Many users often overlook billing details until an unexpected charge appears, such as an automatic subscription renewal. This guide is designed to clarify how refunds work with Ready Capital, ensuring you understand who is eligible and the simple steps to request your money back swiftly. With clear instructions and helpful insights, we're here to support you throughout the refund process.
What You Should Prepare Before Applying For Refund
Account Information: Have your Ready Capital account number and associated email address ready for verification.
Loan or Transaction ID: Gather the specific loan or transaction ID related to the request for a refund.
Documentation of Payment: Prepare a copy of the payment confirmation or receipt, which should detail the amount paid and the date of the transaction.
Reason for Refund: Clearly outline the reason for the refund request, including specific issues related to the service provided.
Supporting Documents: Collect any relevant documentation that substantiates the refund request, such as communication with customer service or an account statement showing the transaction.
Authorization: If applicable, include a signed authorization letter if the refund request is being submitted by a third party on your behalf.
Contact Information: Ensure your current contact information is available, including phone number and email, for any follow-ups needed by Ready Capital.
How Long Does it Take to Get a Refund?
Payment method
How long it takes*
ACH Transfer
3-5 business days
Wire Transfer
1-2 business days
Check
7-10 business days
Credit/Debit Card
5-7 business days
*Working days are Monday to Friday, and don't include public holidays.
What are my Rights? Am I eligible for a Refund from Ready Capital
Ready Capital is committed to providing transparent and efficient financial services, enabling users to access liquidity for their business needs. Understanding your rights and eligibility for a refund is important as it relates to the specific services offered, such as commercial real estate loans and other financial products. Below are the circumstances under which you might qualify for a refund based on your engagement with Ready Capital.
Loan Application Fees: Users who have submitted a loan application may be eligible for a refund of certain fees if the loan is not processed due to conditions outside of the user's control or if the application was not completed as per the prescribed guidelines.
Prepaid Interest Payments: If your loan is disbursed but subsequently not utilized within the agreed period, you may inquire about potential refunds for any unused prepaid interest amounts.
Service Fee Adjustments: If changes to your loan structure or terms occur that affect your service fees, you may be eligible for a refund based on the adjustment of these charges.
Account Closure: Upon the full settlement of your account and successful closure, any remaining balances on your account could be eligible for a refund.
Clarification on Billing Statements: If you identify a discrepancy in your billing statement that requires clarification, resolution may lead to adjustments or refunds if warranted.
For further assistance regarding any specific situations, users are encouraged to consult with Ready Capital directly to confirm eligibility and obtain guidance on the refund process.
Step-by-Step Process to Request Your Ready Capital Refund Like a Pro
If you purchased through ReadyCapital.com:
Visit the Ready Capital website and log into your account.
Navigate to the Customer Support section, typically found at the bottom of the homepage.
Select Contact Us or Help Center.
Look for options related to Billing or Refunds.
Find the option to submit a support ticket or form.
In your request, clearly state that you are seeking a refund for a recent subscription renewal.
Mention if the subscription renewed without notice, emphasizing that you were unaware of the upcoming charge.
Submit your request and wait for a confirmation email.
If you purchased through Apple App Store:
Open the Settings app on your device.
Tap your Apple ID at the top of the screen.
Select Subscriptions.
Find your Ready Capital subscription in the list and tap on it.
Select Cancel Subscription (if applicable) to stop future charges.
Then, visit the App Store, scroll to the bottom, and tap on Apple ID, followed by View Apple ID.
Scroll down to select Purchase History.
Locate the charge related to Ready Capital and tap on it.
Tap on Report a Problem and choose the Request a Refund option.
In the notes, mention that the account was unused or note any discrepancies regarding the charge.
Submit your request.
If you purchased through Google Play:
Open the Google Play Store app.
Tap on the Menu icon (three horizontal lines) in the top-left corner.
Select Account.
Tap on Purchase History.
Find the Ready Capital subscription charge.
Tap on it and select Report a Problem.
Choose the option for a refund and mention that the subscription was not actively used.
Submit your request and check your email for updates.
If you purchased through Roku:
Press the Home button on your Roku remote.
Scroll down and select Streaming Channels.
Find My Channels and select your Ready Capital subscription channel.
Press the * (Options) button on your remote.
Select Manage subscription.
Follow the prompts to cancel your subscription.
After cancellation, visit the Roku billing website and sign in.
Go to Purchase History and locate the Ready Capital charge.
Select Request a Refund and explain that the subscription renewed without prior notice.
Submit your refund request.
Disclaimer
Chargeback is an independent consumer resource that provides educational information to help users understand how to cancel, manage, or request refunds for various subscriptions. We are not affiliated with, endorsed by, or sponsored by any of the companies mentioned on this site. All trademarks, logos, and brand names are the property of their respective owners.
The information we provide is based on publicly available sources and user reports and may contain inaccuracies or become outdated over time. Our guides are intended for general informational purposes only and should not be relied upon as official company instructions or legal advice.
Consumers are solely responsible for reviewing their own contracts, terms of service, and refund or cancellation obligations before taking any action. Nothing on this site should be interpreted as legal, financial, or contractual guidance.
