Navigating unexpected charges can often feel overwhelming, especially when you’re focused on achieving your wellness goals. At Relax and Get Results, we understand that many users may not think about billing until a renewal takes them by surprise. This guide aims to clarify how Relax and Get Results refunds work, identify who is eligible, and provide step-by-step instructions for requesting a fast and straightforward refund. We're here to ensure your experience remains positive and stress-free.
What You Should Prepare Before Applying For Refund
Account Details: Ensure you have your account login information ready to access your Relax and Get Results account.
Transaction ID: Locate the specific transaction ID for the purchase you want to refund, which can usually be found in your order confirmation email.
Service/Product Information: Gather details about the specific service or product for which you are requesting a refund (e.g., name, date of service).
Refund Request Reason: Be prepared to provide a clear and concise reason for your refund request, referencing any issues you encountered.
Documentation: Collect any relevant documentation such as receipts, emails, or screenshots that support your refund claim.
Timeframe Compliance: Verify that your refund request is within the allowed timeframe specified by Relax and Get Results.
Payment Method Details: Have information about the original payment method, as you may need to confirm how to process your refund.
Follow-Up Information: Prepare to provide any necessary follow-up contact information where you can be reached for further questions regarding your refund.
How Long Does it Take to Get a Refund?
Payment method
How long it takes*
Credit/Debit Card
3-5 working days
PayPal
1-3 working days
Bank Transfer
5-7 working days
*Working days are Monday to Friday, and don't include public holidays.
What are my Rights? Am I eligible for a Refund from Relax and Get Results
At Relax and Get Results, we strive to provide our users with high-quality services tailored to their wellness needs. Understanding your eligibility for refunds is essential for managing your account effectively. Below are circumstances specific to our offerings that may qualify for a refund.
Subscription Cancellation: If you decide to cancel your subscription within the designated cancellation period and have not utilized any services during the billing cycle, you may be eligible for a refund of the current month's fee.
Service Dissatisfaction: Should you feel that a specific service did not meet your expectations due to factors that can be communicated before the service is rendered, you might qualify for a refund for that service.
Billing Errors: If you notice a discrepancy in your billing amount compared to the agreed subscription rate or service fee, you may inquire for a review, which could lead to a refund if verified.
Technical Issues: If you experience technical difficulties that prevent you from accessing your purchased services within the specified timeframe, you may be eligible for a refund for that service.
We encourage you to review our terms of service and contact our support team for further details if you believe your situation relates to any of the above circumstances.
Step-by-Step Process to Request Your Relax and Get Results Refund Like a Pro
If you purchased through Relax and Get Results.com:
Scroll to the bottom of the page and click on Contact Us.
Fill out the contact form with the following details:
Your name and email address.
Your membership details including the billing date.
State clearly that you wish to request a refund for the recent subscription charge.
Mention that the subscription was renewed without prior notice and that you realized it was unused.
Submit the form and wait for their response, typically within 1-3 business days.
Keep an eye on your email for any follow-up questions or confirmation of your refund status.
If you purchased through Apple:
Open the Settings app on your iPhone or iPad.
Tap on your Apple ID at the top of the screen.
Select Subscriptions from the list.
Find and tap on your Relax and Get Results subscription.
Choose Cancel Subscription if needed, and then tap on Report a Problem.
Follow the prompts and select Request a Refund.
In your message, emphasize that you were unaware of the renewal and that the account was not used.
Submit your request and monitor your email for updates from Apple.
If you purchased through Google Play:
Open the Google Play Store app on your device.
Tap on the Menu icon (three horizontal lines) in the top left corner.
Select Subscriptions from the menu.
Locate and select your Relax and Get Results subscription.
Tap on Cancel Subscription.
After cancelling, tap on the Report a problem link in your confirmation email.
Explain that the subscription renewed without any prior notice and emphasize that it was unused.
Submit your issue and wait for a response from Google Play regarding your refund.
If you purchased through Roku:
Go to the Roku website and log into your account.
Select Subscriptions from the account menu.
Find the Relax and Get Results subscription.
Click on Manage Subscription.
Select Cancel Subscription.
Once cancelled, contact Roku support by navigating to the Contact Us page.
In your request, mention that you were unaware of the auto-renewal and that you had not used the service recently.
Await an email reply from Roku support regarding your refund request.
Disclaimer
Chargeback is an independent consumer resource that provides educational information to help users understand how to cancel, manage, or request refunds for various subscriptions. We are not affiliated with, endorsed by, or sponsored by any of the companies mentioned on this site. All trademarks, logos, and brand names are the property of their respective owners.
The information we provide is based on publicly available sources and user reports and may contain inaccuracies or become outdated over time. Our guides are intended for general informational purposes only and should not be relied upon as official company instructions or legal advice.
Consumers are solely responsible for reviewing their own contracts, terms of service, and refund or cancellation obligations before taking any action. Nothing on this site should be interpreted as legal, financial, or contractual guidance.
Chargeback does not encourage or condone disputing valid charges, misrepresenting transactions, or taking any action that could violate a company's terms, service agreement, or applicable laws. We promote fair, transparent, and lawful communication between consumers and businesses.
