Many users often overlook billing details until an unexpected charge catches their attention, such as an automatic subscription renewal. This guide aims to clarify how refunds work at Respirya, detailing who is eligible and providing straightforward steps to request your money back efficiently. We understand that navigating billing can be confusing, and our goal is to ensure you have the information you need for a smooth refund process.
What You Should Prepare Before Applying For Refund
Order Number: Locate your order number from your purchase confirmation email or your account dashboard on Respirya.
Purchase Date: Have the exact date of your transaction ready for reference.
Payment Method Information: Keep details about the payment method used, including the last four digits of the card number or PayPal email address.
Account Credentials: Ensure you have your Respirya account username and password to log in for any verification process.
Product Information: Gather information about the product or service for which you are requesting a refund, including its name and SKU if applicable.
Reason for Refund: Be prepared to provide a detailed explanation for your refund request, such as product defect, service dissatisfaction, or other specific issues.
Photos or Documentation: If applicable, collect any relevant photos or supporting documentation that validates your reason for requesting a refund.
Previous Communications: Compile any prior correspondence with Respirya regarding the issue, including emails or support tickets.
How Long Does it Take to Get a Refund?
Payment method
How long it takes*
Credit/Debit Card
3-5 working days
PayPal
1-3 working days
Apple Pay
1-3 working days
Google Pay
1-3 working days
Bank Transfer
5-7 working days
*Working days are Monday to Friday, and don't include public holidays.
What are my Rights? Am I eligible for a Refund from Respirya
At Respirya, we value our users and aim to provide clarity regarding your rights and eligibility for refunds. Our services are primarily focused on delivering high-quality respiratory health solutions, which often involve subscription-based access to various resources and tools. As such, understanding the circumstances under which a refund may be applied is crucial for our users.
Users may qualify for a refund under the following circumstances:
Service Accessibility Issues: If there are technical difficulties preventing access to subscribed services for a significant period of time, users may be eligible for a refund for that service duration.
The Wrong Plan Selected: If a user accidentally subscribes to a higher-tier plan but seeks assistance during the same billing cycle to adjust their subscription to the intended plan, they may qualify for a refund on the difference.
Service Not as Described: If users find that the features or content of the service do not match the descriptions provided prior to subscription, they might be eligible for a refund based on a review of their concern and the associated context.
Billing Cycle Adjustment: Users who have a legitimate reason for needing to change their billing cycle and communicate this effectively within the appropriate timeframe may qualify for adjustments that could involve a refund consideration.
Please remember to review our complete refund policy for detailed information and specific procedures related to these situations. Your experience with Respirya is important to us, and we appreciate your trust in our services.
Step-by-Step Process to Request Your Respirya Refund Like a Pro
Find the recent transaction related to your membership or subscription.
Click on the Request Refund button next to the transaction.
In the message field, mention that the renewal occurred without prior notice.
Submit your request and note the confirmation number for tracking.
If you purchased through Apple:
Open the Settings app on your iPhone or iPad.
Tap on your Apple ID at the top of the screen.
Select Subscriptions.
Find your Respirya subscription and tap on it.
Scroll down and select Report a Problem.
Choose Request a Refund.
In the comments, explain that the account was unused recently.
Submit your request.
If you purchased through Google Play:
Open the Google Play Store app.
Tap on the Menu icon (three horizontal lines).
Select Subscriptions.
Find and select your Respirya subscription.
Tap on Cancel Subscription first to stop future charges.
Then, tap Request a Refund.
In your explanation, mention that the subscription renewed without your intent.
Submit your request.
If you purchased through Roku:
Go to the Roku home screen on your device.
Select Streaming Channels.
Scroll down and click on Manage Subscription under the Respirya channel.
Click on Billing Information.
Select Request Refund.
In your message, emphasize that you didn’t find value in the subscription.
Submit your request for processing.
Disclaimer
Chargeback is an independent consumer resource that provides educational information to help users understand how to cancel, manage, or request refunds for various subscriptions. We are not affiliated with, endorsed by, or sponsored by any of the companies mentioned on this site. All trademarks, logos, and brand names are the property of their respective owners.
The information we provide is based on publicly available sources and user reports and may contain inaccuracies or become outdated over time. Our guides are intended for general informational purposes only and should not be relied upon as official company instructions or legal advice.
Consumers are solely responsible for reviewing their own contracts, terms of service, and refund or cancellation obligations before taking any action. Nothing on this site should be interpreted as legal, financial, or contractual guidance.
Chargeback does not encourage or condone disputing valid charges, misrepresenting transactions, or taking any action that could violate a company's terms, service agreement, or applicable laws. We promote fair, transparent, and lawful communication between consumers and businesses.
Concerning my account, I would like to bring to your attention the following billing situation: [describe reason].
In light of this, I would like to request a refund in the amount of [Amount].