Chargeback does not encourage or condone disputing valid charges, misrepresenting transactions, or taking any action that could violate a company's terms, service agreement, or applicable laws. We promote fair, transparent, and lawful communication between consumers and businesses.
Get help with your refund
"This app saved me $127 in minutes"
Draft email to Ready Capital for Refund
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Subject: Refund Request – Ready Capital Account [Your Email]
Dear Ready Capital Team,
I hope this message finds you well.
I would like to address a billing situation regarding my account: [describe reason].
Therefore, I would like to request a refund in the amount of [Amount]. Please find any related documentation attached for your review.
I would appreciate your confirmation of this request within 3-5 business days.
Thank you for your attention to this matter.
Best regards,
[Your Name]
[Your Phone Number]
Common refund statuses
Status
Meaning
What It Means for You
Pending
The refund request has been submitted and is awaiting approval.
Your refund is in the queue. We will notify you once the approval process is completed, usually within 1-3 business days.
Processing
The refund request is being processed by our team.
Your refund is currently being handled. You can expect it to be completed within 3-5 business days.
Refunded
The refund has been successfully issued.
The amount has been credited back to your original payment method. Please allow 3-5 business days for processing by your bank.
Partially Refunded
A part of your total transaction has been refunded.
You will see a partial credit based on the items or services refunded. The remaining balance will stay on your account.
Completed
The refund process has been fully finalized.
Your refund is complete, and you should check your account for the credited amount.
Canceled
The refund request has been canceled.
If you believe this is an error, please contact our support team to discuss further options.
Real User Scenarios: When and How Refunds Were Successfully Claimed
At Ready Capital, users often face unique challenges in navigating their financial products and services. Below are several scenarios illustrating how customers successfully claimed refunds under various circumstances.
Pre-Approved Funding Changes: A small business owner applied for a $50,000 loan with Ready Capital but later decided on a lower amount after discussing their financial projections. After contacting customer service, they received a refund for the difference, allowing them to secure a loan that better fits their needs.
Subscription Service Modifications: A borrower using Ready Capital’s subscription service for financial consultations realized they needed fewer sessions than initially planned. They reached out to adjust their subscription plan, leading to a prorated refund for the unused portion of their service, which was processed smoothly.
Fee Waiver Adjustments: A new client was notified of a promotional period offering waived service fees as part of their loan setup. After noticing a small service fee applied to their account, they contacted support, and upon verification, received a refund for the fee charged during the promotional timeline.
Payment Plan Revisions: An existing customer decided to switch to a different repayment plan that better suited their cash flow situation. After successfully updating their repayment schedule, they were eligible for a refund on the overpayment made under their previous plan, ensuring they were aligned with their budget.
The Easiest Way to Get a Ready Capital Refund
If you're frustrated trying to get a refund from Ready Capital—or if you didn't even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or card account, and we'll take care of the rest.
How to Track Your Refund Status Efficiently
Tracking your refund status at Ready Capital can be done efficiently by utilizing the specific tools and communication methods that the company provides. Here’s how to stay updated on your refund process:
Email Notifications: Ready Capital keeps customers informed about their refund status through regular email updates. Look for emails that detail your refund's progress, including confirmation of receipt and approval.
Account Dashboard: Log into your Ready Capital account and navigate to the Order History section. Here, you can view all transactions and their respective statuses, including any current refunds.
Billing Section Insights: Within the Billing section of your account settings, you can find detailed information about your refund status, including submission dates and estimated timeframes for processing.
In-app Notifications: If you use the Ready Capital mobile app, make sure to enable notifications. The app will send alerts about any changes in your refund status, allowing you to receive real-time updates.
Customer Support Interaction: If you need further clarification, feel free to reach out to Ready Capital’s customer support. They can provide specific details about your refund status and any potential issues that may arise.
FAQ
If you forgot to cancel your service on time, Ready Capital's refund policy typically does not allow for refunds after the billing has occurred. However, we recommend reaching out to our customer support team to discuss your situation, as they may be able to assist you further.
Refund processing times can vary depending on your financial institution's policies. Typically, it may take 5 to 10 business days for the refund to appear in your account after it has been processed by Ready Capital. However, some banks may take additional time, so it's advisable to check with them for specific details.
If you see a charge but do not have an active subscription, please first check your email for any notifications regarding your account status. If you’re still uncertain, contact Ready Capital's customer support directly for assistance and to clarify the nature of the charge.
If you're unable to obtain a refund directly from Ready Capital, consider reaching out to customer service again to discuss your situation in more detail. You may also want to explore the option of escalating your inquiry within their support system for further assistance. Additionally, reviewing your account details and any relevant documentation can be beneficial in addressing your concerns.
If Ready Capital declines to issue a refund, consider reviewing their refund policy to understand the guidelines and criteria they follow. You may also want to contact their customer support again for clarification or to discuss your situation further. Additionally, double-check your account details and any relevant documentation related to your request.
Chargeback and the Chargeback trademarks used herein are trademarks or registered trademarks of Chargeback and its affiliates. The use of any other trade name, copyright, or trademark is for identification and reference purposes only and does not imply any association with the copyright or trademark holder of their product or brand. Other product and company names mentioned herein are the property of their respective owners.
¹ Total savings is calculated based on internal annualized estimates of savings for customers. ² Average requests times may vary depending on volume of requests
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