Unexpected charges can catch anyone off guard, especially when it comes to subscriptions like Resource Library. Often, users only consider billing when they see a renewal fee appear. This guide will clarify how Resource Library Subscription refunds work, detail who is eligible for a refund, and provide you with step-by-step instructions to request your money back with ease. We’re here to ensure you have all the information you need to navigate the refund process smoothly.
What You Should Prepare Before Applying For Refund
Account Information: Your registered email address associated with your Resource Library Subscription account.
Transaction ID: The unique ID from your latest transaction, which can be found in your purchase confirmation email.
Purchase Date: The date when the Resource Library Subscription was activated or last renewed.
Reason for Refund: A clear explanation for your refund request, detailing the reasons such as service dissatisfaction or billing errors.
Proof of Payment: A copy of the transaction receipt or bank statement showing the subscription charge.
Subscription Details: Information about the specific Resource Library plan you subscribed to, including any relevant benefits you expected.
Communications History: Any previous emails or messages exchanged with customer support regarding your subscription issues.
Device Information: Details about the device used to access the Resource Library, if applicable (e.g., operating system, browser).
How Long Does it Take to Get a Refund?
Payment method
How long it takes*
Credit Card
5-7 working days
PayPal
3-5 working days
Apple Pay
3-5 working days
Google Pay
3-5 working days
Bank Transfer
7-10 working days
*Working days are Monday to Friday, and don't include public holidays.
What are my Rights? Am I eligible for a Refund from Resource Library Subscription
The Resource Library Subscription at every-tuesday.com offers users access to a wide range of digital design resources on a subscription basis. Users have certain rights and may find themselves eligible for a refund under specific scenarios related to their subscription management and usage of the service.
Here are some situations that may qualify users for a refund:
Service Accessibility Issues: If users encounter persistent difficulties accessing content that is promised in the subscription, they might be eligible for a refund.
Content Misalignment: If the provided resources do not align with the description given at the time of subscription, users could potentially qualify for a refund.
Billing Cycle Clarifications: If there are concerns about billing cycles that do not match the agreed subscription terms, users may wish to inquire about potential refund eligibility.
Inactivity Periods: If users find themselves unable to utilize the subscription due to life circumstances, they may discuss options for refund eligibility based on their inactive subscription status.
Unforeseen Service Changes: If there are significant changes to the service that affect what was initially agreed upon, users can assess whether they might be eligible for a refund.
Understanding these scenarios can help users navigate their subscription benefits effectively and manage their accounts with Resource Library Subscription. Always refer to the specific terms of service for the most accurate guidance on refund eligibility.
Step-by-Step Process to Request Your Resource Library Subscription Refund Like a Pro
If you purchased through Resource Library Subscription:
Visit every-tuesday.com and log into your account.
Navigate to the Account Settings or Subscriptions section.
Locate your current Resource Library Subscription details.
Look for an option to Request Refund or Contact Support.
If contacting support, use the Support Button or find the Contact Us section on the site.
In the message, mention that the subscription renewed without notice.
State that the account was unused during the billing period.
Submit your request and keep an eye on your email for updates.
If you purchased through Apple:
Open the Settings app on your iPhone or iPad.
Tap on your Apple ID at the top of the screen.
Select Subscriptions.
Find and tap on your Resource Library Subscription.
Tap on Report a Problem or Cancel Subscription.
Choose the reason for your refund request, and mention that the subscription renewed without notice.
Emphasize that the account was not used during the subscription period.
Follow the prompts to complete your request.
If you purchased through Google Play:
Open the Google Play Store on your device.
Tap on the Menu (three horizontal lines) in the top left corner.
Select Subscriptions.
Find your Resource Library Subscription and tap on it.
Tap on Report a Problem or Cancel Subscription.
Choose the reason for your refund, mentioning that the subscription renewed without notice.
State that the account was not used during the billing period.
Complete the prompts to finalize your request.
If you purchased through Roku:
Go to Roku.com and log into your Roku account.
Navigate to the My Account section.
Scroll to the Manage your subscriptions area.
Find and select your Resource Library Subscription.
Look for a Contact Support option related to billing.
In the support message, mention that the subscription renewed without notice.
Indicate that the account was unused in this billing cycle.
Submit your request and monitor your email for a response.
Disclaimer
Chargeback is an independent consumer resource that provides educational information to help users understand how to cancel, manage, or request refunds for various subscriptions. We are not affiliated with, endorsed by, or sponsored by any of the companies mentioned on this site. All trademarks, logos, and brand names are the property of their respective owners.
The information we provide is based on publicly available sources and user reports and may contain inaccuracies or become outdated over time. Our guides are intended for general informational purposes only and should not be relied upon as official company instructions or legal advice.
Consumers are solely responsible for reviewing their own contracts, terms of service, and refund or cancellation obligations before taking any action. Nothing on this site should be interpreted as legal, financial, or contractual guidance.
Chargeback does not encourage or condone disputing valid charges, misrepresenting transactions, or taking any action that could violate a company's terms, service agreement, or applicable laws. We promote fair, transparent, and lawful communication between consumers and businesses.
