Navigating subscription services can often lead to unexpected charges, catching many users off guard, especially when it comes to automatic renewals. This guide is designed to clarify how refunds work for Rerun the 80's, detailing who is eligible and the straightforward steps to request a quick refund. Whether you're reconsidering your subscription or simply need assistance with a charge, we’re here to help you understand the process and ensure you get your money back with ease.
What You Should Prepare Before Applying For Refund
Order Confirmation Email: Locate the original confirmation email you received after your purchase, as it contains important order details.
Order Number: Have your unique order ID ready, which is usually found in your confirmation email or account order history.
Transaction ID: If available, prepare the transaction ID from your payment method to help verify the purchase.
Account Information: Log in to your account on Rerun the 80's and ensure your account details are up-to-date for a smooth refund process.
List of Items for Return: Prepare a list of items you wish to return, ensuring they match the order confirmation.
Reason for Refund: Be ready to provide a clear reason for the refund request, as Rerun the 80's may ask for this information.
Proof of Damage or Issues: If the item is damaged or not as described, gather any photos or evidence to support your claim.
Shipping and Return Labels: Check if you need to print any return postage or labels provided by Rerun the 80's for sending back items.
Return Policy Review: Familiarize yourself with Rerun the 80's refund and return policy to ensure your eligibility.
How Long Does it Take to Get a Refund?
Payment method
How long it takes*
Credit/Debit Card
3-5 working days
PayPal
1-3 working days
Gift Card
Immediate - 1 working day
Bank Transfer
5-7 working days
*Working days are Monday to Friday, and don't include public holidays.
What are my Rights? Am I eligible for a Refund from Rerun the 80's
At Rerun the 80's, we strive to provide our users with a unique experience that reflects the nostalgia of the 1980s through a range of services, including subscription access to curated content and merchandise. Understanding your eligibility for refunds is essential in managing your account and ensuring satisfaction with our offerings.
Below are specific situations where you might be eligible for a refund:
Service Interruption: If you experience an unexpected service interruption that prevents you from accessing your subscription content, you may qualify for a refund or credit for the duration of the downtime.
Subscription Downgrade: In instances where you choose to downgrade your subscription, you could be eligible for a prorated refund reflecting the new plan's cost for the remainder of your billing cycle.
Merchandise Issues: If an order arrives damaged or defective, you may be eligible for a refund or replacement of the item, ensuring you receive a product that meets quality standards.
Account Closure: If you decide to close your account and have paid for a service that you will not utilize, you might be eligible for a refund based on the unused portion of your subscription.
Incorrect Billing: Should you encounter a discrepancy in your billing amount related to service plans, you may want to reach out for clarification, as adjustments could lead to potential eligibility for a refund.
Please note that each situation is evaluated based on its circumstances, and reaching out to our support team can provide further guidance on your specific case.
Step-by-Step Process to Request Your Rerun the 80's Refund Like a Pro
If you purchased through Rerun the 80's.com:
Visit the Rerun the 80's website.
Scroll to the bottom and click on Contact Us.
Select Customer Support from the options provided.
Fill out the support form with your email address.
In the message area, state your request for a refund, emphasizing that you wish to cancel your subscription as an initial step.
Provide your account details and mention that the subscription renewed without notice.
If you purchased through Apple:
Open the Settings app on your device.
Tap your name at the top to access your Apple ID.
Select Subscriptions.
Find and tap on Rerun the 80's from the list of subscriptions.
Tap on Cancel Subscription at the bottom.
Scroll down to the Billing History and select the recent charge.
Tap Report a Problem and choose Request a Refund.
State that the subscription renewed unexpectedly and mention you have not used the subscription recently.
If you purchased through Google Play:
Open the Google Play Store on your device.
Tap the Menu icon (three horizontal lines) in the top left corner.
Go to Account and select Subscriptions.
Find Rerun the 80's and tap on it.
Tap Cancel Subscription to stop future charges.
Return to the Google Play Store Menu and select Help.
Tap on Request a Refund under the account options.
Explain that you did not intend for the subscription to renew and emphasize you have not actively used it.
If you purchased through Roku:
Go to the Roku website and log in to your account.
Navigate to Your Account page and select Manage billing.
Locate Rerun the 80's under your active subscriptions.
Click on Cancel Subscription.
After cancellation, go to the Help Center.
Select Contact Us and log a ticket related to your refund request.
Mention that the renewal was unexpected and that you have not used the service lately.
Disclaimer
Chargeback is an independent consumer resource that provides educational information to help users understand how to cancel, manage, or request refunds for various subscriptions. We are not affiliated with, endorsed by, or sponsored by any of the companies mentioned on this site. All trademarks, logos, and brand names are the property of their respective owners.
The information we provide is based on publicly available sources and user reports and may contain inaccuracies or become outdated over time. Our guides are intended for general informational purposes only and should not be relied upon as official company instructions or legal advice.
Consumers are solely responsible for reviewing their own contracts, terms of service, and refund or cancellation obligations before taking any action. Nothing on this site should be interpreted as legal, financial, or contractual guidance.
