Billing matters often slip our minds until an unexpected charge catches us off guard, such as an automatic subscription renewal. This guide aims to clarify how refunds work for Resume Maker & CV Builder Pro, detailing eligibility criteria and providing you with clear steps to request your money back swiftly. Whether you're navigating the refund process for the first time or looking for guidance, this resource is designed to help you achieve a favorable resolution with ease.
What You Should Prepare Before Applying For Refund
Account Information: Your registered email address associated with your Resume Maker & CV Builder Pro account.
Transaction ID: The unique identifier for your purchase, found in your confirmation email or within your account transactions.
Purchase Date: The date on which you made the purchase for reference.
Service Type: Specify whether you are requesting a refund for a subscription service, single-use purchase, or any bundled features.
Reason for Refund: A clear explanation of why you are requesting a refund, such as dissatisfaction with the service or technical issues.
Proof of Issues: Screenshots or documentation evidencing problems encountered while using the service, if applicable.
Payment Method Details: Information regarding the method of payment used, such as credit card details or PayPal confirmation.
Support Ticket: If you have previously contacted customer support, include your support ticket number for reference.
How Long Does it Take to Get a Refund?
Payment method
How long it takes*
Credit Card
3-5 working days
PayPal
1-3 working days
Bank Transfer
5-7 working days
*Working days are Monday to Friday, and don't include public holidays.
What are my Rights? Am I eligible for a Refund from Resume Maker & CV Builder Pro
Users of Resume Maker & CV Builder Pro (thecvapp.com) enjoy a variety of rights and options related to their subscriptions and services. Understanding your eligibility for refunds is essential for navigating account management and billing queries effectively. The following scenarios highlight circumstances under which users might be eligible for a refund:
Subscription Cancellation Within Trial Period: If a user cancels their subscription within any specified trial period, they may qualify for a full refund of any initial charges incurred.
Service Not as Described: Should the services provided not meet the expectations set forth in the promotional materials, users could apply for a refund. This includes any discrepancies in features or capabilities stated during the sign-up process.
Account Accessibility Issues: In situations where users experience significant and persistent access issues that impair the use of the product, they might be eligible for some form of compensation, including a refund.
Duplicate Charges: If a user identifies duplicate charges for the same subscription period on their account, they may be able to request a refund for the extra charge incurred.
Billing Errors: In cases where incorrect amounts are charged that do not align with the set subscription fees or promotions at the time of payment, refund requests might be considered valid.
Users are encouraged to review the specific terms outlined in Resume Maker & CV Builder Pro's policies to fully understand their rights and the process for requesting any eligible refunds.
Step-by-Step Process to Request Your Resume Maker & CV Builder Pro Refund Like a Pro
If you purchased through Resume Maker & CV Builder Pro.com:
Visit the website and log into your account.
Navigate to the Help or Support section at the bottom of the page.
Look for the Contact Us button and click on it.
Select the option for Billing Inquiries.
Fill out the form with your details, including your account email and request a refund.
In your message, mention that the subscription renewed without notice and that the account was unused.
Submit the request and keep an eye on your email for a response.
If you purchased through Apple:
Open the Settings app on your iPhone or iPad.
Tap your Apple ID at the top of the screen.
Select Subscriptions.
Find your subscription to Resume Maker & CV Builder Pro and tap on it.
Select Cancel Subscription if necessary.
Scroll down and tap Report a Problem next to the purchase.
Choose I want to request a refund and provide a brief explanation: mention that the subscription renewed unexpectedly and was not used.
Submit the request.
If you purchased through Google Play:
Open the Google Play Store app on your device.
Tap the Menu icon (three lines) in the upper left corner.
Select Subscriptions.
Find the subscription to Resume Maker & CV Builder Pro.
Tap Cancel Subscription if required.
Go back to the Menu and select Account.
Look for the section labeled Purchase History.
Find the transaction and tap Refund, providing a reason such as unexpected renewal and that the account was not used.
Submit the request.
If you purchased through Roku:
Go to the Roku website and sign in to your account.
Navigate to My Account.
Scroll down to Manage Your Subscriptions.
Locate the Resume Maker & CV Builder Pro subscription.
Click on Cancel Subscription if necessary.
Visit the Help section of the Roku site.
Select Contact Us and then Billing Inquiry.
When filling out your message, mention the unexpected renewal and that the subscription was unused.
Submit your inquiry.
Disclaimer
Chargeback is an independent consumer resource that provides educational information to help users understand how to cancel, manage, or request refunds for various subscriptions. We are not affiliated with, endorsed by, or sponsored by any of the companies mentioned on this site. All trademarks, logos, and brand names are the property of their respective owners.
The information we provide is based on publicly available sources and user reports and may contain inaccuracies or become outdated over time. Our guides are intended for general informational purposes only and should not be relied upon as official company instructions or legal advice.
Consumers are solely responsible for reviewing their own contracts, terms of service, and refund or cancellation obligations before taking any action. Nothing on this site should be interpreted as legal, financial, or contractual guidance.
Chargeback does not encourage or condone disputing valid charges, misrepresenting transactions, or taking any action that could violate a company's terms, service agreement, or applicable laws. We promote fair, transparent, and lawful communication between consumers and businesses.
