Navigating unexpected charges can be frustrating, especially in the world of real estate where clarity is essential. If you've encountered an unforeseen billing issue, you're not alone. This comprehensive guide will walk you through how Real Estate refunds work, outline eligibility criteria, and detail the steps to request your money back quickly and efficiently. Our aim is to ensure that you feel supported and informed throughout the refund process.
What You Should Prepare Before Applying For Refund
Property Address: Clearly state the address of the property in question for accurate identification.
Transaction ID: Provide the unique transaction ID received at the time of purchase to help track your request.
Purchase Agreement: Include a copy of the signed purchase agreement, detailing the terms agreed upon.
Payment Receipts: Attach any receipts or proof of payment made towards the property or service.
Refund Request Form: If applicable, complete any specific refund request forms required by kingrealestate.group.
Communication Records: Gather any emails or correspondence with agents related to the transaction which may support your case.
Inspection Reports: If your refund request is due to undisclosed property issues, include relevant inspection reports highlighting these concerns.
Documentation of Issues: Provide photos or written documentation of any issues encountered that are eligible for a refund.
Identification Proof: Include a copy of your identification (like a driver's license) to verify your identity.
Timeframe Justification: If your request falls outside typical refund periods, prepare a clear justification for submission.
How Long Does it Take to Get a Refund?
Payment method
How long it takes*
Credit Card
3-5 working days
Bank Transfer
5-7 working days
Check
7-14 working days
Escrow
Varies by agreement, typically 10-15 working days
PayPal
3-5 working days
*Working days are Monday to Friday, and don't include public holidays.
What are my Rights? Am I eligible for a Refund from Real Estate
At Real Estate (kingrealestate.group), users engaging with our services have specific rights regarding refunds based on the nature of our offerings. We provide a range of real estate services, including property management, consultation, and transactions, which can entail different circumstances that may qualify for a refund. It is important for users to understand these scenarios to effectively manage their accounts and expectations.
Property Management Services: If a user has entered into a service agreement for property management and is unsatisfied due to the failure to meet the stipulated service criteria, they may qualify for a refund based on the terms of their contract.
Consultation Fees: Users who have paid for a consultation and did not receive the agreed-upon services due to scheduling issues or consultant availability might be eligible for a refund, depending on the specific circumstances and our internal policies.
Failed Transactions: In the case where a transaction for property acquisition or rental falls through due to factors not within the user's control, potential refund options could be explored if they align with documented terms of the transaction.
Subscription and Membership Fees: For users on a subscription plan, if services were not rendered adequately or as promised within the billing cycle, they might have grounds to inquire about a refund for the unutilized portion of the service.
Administrative Fees: Should discrepancies arise from administrative errors in billing such as incorrect fee structures, users might inquire about the possibility of a refund for those specific charges.
Users are encouraged to review their service agreements and to contact our support team for detailed guidance on eligibility and to discuss their individual situations. It is our commitment to ensure clarity and support in addressing user concerns.
Step-by-Step Process to Request Your Real Estate Refund Like a Pro
If you purchased through the King Real Estate website:
Visit the King Real Estate website and log in to your account.
Navigate to your Account Settings by clicking on your profile icon.
Select Billing History from the menu.
Locate the subscription or charge you wish to refund.
Click on the Request Refund button next to the transaction.
In your refund message, mention that the subscription renewed without notice.
Submit your request and keep an eye on your email for any updates.
If you purchased through Apple:
Open the Settings app on your iPhone or iPad.
Tap your Apple ID at the top of the screen.
Select Subscriptions from the menu.
Find the subscription for King Real Estate and tap on it.
Select Cancel Subscription if required. Then tap Report a Problem in the receipt email or through the App Store's Subscriptions page.
When prompted, mention that the account was unused or that it renewed unexpectedly.
Follow through with the instructions to submit your refund request.
If you purchased through Google Play:
Open the Google Play Store app on your device.
Tap the Menu icon (three lines) in the upper left corner.
Select Account, then tap on Purchase History.
Find the King Real Estate subscription and tap on it.
On the details page, tap Refund.
In the refund messaging box, note that your subscription renewed without prior notification.
Submit the request and check your email for updates.
If you purchased through Roku:
Press the Home button on your Roku remote.
Navigate to Settings and select Account.
Scroll to Manage Subscriptions to find King Real Estate.
Select the subscription you wish to refund.
Click on Cancel Subscription to stop future charges.
Then, visit the Roku Support page and search for refund requests.
Utilize the messaging option to state that the service was not used or that it auto-renewed unexpectedly.
Disclaimer
Chargeback is an independent consumer resource that provides educational information to help users understand how to cancel, manage, or request refunds for various subscriptions. We are not affiliated with, endorsed by, or sponsored by any of the companies mentioned on this site. All trademarks, logos, and brand names are the property of their respective owners.
The information we provide is based on publicly available sources and user reports and may contain inaccuracies or become outdated over time. Our guides are intended for general informational purposes only and should not be relied upon as official company instructions or legal advice.
Consumers are solely responsible for reviewing their own contracts, terms of service, and refund or cancellation obligations before taking any action. Nothing on this site should be interpreted as legal, financial, or contractual guidance.
