Many users often overlook billing details until an unexpected charge catches their attention, such as an automatic subscription renewal. This guide is designed to help you navigate the refund process for Roamler, explaining who is eligible for refunds and providing clear steps to quickly request your money back. We aim to make your experience as seamless as possible, ensuring you feel supported every step of the way.
What You Should Prepare Before Applying For Refund
Transaction ID: Ensure you have the unique transaction ID from your order confirmation email.
Account Details: Have your Roamler account email and username handy, as this information is necessary for identification.
Proof of Purchase: Gather any receipts or order confirmations that were sent to you upon purchase.
Documentation of Work Completed: Compile any images or reports submitted during the task that may support your refund claim.
Reason for Refund: Clearly articulate the reason for your refund request, as Roamler may require specific justification.
Bank Details: If applicable, prepare your bank account details for the refund process.
App Version: Check the version of the Roamler app you used, as issues might be related to specific updates.
Contact History: Keep a record of any previous correspondence with Roamler regarding your issue.
How Long Does it Take to Get a Refund?
Payment method
How long it takes*
Bank Transfer
3-5 working days
PayPal
1-3 working days
Credit/Debit Card
3-10 working days
*Working days are Monday to Friday, and don't include public holidays.
What are my Rights? Am I eligible for a Refund from Roamler
At Roamler, users have specific rights regarding their account management and any potential refund eligibility tied to the services offered. As a platform providing a range of rewarding tasks for users, understanding the circumstances under which refunds could apply is essential. Users may find themselves eligible for a refund under particular situations regarding completed tasks, account status, or service fees.
Task Non-Completion: If a user completes a task but does not receive the promised reward due to issues with task validation or technical difficulties, they may qualify for a review concerning their eligibility for a refund of points or rewards.
Account Downtime: In instances where the Roamler platform experiences a significant outage that prevents users from accessing their accounts or completing tasks, users could inquire about a potential refund for any service fees associated with that period.
Subscription Service Changes: Should a user experience unexpected changes in their subscription that affect their access to features or rewards, they might be eligible for a review regarding partial refunds or adjustments based on the situation.
Reward Discrepancies: Any discrepancies in the rewards credited for successfully completed tasks could lead users to submit inquiries about potential refunds or adjustments.
Technical Errors: Users encountering technical errors that impact their ability to complete tasks and earn rewards are advised to reach out for clarification on how this may influence their refunds.
For any refund inquiries or to discuss specific situations, users should reach out to Roamler’s customer support team for tailored assistance and guidance based on their individual circumstances.
Step-by-Step Process to Request Your Roamler Refund Like a Pro
If you purchased through Roamler.com:
Visit the Roamler website and log into your account.
Go to the Account Settings section.
Look for the Billing tab.
Select Billing History to view your recent transactions.
Identify the transaction you wish to refund and click on Details.
Click the Request Refund button.
In the message box, mention that the subscription renewed without notice.
Submit your refund request.
If you purchased through Apple:
Open the Settings app on your device.
Tap your Apple ID at the top of the screen.
Tap Subscriptions.
Select the Roamler subscription from the list.
Scroll down and tap Report a Problem.
Choose Request Refund from the options.
Explain briefly in the message that the account was unused.
Submit your request.
If you purchased through Google Play:
Open the Google Play Store app.
Tap the Menu (three horizontal lines) in the top-left corner.
Select Account.
Tap Purchase History.
Find the Roamler purchase and tap on it.
Select Refund or Report a Problem.
In your message, state that the subscription renewed without notice.
Send your request for a refund.
If you purchased through Roku:
Open the Roku Channel Store and log into your account.
Navigate to the My Account section.
Look for the Purchase History option.
Locate your Roamler purchase in the list.
Click on Details next to the purchase.
Select Request a Refund.
Include a note that the service was not utilized during the billing period.
Complete your refund request.
Disclaimer
Chargeback is an independent consumer resource that provides educational information to help users understand how to cancel, manage, or request refunds for various subscriptions. We are not affiliated with, endorsed by, or sponsored by any of the companies mentioned on this site. All trademarks, logos, and brand names are the property of their respective owners.
The information we provide is based on publicly available sources and user reports and may contain inaccuracies or become outdated over time. Our guides are intended for general informational purposes only and should not be relied upon as official company instructions or legal advice.
Consumers are solely responsible for reviewing their own contracts, terms of service, and refund or cancellation obligations before taking any action. Nothing on this site should be interpreted as legal, financial, or contractual guidance.
Chargeback does not encourage or condone disputing valid charges, misrepresenting transactions, or taking any action that could violate a company's terms, service agreement, or applicable laws. We promote fair, transparent, and lawful communication between consumers and businesses.
On my account, I would like to request a refund for the following billing situation: [describe reason].
The amount I am requesting for refund is: [Amount].