Get help with your refund
"This app saved me $127 in minutes"
Draft email to Resume Maker & CV Builder Pro for Refund
I am writing to formally request a refund for my account due to the following billing situation: [describe reason].
The total amount I would like to request for a refund is: [Amount].
I have attached relevant documentation to support my request, if applicable.
I would appreciate your confirmation of this request within 3-5 business days.
Thank you for your attention to this matter.
Sincerely,
[Your Name]
[Your Phone Number]
Common refund statuses
Status
Meaning
What It Means for You
Pending
Your refund request has been received and is awaiting approval.
You will be notified when your request is approved or denied, typically within 2-3 business days.
Processing
Your refund request is currently being reviewed and processed by our team.
Expect a resolution or update within 3-5 business days.
Refunded
Your refund has been approved and the funds have been returned to your original payment method.
You should see the refund reflected in your account within 5-7 business days, depending on your bank.
Partially Refunded
A portion of your refund has been approved and processed.
You will receive the partially refunded amount within 5-7 business days. Details of the remaining amount will be communicated in your email.
Completed
Your refund process has been finalized and no further action is required.
Your refund or partial refund is now fully processed, and you should check your account for updates.
Canceled
Your refund request has been canceled either by you or our support team.
If you feel this is an error, please contact customer support for assistance.
Real User Scenarios: When and How Refunds Were Successfully Claimed
Real User Scenarios: When and How Refunds Were Successfully Claimed
A user intended to upgrade their Resume Maker subscription to access premium templates but accidentally selected the wrong plan. Upon realizing the mistake, they contacted customer support within the grace period and received a prompt refund for the difference in charges, allowing them to select the correct plan without any hassle.
After completing a resume using the CV Builder Pro, a user found that they required additional revisions beyond the original purchase. They reached out for clarification on the revision policy and discovered they could receive a partial refund for unused services, which they promptly received after verifying their account status.
A customer informed The CV App that they originally subscribed for a month-to-month service but later decided to cancel and switch to an annual subscription. They received a refund for the most recent monthly payment since they had successfully transitioned to the new plan before the next billing cycle began.
In response to an unexpected personal situation, a user needed to cancel their Resume Maker subscription shortly after renewal. They communicated their circumstances to support and, after a review, were granted a refund for the subscription fee as the request fell within the policy guidelines.
The Easiest Way to Get a Resume Maker & CV Builder Pro Refund
If you're frustrated trying to get a refund from Resume Maker & CV Builder Pro—or if you didn't even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or card account, and we'll take care of the rest.
How to Track Your Refund Status Efficiently
Tracking your refund status with Resume Maker & CV Builder Pro is straightforward and user-friendly. Here are some specific tips to efficiently monitor your refund progress:
Check Your Email Regularly: Resume Maker & CV Builder Pro sends updates regarding the refund process directly to your registered email address. Look for emails with subject lines that include "Refund Update" to stay informed on any changes in your refund status.
Visit Your Account Dashboard: Log in to your Resume Maker & CV Builder Pro account and navigate to the Account Dashboard. This centralized area provides comprehensive information about your orders and their respective statuses, including any refunds.
Review Your Order History: Access the Order History section found in the Account Settings. Here, you can view all past transactions and their associated refund statuses, ensuring you have a complete overview of your financial activities with the platform.
Check Billing Section: In the Billing section of your account settings, you can find details on any pending refunds, including expected processing times and the amounts that will be refunded.
Use In-App Notifications: If you have the Resume Maker & CV Builder Pro mobile app, enable notifications to receive real-time updates about your refund status. This feature allows you to get instant alerts without needing to check your email or account constantly.
Contact Customer Support: If you're unable to find information about your refund status, consider reaching out to the customer support team through the contact options provided in the app or website. They can offer assistance and provide detailed insight into your refund process.
FAQ
If you forgot to cancel your subscription on time, unfortunately, we are unable to offer refunds for that billing period. We recommend reviewing your account settings and managing your subscription to avoid future charges. If you have any concerns, feel free to reach out to our support team for assistance.
Refund processing times can vary depending on your bank or payment provider, but typically it may take between 5 to 10 business days for the refund to appear in your account. Please allow for this processing time after the refund is initiated.
If you see a charge but do not have an active subscription, please first check your email for any subscription confirmation or billing updates that may have been sent. If you still have questions, we recommend reaching out to our customer support team with your account details so we can assist you further.
If you are unable to obtain a refund directly from Resume Maker & CV Builder Pro, consider reaching out to their customer service again for further assistance. You may also explore escalating your inquiry within their support system to ensure your concerns are addressed. Additionally, reviewing your account details and any relevant documentation may help clarify your situation.
If Resume Maker & CV Builder Pro refuses to issue a refund, it's advisable to carefully review their refund policy to ensure all conditions are understood. You may also want to contact customer support again for clarification or provide additional information regarding your request. Checking your account details for any specific terms related to refunds might also be beneficial.
Chargeback and the Chargeback trademarks used herein are trademarks or registered trademarks of Chargeback and its affiliates. The use of any other trade name, copyright, or trademark is for identification and reference purposes only and does not imply any association with the copyright or trademark holder of their product or brand. Other product and company names mentioned herein are the property of their respective owners.
¹ Total savings is calculated based on internal annualized estimates of savings for customers. ² Average requests times may vary depending on volume of requests
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