Many users often overlook billing details until an unexpected charge comes to light, such as an automatic subscription renewal. This guide is designed to help you understand the refund process at SeekHer Foundation (seekher.org), detailing who qualifies for a refund and outlining the steps to swiftly request your money back. Our aim is to make this process as clear and straightforward as possible, ensuring you feel supported every step of the way.
What You Should Prepare Before Applying For Refund
Account Information: Your SeekHer user account email and any associated usernames to help identify your account.
Transaction ID: The specific transaction ID for the service/product purchase that you are seeking a refund for.
Purchase Details: The date of the transaction, as well as the price paid for the service or product.
Reason for Refund: A clear explanation of why you are requesting a refund, including any specific issues you encountered with the service.
Proof of Purchase: A copy of your receipt or confirmation email that verifies the purchase.
Service Utilization Evidence: If applicable, any relevant logs or correspondence regarding your interaction with the service, especially if it involved counseling or therapy sessions.
Previously Attempted Resolutions: Document any communication you’ve had with SeekHer Foundation regarding issues faced with the service before applying for a refund.
Billing Information: Ensure your bank or card details are accurate on file for processing the refund.
How Long Does it Take to Get a Refund?
Payment method
How long it takes*
Credit Card
5-7 working days
PayPal
3-5 working days
Bank Transfer
5-10 working days
Check
7-14 working days
*Working days are Monday to Friday, and don't include public holidays.
What are my Rights? Am I eligible for a Refund from SeekHer Foundation
At SeekHer Foundation, we prioritize the well-being and support of our community, offering a range of services aimed at mental health and wellness. As a user of our services, it’s important to understand the circumstances under which you may qualify for a refund. Our refund policy is designed to address specific situations that can arise in the context of our offerings.
Refund eligibility at SeekHer Foundation may apply under the following scenarios:
Service Misalignment: If you find that a service or program does not align with your expectations or needs, you may wish to discuss your situation. Refund eligibility may depend on the timing of your request and the nature of the services provided.
Program Cancellation: In the event that a scheduled program or workshop is canceled by SeekHer Foundation, registered participants may be eligible for a full refund or an alternative service offering.
Account Management Issues: Users experiencing difficulties related to account access or service utilization may explore options for refunds or credits, contingent upon the specifics of their situation.
Feedback and Resolution: If you have provided feedback regarding the service and find it unsatisfactory after attempts to address your concerns, you might be eligible to request a refund based on individual assessments.
It’s recommended that users contact our support team for clarification on eligibility and to assist with any inquiries regarding refunds. We strive to ensure that you are satisfied with your experience with SeekHer Foundation.
Step-by-Step Process to Request Your SeekHer Foundation Refund Like a Pro
If you purchased through SeekHerFoundation.org:
Visit the SeekHer Foundation website and log into your account.
Navigate to the Account Settings section.
Click on Membership or Billing to find your active subscription details.
Locate the Request Refund option.
Follow the prompts to initiate your refund request. Mention that your subscription renewed without notice.
Provide any additional details requested, like the reason for your refund.
Submit your request and check your email for a confirmation.
If you purchased through Apple:
Open the Settings app on your device.
Tap on your Apple ID at the top of the screen.
Select Subscriptions.
Find and select your SeekHer Foundation subscription.
Tap Report a Problem or Cancel Subscription, then follow any additional prompts.
In your message, emphasize that the subscription was unused or renewed unexpectedly.
If you purchased through Google Play:
Open the Google Play Store app on your device.
Tap the Menu icon (three horizontal lines) in the top-left corner.
Select Subscriptions.
Find your SeekHer Foundation subscription in the list.
Tap on it and select Manage, then choose Refund.
In the messaging area, mention that you were not aware of the renewal or did not use the service.
If you purchased through Roku:
Go to your Roku device and navigate to the Home screen.
Select Streaming Channels from the menu.
Scroll down and select Manage Subscription.
Find your SeekHer Foundation subscription and select it.
Choose Cancel Subscription to stop future billing.
Visit the SeekHer Foundation website, log in, and go to the Contact Us section.
Send a message requesting a refund, stating that the subscription renewed unexpectedly.
Disclaimer
Chargeback is an independent consumer resource that provides educational information to help users understand how to cancel, manage, or request refunds for various subscriptions. We are not affiliated with, endorsed by, or sponsored by any of the companies mentioned on this site. All trademarks, logos, and brand names are the property of their respective owners.
The information we provide is based on publicly available sources and user reports and may contain inaccuracies or become outdated over time. Our guides are intended for general informational purposes only and should not be relied upon as official company instructions or legal advice.
Consumers are solely responsible for reviewing their own contracts, terms of service, and refund or cancellation obligations before taking any action. Nothing on this site should be interpreted as legal, financial, or contractual guidance.
Chargeback does not encourage or condone disputing valid charges, misrepresenting transactions, or taking any action that could violate a company's terms, service agreement, or applicable laws. We promote fair, transparent, and lawful communication between consumers and businesses.
