Many users often overlook billing matters until an unexpected charge catches them off guard, like an automatic subscription renewal. This guide is designed to help you navigate the SE International Membership refund process with ease. Here, you'll find clear information on eligibility for refunds, as well as straightforward steps to quickly request your money back. Our aim is to support you through this process with helpful, easy-to-follow instructions.
What You Should Prepare Before Applying For Refund
Account Information: Ensure you have your membership account details, including your registered email address and username associated with your SE International Membership.
Transaction ID: Locate the transaction ID from your payment receipt or confirmation email for the membership fee you are seeking a refund for.
Purchase Date: Note the exact date of transaction, as SE International may require this to process your request efficiently.
Refund Policy Review: Familiarize yourself with SE International's refund policy to ensure your request aligns with their terms and conditions.
Reason for Refund: Prepare a clear and concise explanation of why you are requesting a refund, as this may be required for approval.
Evidence of Payment: Gather any documentation showing proof of payment, such as bank statements or digital payment confirmations.
Membership Details: Be ready to provide specifics regarding your membership type and any related services accessed or not used.
Contact Information: Ensure that you have a reliable way to be contacted, should SE International need further information or clarification regarding your refund request.
How Long Does it Take to Get a Refund?
Payment method
How long it takes*
Credit Card
3-5 working days
PayPal
5-7 working days
Bank Transfer
7-10 working days
Check
10-15 working days
*Working days are Monday to Friday, and don't include public holidays.
What are my Rights? Am I eligible for a Refund from SE International Membership
Users of the SE International Membership (traumahealing.org) enjoy a range of benefits designed to support their journey in trauma healing and somatic experiencing. It is important for members to understand their rights regarding billing and potential refunds based on their unique circumstances.
Membership may include access to online resources, workshops, and training sessions. Therefore, eligibility for refunds may be particularly relevant in the context of specific billing situations. Below are situations that may qualify for a refund for users of the SE International Membership:
Membership Cancellation within the Valid Period: Users who cancel their membership within a specified period after joining might be eligible for a refund.
Inaccessibility of Services: Should a member be unable to access the resources or content that they are entitled to due to technical issues or service disruptions, they may qualify for a refund.
Program Changes: If significant changes are made to the membership program that impact the benefits originally outlined at the time of enrollment, members might be eligible for a refund.
Billing Adjustments: Users who notice discrepancies in their membership benefits or charges related to their account may seek clarification and possible adjustments, which could lead to a refund if warranted.
Membership Upgrade/Downgrade Issues: If a member attempts to upgrade or downgrade their membership and the process does not go as intended, they might be eligible for a refund based on the circumstances of the account management process.
Members are encouraged to review the specific terms outlined in the SE International Membership agreement and reach out to support for clarifications regarding their individual situations.
Step-by-Step Process to Request Your SE International Membership Refund Like a Pro
If you purchased through SEInternationalMembership.com:
Visit the SE International Membership contact page on traumahealing.org.
Locate the Support or Contact Us section.
Choose the option to send a message or request assistance regarding your membership.
In your message, mention that your subscription renewed without notice.
Add that you did not utilize the account during this period.
Request processing of a refund for the recurring charge.
Include your membership details and any relevant transaction information to expedite the process.
If you purchased through Apple:
Open the Settings app on your device.
Tap your Apple ID at the top of the screen.
Select Subscriptions.
Find and tap on the SE International Membership.
Scroll down and tap on Report a Problem.
Choose the option that states you did not utilize the service.
Explain that you want a refund for the recent charge due to lack of usage.
Submit your request and wait for confirmation from Apple.
If you purchased through Google Play:
Open the Google Play Store app on your device.
Tap on the Menu icon (three horizontal lines) in the upper left corner.
Select Subscriptions.
Find and select SE International Membership.
Scroll down to the Refund option and tap on it.
Choose the reason for your refund request; mention the lack of notice prior to renewal.
Submit your request; allow time for Google Play to respond.
If you purchased through Roku:
Go to the Roku website and log into your account.
Select Manage Account.
Click on My Subscriptions and find SE International Membership.
Click on Cancel Subscription to prevent future charges.
Visit the Help section of the Roku site.
Locate the option to Contact Roku Support.
Explain you are requesting a refund for your membership because it renewed without prior notice.
Provide your subscription details for accurate processing.
Disclaimer
Chargeback is an independent consumer resource that provides educational information to help users understand how to cancel, manage, or request refunds for various subscriptions. We are not affiliated with, endorsed by, or sponsored by any of the companies mentioned on this site. All trademarks, logos, and brand names are the property of their respective owners.
The information we provide is based on publicly available sources and user reports and may contain inaccuracies or become outdated over time. Our guides are intended for general informational purposes only and should not be relied upon as official company instructions or legal advice.
Consumers are solely responsible for reviewing their own contracts, terms of service, and refund or cancellation obligations before taking any action. Nothing on this site should be interpreted as legal, financial, or contractual guidance.
