Many users seldom consider their billing until an unexpected charge catches them by surprise, such as an automatic subscription renewal. This guide is designed to walk you through the ins and outs of how Rewards-Today refunds operate, who qualifies for a refund, and the simple steps needed to request your money back quickly. Our aim is to provide clarity and support, so you can smoothly navigate the refund process with confidence.
What You Should Prepare Before Applying For Refund
Account Information: Ensure you have your account login details ready, including username and password, to access your account.
Transaction ID: Gather the specific transaction ID associated with the purchase for which you are seeking a refund.
Purchase Receipt: Have a copy of the original purchase receipt or confirmation email on hand to verify your order.
Reason for Refund: Prepare a clear and concise explanation for why you are requesting a refund, including any issues with the product or service.
Time Frame: Be aware of the timeframe during which refunds can be requested to ensure your request is valid.
Bank Details: If applicable, have your bank details ready for any potential refunds to be processed back to your account.
Promotional Codes: Note any promotional codes used during the purchase, as they may be relevant to the refund process.
Documentation of Issues: If applicable, gather any screenshots or documentation that show the issue you encountered with the service or product.
Support Chat Logs: If you’ve had previous communications with customer support, keep a record of the chat logs or email exchanges.
How Long Does it Take to Get a Refund?
Payment method
How long it takes*
Credit Card
3-5 working days
PayPal
2-4 working days
Bank Transfer
5-7 working days
Gift Card
1-3 working days
*Working days are Monday to Friday, and don't include public holidays.
What are my Rights? Am I eligible for a Refund from Rewards-Today
At Rewards-Today, understanding your billing and subscription status is integral to ensuring a smooth experience with our services. Refund eligibility is determined based on specific scenarios related to your account management and the services you have enrolled in. It is important to note that various situations can impact your eligibility for a refund.
Service Cancellation: If you have canceled your subscription prior to the renewal period but notice a charge, you may qualify for a refund depending on the timing of the cancellation relative to billing cycles.
Trial Periods: Users who sign up for a free trial may be eligible for a refund if they decide to cancel the service before the trial concludes and any charges are incurred.
Account Management: If you experience difficulties accessing your account that prevent the use of services as intended, you might be eligible for a refund based on the specific circumstances of your account activity during that period.
Service Not Delivered: In case the promised rewards or services were not delivered as described, users may qualify for a refund based on the discrepancies in service expectations.
Billing Disputes: Any discrepancies in the billing amount that differ from agreed pricing may be considered for refunds, depending on the outcome of the billing clarification with our support team.
For any of these situations, we encourage users to reach out to our customer support for personalized assistance in determining eligibility for refunds. Each request is evaluated based on the specific date, service details, and user account activity.
Step-by-Step Process to Request Your Rewards-Today Refund Like a Pro
If you purchased through Rewards-Today.com:
Visit the Rewards-Today.com website.
Scroll down to the bottom of the page and click on Contact Us.
Fill out the contact form with your details:
Include your full name and email address.
Choose Billing Inquiry as the subject.
In the message field, mention that your membership renewed without notice and request a refund.
Submit the form and await a confirmation email.
Follow up if you don’t receive a reply within 48 hours.
If you purchased through Apple:
Open the Settings app on your iPhone or iPad.
Tap your Apple ID at the top of the screen.
Select Subscriptions.
Find the Rewards-Today subscription and tap on it.
Scroll down and tap Report a Problem.
Choose the option related to refund requests and state that the service was unused.
Submit your request for a refund.
If you purchased through Google Play:
Open the Google Play Store app on your device.
Tap the Menu icon (three horizontal lines) in the upper-left corner.
Tap on Subscriptions.
Select your Rewards-Today subscription.
Tap on Cancel Subscription, if necessary, then choose to Request a Refund.
In the reason section, specify that the subscription renewed unintentionally.
Follow the instructions to complete the refund request.
If you purchased through Roku:
Go to Roku.com and sign in to your account.
Click on Manage Account.
Select Subscriptions.
Find Rewards-Today in your list of active subscriptions.
Click on Unsubscribe.
Look for an option to request a refund or follow any provided prompts. Mention that the service was not used in your request.
Disclaimer
Chargeback is an independent consumer resource that provides educational information to help users understand how to cancel, manage, or request refunds for various subscriptions. We are not affiliated with, endorsed by, or sponsored by any of the companies mentioned on this site. All trademarks, logos, and brand names are the property of their respective owners.
The information we provide is based on publicly available sources and user reports and may contain inaccuracies or become outdated over time. Our guides are intended for general informational purposes only and should not be relied upon as official company instructions or legal advice.
Consumers are solely responsible for reviewing their own contracts, terms of service, and refund or cancellation obligations before taking any action. Nothing on this site should be interpreted as legal, financial, or contractual guidance.
