Raising Angels is crucial to ensuring a smooth experience. Here are some specific ways to keep tabs on your refund:
Email Notifications: Keep an eye on your registered email for updates from Raising Angels. Notifications will be sent whenever your refund status changes, detailing the reason for any delays or confirmations of processing.
In-App Notifications: If you use the Raising Angels mobile app, check the notifications section. You may find real-time updates regarding your refund, including estimated completion times.
Account Dashboard: Log into your Raising Angels account and navigate to the Order History section. There, you can find the status of your refund and any associated details about the transaction.
Billing Section: For comprehensive details about your refunds, head to the Billing section of your account. This area provides insights into pending refunds, processed refunds, and any applicable fees.
Refund Status Indicator: Raising Angels offers a visual status indicator on your dashboard, allowing you to easily see whether your refund is pending, in process, or completed without needing to delve into individual transactions.
Frequently Asked Questions: If you have specific questions regarding your refund, check the FAQ section on the Raising Angels website. It often addresses common issues and provides guidance tailored to their refund process.
FAQ
Refunds at Raising Angels are generally not granted if a user forgets to cancel their subscription before the renewal date. We recommend reviewing our cancellation policy and contacting customer support for specific cases, as they may provide assistance in exceptional circumstances.
Refunds typically take 5 to 7 business days to process once approved. The exact time may vary depending on your bank or financial institution, so it's advisable to check your account for updates after the refund is initiated.
If you see a charge but do not have an active subscription, please check your account to confirm the status of any past subscriptions. If everything appears accurate, contact our support team at support@raisingangels.co with your details for further assistance.
If you're unable to obtain a refund directly from Raising Angels, consider reaching out to customer service again for further assistance. You may also explore escalating your inquiry within their support system for additional resolution options. Additionally, reviewing your account details could provide clarity on potential next steps.
If Raising Angels refuses to issue a refund, you may want to review their refund policy for clarification on the criteria for refunds. Additionally, consider reaching out to their customer support team again for more assistance or to discuss your specific situation further. It might also be helpful to check your account details to ensure all information is accurate and up-to-date.
Chargeback and the Chargeback trademarks used herein are trademarks or registered trademarks of Chargeback and its affiliates. The use of any other trade name, copyright, or trademark is for identification and reference purposes only and does not imply any association with the copyright or trademark holder of their product or brand. Other product and company names mentioned herein are the property of their respective owners.
¹ Total savings is calculated based on internal annualized estimates of savings for customers. ² Average requests times may vary depending on volume of requests
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