Chargeback does not encourage or condone disputing valid charges, misrepresenting transactions, or taking any action that could violate a company's terms, service agreement, or applicable laws. We promote fair, transparent, and lawful communication between consumers and businesses.
Get help with your refund
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Draft email to SE International Membership for Refund
Script
Copy
Subject: Refund Request – SE International Membership Account [Your Email]
Dear SE International Membership Team,
I hope this message finds you well.
I am writing to request a refund regarding my membership account due to [describe reason]. I would like to request a refund in the amount of [Amount].
If applicable, I have attached documentation to support my request.
I kindly ask for confirmation of my request within 3-5 business days.
Thank you for your attention to this matter.
Sincerely, [Your Name] [Your Phone Number]
Common refund statuses
Status
Meaning
What It Means for You
Pending
The refund request has been received but is not yet processed.
Your refund is in queue and will be reviewed shortly. Please allow 3-5 business days for processing.
Processing
The refund is currently being evaluated by our team.
The refund process is underway, and you should see an update in 2-3 business days.
Refunded
The refund has been successfully processed and funds returned.
The amount should appear in your account within 5-7 business days, depending on your bank.
Partially Refunded
A portion of your purchase has been refunded.
Check your account for the refunded amount. This typically occurs if some services or products weren't fully eligible for a refund.
Completed
The refund process is complete and final.
Your refund has been fully processed, and there are no further actions required from you.
Canceled
The refund request has been canceled, either by request or due to ineligibility.
If you believe this is an error, please contact our support team for further assistance.
Real User Scenarios: When and How Refunds Were Successfully Claimed
At SE International Membership, users can occasionally face situations where they need to request refunds due to unique circumstances surrounding their subscriptions or access to resources. Here are a few scenarios where members successfully claimed refunds:
Subscription Overlap: A member realized they had unintentionally subscribed to two membership tiers during a promotional event. After reaching out to customer support and explaining their situation, they were able to receive a refund for the additional subscription seamlessly.
Event Cancellation: A user had registered for a workshop as part of their membership benefits, but the event was unexpectedly canceled. Upon contacting support, they received a full refund for the workshop fee as outlined in the event policy.
Access Issues: A long-term member faced technical difficulties accessing premium resources for a week due to system upgrades. When they reached out to SE International Membership, they were granted a refund for that month's subscription as a goodwill gesture while the issue was resolved.
Membership Downgrade: A user opted to downgrade their membership plan due to personal commitments and was unsure about how the billing would adjust. After clarifying their plan change with member support, they were issued a refund for the prorated difference for the upcoming billing cycle.
The Easiest Way to Get a SE International Membership Refund
If you're frustrated trying to get a refund from SE International Membership—or if you didn't even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or card account, and we'll take care of the rest.
How to Track Your Refund Status Efficiently
Tracking your refund status for your SE International Membership is straightforward and efficient if you know where to look. Here are specific tips to help you stay updated on your refund progress:
Check Your Email Regularly: SE International often sends refund status updates via email. Look for messages from support@traumahealing.org, which will include details about your refund request and any actions required on your part.
Log Into Your Account Dashboard: Visit the SE International website and log into your account. Navigate to the Order History section to see detailed information about your transactions, including the status of any refunds.
Utilize In-App Notifications: If you use the SE International mobile app, enable notifications to receive real-time updates about your refund status directly to your device.
Visit the Billing Section: Within your account settings, access the Billing section. Here, you can view the progress of your refund and any related notes provided by the support team.
Contact Support for Assistance: If you have questions or concerns about your refund, use the Help & Support section on the website to submit an inquiry. SE International's customer support can provide specific updates related to your account.
Keep Email Threads Organized: Create a folder for SE International emails to keep track of your refund correspondence. This makes it easier to refer back to previous communications regarding your refund status.
FAQ
Unfortunately, if you forget to cancel your SE International Membership before the renewal date, we are unable to issue a refund for the membership fee. We encourage all members to keep track of their renewal dates to avoid any unexpected charges. If you have further concerns, please reach out to our support team for assistance.
Refunds for SE International Membership typically take 5 to 10 business days to process and appear in your account, depending on your bank's policies. Once initiated, you should monitor your account for the refund to reflect. If you have any concerns, feel free to reach out to our support team for assistance.
If you see a charge but do not have an active subscription, please check your email for any subscription confirmation or billing notices. Additionally, you can contact our support team with your account details for assistance in resolving the issue.
If you are unable to receive a refund directly from SE International Membership, consider reaching out to customer service again for assistance. You may also explore escalating your request within their support framework or reviewing your account details for further options. Keeping clear records of your interactions can be helpful in resolving your inquiry.
If your refund request is not approved, consider reviewing the SE International Membership refund policy for clarification on eligibility. You may also want to contact support again to ensure that all necessary information was provided, or check your account details for any relevant updates that may affect your refund status.
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¹ Total savings is calculated based on internal annualized estimates of savings for customers. ² Average requests times may vary depending on volume of requests
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