Get help with your refund
"This app saved me $127 in minutes"
Draft email to Relax and Get Results for Refund
Script
Copy
Subject: Refund Request – Relax and Get Results Account [Your Email]
Dear Relax and Get Results Team,
I hope this message finds you well.
I am writing to bring to your attention a billing situation I have encountered: [describe reason].
I would like to request a refund in the amount of [Amount].
Please find attached any relevant documentation to support my request.
I would appreciate a confirmation of this request within 3-5 business days.
Thank you for your attention to this matter.
Sincerely, [Your Name] [Your Phone Number]
Common refund statuses
Status
Meaning
What It Means for You
Pending
Your refund request has been received and is awaiting approval.
This status means your refund has not yet been processed. Please allow 2-3 business days for review.
Processing
Your refund is currently being processed.
Your refund is in the works! Expect it to be completed within 3-5 business days.
Refunded
The refund has been successfully issued to your payment method.
You should see the refunded amount reflected in your account in 2-7 business days.
Partially Refunded
A portion of your purchase has been refunded.
Check the details of your refund notification for the exact amount refunded.
Completed
The refund process is complete.
Your refund has been finalized, and you can check your account for the amount.
Canceled
Your refund request has been canceled.
If you didn't cancel it, please contact customer support for clarification.
Real User Scenarios: When and How Refunds Were Successfully Claimed
In the world of Relax and Get Results, users occasionally find themselves in need of refunds due to various circumstances. Here are some specific scenarios where clients successfully navigated the refund process:
Subscription Overlap: After signing up for a new wellness program, Maria realized that she had unintentionally re-subscribed to a previous plan still in use. Upon contacting customer service and explaining her situation, she was able to receive a refund for the overlapping subscription and stay with the plan that suited her needs best.
Service Interruption: When John experienced technical issues during a live meditation session that prevented him from fully participating, he reached out to the support team. The staff promptly acknowledged the issue and issued a refund for that session, allowing John to book another session at his convenience.
Plan Upgrade Adjustment: Emily chose to upgrade her subscription for additional features but later realized she preferred her original plan. After discussing her preferences with customer support, she successfully received a refund for the price difference in her upgraded plan, ensuring she could revert without feel pressured.
Session Rescheduling: Alex had to cancel his booking for a yoga class due to a personal emergency. He contacted the service shortly after and was pleased to find that he could receive a full refund for the session. This allowed him to focus on his priorities without losing his investment in his wellness journey.
The Easiest Way to Get a Relax and Get Results Refund
If you're frustrated trying to get a refund from Relax and Get Results—or if you didn't even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or card account, and we'll take care of the rest.
How to Track Your Refund Status Efficiently
Tracking your refund status with Relax and Get Results is straightforward and designed to keep you informed throughout the process. Here are some efficient ways to stay updated on your refund:
Email Notifications: Look for refund status updates sent directly to your registered email. Relax and Get Results sends timely notifications at key stages, such as when your refund has been processed or if further information is needed.
Account Dashboard: Log into your Relax and Get Results account and navigate to the Order History section. Here, you can view all your orders along with their refund status, including the date of your refund request and any updates.
Mobile App Notifications: If you use the Relax and Get Results mobile app, enable push notifications. The app will alert you about any changes to your refund status, ensuring you’re always up-to-date.
Billing Section Insights: Check the Billing section of your account for detailed information on all transaction-related activities, including the timeline and amount of your refund.
Live Chat Support: For real-time assistance, use the live chat feature available on the website. This allows you to get specific updates directly from customer service regarding your refund enquiry.
FAQ
If you forgot to cancel your subscription on time, we typically have a set policy regarding refunds that varies depending on the specific circumstances. We recommend reaching out to our customer support team to discuss your situation, as they can provide personalized assistance and explore any possible options for you.
Refunds from Relax and Get Results typically take 5 to 10 business days to process after the request has been approved. The actual time it takes for the funds to appear in your account may vary depending on your bank or credit card provider's processing times.
If you see a charge but do not have an active subscription, please check your account for any previous subscriptions that may have been initiated. You can also reach out to our customer support team via the contact information on our website for assistance in clarifying the charge and exploring potential resolutions.
If you are unable to receive a refund directly from Relax and Get Results, consider reaching out to customer service again for further assistance. You might also explore escalating your inquiry within their support system for additional options. Additionally, reviewing your account details may provide insights on potential resolutions.
If Relax and Get Results has refused to issue a refund, it's advisable to thoroughly review their refund policy to ensure all criteria and timelines have been met. You may also consider reaching out to their customer support team again for further clarification or assistance. Additionally, checking your account details to confirm the status of your order may provide more insight into the situation.
Chargeback and the Chargeback trademarks used herein are trademarks or registered trademarks of Chargeback and its affiliates. The use of any other trade name, copyright, or trademark is for identification and reference purposes only and does not imply any association with the copyright or trademark holder of their product or brand. Other product and company names mentioned herein are the property of their respective owners.
¹ Total savings is calculated based on internal annualized estimates of savings for customers. ² Average requests times may vary depending on volume of requests
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