Managing subscriptions can often slip our minds until an unexpected charge catches our attention. If you've recently noticed a renewal from Sea to Table and have questions about refunds, you're not alone. This guide is designed to clearly explain how Sea to Table refunds work, who is eligible, and the straightforward steps you can take to request your money back efficiently. Let’s help you navigate this process with ease.
What You Should Prepare Before Applying For Refund
Order Confirmation Email - Locate the confirmation email you received after placing your order for easy reference of details.
Transaction ID - Find your unique transaction ID associated with the purchase for tracking purposes.
Account Information - Have your Sea to Table account details handy, including your registered email and password, to log in if necessary.
Shipping Information - Prepare the address where the order was shipped to, since this may be needed for verification.
Reason for Refund - Be ready to explain the specific reason for requesting a refund (e.g., product quality issues, wrong item received).
Product Condition Photos - If applicable, take clear photos of the product in its condition to support your refund request.
Return Tracking Number - If you are returning items, keep the tracking number for shipment verification.
Refund Policy Reference - Familiarize yourself with Sea to Table's refund policy to ensure your request aligns with their guidelines.
How Long Does it Take to Get a Refund?
Payment method
How long it takes*
Credit/Debit Card
5-7 business days
PayPal
3-5 business days
Gift Cards
7-10 business days
*Working days are Monday to Friday, and don't include public holidays.
What are my Rights? Am I eligible for a Refund from Sea to Table
At Sea to Table, customers are provided with high-quality seafood products sourced directly from trusted fishermen. As a subscription-based service, eligibility for refunds relates closely to membership duration, order management, and delivery circumstances. Understanding your rights within this service is essential for effective account management.
Refund eligibility may vary based on a few specific scenarios:
Product Issues: If you receive a product that is defective or does not meet the quality standards promised, you may be eligible for a refund. This is assessed on a case-by-case basis, typically involving notification within a specified timeframe.
Order Modifications: Customers may qualify for adjustments or potential refunds if an order modification is requested prior to shipment. It's important to submit these requests in accordance with established timelines.
Delivery Concerns: In the event of a delivery issue, such as an incorrect address leading to unsuccessful delivery, customers should inquire about potential solutions, which may include refunds or credits depending on the situation.
Subscription Cancellations: If you cancel your subscription, any charges incurred after the cancellation date are assessed according to the cancellation policy in place. Understanding this policy helps clarify any potential queries about refunds.
Missing Deliveries: Refund requests may be warranted if a scheduled delivery is not received as promised. Gathering necessary details promptly can facilitate resolution.
For any questions about specific situations, contacting Sea to Table’s support team is recommended to ensure a comprehensive understanding of your eligibility.
Step-by-Step Process to Request Your Sea to Table Refund Like a Pro
If you purchased through Sea to Table.com:
Go to the Sea to Table website and log in to your account.
Navigate to the 'Account' section located at the top right corner.
Click on 'Manage Membership' or 'Subscriptions'.
Identify the subscription you wish to request a refund for.
Look for the 'Refund Request' link—if not visible, use the 'Contact Us' option.
Fill out the refund request form, mentioning that the subscription renewed without notice.
Submit the form and await confirmation via email.
If you purchased through Apple:
Open the Settings app on your iPhone or iPad.
Tap your Apple ID at the top of the screen.
Select Subscriptions.
Find and tap on the Sea to Table subscription.
Scroll to the bottom and select Cancel Subscription. This is required to pursue a refund.
Open the App Store and scroll to your profile picture on the top right.
Select Purchased, then find Sea to Table in your purchase history.
Tap on the subscription and select Report a Problem next to it.
Choose Request a Refund and provide details, highlighting that the subscription was unused.
Submit your request and wait for a response from Apple.
If you purchased through Google Play:
Open the Google Play Store on your device.
Tap the profile icon in the top right corner.
Select Payments & subscriptions and then Subscriptions.
Locate the Sea to Table subscription and tap on it.
Select Cancel Subscription to stop future billing.
Return to Payments & subscriptions and select Budget & history.
Find the transaction for the Sea to Table subscription.
Tap on it and select Request a refund, providing a brief note stating that the subscription was not utilized.
Submit your request and await Google’s decision.
If you purchased through Roku:
Visit my.roku.com in your web browser and log into your Roku account.
Click on Manage Your Subscriptions.
Find the Sea to Table subscription in the list.
Select it and then click on Cancel Subscription.
To request a refund, locate the Contact Us option at the bottom of the page.
Choose the appropriate option to reach support.
In your message, mention that the subscription renewed without notice and request a refund.
Submit the message and wait for Roku support to respond.
Disclaimer
Chargeback is an independent consumer resource that provides educational information to help users understand how to cancel, manage, or request refunds for various subscriptions. We are not affiliated with, endorsed by, or sponsored by any of the companies mentioned on this site. All trademarks, logos, and brand names are the property of their respective owners.
The information we provide is based on publicly available sources and user reports and may contain inaccuracies or become outdated over time. Our guides are intended for general informational purposes only and should not be relied upon as official company instructions or legal advice.
Consumers are solely responsible for reviewing their own contracts, terms of service, and refund or cancellation obligations before taking any action. Nothing on this site should be interpreted as legal, financial, or contractual guidance.
