Navigating billing matters can often be overlooked until an unexpected charge arises, like an automatic subscription renewal. This guide is designed to assist you in understanding how refunds work at Rebel Yoga & Pilates, clarifying eligibility and outlining the straightforward steps to request your money back efficiently. Our aim is to provide you with the information you need to ensure a smooth refund process, allowing you to focus more on your practice and less on billing concerns.
What You Should Prepare Before Applying For Refund
Your Rebel Yoga & Pilates Account Information: Ensure you have your account username or email address associated with your membership.
Transaction ID: Locate the transaction ID from your original payment receipt, which is usually emailed to you after your purchase.
Proof of Payment: Keep a copy of your payment confirmation email or receipt that includes the date, amount, and payment method.
Class Schedule: Reference the specific class or session you are requesting a refund for, including the date and time.
Cancellation Policy Review: Familiarize yourself with Rebel Yoga & Pilates' cancellation and refund policies to ensure your request meets the criteria.
Additional Documentation: Collect any relevant communication, such as emails or messages with Rebel Yoga & Pilates staff regarding your request or issues faced.
Health and Safety Reasons: If applicable, prepare any medical documentation if your refund request is due to health-related issues.
How Long Does it Take to Get a Refund?
Payment method
How long it takes*
Credit/Debit Card
5-7 working days
PayPal
3-5 working days
Gift Cards
Up to 10 working days
*Working days are Monday to Friday, and don't include public holidays.
What are my Rights? Am I eligible for a Refund from Rebel Yoga & Pilates
At Rebel Yoga & Pilates, users have specific rights regarding their membership and the services they utilize. The eligibility for refunds largely depends on individual circumstances related to class attendance and membership status. Given that Rebel Yoga & Pilates offers a range of classes and membership options, it's essential to understand the specific scenarios that may qualify for a refund.
Canceled Classes: If a class is canceled by Rebel Yoga & Pilates, users may qualify for a refund or credit toward future classes.
Membership Termination: If a user decides to discontinue their membership, they may be eligible for a refund of any unused prepaid classes, depending on the membership agreement.
Class Package Expiration: If a user is unable to attend classes before their package expires due to medical reasons, documentation may support eligibility for a refund or extension.
Promotional Offers: Users who have purchased classes under a promotional offer might be eligible for a refund if the promotional terms are not met or if there’s a change in the scheduled offerings.
Technical Issues: In cases where online classes are affected by technical difficulties that were not resolved and impacted the user's experience, a refund request may be considered.
Users are encouraged to review the terms of their membership and communicate directly with Rebel Yoga & Pilates for detailed inquiries into specific situations regarding refunds.
Step-by-Step Process to Request Your Rebel Yoga & Pilates Refund Like a Pro
If you purchased through RebelYoga.com:
Visit rebelhotyoga.com and log into your account.
Navigate to the Account Settings section.
Select Billing Info or Membership Details.
Locate the subscription you wish to request a refund for and click on Request Refund.
In the message box, mention that the subscription renewed without notification and you were not able to use it.
Submit your request and keep an eye on your email for any follow-up questions.
If you purchased through Apple:
Open the Settings app on your iPhone or iPad.
Tap your Apple ID at the top.
Choose Subscriptions.
Select the Rebel Yoga & Pilates subscription.
Tap Cancel Subscription (if needed) and follow up with a refund request under Report a Problem.
Emphasize that the recent subscription renewal was unexpected.
Submit the request and check your email for further instructions.
If you purchased through Google Play:
Launch the Google Play Store app on your device.
Tap on the hamburger menu (three lines) at the top left.
Select Subscriptions.
Find Rebel Yoga & Pilates in the list.
Tap Manage then choose Cancel Subscription (if required).
Follow the prompts to submit a refund request and note that you did not use the service during the subscription period.
Check your Google Play account email for confirmation or follow-up.
If you purchased through Roku:
Go to the Roku home screen and navigate to Streaming Channels.
Access your Account settings on the Roku website.
Select Manage My Subscriptions.
Locate Rebel Yoga & Pilates and click on Cancel Subscription (if necessary).
After cancellation, go to Help & Support and find the refund request option.
State that you did not use the subscription service during this billing period.
Submit the request and keep an eye on your registered email for updates.
Disclaimer
Chargeback is an independent consumer resource that provides educational information to help users understand how to cancel, manage, or request refunds for various subscriptions. We are not affiliated with, endorsed by, or sponsored by any of the companies mentioned on this site. All trademarks, logos, and brand names are the property of their respective owners.
The information we provide is based on publicly available sources and user reports and may contain inaccuracies or become outdated over time. Our guides are intended for general informational purposes only and should not be relied upon as official company instructions or legal advice.
Consumers are solely responsible for reviewing their own contracts, terms of service, and refund or cancellation obligations before taking any action. Nothing on this site should be interpreted as legal, financial, or contractual guidance.
Chargeback does not encourage or condone disputing valid charges, misrepresenting transactions, or taking any action that could violate a company's terms, service agreement, or applicable laws. We promote fair, transparent, and lawful communication between consumers and businesses.