Chargeback does not encourage or condone disputing valid charges, misrepresenting transactions, or taking any action that could violate a company's terms, service agreement, or applicable laws. We promote fair, transparent, and lawful communication between consumers and businesses.
I would like to request a refund in the amount of [Amount].
Please find attached documentation for your reference (if applicable).
I kindly ask for confirmation of this request within 3-5 business days.
Thank you for your assistance.
Sincerely, [Your Name] [Your Phone Number]
Common refund statuses
Status
Meaning
What It Means for You
Pending
The refund request has been received but not yet processed.
Your refund is on the way but it may take a few business days to be processed.
Processing
The refund is currently being processed by our team.
Your refund is being worked on. Please allow up to 5 business days for it to complete.
Refunded
The refund has been successfully issued.
The amount has been credited back to your original payment method. Check your account.
Partially Refunded
A portion of your order has been refunded.
You will receive an amount equal to the refunded portion. Check for the update in your balance.
Completed
The refund process has been finalized.
All related transactions are closed, and your balance has been updated.
Canceled
The refund request has been canceled.
Unfortunately, your refund request could not be processed. Please contact support for assistance.
Real User Scenarios: When and How Refunds Were Successfully Claimed
At Rewards-Today, users often navigate various scenarios related to their subscriptions and transactions. Here are a few specific examples of how users effectively claimed refunds through our service:
Subscription Adjustment: After realizing they needed a lower tier plan, Sarah contacted Rewards-Today to change her subscription. The support team promptly adjusted her plan and issued a refund for the difference, ensuring Sarah only paid for what she needed.
Unintended Account Renewal: Mark accidentally missed the notification regarding an upcoming renewal. Upon reaching out to customer service, he clarified his subscription intentions, and Rewards-Today processed a refund for the recent charge, aligning with Mark’s current preferences.
Service Interruption Compensation: During a brief service outage, Lisa experienced disruptions in accessing features. After inquiring about the downtime, she was pleased to receive a partial refund for that billing cycle, reflecting Rewards-Today’s commitment to customer satisfaction.
Changing Payment Methods: Alex decided to switch to a different payment method and mistakenly paid for his plan twice in one billing cycle. By informing Rewards-Today’s support team, he had one of the charges refunded promptly, simplifying his account management.
The Easiest Way to Get a Rewards-Today Refund
If you're frustrated trying to get a refund from Rewards-Today—or if you didn't even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or card account, and we'll take care of the rest.
How to Track Your Refund Status Efficiently
Tracking your refund status on Rewards-Today can enhance your experience and provide you with peace of mind during the refund process. Below are specific tips to efficiently monitor your refund status:
Check Your Email: Rewards-Today sends timely email updates regarding your refund. Look for emails titled "Refund Update" or "Your Refund is Being Processed" to stay informed about the progress.
Utilize the Rewards-Today Mobile App: For on-the-go updates, open the Rewards-Today app and navigate to the "Account Notifications" section where real-time notifications about your refund status will be displayed.
Access Your Account Dashboard: Log in to your Rewards-Today account and visit the "Order History" section. Here, you can find detailed information about your refund, including the date requested, status updates, and any notes from customer service.
Review the Billing Section: In your account settings, the "Billing" section offers insights into any pending refunds. It outlines the amount refunded and the estimated timeline for processing.
Merchant-Specific Features: Some merchants provide special tools for tracking refunds within Rewards-Today. If you recently made a purchase with a partnered merchant, look for a "Track Your Refund" link in the order confirmation email, which directs you to specific tracking features tailored by the merchant.
FAQ
Unfortunately, if you forget to cancel your subscription before the renewal date, refunds for that period are typically not provided. It's advisable to monitor your subscription status closely and utilize any reminders you may have set to avoid this situation in the future.
Refunds typically take 5 to 7 business days to appear in your account after they have been processed. Processing times may vary depending on your bank or payment provider. We recommend checking with them if you have any concerns.
If you notice a charge but don't have an active subscription, please check your email for any confirmation messages related to your account. To resolve the issue, contact our customer support team directly through the help section of our website, providing details about the charge so we can assist you promptly.
If you're unable to obtain a refund directly from Rewards-Today, consider reaching out to their customer service team again for further assistance. You may also explore escalating your issue within their support system to ensure it receives appropriate attention. Additionally, reviewing your account details may help clarify any outstanding matters related to your request.
If Rewards-Today refuses to issue a refund, you may want to carefully review their refund policy to understand the specific conditions that apply. Additionally, consider reaching out to customer support once more for clarification, or check your account details to ensure all criteria for a refund are met.
Chargeback and the Chargeback trademarks used herein are trademarks or registered trademarks of Chargeback and its affiliates. The use of any other trade name, copyright, or trademark is for identification and reference purposes only and does not imply any association with the copyright or trademark holder of their product or brand. Other product and company names mentioned herein are the property of their respective owners.
¹ Total savings is calculated based on internal annualized estimates of savings for customers. ² Average requests times may vary depending on volume of requests
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