It's not uncommon for users to overlook billing details until an unexpected charge arises, often due to auto-renewing subscriptions. This guide aims to demystify the refund process for Relax With Ashley, providing clarity on eligibility and the straightforward steps you can take to request your money back efficiently. Whether you have questions about specific policies or need assistance navigating the refund process, we're here to help ensure you have a smooth experience.
What You Should Prepare Before Applying For Refund
Account Login Information: Have your username and password ready to access your Relax With Ashley account.
Transaction ID: Locate the specific transaction ID for the service or product you'd like a refund for.
Order Confirmation Email: Ensure you have the original order confirmation email to validate your purchase.
Service Details: Be prepared to specify the details of the service attended, including date, time, and type of session (e.g., online yoga class, workshop).
Refund Reason: Clearly outline your reason for requesting a refund (e.g., dissatisfaction with the service, unable to attend).
Supporting Documentation: Gather any additional documentation that substantiates your refund request, such as screenshots of communication regarding the issue.
Payment Method Details: Have details about the original payment method, such as the credit card used for the purchase, ready for verification.
Previous Correspondence: If you've previously discussed the refund with customer support, keep all related emails or chat logs ready for reference.
How Long Does it Take to Get a Refund?
Payment method
How long it takes*
Credit/Debit Card
5-7 working days
PayPal
3-5 working days
Bank Transfer
7-10 working days
*Working days are Monday to Friday, and don't include public holidays.
What are my Rights? Am I eligible for a Refund from Relax With Ashley
At Relax With Ashley, users have specific rights regarding their subscription services and classes. Understanding these rights can help clarify the circumstances under which a refund may be applicable. Given the nature of Relax With Ashley's offerings, which include yoga classes and wellness programs, it's important for users to be aware of the scenarios that might make them eligible for a refund.
The following situations may qualify for refunds:
Class Cancellation: If a class is canceled by Relax With Ashley and you are unable to reschedule or transfer to another class, you may be eligible for a refund for that specific session.
Membership Changes: Users who have upgraded or downgraded their memberships might qualify for a prorated refund if such changes are made during the billing cycle.
Service Inaccessibility: If you experience technical difficulties that prevent access to a scheduled online class and were unable to join, you may inquire about eligibility for a refund.
Program Dissatisfaction: If a participant feels that a program does not meet the advertised expectations, they may be able to request a refund based on feedback provided to Relax With Ashley.
Billing Issues: Users who notice discrepancies in their billing that do not align with their subscription details may inquire about refund possibilities.
Each scenario is evaluated on a case-by-case basis, and users are encouraged to reach out to Relax With Ashley directly to discuss their specific situation for more assistance regarding refunds.
Step-by-Step Process to Request Your Relax With Ashley Refund Like a Pro
If you purchased through Relax With Ashley.com:
Visit ashleyniccoleyoga.net and scroll to the bottom of the page.
Click on the "Contact Us" link.
Fill out the contact form with your details:
Include your full name and email address associated with the account.
Select the "Refund Request" option from the dropdown menu.
In the message box, mention that your subscription renewed without notice.
State that you haven’t utilized the service since the last billing date.
Submit the form.
Await a response, which may take 3-5 business days.
If you purchased through Apple:
Open the Settings app on your iPhone or iPad.
Tap on your Apple ID at the top of the screen.
Select Subscriptions.
Find the "Relax With Ashley" subscription from the list and tap on it.
Tap on Cancel Subscription to stop future charges.
Select Request a refund under the relevant section.
Fill in your order details and specify that the subscription was not used.
Mention that you are requesting a refund as the renewal occurred without prior notification.
Submit your request and wait for confirmation.
If you purchased through Roku:
Go to the Roku home screen using your Roku remote.
Select Streaming Channels and then My Channels.
Locate the "Relax With Ashley" channel.
Press the star (*) button on your remote to open the options.
Select Manage subscription, then choose Cancel subscription.
Visit the Roku website and sign into your account.
Navigate to My Account and scroll to the billing section.
Select Request a refund for the Relax With Ashley subscription.
Indicate that the renewal occurred without notice.
Highlight that you do not consider the service utilized.
Submit your refund request and await feedback.
Disclaimer
Chargeback is an independent consumer resource that provides educational information to help users understand how to cancel, manage, or request refunds for various subscriptions. We are not affiliated with, endorsed by, or sponsored by any of the companies mentioned on this site. All trademarks, logos, and brand names are the property of their respective owners.
The information we provide is based on publicly available sources and user reports and may contain inaccuracies or become outdated over time. Our guides are intended for general informational purposes only and should not be relied upon as official company instructions or legal advice.
Consumers are solely responsible for reviewing their own contracts, terms of service, and refund or cancellation obligations before taking any action. Nothing on this site should be interpreted as legal, financial, or contractual guidance.
Chargeback does not encourage or condone disputing valid charges, misrepresenting transactions, or taking any action that could violate a company's terms, service agreement, or applicable laws. We promote fair, transparent, and lawful communication between consumers and businesses.
Get help with your refund
"This app saved me $127 in minutes"
Draft email to Relax With Ashley for Refund
Script
Copy
Subject: Refund Request – Relax With Ashley Account [Your Email]
Dear Relax With Ashley Team,
I hope this message finds you well.