I would like to bring to your attention the following billing situation: [describe reason].
I would like to request a refund in the amount of [Amount].
Should you require any additional documentation, please find the relevant files attached to this email.
I would appreciate it if you could confirm the receipt of this request and the status of the refund within 3-5 business days.
Thank you for your attention to this matter.
Sincerely, [Your Name] [Your Phone Number]
Common refund statuses
Status
Meaning
What It Means for You
Pending
The refund request has been received but not yet processed.
Your refund is in queue and will be addressed within 3-5 business days.
Processing
The refund is currently being reviewed and processed.
Funds should be returned to your account within the next 5-7 business days.
Refunded
The refund has been successfully processed.
You should see the funds returned to your original payment method within 1-3 business days.
Partially Refunded
A portion of the total amount has been refunded.
You will receive a refund for the amount processed, retaining credit for remaining classes.
Completed
The refund process is fully completed.
Your refund has been finalized, and you should have received a confirmation email.
Canceled
The refund request has been canceled.
You will need to submit a new request if you still wish to obtain a refund.
Real User Scenarios: When and How Refunds Were Successfully Claimed
At Rebel Yoga & Pilates, our users often reach out regarding refunds due to various circumstances related to their memberships and class packages. Here are some specific scenarios where users successfully claimed refunds:
Class Package Expiration: A member realized that due to a change in their schedule, they were unable to attend any classes in the last month of their purchased package. They contacted Rebel Yoga & Pilates and, after verifying the unused classes, successfully received a refund.
Failed Automatic Renewal: A user noticed an automatic renewal charge for their monthly membership while planning to take a break from attending classes for a few months. They reached out to customer service, explained their situation, and received a refund for the most recent charge while discussing options for future holds.
Special Event Cancellation: A participant registered for a special workshop, but due to an unexpected personal commitment, they could no longer attend. After reaching out to Rebel Yoga & Pilates with their inquiry before the event, they were granted a refund for the workshop fee, ensuring they had the option to join in the future.
Billing Confusion Due to Package Change: A member switched from a monthly subscription to a class package, but coincidentally received a charge for the previous subscription period. They contacted the support team, clarified their current plan, and received a prompt refund for the duplicate charge, reinforcing their choice of the new package.
The Easiest Way to Get a Rebel Yoga & Pilates Refund
If you're frustrated trying to get a refund from Rebel Yoga & Pilates—or if you didn't even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or card account, and we'll take care of the rest.
How to Track Your Refund Status Efficiently
Tracking your refund status with Rebel Yoga & Pilates is straightforward, and we want to make sure you know how to do it efficiently. Keeping you informed about your refund process is important to us, and we offer several tools to help you stay updated.
Check Your Email: Look for emails from Rebel Yoga & Pilates regarding your refund. You will receive a confirmation email once your refund request is processed, detailing the amount and expected timeline for completion.
Account Dashboard: Log into your account on rebelhotyoga.com. Navigate to the Order History section in your account settings. Here, you’ll find a list of your recent transactions along with the current status of your refund.
Billing Section: Visit the Billing section within your account dashboard. This area will provide specifics on any pending refunds and their respective statuses, so you know exactly where your request stands.
Mobile App Notifications: If you use the Rebel Yoga & Pilates mobile app, make sure notifications are enabled. You will receive push notifications regarding updates on your refund status directly to your device.
Customer Support: If you need further assistance, please reach out to our customer support team via the contact form on our website or through the app. They can provide you with personalized updates on your refund process.
FAQ
Unfortunately, if you forget to cancel your class or membership on time, we cannot issue a refund for that session. We recommend checking our cancellation policy for future sessions to avoid charges. If you have further concerns, feel free to reach out to our support team.
Refunds typically take 5 to 10 business days to process, depending on your bank's policies. Once your refund has been initiated, you will receive a confirmation email detailing the transaction. Please allow for some additional time for your bank to reflect the funds in your account.
If you see a charge but do not have an active subscription, please first check your email for any potential subscription confirmation or renewal notices. If you still believe the charge is incorrect, contact our customer support team with your details, and we will be happy to investigate the issue further.
If you're unable to receive a refund directly from Rebel Yoga & Pilates, consider reaching out to their customer service again for further clarification or assistance. You may also inquire about any escalation procedures they have in place to address your concerns. Additionally, reviewing your account details and previous communications might provide insights that could facilitate the resolution process.
If Rebel Yoga & Pilates is unable to issue a refund, you may want to review their refund policy for clarity on the terms. Additionally, consider reaching out to their customer support team again for further assistance or to discuss your situation in more detail. Checking your account details and any relevant transaction information can also be helpful.
Chargeback and the Chargeback trademarks used herein are trademarks or registered trademarks of Chargeback and its affiliates. The use of any other trade name, copyright, or trademark is for identification and reference purposes only and does not imply any association with the copyright or trademark holder of their product or brand. Other product and company names mentioned herein are the property of their respective owners.
¹ Total savings is calculated based on internal annualized estimates of savings for customers. ² Average requests times may vary depending on volume of requests
.svg)
.png)
Comments (0)