Attached for your reference is the relevant documentation regarding this situation.
I would appreciate it if you could confirm receipt of this request and provide an update within 3-5 business days.
Thank you for your attention to this matter.
Best regards, [Your Name] [Your Phone Number]
Common refund statuses
Status
Meaning
What It Means for You
Pending
Your refund request has been submitted but not yet approved.
Expect an update within 3-5 business days.
Processing
Your refund request is under review and is being processed.
Please allow additional time as it may take up to 7 business days.
Refunded
Your refund has been approved and is on its way to your account.
You will see the amount reflected in your account within 5-10 business days.
Partially Refunded
A portion of your refund request has been approved.
The remaining amount is pending further review.
Completed
Your refund process has been finalized.
All funds have been returned to your account.
Canceled
Your refund request has been canceled and will not be processed.
You may need to submit a new request if you still seek a refund.
Real User Scenarios: When and How Refunds Were Successfully Claimed
At Roamler, users often engage in various activities that lead to refunds due to personal circumstances or account management issues. Here are some real user scenarios illustrating how refunds were successfully claimed:
Subscription Change: A user decided to upgrade their subscription plan but accidentally selected the wrong tier. After realizing the mistake, they contacted Roamler's support team, who promptly assisted them in rectifying the error and issued a refund for the differential amount between the plans.
Temporary Service Interruption: A user experienced a temporary service interruption due to maintenance work conducted on Roamler's platform. After reporting the inconvenience, the Roamler team decided to proactively issue a refund for that month’s subscription as a gesture of goodwill to compensate for the lapse in service.
Inactivity Refund: After several months of inactivity, a user reached out to inquire about their subscription status and any applicable refunds. Roamler's support explained the policy regarding inactivity and issued a refund for unused days since the last active usage, allowing the user to re-engage with the service comfortably.
Billing Clarification: A user noticed a discrepancy in their billing statement regarding a promotional discount that was supposed to apply. They reached out for clarification, and after reviewing their account, Roamler confirmed the oversight and promptly issued a refund for the missed discount, ensuring the user received the benefits they were entitled to.
The Easiest Way to Get a Roamler Refund
If you're frustrated trying to get a refund from Roamler—or if you didn't even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or card account, and we'll take care of the rest.
How to Track Your Refund Status Efficiently
Tracking your refund status with Roamler is a streamlined process designed to keep you informed every step of the way. Here’s how you can efficiently monitor your refunds:
Check Your Email Regularly: Look for updates from Roamler regarding your refund. These notifications typically include important information about the progress of your refund request.
Utilize the Roamler App: Open the app and navigate to the Notifications section. Here, you’ll find real-time updates about your refund status, keeping you informed while on the go.
Visit Your Account Dashboard: Log into your Roamler account and go to the Order History section. This will provide you with a detailed overview of all your past orders and any refunds in progress.
Billing Section Insights: The Billing section of your account will show detailed information regarding any financial transactions, including refunds. Ensure you check this area for any discrepancies or updates.
Track Refund Progress: Roamler provides specific statuses for refunds, such as "Awaiting Approval," "Processed," or "Completed." Familiarize yourself with these terms to understand where your refund stands.
Contact Customer Support: If you need further assistance or clarity regarding your refund, don’t hesitate to reach out to Roamler’s customer support through the app or website for personalized help.
FAQ
If you forget to cancel your Roamler subscription on time, unfortunately, refunds for that billing period are not available. We recommend reviewing our cancellation policy for future reference, and feel free to reach out to our support team for any specific concerns regarding your account.
Refund processing times can vary based on your bank or payment provider, but typically, you can expect to see the funds credited back to your account within 5 to 10 business days. Once the refund is initiated by Roamler, you should receive a confirmation email detailing the process.
If you notice a charge but do not have an active subscription, please first check your account settings to confirm your subscription status. If the charge persists and you're unsure of its origin, we recommend reaching out to our customer support team with details of the transaction for further assistance.
If you're unable to receive a refund directly from Roamler, consider reaching out to their customer service team again for further assistance. You might also explore escalating your issue within their support system to receive additional guidance. Additionally, reviewing your account details may help address any concerns that could impact the refund process.
If Roamler has declined your refund request, consider reviewing their refund policy for clarity on their terms. You may also want to contact their support team again for further assistance or clarification. Additionally, double-check your account details to ensure everything is in order for any future requests.
Chargeback and the Chargeback trademarks used herein are trademarks or registered trademarks of Chargeback and its affiliates. The use of any other trade name, copyright, or trademark is for identification and reference purposes only and does not imply any association with the copyright or trademark holder of their product or brand. Other product and company names mentioned herein are the property of their respective owners.
¹ Total savings is calculated based on internal annualized estimates of savings for customers. ² Average requests times may vary depending on volume of requests
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