It's common for users to focus on enjoying a service rather than scrutinizing billing details, only to be surprised by unexpected charges like automatic subscription renewals. This guide aims to provide clarity on how refunds work with Reset and Be Set, outlining eligibility criteria and offering a straightforward process for requesting your money back swiftly. With the right information, navigating refunds can be a hassle-free experience.
What You Should Prepare Before Applying For Refund
Order Number: Locate your specific order number related to the purchase for which you are requesting a refund.
Transaction ID: Provide the transaction ID from your payment confirmation email or receipt.
Account Details: Ensure you are logged into the account associated with your purchase when applying for a refund.
Purchase Confirmation Email: Attach a copy of the purchase confirmation email, if available, to verify your transaction.
Refund Policy Compliance: Review the refund policy to ensure that your request aligns with the conditions outlined.
Detailed Reason for Refund: Prepare a clear and concise explanation of the reason for your refund request, as this will be required during the process.
Product/Solution Access: If applicable, state whether you have accessed the product or service to clarify your refund eligibility.
Supporting Documentation: Gather any relevant screenshots or documentation that supports your reason for requesting a refund.
How Long Does it Take to Get a Refund?
Payment method
How long it takes*
Credit/Debit Card
3-5 working days
PayPal
1-3 working days
Apple Pay
1-3 working days
Google Pay
1-3 working days
*Working days are Monday to Friday, and don't include public holidays.
What are my Rights? Am I eligible for a Refund from Reset and Be Set
At Reset and Be Set, users are encouraged to understand their rights regarding refunds, particularly as they relate to our subscription-based services. We value transparency and aim to clarify under what circumstances you may qualify for a refund. This policy ensures that users can make informed decisions regarding their subscriptions and account management.<\/p>
Subscription Cancellations: If you have canceled your subscription before the start of a new billing cycle, you may be eligible for a refund of that cycle's fee. It is essential to process any cancellations through your account settings to ensure they are recorded accurately.<\/li>
Service Dissatisfaction: Should a user feel that the services provided do not meet their expectations or the standards set during the enrollment process, a refund request may be considered. Documentation of specific issues may assist in reviewing such requests.<\/li>
Technical Issues: If you experience significant technical challenges that prevent access to the services you have subscribed to, you may be eligible for a refund during the period in which these issues occurred. Please ensure you communicate these challenges promptly.<\/li>
Billing Errors: In the event of discrepancies related to your billing, such as being charged for an incorrect service plan, you may qualify for a resolution, which could include a refund. Ensuring accurate account details can minimize potential confusion related to billing.<\/li>
Trial Period Feedback: If you have engaged with our free trial offer and decide that the service does not meet your needs, expressing this feedback may lead to a discussion about your trial experience, though refunds typically aren’t offered for trial periods unless otherwise specified.<\/li>
Account Mismanagement: Sometimes, users may find themselves uncertain about the status of their subscription or services. In such cases, clarification of your account and any related charges can potentially lead to eligibility for adjustments or refunds based on your specific circumstances.<\/li>
Step-by-Step Process to Request Your Reset and Be Set Refund Like a Pro
If you purchased through Reset and Be Set.com:
Visit the Reset and Be Set website and log into your account.
Navigate to the Account Settings section from the profile menu.
Select Billing History to review your transactions.
Locate the transaction you wish to request a refund for and click on the Request Refund link next to it.
In the message box, mention that the subscription renewed without notice and that you have not used the service since the renewal.
Submit your request and check your email for a confirmation message.
If you purchased through Apple:
Open the Settings app on your device.
Tap on your Apple ID at the top of the screen.
Select Subscriptions and find your subscription to Reset and Be Set.
Tap on the subscription and select Cancel Subscription.
To request a refund, visit apple.com/request/refund.
Sign in and find the transaction you want a refund for.
Choose Report a Problem and select your reason for the refund.
Emphasize that the account was unused after renewal to strengthen your request.
If you purchased through Google Play:
Open the Google Play Store app on your device.
Tap on the Menu icon and then Subscriptions to find your Reset and Be Set subscription.
Tap on the subscription, then select Cancel Subscription.
Visit play.google.com/store/account in your browser.
Locate the transaction for your membership and click on it.
Choose Request a refund and then select your reason.
Mention that the subscription renewed without notice to support your request.
If you purchased through Roku:
Go to my.roku.com and log into your Roku account.
Navigate to the Manage your subscriptions section.
Locate the Reset and Be Set subscription and select it.
Click Cancel Subscription to stop future charges.
For a refund, go to the Help section on the Roku website.
Use the contact form to submit your refund request.
In your message, clarify that the subscription was unused and that you didn’t receive sufficient notice about renewal.
Disclaimer
Chargeback is an independent consumer resource that provides educational information to help users understand how to cancel, manage, or request refunds for various subscriptions. We are not affiliated with, endorsed by, or sponsored by any of the companies mentioned on this site. All trademarks, logos, and brand names are the property of their respective owners.
The information we provide is based on publicly available sources and user reports and may contain inaccuracies or become outdated over time. Our guides are intended for general informational purposes only and should not be relied upon as official company instructions or legal advice.
Consumers are solely responsible for reviewing their own contracts, terms of service, and refund or cancellation obligations before taking any action. Nothing on this site should be interpreted as legal, financial, or contractual guidance.