Chargeback does not encourage or condone disputing valid charges, misrepresenting transactions, or taking any action that could violate a company's terms, service agreement, or applicable laws. We promote fair, transparent, and lawful communication between consumers and businesses.
Get help with your refund
"This app saved me $127 in minutes"
Draft email to Sea to Table for Refund
Script
Copy
Subject: Refund Request – Sea to Table Account [Your Email]
Dear Sea to Table Customer Service,
I hope this message finds you well.
I am writing to clarify a billing situation regarding my account. [describe reason]
I would like to request a refund in the amount of [Amount].
Attached, please find the relevant documentation for your reference.
I kindly request confirmation of this refund request within 3-5 business days.
Thank you for your attention to this matter.
Sincerely,
[Your Name]
[Your Phone Number]
Common refund statuses
Status
Meaning
What It Means for You
Pending
Your refund request has been received and is awaiting approval.
We’re reviewing your request, which may take up to 3 business days before a decision is made.
Processing
Your refund is being processed and funds are being prepared for return.
Funds should appear back in your account within 5-7 business days.
Refunded
Your refund has been successfully completed and the amount has been returned.
Check your bank account or payment method for the refunded amount.
Partially Refunded
A portion of your order has been refunded.
You will receive notification about the amount refunded and remaining balance.
Canceled
Your refund request has been canceled.
If you feel this is incorrect, please contact our customer support for clarification.
Completed
The refund process is fully completed and closed.
You will see the resolved status in your account and any funds are back in your payment method.
Real User Scenarios: When and How Refunds Were Successfully Claimed
Sea to Table provides fresh, sustainable seafood delivery, and like any service, users may encounter situations where a refund is requested. Here are some real user scenarios where refunds were successfully claimed:
A customer accidentally selected a larger subscription plan while signing up for Sea to Table's monthly deliveries. Realizing the error shortly after, they contacted customer service, who promptly adjusted the account and issued a refund for the difference within a few days.
After placing an order for a seafood bundle, a user discovered that the delivery address was incorrect. Upon notifying Sea to Table’s support team, they were able to correct the shipping details and provided a refund for expedited delivery fees that were no longer necessary.
A subscriber received a delivery that included seafood that didn’t meet their quality expectations. After sending feedback through the customer support portal, Sea to Table acknowledged the issue and processed a refund for the affected items swiftly, ensuring customer satisfaction.
During a promotional period, a user used a discount code that didn’t apply to their order due to a technical glitch. After reaching out to customer service, the team not only applied the discount retroactively but also issued a refund for the extra amount charged, leaving the customer pleased with their final transaction.
The Easiest Way to Get a Sea to Table Refund
If you're frustrated trying to get a refund from Sea to Table—or if you didn't even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or card account, and we'll take care of the rest.
How to Track Your Refund Status Efficiently
Tracking your refund status with Sea to Table is straightforward and efficient when you know where to look. Here are some specific tips to help you keep tabs on your refund:
Monitor Your Email: Sea to Table sends email notifications for every update related to your refund. Keep an eye on your inbox for messages that detail the status and any next steps you may need to take.
Check Your Account Dashboard: Visit your account dashboard on sea2table.com. Navigate to the Order History section, where you will find a list of your past transactions. Clicking on the relevant order will display detailed information about the refund status.
Review Your Billing Section: In your account settings under the Billing section, you can view any refunds processed, including the amounts and dates, making it easy to track your financial transactions.
Utilize the Mobile App: If you use the Sea to Table mobile app, check the Orders tab for real-time updates on your refund status. The app provides notifications that can inform you whenever there is a change in the status.
Contact Customer Support: If you're unsure about your refund status, don’t hesitate to reach out to Sea to Table’s customer support. They can provide personalized assistance and detailed information not available through the automated tracking systems.
FAQ
Sea to Table has a strict cancellation policy, and if you forget to cancel your order by the designated deadline, unfortunately, a refund cannot be processed. We recommend setting reminders for cancellations to avoid any unexpected charges. If you have any other concerns or questions, please reach out to our customer service team for assistance.
Refunds from Sea to Table typically take 5 to 7 business days to process. The timeframe for the funds to appear in your account may vary depending on your bank's policies. You can expect to see the amount credited back to your payment method within this period.
If you see a charge but don't have an active subscription, please check your account for any previous orders or subscriptions that may not have been canceled. If you're still unsure, reach out to our customer support team with details of the charge, and they will assist you in resolving the issue.
If you are unable to secure a refund through Sea to Table’s initial customer service, consider reaching out again for further assistance. You may also ask to escalate your request within their support system for additional review. Additionally, reviewing your order and account details can help clarify any issues that may assist in resolving your situation.
If Sea to Table declines your refund request, consider reviewing their refund policy to ensure all criteria have been met. You may also want to reach out to their customer support team again for clarification or to discuss your situation further. Additionally, check your account details to confirm that all information provided is correct and up-to-date.
Chargeback and the Chargeback trademarks used herein are trademarks or registered trademarks of Chargeback and its affiliates. The use of any other trade name, copyright, or trademark is for identification and reference purposes only and does not imply any association with the copyright or trademark holder of their product or brand. Other product and company names mentioned herein are the property of their respective owners.
¹ Total savings is calculated based on internal annualized estimates of savings for customers. ² Average requests times may vary depending on volume of requests
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