Get help with your refund
"This app saved me $127 in minutes"
Draft email to Resource Library Subscription for Refund
I am writing to address a billing situation regarding my account. [describe reason]
I would like to request a refund in the amount of [Amount].
Please find attached any relevant documentation for your review.
I would appreciate a confirmation of this request within 3-5 business days.
Thank you for your attention to this matter.
Best regards, [Your Name] [Your Phone Number]
Common refund statuses
Status
Meaning
What It Means for You
Pending
The refund request has been submitted but not yet processed.
Your refund is being reviewed. It may take up to 3 business days for us to evaluate your request.
Processing
The refund is currently being processed by our team.
Your refund is on its way! You should see it reflected in your account within 5-7 business days.
Refunded
The refund has been completed and the amount has been returned to your payment method.
You will receive a confirmation email shortly. The funds should appear back in your account soon.
Partially Refunded
A portion of the original payment has been refunded.
You will see a partial refund amount in your account. For details, refer to your refund confirmation email.
Canceled
The refund request has been canceled.
If you have questions or need further assistance, please contact our support team.
Completed
The refund process is fully completed and no further action is required.
Your subscription has been successfully canceled, and any outstanding issues resolved.
Real User Scenarios: When and How Refunds Were Successfully Claimed
At Resource Library Subscription, users often have questions about their subscriptions and occasionally find themselves needing assistance with refunds. Here are some realistic scenarios where users successfully claimed refunds:
Subscription Upgrade Confusion: A user upgraded their subscription plan mid-cycle, but later decided that the additional resources were not as beneficial as anticipated. They reached out to customer support, explaining their situation, and received a prorated refund for the time remaining in the billing cycle.
Trial Period Transition: After using the free trial offer, a user opted to continue with a paid subscription but forgot to cancel before the first billing date. After realizing this, they contacted support and were able to secure a full refund for the first charge, given that they had not utilized any resources beyond the trial.
Payment Method Update: A user updated their payment method, but during the transition, an inadvertent double payment occurred. They promptly notified customer support, who confirmed the issue and provided a refund for the extra charge, ensuring future payments would go through correctly.
Service Availability Query: A user was unable to access certain resources during a scheduled outage due to maintenance. Upon reporting the issue, the support team offered a partial refund for the downtime, enhancing user satisfaction despite the temporary disruption.
The Easiest Way to Get a Resource Library Subscription Refund
If you're frustrated trying to get a refund from Resource Library Subscription—or if you didn't even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or card account, and we'll take care of the rest.
How to Track Your Refund Status Efficiently
Tracking your refund status efficiently is essential for managing your Resource Library Subscription. Here are the most effective ways to keep an eye on your refund progress:
Email Notifications: Look out for emails from Resource Library Subscription regarding your refund. These emails typically include important updates on the status of your refund, including estimated processing times.
Account Dashboard: Log into your Resource Library account and navigate to the Order History section. Here, you will find detailed information about all your transactions, including any refunds in progress. The status of the refund will be clearly indicated next to the relevant order.
Billing Section: In your account settings, the Billing section provides an overview of all your financial transactions. Check this area for any notes regarding refund processing and timelines.
In-App Notifications: If you are using the Resource Library mobile app, ensure that notifications are enabled. You will receive real-time updates regarding your refund status directly through the app, making it easy to stay informed on-the-go.
Refund Progress Information: When you initiate a refund, Resource Library Subscription provides a tracking number in your account dashboard. This number allows you to monitor the progress of your refund in a transparent manner.
FAQ
Refunds for Resource Library Subscription are typically not offered for users who forget to cancel their subscription before the renewal period. We recommend reviewing our cancellation policy for specific details and reaching out to our support team if you have further questions or need assistance.
Refunds for Resource Library Subscription typically take 5-10 business days to process once your request is approved. The time it takes for the funds to appear in your account may vary depending on your bank's processing policies.
If you see a charge but do not have an active subscription, please check your email for any previous subscription confirmations or payment receipts. If you still cannot identify the charge, contact our support team with your transaction details, and they will assist you in resolving the issue.
If you're unable to obtain a refund directly from Resource Library Subscription, consider reaching out to customer service again for further assistance. Additionally, you might explore options to escalate your inquiry within their support system. Reviewing your account details and any relevant terms of service can also provide clarity on available options.
If your refund request has been denied, you may want to review the refund policy outlined on their website to ensure that you meet the eligibility criteria. Additionally, consider reaching out to customer support again for clarification on the decision or to discuss your concerns in more detail. Checking your account details might also provide further insights into the status of your subscription.
Chargeback and the Chargeback trademarks used herein are trademarks or registered trademarks of Chargeback and its affiliates. The use of any other trade name, copyright, or trademark is for identification and reference purposes only and does not imply any association with the copyright or trademark holder of their product or brand. Other product and company names mentioned herein are the property of their respective owners.
¹ Total savings is calculated based on internal annualized estimates of savings for customers. ² Average requests times may vary depending on volume of requests
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