Chargeback does not encourage or condone disputing valid charges, misrepresenting transactions, or taking any action that could violate a company's terms, service agreement, or applicable laws. We promote fair, transparent, and lawful communication between consumers and businesses.
Get help with your refund
"This app saved me $127 in minutes"
Draft email to Reset and Be Set for Refund
Script
Copy
Subject: Refund Request – Reset and Be Set Account [Your Email]
Dear Reset and Be Set Team,
I am writing to formally request a refund regarding my account. The details of the billing situation are as follows: [describe reason].
I would like to request a refund in the amount of [Amount].
Attached to this email, you will find any relevant documentation for your review.
Please confirm the receipt of this request within 3-5 business days.
Thank you for your attention to this matter.
Sincerely, [Your Name] [Your Phone Number]
Common refund statuses
Status
Meaning
What It Means for You
Pending
Your refund request has been received but is awaiting review.
You will be notified once your refund status updates. This may take 1-3 business days.
Processing
Your refund is currently being processed and verified.
You can expect to see your funds returned in 3-5 business days after processing is completed.
Refunded
Your refund has been completed successfully.
The funds should now be back in your account. Check your bank statement or payment method.
Partially Refunded
A portion of your refund request has been approved.
You will see a partial refund credited to your account. The remaining amount may require further action.
Completed
Your refund process is complete and no further actions are needed.
Everything has been finalized, and your transaction history should reflect this.
Canceled
Your refund request has been canceled either by you or due to inactivity.
If you still wish to initiate a refund, please contact our support team for assistance.
Real User Scenarios: When and How Refunds Were Successfully Claimed
At Reset and Be Set, we understand that customers may encounter various situations prompting a request for refunds. Here are some real user scenarios illustrating how refunds were successfully claimed, reflecting common interactions with our services.
Subscription Change: A user decided to upgrade their membership plan but realized shortly after that the new plan had features they did not need. They contacted customer support within the refund window and received a refund for the difference between the two plans, allowing them to switch back without any hassle.
Service Interruption: A client experienced an unexpected service interruption during a critical period of use. They reported the issue to our support team, who verified the outage and processed a refund for the subscription period affected, ensuring the user felt valued and compensated for the disruption.
Billing Inquiry: After reviewing their account, a customer noticed that they had been billed for an additional month after switching to a trial offer. Upon reaching out for clarification, the support team confirmed the user's trial eligibility and promptly issued a refund for that month, resolving the concern efficiently.
Early Cancellation: A user initially signed up for a long-term subscription but found they needed to cancel early for personal reasons. They followed the cancellation process and within the specified timeframe, successfully received a refund for the unused portion of their subscription, demonstrating our commitment to customer satisfaction.
The Easiest Way to Get a Reset and Be Set Refund
If you're frustrated trying to get a refund from Reset and Be Set—or if you didn't even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or card account, and we'll take care of the rest.
How to Track Your Refund Status Efficiently
Tracking your refund status with Reset and Be Set is straightforward and designed for your convenience. With multiple channels and tools available, you can easily stay updated on your refund progress. Here are efficient ways to track your refund:
Email Notifications: Keep an eye on your inbox for emails from Reset and Be Set. These notifications will outline the status of your refund and any next steps you may need to take.
In-App Notifications: If you use the Reset and Be Set mobile app, you can check for in-app notifications that provide real-time updates on your refund status.
Account Dashboard: Log into your account on the Reset and Be Set website and navigate to your Order History section. Here, you can see detailed information about each order and the corresponding refund status.
Billing Section: The billing section of your account will also summarize all refund transactions. This is where you can find specific details about the amounts refunded and transaction dates.
Refund Progress Updates: Reset and Be Set provides clear updates during the refund process, including when your refund is initiated, processed, and completed, so you’ll know exactly where it stands.
Customer Support: If you have additional questions or concerns, you can reach out to Reset and Be Set customer support directly through the app or website for further assistance regarding your refund status.
FAQ
Refunds for missed cancellation deadlines are generally not available, as our policy emphasizes timely cancellations. However, we encourage you to contact our customer support team directly to discuss your situation, as they may be able to offer assistance or provide additional options.
Refunds typically take 5 to 10 business days to appear in your account, depending on your bank's processing times. Once a refund is initiated, you will receive a confirmation email detailing the process.
If you see a charge but do not have an active subscription, please check your account details for any prior subscriptions or services. You can also reach out to our customer support team for assistance in identifying the charge and resolving any discrepancies.
If you are unable to obtain a refund directly from Reset and Be Set, consider reaching out to their customer service team again for further assistance. You may also explore escalating your request within their support system to ensure it receives the necessary attention. Additionally, reviewing your account details may provide insights into the status of your request.
If Reset and Be Set refuses to issue a refund, it’s advisable to carefully review their refund policy for any specific guidelines that may apply to your situation. You can also reach out to their customer support team again for further clarification or assistance. Additionally, double-check your account details and transaction history to ensure all information is accurate.
Chargeback and the Chargeback trademarks used herein are trademarks or registered trademarks of Chargeback and its affiliates. The use of any other trade name, copyright, or trademark is for identification and reference purposes only and does not imply any association with the copyright or trademark holder of their product or brand. Other product and company names mentioned herein are the property of their respective owners.
¹ Total savings is calculated based on internal annualized estimates of savings for customers. ² Average requests times may vary depending on volume of requests
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