Get help with your refund
"This app saved me $127 in minutes"
Draft email to SeekHer Foundation for Refund
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Subject: Refund Request – SeekHer Foundation Account [Your Email]
Dear SeekHer Foundation Team,
I hope this message finds you well.
I am writing to bring to your attention a billing situation that occurred on [Billing Date]: [describe reason].
As a result, I would like to request a refund of [Amount].
If applicable, I have attached relevant documentation for your reference.
I kindly request a confirmation regarding this matter within 3-5 business days.
Thank you for your assistance.
Sincerely, [Your Name] [Your Phone Number]
Common refund statuses
Status
Meaning
What It Means for You
Pending
Your refund request has been received and is awaiting review.
This status means your request is in the first step. Expect an update within 3-5 business days.
Processing
Your refund is currently being processed by our team.
We are reviewing your eligibility for a refund. This typically takes 2-4 business days.
Refunded
The refund has been successfully completed.
You should see the amount reflected in your account within 5-7 business days.
Partially Refunded
A portion of your payment has been refunded.
You will receive details about the amount refunded. Check your email for specifics.
Completed
Your refund process has been finalized.
Everything is settled, and you do not need to take any further action.
Cancelled
Your refund request has been cancelled.
If you wish to dispute this, please contact our support team.
Real User Scenarios: When and How Refunds Were Successfully Claimed
At SeekHer Foundation, we strive to provide a supportive and empowering environment for individuals seeking mental health resources. Here are some real user scenarios where refunds were successfully claimed, reflecting common circumstances faced by our community members:
A member accidentally signed up for an annual subscription when they intended to choose a monthly plan. After reaching out to our support team within the grace period, they received a prompt refund for the difference, allowing them to adjust their plan to better fit their needs.
During a particularly challenging period, a user sought to temporarily pause their subscription. After submitting a request through their account dashboard, the user received a full refund for the unused portion of their subscription, offering them peace of mind while they took the time needed for self-care.
A participant in one of our workshops faced a family emergency and was unable to attend. They contacted customer support before the event started and were provided a full refund for their registration fee, allowing them to focus on their personal matters without financial worry.
A member noticed a billing discrepancy where they were charged for a service they hadn't utilized due to an account issue. Upon notifying our team, they received a thorough explanation and a refund for the unintended charge, ensuring transparency and trust in their experience with SeekHer Foundation.
The Easiest Way to Get a SeekHer Foundation Refund
If you're frustrated trying to get a refund from SeekHer Foundation—or if you didn't even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or card account, and we'll take care of the rest.
How to Track Your Refund Status Efficiently
Tracking your refund status with SeekHer Foundation is straightforward and can be done efficiently by following these specific steps. Stay informed with the latest updates on your refund by utilizing the tools provided by SeekHer.
Check Email Updates: After initiating a refund, keep an eye on your email inbox. SeekHer Foundation sends detailed email notifications regarding the status of your refund, including confirmation of the request and updates once the refund is processed.
Access the Account Dashboard: Log into your account on the SeekHer Foundation website. You can check the Order History section of your account dashboard for real-time updates on your refund status.
View Billing Section: Navigate to the Billing Section within your account settings. This area provides detailed insights into all transactions, including refund requests and their current status.
Mobile App Notifications: If you are using the SeekHer Foundation mobile app, enable push notifications to receive updates directly related to your refund status, ensuring you stay informed on-the-go.
Refund Progress Details: When checking your refund status, look for specific information such as the date of refund initiation, the expected processing time, and any relevant confirmations or follow-ups sent via email.
FAQ
Refunds for late cancellations may not be possible, as we adhere to our stated cancellation policy. We encourage users to review the terms at the time of enrollment to fully understand the cancellation deadlines. If you have any concerns or specific circumstances, please reach out to our support team for assistance.
Refunds from SeekHer Foundation typically take 5 to 10 business days to process. Once initiated, the time it takes for the funds to appear in your account can vary based on your bank's processing times.
If you see a charge but do not have an active subscription, please reach out to our customer support team through the contact form on our website. Provide details of the charge, including the date and amount, so we can assist you further and clarify the situation.
If you are unable to obtain a refund directly, consider reaching out to SeekHer Foundation's customer service team again for further assistance. Additionally, you may explore escalating your inquiry within their support system to ensure your concerns are addressed. Reviewing your account details for any specific terms related to refunds may also provide clarity.
If SeekHer Foundation declines your refund request, consider reviewing the refund policy to ensure you understand the terms. You may also reach out to their customer support for further clarification or to discuss your situation. Additionally, verify the account details associated with your purchase to ensure all information is accurately reflected.
Chargeback and the Chargeback trademarks used herein are trademarks or registered trademarks of Chargeback and its affiliates. The use of any other trade name, copyright, or trademark is for identification and reference purposes only and does not imply any association with the copyright or trademark holder of their product or brand. Other product and company names mentioned herein are the property of their respective owners.
¹ Total savings is calculated based on internal annualized estimates of savings for customers. ² Average requests times may vary depending on volume of requests
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