Chargeback does not encourage or condone disputing valid charges, misrepresenting transactions, or taking any action that could violate a company's terms, service agreement, or applicable laws. We promote fair, transparent, and lawful communication between consumers and businesses.
Get help with your refund
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Draft email to Real Estate for Refund
Script
Copy
Subject: Refund Request – Real Estate Account [Your Email]
Dear Real Estate Team,
I hope this message finds you well.
I am reaching out regarding a billing situation related to my account. [describe reason]
I would like to request a refund in the amount of [Amount]. Please find attached documentation supporting my request.
I would appreciate your confirmation of this request within 3-5 business days.
Thank you for your attention to this matter.
Best regards,
[Your Name]
[Your Phone Number]
Common refund statuses
Status
Meaning
What It Means for You
Pending
The refund request has been submitted and is awaiting approval.
Your request is in review. Please allow up to 5 business days for processing.
Processing
The refund is being processed and will be released shortly.
Funds will be returned to your account within 3-7 business days.
Refunded
The refund has been successfully completed and funds released.
You will see the transaction reflected in your account shortly.
Partially Refunded
A portion of the original payment has been refunded.
Ensure to check your account balance for the adjusted amount.
Completed
The refund process has been finalized.
All transactions are settled, and you should have received the full amount.
Canceled
The refund request has been canceled.
You will need to submit a new request if you still want a refund.
Real User Scenarios: When and How Refunds Were Successfully Claimed
Users often navigate unique circumstances when engaging with Real Estate services, leading to scenarios where refunds are both understandable and successfully processed. Here are a few examples:
A customer placed a deposit on a rental property but later opted out due to unforeseen job relocation. After promptly communicating their situation to Real Estate, they were able to receive a full refund of the deposit, as per the company’s cancellation policy.
During a home inspection, a client discovered several issues that rendered the property unsuitable for their needs. With the assistance of a Real Estate agent, they were able to negotiate a cancellation and received a refund on the inspection fee, as the process was handled within the stipulated timeframe.
A buyer mistakenly overpaid for a service included in their real estate package. Upon reviewing their account details, they reached out to Real Estate for clarification. They successfully received a refund for the excess payment after confirming their account plan included those particular services.
A user subscribed to a property listing service, but after a month realized that it didn’t fit their requirements. They reached out to Real Estate to inquire about their subscription status and were able to easily cancel and receive a prorated refund for the unused period.
The Easiest Way to Get a Real Estate Refund
If you're frustrated trying to get a refund from Real Estate—or if you didn't even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or card account, and we'll take care of the rest.
How to Track Your Refund Status Efficiently
Tracking your refund status with King Real Estate is straightforward when you know where to look. Our system provides several efficient ways to keep you updated on your refund progress.
Email Notifications: Look out for refund update emails sent directly to the email associated with your account. These emails will contain important details such as the refund amount and expected processing times.
Account Dashboard: Log into your account on the King Real Estate website. Navigate to the Order History section, where you will find a list of transactions, including any refunds processed. Each refund will have a status indicator to show if it's pending, completed, or if any issues require attention.
Billing Section: In your account settings, head to the Billing section. This area provides detailed insights into your payment history and any refunds that have been initiated, along with tracking numbers if applicable.
Mobile App Notifications: If you use the King Real Estate mobile app, ensure that notifications are enabled. You’ll receive push updates about your refund status directly on your mobile device.
Support Integration: For real-time assistance, you can utilize our integrated support feature on both the website and mobile app. By submitting a query regarding your refund, our team can provide you with the latest updates directly.
FAQ
If you forgot to cancel on time, unfortunately, we typically do not offer refunds for missed cancellations. We recommend reviewing our cancellation policy for future reference, so you can plan ahead. If you have further questions, feel free to reach out to our support team for assistance.
Refunds typically take 5 to 10 business days to process, depending on your bank's policies. Once the refund is initiated, you will receive a confirmation email, and the funds should reflect in your account shortly thereafter.
If you notice a charge but do not have an active subscription, please check your account for any past subscriptions or trial periods that may have occurred. For further assistance, reach out to our customer support team with the details of the charge, and they will help clarify the situation.
If you are unable to secure a refund directly, consider reaching out to customer service again for clarification on your options. You may also want to escalate your inquiry within Real Estate's support system to seek further assistance. Additionally, reviewing your account details may provide insight into any available resolutions.
If your refund request is not approved by Real Estate, start by carefully reviewing their refund policy to understand the specific terms and conditions that apply. Consider reaching out to their customer support again for clarification or to discuss your situation further. Additionally, ensure that all your account details are correct and up-to-date, as this may help in resolving any issues.
Chargeback and the Chargeback trademarks used herein are trademarks or registered trademarks of Chargeback and its affiliates. The use of any other trade name, copyright, or trademark is for identification and reference purposes only and does not imply any association with the copyright or trademark holder of their product or brand. Other product and company names mentioned herein are the property of their respective owners.
¹ Total savings is calculated based on internal annualized estimates of savings for customers. ² Average requests times may vary depending on volume of requests
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