Many users may not consider their billing options until an unexpected charge catches them off guard, especially with automatic renewals. This guide is designed to clarify how refunds work with Select Home Warranty, outlining who is eligible and providing clear steps to request a refund quickly. Whether you've changed your mind or need assistance, we're here to ensure you understand the process and feel supported every step of the way.
What You Should Prepare Before Applying For Refund
Account Information: Ensure you have your Select Home Warranty account number readily available for a smoother process.
Policy Details: Gather details about your warranty policy, including the start date and expiration date.
Transaction ID: Locate the transaction ID from your payment confirmation to reference your purchase.
Reason for Refund: Prepare a clear explanation of why you are requesting a refund, referencing any specific issues with service or cancellations.
Documentation of Issues: Collect any documentation or records of claims submitted or service requests, including dates and descriptions.
Cancellation Confirmation: If applicable, have proof of cancellation of the service contract or warranty policy.
Communication Records: Keep copies of any correspondence with Select Home Warranty regarding your account or service issues.
Payee Information: Ensure you know how you would like to receive the refund (original payment method, check, etc.).
How Long Does it Take to Get a Refund?
Payment method
How long it takes*
Credit Card
5-10 working days
Debit Card
5-10 working days
Bank Transfer
5-15 working days
Check
14-21 working days
*Working days are Monday to Friday, and don't include public holidays.
What are my Rights? Am I eligible for a Refund from Select Home Warranty
Select Home Warranty provides coverage for home systems and appliances, ensuring that customers can get timely repairs and replacements when needed. When it comes to refunds, users may have specific rights depending on their subscription status and the services utilized. Understanding these factors is crucial for determining eligibility for a refund.
Below are situations relevant to Select Home Warranty where users might be eligible for a refund:
Cancellation of Subscription: If a user cancels their subscription within the designated cancellation period, they may qualify for a refund for any unused service period as outlined in Select Home Warranty's cancellation policy.
Non-Utilization of Services: Users who have not utilized any warranty services during their period of coverage may be eligible for a refund, subject to the terms outlined in their agreement.
Service Delays: In scenarios where there is a significant delay in the provision of promised services, users may inquire about the potential for a refund if they decide not to proceed with the service due to this delay.
Account Management Changes: Changes to account status, such as upgrading or downgrading plans, may result in prorated refunds based on the terms of the specific plan. Users should check the details of their service agreement.
Service Limitations: If a user encounters limitations on service that were not clearly outlined during the subscription process, they may have grounds to discuss eligibility for a refund with customer service.
For specific inquiries regarding eligibility for a refund, users are encouraged to consult the policies outlined in their service agreement or contact Select Home Warranty’s customer service directly.
Step-by-Step Process to Request Your Select Home Warranty Refund Like a Pro
If you purchased through Select Home Warranty:
Visit selecthomewarranty.com.
Scroll to the bottom of the page and click on Contact Us.
Choose Email to open the contact form.
Fill in your details: Name, Email, and Phone.
In the Message box, state:
That you wish to request a refund for your membership.
Include the reason, such as: "The subscription renewed without notice" or "The account was unused".
Provide your account details and any billing reference if available.
Click Send to submit your refund request.
Wait for a confirmation email regarding your request.
If you purchased through Apple:
Open the Settings app on your iPhone or iPad.
Tap on your Apple ID at the top of the screen.
Select Subscriptions.
Find Select Home Warranty in the list and tap on it.
Tap on Cancel Subscription if necessary.
Scroll down and tap on Report a Problem.
Choose the transaction related to your membership.
Select Request a Refund.
In the Describe Problem section, mention:
"The subscription renewed without notice" or "I did not utilize the service".
Submit your request.
If you purchased through Google Play:
Open the Google Play Store app.
Tap on the Menu icon (three horizontal lines).
Select Account.
Tap on Purchase History.
Find the Select Home Warranty transaction.
Tap on it and then select Refund.
Choose the reason for your refund as:
"It renewed without my acknowledgment" or "I have not used the service".
Submit the refund request and follow any prompts.
If you purchased through Roku:
Go to Roku.com and sign in to your account.
Navigate to My Account.
Under the Subscriptions section, find Select Home Warranty.
Click on Manage Subscription.
Select Cancel Subscription if you want to stop future charges.
Use the Contact Us link on the page to reach support.
Describe your refund request mentioning:
"The renewal was unanticipated" or "The service was unused".
Submit your message for assistance.
Disclaimer
Chargeback is an independent consumer resource that provides educational information to help users understand how to cancel, manage, or request refunds for various subscriptions. We are not affiliated with, endorsed by, or sponsored by any of the companies mentioned on this site. All trademarks, logos, and brand names are the property of their respective owners.
The information we provide is based on publicly available sources and user reports and may contain inaccuracies or become outdated over time. Our guides are intended for general informational purposes only and should not be relied upon as official company instructions or legal advice.
Consumers are solely responsible for reviewing their own contracts, terms of service, and refund or cancellation obligations before taking any action. Nothing on this site should be interpreted as legal, financial, or contractual guidance.