Attached to this email is the relevant documentation to support my request, if applicable.
I kindly ask for confirmation of my refund request within 3-5 business days.
Thank you for your attention to this matter.
Sincerely, [Your Name] [Your Phone Number]
Common refund statuses
Status
Meaning
What It Means for You
Pending
Your refund request has been received and is awaiting review.
Please allow 1-2 business days for us to process your request.
Processing
Your refund is currently being processed by our team.
Refunds typically take 3-5 business days to complete once processing starts.
Refunded
Your refund has been successfully completed.
The amount will be credited back to your original payment method. Check your account.
Partially Refunded
A portion of your order has been refunded.
You will receive a partial credit. Check the details in your account for more information.
Completed
The refund process is complete, and no further actions are needed.
Your transaction is finalized. Thank you for your patience.
Cancelled
Your refund request has been cancelled either by you or by our team.
You will need to resubmit your request if you still wish to pursue a refund.
Real User Scenarios: When and How Refunds Were Successfully Claimed
At Respirya, users occasionally seek refunds for various reasons related to their subscription services and account management, showcasing a proactive approach to addressing their needs. Here are some specific scenarios where users successfully claimed refunds:
A user decided to downgrade their monthly subscription plan due to reduced usage. After contacting customer support to clarify the refund policy for the difference in price, they received a pro-rated refund for the unused portion of their previous plan.
An account holder accidentally activated an annual subscription instead of the intended monthly option. Upon realizing the mistake, they reached out to Respirya's support team, who promptly assisted in reverting the plan and initiating a refund for the months not used.
A subscriber experienced issues accessing premium features due to a temporary service interruption during an upgrade. After alerting customer service, they received a full refund for the week when the features were inaccessible, alongside an extension of their subscription as a goodwill measure.
After upgrading to a new feature, a user found that it did not meet their expectations. They contacted Respirya's customer service requesting a refund within the specified trial period. Their request was honored, and the charges were reversed promptly.
The Easiest Way to Get a Respirya Refund
If you're frustrated trying to get a refund from Respirya—or if you didn't even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or card account, and we'll take care of the rest.
How to Track Your Refund Status Efficiently
Tracking your refund status at Respirya is a streamlined process, ensuring you stay informed every step of the way. By following these specific steps, you can efficiently keep an eye on your refund progress:
Email Notifications: Keep an eye on your inbox for updates from Respirya. Once your refund is initiated, you will receive an email confirmation detailing the amount and estimated processing time. Look for emails from support@respyria.com, as they contain critical information regarding your refund status.
In-App Notifications: If you use the Respirya mobile app, check the notification center for real-time updates on your refund. The app sends alerts directly to your device, summarizing any changes or confirmations regarding your refund.
Account Dashboard: Log into your Respirya account and navigate to the Order History section. Here, you can view details about each order, including the status of your refund. This section provides a clear breakdown of any refunds issued and their current state.
Billing Section: Within your account settings, visit the Billing section. This area not only outlines past transactions but also offers insights into any refunds that have been processed and the expected timeline for their completion.
Refund Progress Updates: When a refund is processed, you will receive updates on its progress via both email and in-app notifications. These updates will inform you if your refund is pending, completed, or requires any further action from you.
Customer Support: If you cannot find the information you need, feel free to reach out to Respirya's customer support via the Help Center. They can provide personalized assistance regarding your refund status.
FAQ
If you forgot to cancel your subscription on time, we typically cannot process a refund for that billing cycle. We recommend reviewing our cancellation policy on the website for more details, and you're always welcome to reach out to our customer service team for assistance with any specific concerns.
Refund processing times can vary based on your payment method and the financial institution involved. Typically, once a refund is initiated, it can take 5 to 10 business days to reflect in your account. We recommend checking with your bank for specific timelines.
If you see a charge but don’t have an active subscription, please first check your account for any past subscriptions that may not have been canceled. If you still have questions, contact our customer support through the website, providing them with the charge details for assistance.
If you are unable to secure a refund directly from Respirya, consider reaching out to their customer service team again for further assistance. You may also explore escalating your issue within Respirya's support system for additional resolution options. Additionally, reviewing your account details and any relevant policies on their website might provide further insights into available solutions.
If Respirya declines your refund request, it's advisable to review their refund policy to ensure all criteria were met. You may also reach out to their customer support team for further clarification or to explore additional options available. Additionally, double-check your account details to confirm that all information is accurate and up-to-date.
Chargeback and the Chargeback trademarks used herein are trademarks or registered trademarks of Chargeback and its affiliates. The use of any other trade name, copyright, or trademark is for identification and reference purposes only and does not imply any association with the copyright or trademark holder of their product or brand. Other product and company names mentioned herein are the property of their respective owners.
¹ Total savings is calculated based on internal annualized estimates of savings for customers. ² Average requests times may vary depending on volume of requests
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