As users of Real Estate Listing AI, it's common to occasionally overlook billing details until an unexpected charge catches your attention—perhaps due to an automatic subscription renewal. This guide aims to illuminate the refund process, detailing who qualifies for a refund and providing clear steps to swiftly request your money back. We’re here to ensure you navigate every aspect of your experience smoothly and with confidence.
What You Should Prepare Before Applying For Refund
Account Information: Have your login credentials ready, including your username and password for relistingai.com.
Transaction ID: Locate the transaction ID of the purchase you are requesting a refund for; this will be essential for identifying your order.
Email Confirmation: Retrieve the email confirmation of your purchase, as it contains vital information regarding your subscription or service purchase.
Reason for Refund: Prepare a clear and concise explanation of the reason for your refund request, as this is often required.
Payment Method Details: Keep the details of the payment method used (credit card, PayPal, etc.) readily available to assist in processing the refund.
Usage Logs: If applicable, gather any usage logs or reports that demonstrate how you used the service, which may support your case for a refund.
Communication History: Compile any previous communication with customer support regarding your account or refund request to provide context if needed.
Change in Circumstances: Document any changes in circumstances since your purchase that may warrant a refund (e.g., property listing changes, service issues).
Billing History: Review your billing history to ensure that all charges are correct and to identify any discrepancies that may support your claim.
How Long Does it Take to Get a Refund?
Payment method
How long it takes*
Credit Card
5-7 working days
PayPal
3-5 working days
Bank Transfer
7-10 working days
Apple Pay
5-7 working days
Google Pay
5-7 working days
*Working days are Monday to Friday, and don't include public holidays.
What are my Rights? Am I eligible for a Refund from Real Estate Listing AI
At Real Estate Listing AI, users are offered a range of digital services designed to enhance their real estate listings and streamline the selling or renting of properties. Understanding your rights and potential eligibility for refunds is important to ensure a smooth experience. Refund eligibility may vary based on your subscription type and usage of the services provided.
The following situations may qualify for refunds:
Service Dissatisfaction: If users feel that the AI-generated listings do not meet the promised standards or features outlined during the subscription sign-up, they may inquire about potential refunds based on their experience.
Subscription Downgrade: If a user decides to downgrade their subscription to a lower tier within the billing cycle, they could be eligible for a prorated refund for the unused portion of the higher-tier subscription, depending on the timing of the downgrade.
Cancelled Services: Users who deactivate their service before the billing cycle ends may be eligible for a refund for the remaining days of the subscription period, subject to the terms of service in place at the time of cancellation.
Technical Issues: In instances where there are significant technical difficulties that prevent users from fully utilizing the services as expected, users may request a review that could lead to potential compensation or refunds based on the length and severity of the issue.
Billing Errors: Users who identify discrepancies in their billing statements that do not align with their agreed subscription terms may inquire about adjustments or refunds where applicable.
It is important for users to review their subscription terms and conditions on Real Estate Listing AI’s website for more detailed information on refund eligibility and the process involved. For specific queries, customers are encouraged to reach out to customer support for assistance tailored to their individual circumstances.
Step-by-Step Process to Request Your Real Estate Listing AI Refund Like a Pro
If you purchased through RealEstateListingAI.com:
Visit relistingai.com and log into your account.
Navigate to the Account Settings section.
Click on Billing or Subscription to view your payment history.
Locate the transaction you want to request a refund for.
Select Request Refund or a similar option associated with that transaction.
In the message box, mention that the subscription renewed without notice or that the account was unused.
Submit your refund request.
If you purchased through Apple:
Open the Settings app on your iPhone or iPad.
Tap your Apple ID at the top of the screen.
Select Subscriptions.
Find and tap on your subscription to Real Estate Listing AI.
Scroll down and tap on Report a Problem.
Choose Billing Issue, then select your specific issue.
In the description, emphasize that you were unaware of the renewal or that the account has been inactive.
Submit the report.
If you purchased through Google Play:
Open the Google Play Store app on your device.
Tap the three horizontal lines in the top left to open the menu.
Select Subscriptions.
Find your Real Estate Listing AI subscription and tap on it.
Click on Manage then tap on Report a problem.
Choose the issue as Not as described or Billing Issue.
In your message, state that the subscription renewed automatically or that the service was not used.
Send the request.
If you purchased through Roku:
Go to the Roku website and log in to your account.
Select Manage Account.
Click on Orders or Subscriptions to view your billing history.
Find the Real Estate Listing AI transaction.
Select the option for Request a Refund.
Preferably mention that you did not authorize the renewal or that the account was not utilized.
Submit your refund request through the portal.
Disclaimer
Chargeback is an independent consumer resource that provides educational information to help users understand how to cancel, manage, or request refunds for various subscriptions. We are not affiliated with, endorsed by, or sponsored by any of the companies mentioned on this site. All trademarks, logos, and brand names are the property of their respective owners.
The information we provide is based on publicly available sources and user reports and may contain inaccuracies or become outdated over time. Our guides are intended for general informational purposes only and should not be relied upon as official company instructions or legal advice.
Consumers are solely responsible for reviewing their own contracts, terms of service, and refund or cancellation obligations before taking any action. Nothing on this site should be interpreted as legal, financial, or contractual guidance.
Chargeback does not encourage or condone disputing valid charges, misrepresenting transactions, or taking any action that could violate a company's terms, service agreement, or applicable laws. We promote fair, transparent, and lawful communication between consumers and businesses.
