Navigating billing details often takes a backseat until an unexpected charge arises, leaving many feeling uncertain about their options. This guide is designed to clarify how refunds work at Shafer Law Firm, ensuring that you understand who is eligible and the straightforward steps needed to request your money back swiftly. Our goal is to support you through this process and empower you with the information necessary to resolve any billing concerns you may encounter.
What You Should Prepare Before Applying For Refund
Case Number: Gather your unique case number provided by Shafer Law Firm for easy identification.
Original Payment Method: Ensure you have details of the payment method used (credit card, bank transfer, etc.) for processing your refund.
Proof of Payment: Attach any receipts or statements showing the transaction details related to your service.
Communication Records: Compile any emails or correspondence with your attorney or the firm related to your case.
Refund Request Form: Check if there’s a specific form or template required by Shafer Law Firm and complete it accurately.
Reason for Refund: Clearly articulate the reason for your refund request, following any guidelines provided by the firm.
Documentation of Services: Provide any documentation that details the services rendered and your concerns regarding them.
Client Portal Access: Ensure you have access to the client portal if the firm uses one, as this may be required for submission.
How Long Does it Take to Get a Refund?
Payment method
How long it takes*
Credit/Debit Card
3-5 working days
Check
5-7 working days
ACH Transfer
3-5 working days
Wire Transfer
1-3 working days
*Working days are Monday to Friday, and don't include public holidays.
What are my Rights? Am I eligible for a Refund from Shafer Law Firm
At Shafer Law Firm, clients have specific rights regarding the services provided and the potential for refunds. Understanding these rights is essential for navigating your billing and service experience. The firm offers legal services primarily focused on addressing individual legal needs and ensuring clients receive the support necessary for their cases. While refunds are not the standard in legal services, certain situations may warrant a review of your account for possible eligibility for a refund.
Service Discontinuation: In the event that legal representation is terminated before services are rendered, clients may inquire about refund eligibility for any prepaid fees that were not utilized.
Service Quality Concerns: Should clients feel that the services provided did not meet the expected standards as outlined in the service agreement, they may be eligible to discuss the situation and explore potential refunds for those specific services.
Billing Adjustments: If there are discrepancies in the billed services or confusion regarding charges, clients can seek clarification, which may lead to adjustments or eligibility for a refund based on the review of those specific circumstances.
Client Overpayment: In cases where a client has paid more than what was contractually agreed upon, there may be an opportunity to discuss a possible refund of the excess amount paid.
Each situation requires careful consideration and documentation, and clients are encouraged to reach out to Shafer Law Firm directly for personalized assistance regarding their accounts and potential refund eligibility.
Step-by-Step Process to Request Your Shafer Law Firm Refund Like a Pro
If you purchased through ShaferLaw.com:
Visit the Shafer Law Firm website.
Scroll down to the footer of the page.
Click on Contact Us.
Fill out the contact form with the following:
Your name
Your email
Subject: "Membership Refund Request"
Message: State that the product or service was unused or renewed without notice.
Submit the form and await a follow-up email.
If you purchased through Apple:
Open the Settings app on your iPhone.
Tap your Apple ID at the top of the screen.
Select Subscriptions.
Locate your Shafer Law Firm subscription in the list.
Tap on it and select Cancel Subscription.
Then tap Report a Problem to proceed with the refund request.
Choose Request a Refund and explain that the subscription was not used or that it renewed without consent.
Submit the request and monitor your email for updates.
If you purchased through Google Play:
Open the Google Play Store.
Tap the menu icon (three horizontal lines) in the top-left corner.
Select Subscriptions.
Find your Shafer Law Firm subscription and tap on it.
Tap Cancel Subscription to initiate the cancellation process.
After that, tap on Report an Issue or Request a Refund.
In your message, mention that the subscription was not utilized or renewed unexpectedly.
Submit the request and check your email for any follow-up.
If you purchased through Roku:
Press the Home button on your Roku remote.
Scroll to and select Streaming Channels.
Choose My Channels and highlight the Shafer Law Firm channel.
Press the * key on your remote for options.
Select Remove Channel to start cancellation.