Chargeback does not encourage or condone disputing valid charges, misrepresenting transactions, or taking any action that could violate a company's terms, service agreement, or applicable laws. We promote fair, transparent, and lawful communication between consumers and businesses.
Get help with your refund
"This app saved me $127 in minutes"
Draft email to Rerun the 80's for Refund
Script
Copy
Subject: Refund Request – Rerun the 80's Account [Your Email]
Dear Rerun the 80's Support Team,
I hope this message finds you well.
[describe reason]
I would like to request a refund in the amount of [Amount].
Please find attached documentation for your reference, if applicable.
I kindly request confirmation of my refund request within 3-5 business days.
Thank you for your attention to this matter.
Sincerely, [Your Name] [Your Phone Number]
Common refund statuses
Status
Meaning
What It Means for You
Pending
Your refund request has been submitted and is awaiting review.
Your request is being processed, and you should receive an update within 3-5 business days.
Processing
Your refund is currently being processed by our team.
The processing usually takes 5-7 business days; we appreciate your patience!
Refunded
Your refund has been successfully completed and is on its way.
Check your account in the next 5-10 business days for the refund amount.
Partially Refunded
A portion of your order has been refunded.
Refund amount will reflect in your account soon; please check your order details for specifics.
Completed
Your refund process has been finalized.
No further action is required from you, and the funds have been returned.
Canceled
Your refund request was canceled, either by your request or due to policy.
Please contact our support team if you need clarification or wish to re-initiate.
Real User Scenarios: When and How Refunds Were Successfully Claimed
At Rerun the 80's, users often enjoy nostalgic merchandise and subscription services. However, sometimes they encounter situations that lead to successfully claiming refunds. Here are a few examples:
A loyal customer subscribed to the monthly retro movie rental service but realized they wouldn’t have time to watch the films due to travel commitments. They contacted customer support to pause their subscription, which allowed a refund for the unused month.
A first-time buyer ordered a classic 80's action figure but received the wrong item. After reaching out to customer service and explaining the situation, they received a prompt refund and were able to order the correct figure.
A subscriber accidentally purchased a premium membership but intended to stick with the basic plan. Upon contacting support for assistance, they successfully downgraded their membership and received a refund for the difference in pricing.
A user purchased a themed T-shirt that was unfortunately out of stock after the order was placed. The customer service team quickly informed the user and issued a refund, ensuring they had a smooth resolution to the situation.
The Easiest Way to Get a Rerun the 80's Refund
If you're frustrated trying to get a refund from Rerun the 80's—or if you didn't even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or card account, and we'll take care of the rest.
How to Track Your Refund Status Efficiently
Tracking your refund status with Rerun the 80's can be straightforward if you know where to look. Here are the most efficient ways to stay updated on your refund progress:
Email Notifications: Keep an eye on your inbox for updates. Rerun the 80's sends email notifications when your refund is processed or if there are any changes to its status. Look for emails from support@rerunthe80s.com for timely updates.
Account Dashboard: Log into your Rerun the 80's account and navigate to the Order History section. Here, you will find a detailed view of your past orders, including any refunds issued. Each order will show the current status of your refund.
Mobile App Updates: If you’re using the Rerun the 80's mobile app, head to the Account tab. You can check your Billing section for the most recent refund progress and notifications directly from your device.
Refund Progress Details: When tracking your refund, Rerun the 80's provides comprehensive updates in the Order History. This includes information like initiation date, estimated completion time, and any necessary actions on your part.
Customer Support: If you're still uncertain about your refund status, don’t hesitate to reach out to Rerun the 80's customer support via the Contact Us form on their website. They can assist you with specific inquiries related to your refund.
FAQ
Refunds for subscriptions at Rerun the 80's are typically not issued if a cancellation isn't made before the billing date. We understand that oversights happen, but we encourage users to review their subscription details regularly to manage their accounts effectively. For more specific inquiries, please reach out to our customer support team.
Refunds typically take 5 to 7 business days to process and reflect on your original payment method, depending on your bank's processing times. Once your refund has been initiated, you will receive a confirmation email with further details. Thank you for your patience!
If you see a charge but do not have an active subscription, please check your email for any receipt or confirmation related to the charge. If needed, reach out to our customer support team through the contact page on our website, providing them with your details so we can assist you further.
If you're unable to secure a refund directly from Rerun the 80's, consider reaching out to their customer service team again for further assistance. You may also explore the option of escalating your inquiry within their support system to ensure your concerns are addressed. Additionally, reviewing your account details to confirm all relevant information might help in resolving the situation.
If Rerun the 80's is unable to issue a refund, we recommend reviewing their refund policy for clarity on eligible situations. Additionally, you may want to contact their support team again for further assistance or to clarify any specific details related to your request. Checking your account details may also provide insight into the status of your order.
Chargeback and the Chargeback trademarks used herein are trademarks or registered trademarks of Chargeback and its affiliates. The use of any other trade name, copyright, or trademark is for identification and reference purposes only and does not imply any association with the copyright or trademark holder of their product or brand. Other product and company names mentioned herein are the property of their respective owners.
¹ Total savings is calculated based on internal annualized estimates of savings for customers. ² Average requests times may vary depending on volume of requests
Comments (0)