Get help with your refund
"This app saved me $127 in minutes"
Draft email to Real Estate Listing AI for Refund
Script
Copy
Subject: Refund Request – Real Estate Listing AI Account [Your Email]
Dear Real Estate Listing AI Team,
I hope this message finds you well.
[describe reason]
I would like to request a refund in the amount of [Amount].
Attached to this email, you will find documentation supporting my request, if applicable.
I would appreciate your confirmation of this request within 3-5 business days.
Thank you for your assistance.
Sincerely,
[Your Name]
[Your Phone Number]
Common refund statuses
Status
Meaning
What It Means for You
Pending
Your refund request has been submitted and is awaiting review.
Refund processing may take up to 5 business days. Please wait for further updates.
Processing
Your refund is currently being processed by our team.
You will be notified when the process is complete, typically within 3-7 business days.
Refunded
The refund has been successfully issued to your original payment method.
The funds should appear in your account within 3-5 business days, depending on your bank.
Partially Refunded
A portion of your refund has been processed, often due to non-refundable fees.
You will receive a notification of the amount refunded. Review our fee policy for more clarity.
Completed
Your refund process is complete, and no further action is required.
Thank you for your patience! If you have further questions, feel free to reach out.
Cancelled
Your refund request has been canceled and will not be processed.
Please check the reason for cancellation or contact support for assistance.
Real User Scenarios: When and How Refunds Were Successfully Claimed
Users of Real Estate Listing AI often find themselves navigating various situations that may lead to successful refund claims. Here are some scenarios illustrating how different users approached and resolved their issues:
Subscription Plan Change: A user subscribed to the premium plan for enhanced listing features but later realized that the basic plan sufficed for their current needs. After reaching out to customer support, they successfully downgraded their subscription and received a prorated refund for the unused days of the premium features.
Account Inactivity Fee: An agent who had paused their listings for several months noticed an inactivity fee charged to their account. Upon contacting customer service to explain that their listing was temporarily inactive, they received a full refund of the inactivity fee as a courtesy for being a loyal customer.
Trial Period Clarification: A new user misunderstood the terms of their free trial and believed they were being charged before the trial ended. Once they contacted support with their concerns, Real Estate Listing AI clarified the billing cycle and granted a refund for a minor charge applied during the initial setup, alleviating any confusion.
Feature Misunderstanding: A user mistakenly believed they were accessing a certain premium feature included in their plan, which was actually part of an addon. After clarifying the difference with customer support and acknowledging the error, they received a refund for the addon they had purchased in error, allowing them to adjust their account accordingly.
The Easiest Way to Get a Real Estate Listing AI Refund
If you're frustrated trying to get a refund from Real Estate Listing AI—or if you didn't even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or card account, and we'll take care of the rest.
How to Track Your Refund Status Efficiently
If you're looking to track your refund status with Real Estate Listing AI effectively, it's essential to leverage the specific tools and systems designed to keep you informed. Here's how you can stay updated on your refund process:
Email Notifications: Check your registered email account for refund update notifications. Real Estate Listing AI sends automated emails detailing the status of your refund, including any required actions on your part.
In-App Notifications: Keep an eye on your account's notifications within the Real Estate Listing AI app. Important updates regarding your refund status are often communicated through in-app alerts, ensuring you receive real-time information.
Account Dashboard: Log into your Real Estate Listing AI account and navigate to the Dashboard. Here, you can find a dedicated section for Order History that includes detailed information about your refunds, including submission dates and processing status.
Billing Section: Under the Billing section of your account settings, you can view your refund request history. This area provides insights into any pending refunds and estimated completion dates.
Tracking Tools: Utilize the built-in Refund Tracker feature accessible via your account dashboard. This tool provides a visual overview of your refund process, indicating whether it’s under review, processed, or completed.
Customer Support: If you still have questions about your refund status, don't hesitate to reach out to Real Estate Listing AI's customer support. Use the help center link found in your account to submit a query or find additional pertinent information.
FAQ
If you've forgotten to cancel your subscription before the renewal date, unfortunately, we are unable to provide refunds for that billing period. We recommend checking your account settings regularly to manage your subscriptions effectively. For any adjustments or questions regarding your account, feel free to reach out to our support team for assistance.
Refund processing times can vary depending on your bank or payment provider, but generally, you can expect to see the refunded amount reflected in your account within 5-10 business days. Please keep in mind that weekends and holidays may affect the timeline.
If you notice a charge but do not have an active subscription, please check your account for any previous subscriptions or associated services. If you still believe there is an error, contact our customer support team with the details of the charge for assistance.
If you are unable to secure a refund directly from Real Estate Listing AI, consider reaching out to their customer service team again to clarify your situation. You may also want to explore the option of escalating your request within their support system for further assistance. Additionally, reviewing your account details and understanding the terms of service might provide more insights into your options.
If Real Estate Listing AI refuses to issue a refund, you may want to carefully review the refund policy to understand the criteria for eligibility. Additionally, consider reaching out to customer support again for clarification or assistance, as they may provide further insights or options based on your specific situation. It can also be helpful to double-check your account details to ensure everything is accurate.
Chargeback and the Chargeback trademarks used herein are trademarks or registered trademarks of Chargeback and its affiliates. The use of any other trade name, copyright, or trademark is for identification and reference purposes only and does not imply any association with the copyright or trademark holder of their product or brand. Other product and company names mentioned herein are the property of their respective owners.
¹ Total savings is calculated based on internal annualized estimates of savings for customers. ² Average requests times may vary depending on volume of requests
Comments (0)