I am writing to formally request a refund regarding my account associated with the email [Your Email]. The billing situation is as follows: [describe reason].
I would like to request a refund in the amount of [Amount]. If applicable, I have attached relevant documentation to support my request.
Furthermore, I would appreciate it if you could confirm receipt of this request and provide an update within 3-5 business days.
Thank you for your attention to this matter.
Best regards, [Your Name] [Your Phone Number]
Common refund statuses
Status
Meaning
What It Means for You
Pending
Your refund request has been received but is not yet processed.
Please wait while we review your request. You can expect an update within 3-5 business days.
Processing
Your refund is currently being processed.
This means we are working on your refund. It should be completed shortly, typically within 5-7 business days.
Refunded
Your refund has been completed.
The amount has been credited back to your original payment method. Please allow up to 5-10 business days for the transaction to appear in your account.
Partially Refunded
Only a portion of your request has been refunded.
You will receive an email detailing the amount refunded. Please check your payment method for the transaction.
Canceled
Your refund request has been canceled.
If you believe this is a mistake, please contact our support for further assistance.
Completed
The refund process has been fully completed and no further action is needed.
You can now view the transaction in your account statement.
Real User Scenarios: When and How Refunds Were Successfully Claimed
At Relax With Ashley, we strive to provide a seamless experience for all our clients. However, there are times when users may need assistance with their accounts or billing. Here are some real user scenarios where clients successfully claimed refunds.
Subscription Cancellation: A client realized they had accidentally renewed their monthly subscription without intending to. After reviewing their account settings, they contacted customer support to clarify their subscription status, and upon confirming the misunderstanding, received a prompt refund for the recent charge.
Missed Class Refund: An attendee of a yoga workshop was unable to participate due to a scheduling conflict. They reached out to Relax With Ashley's support team well in advance of the event, explaining their situation. Following the cancellation policy, they were issued a refund for their workshop fee.
Account Downgrade: A user decided to transition from a premium plan to a basic plan after a few months of use. While adjusting their account settings, they noticed an unexpected billing cycle. After seeking clarification, they successfully received a refund for the difference in their subscription plan.
Gift Card Refund: A customer purchased a gift card for a friend, but the friend ended up choosing a different wellness program. The customer contacted support to inquire about returning the gift card. Once verified, they were issued a refund, making it easy to adjust their plans.
The Easiest Way to Get a Relax With Ashley Refund
If you're frustrated trying to get a refund from Relax With Ashley—or if you didn't even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or card account, and we'll take care of the rest.
How to Track Your Refund Status Efficiently
If you’re waiting for a refund from Relax With Ashley, tracking its status can be effortless when you know where to look. Below are efficient methods to keep tabs on your refund process using the resources provided by Relax With Ashley.
Email Notifications: Once your refund is processed, Relax With Ashley sends an email update detailing the refund status. Keep an eye on your inbox for messages that include crucial information like the amount credited and expected timelines.
Account Dashboard: Log in to your account dashboard. Navigate to the 'Order History' section where you will find detailed records of your refunds, including current statuses and any related communication.
Mobile App Notifications: If you use the Relax With Ashley mobile app, ensure that notifications are enabled. The app provides real-time updates about your refund status and any changes directly on your phone.
Billing Section Updates: Go to the 'Billing' section within your account settings. This area will show active refunds and can give you a timeline of when to expect your funds to be reflected in your account.
Customer Support: If you have further questions or need clarification, contact the Relax With Ashley support team through the help section of the app or website. They can provide additional details regarding your refund status.
FAQ
Unfortunately, if you forget to cancel your subscription before the renewal date, we are unable to issue a refund for that billing cycle. We recommend reviewing our cancellation policy and setting reminders to help manage your subscriptions effectively. If you have any further questions, feel free to reach out to our support team.
Refunds typically take between 5 to 10 business days to process, depending on your financial institution's policies. Once processed, you should see the funds reflected in your account shortly thereafter. If you have concerns about the timing, feel free to reach out for more information.
If you see a charge but do not have an active subscription, please check your account for any previous subscriptions that may still be in effect or verify any trial periods that might apply. If you need further assistance, feel free to reach out to our support team with details of the charge for clarification.
If you are unable to obtain a refund directly from Relax With Ashley, consider reaching out to their customer service team again for further assistance. You might also explore escalating your inquiry within their support system for additional options. Reviewing your account details and ensuring all relevant information is up-to-date can also help facilitate the process.
If Relax With Ashley is unable to issue a refund, it's advisable to review the refund policy for any specific conditions or requirements. You may also consider reaching out to customer support again for further clarification on your request. Additionally, double-checking your account details and payment records might provide useful information regarding the transaction.
Chargeback and the Chargeback trademarks used herein are trademarks or registered trademarks of Chargeback and its affiliates. The use of any other trade name, copyright, or trademark is for identification and reference purposes only and does not imply any association with the copyright or trademark holder of their product or brand. Other product and company names mentioned herein are the property of their respective owners.
¹ Total savings is calculated based on internal annualized estimates of savings for customers. ² Average requests times may vary depending on volume of requests
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