Chargeback does not encourage or condone disputing valid charges, misrepresenting transactions, or taking any action that could violate a company's terms, service agreement, or applicable laws. We promote fair, transparent, and lawful communication between consumers and businesses.
Get help with your refund
"This app saved me $127 in minutes"
Draft email to Select Home Warranty for Refund
Script
Copy
Subject: Refund Request – Select Home Warranty Account [Your Email]
Dear Select Home Warranty Team,
I hope this message finds you well.
[describe reason]
I would like to request a refund in the amount of [Amount].
Please find the attached documentation for your reference.
Kindly confirm the receipt of this request within 3-5 business days.
Thank you for your attention to this matter.
Sincerely, [Your Name] [Your Phone Number]
Common refund statuses
Status
Meaning
What It Means for You
Pending
The refund request has been submitted but not yet processed.
Your request is under review. You will be notified when processing begins.
Processing
The refund is currently being processed by our team.
Expect your funds to be returned within 3-5 business days.
Refunded
The full refund amount has been successfully issued.
Your funds are on their way back to your payment method.
Partially Refunded
A partial refund has been approved and processed.
You will receive a portion of your original payment, reflecting the services used.
Completed
The refund process has been finalized.
All transactions are complete, and you should see the changes reflected in your account.
Canceled
The refund request has been canceled; no funds will be returned.
You can reach out to customer service for clarification or to re-initiate a refund request.
Real User Scenarios: When and How Refunds Were Successfully Claimed
Select Home Warranty provides comprehensive home protection plans that cover various appliances and systems. Here are some real user scenarios where customers successfully claimed refunds:
Accidental Plan Upgrade: A customer mistakenly upgraded their plan during a routine account check-up, realizing only after review that they preferred their original coverage. Upon contacting customer service, they clarified their preference and were refunded the difference.
Service Visit Not Utilized: A customer had booked a service visit but decided to cancel after resolving the issue independently. They reached out to Select Home Warranty to confirm the cancellation and successfully received a refund for the service fee, as it had not been rendered.
Change of Coverage Needs: A family found that they needed to adjust their warranty coverage after a major home renovation. They contacted support to modify their plan and were able to receive a prorated refund for the unused portion of their previous plan while transitioning to a new policy.
Seasonal Plan Adjustments: During the off-season, a customer decided they didn’t need their warranty coverage temporarily. They inquired about a seasonal hold on their plan and were pleased to discover that they could pause their subscription and receive a refund for the months of coverage not needed.
The Easiest Way to Get a Select Home Warranty Refund
If you're frustrated trying to get a refund from Select Home Warranty—or if you didn't even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or card account, and we'll take care of the rest.
How to Track Your Refund Status Efficiently
Tracking your refund status with Select Home Warranty can be a straightforward process if you know where to look. Here are specific tips to help you efficiently keep track of your refund progress:
Check Your Email Notifications: Select Home Warranty frequently updates customers via email regarding the status of their refunds. Look for emails titled "Refund Update" to stay informed about any progress and expected timelines.
Utilize the Account Dashboard: Log into your account on the Select Home Warranty website and navigate to the Order History section. Here, you can find detailed information about your refund requests, including any processing times and approvals.
Access Your Billing Section: Within your account settings, visit the Billing section where current transactions and refund requests are listed. This area provides essential insights into your overall refund status.
In-App Notifications: If you use the Select Home Warranty mobile app, enable notifications to receive instant updates on your refund status. The app also allows you to easily track and manage your claims.
Contact Customer Support: If you're unable to find the information you require, reach out through the customer support portal on the website. Provide your order number to receive specific updates about your refund.
FAQ
If you forgot to cancel your Select Home Warranty membership before the renewal date, you may not be eligible for a refund for the charged period. It’s advisable to review the terms of your contract or reach out to customer service for assistance regarding your specific situation.
Refund processing times can vary depending on your financial institution, but typically you can expect to see the funds return to your account within 5 to 10 business days after the refund is processed. It’s always a good idea to check with your bank for specific timelines regarding how they handle incoming refunds.
If you notice a charge but believe you do not have an active subscription, first check your account status by logging into your Select Home Warranty account. If you still have questions, contact customer service for assistance in clarifying the charge and exploring your options.
If you are unable to receive a refund directly from Select Home Warranty, consider reaching out to their customer service team for further assistance. You may also want to escalate your inquiry within their support system to speak with a supervisor. Additionally, reviewing your account details and any applicable terms may provide further insights on your options.
If Select Home Warranty declines to issue a refund, consider carefully reviewing their refund policy for any specific guidelines. You may also want to reach out to their customer support team again for clarification or to discuss your situation further. Additionally, double-checking your account details and any relevant documentation can help ensure that all information is accurate and up-to-date.
Chargeback and the Chargeback trademarks used herein are trademarks or registered trademarks of Chargeback and its affiliates. The use of any other trade name, copyright, or trademark is for identification and reference purposes only and does not imply any association with the copyright or trademark holder of their product or brand. Other product and company names mentioned herein are the property of their respective owners.
¹ Total savings is calculated based on internal annualized estimates of savings for customers. ² Average requests times may vary depending on volume of requests
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