After removal, visit the Roku support website.
Find the Refunds section and select Request a Refund.
Indicate in your message that the channel was unused or cancelled unexpectedly.
Follow the prompts to complete and submit your refund request.
Disclaimer
Chargeback is an independent consumer resource that provides educational information to help users understand how to cancel, manage, or request refunds for various subscriptions. We are not affiliated with, endorsed by, or sponsored by any of the companies mentioned on this site. All trademarks, logos, and brand names are the property of their respective owners.
The information we provide is based on publicly available sources and user reports and may contain inaccuracies or become outdated over time. Our guides are intended for general informational purposes only and should not be relied upon as official company instructions or legal advice.
Consumers are solely responsible for reviewing their own contracts, terms of service, and refund or cancellation obligations before taking any action. Nothing on this site should be interpreted as legal, financial, or contractual guidance.
Chargeback does not encourage or condone disputing valid charges, misrepresenting transactions, or taking any action that could violate a company's terms, service agreement, or applicable laws. We promote fair, transparent, and lawful communication between consumers and businesses.
Get help with your refund
"This app saved me $127 in minutes"
Draft email to Shafer Law Firm for Refund
Script
Copy
Subject: Refund Request – Shafer Law Firm Account [Your Email]
Dear Shafer Law Firm,
I hope this message finds you well.
I am writing to formally request a refund due to [describe reason].
I kindly request a refund in the amount of [Amount]. If applicable, I have attached relevant documentation for your review.
Could you please confirm the receipt of this request and provide an update within the next 3-5 business days?
Thank you for your attention to this matter.
Sincerely, [Your Name] [Your Phone Number]
Common refund statuses
Status
Meaning
What It Means for You
Pending
Your refund request has been received and is awaiting approval.
You will be notified once your request is reviewed and a decision has been made.
Processing
Your refund is currently being processed by our team.
This stage typically takes 3-5 business days before it can be finalized.
Refunded
Your refund has been successfully issued and processed.
You should see the funds returned to your account within 5-10 business days.
Partially Refunded
A portion of your refund has been processed while the rest is still under review.
Check your account for the first refund; the remaining amount will follow once finalized.
Completed
Your refund process is complete, and all funds have been returned.
You can now confirm receipt of your total refund.
Cancelled
Your refund request has been cancelled, either by you or by the firm.
If you have questions, please contact our support team for assistance.
Real User Scenarios: When and How Refunds Were Successfully Claimed
At Shafer Law Firm, we understand that our clients may encounter various situations requiring a refund. Here are some realistic scenarios where clients have successfully claimed refunds:
Change in Legal Representation: A client initially signed up for a legal consultation but later decided to pursue representation with a different law firm. After promptly notifying Shafer Law Firm of their decision, the client received a refund for the unused portion of their pre-paid consultation fee.
Service Adjustments: A client requested a change in their legal service package mid-subscription due to a change in their legal needs. Shafer Law Firm quickly assisted the client in adjusting their plan and processed a refund for the difference in service fees, ensuring the client felt satisfied with their decision.
Missed Court Dates: A client experienced personal emergencies that prevented them from attending a scheduled court date. After reaching out to Shafer Law Firm, they explained their circumstances and were able to obtain a refund for the fees associated with the missed representation, appreciating the firm's understanding.
Billing Clarifications: A client noticed a discrepancy in their bill regarding a service that was not rendered. Upon contacting Shafer Law Firm for clarification, the billing department reviewed the account and promptly issued a refund for the unprovided service, enhancing the client's trust in their billing practices.
The Easiest Way to Get a Shafer Law Firm Refund
If you're frustrated trying to get a refund from Shafer Law Firm—or if you didn't even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or card account, and we'll take care of the rest.
How to Track Your Refund Status Efficiently
Tracking your refund status with Shafer Law Firm is designed to be straightforward and efficient. By utilizing the tools provided by our firm, you can stay informed about the progress of your refund at any time. Here are some effective tips to help you track your refund:
Email Updates: Keep an eye on your inbox for email notifications regarding your refund status. Shafer Law Firm sends timely updates whenever there is a change or progress in your refund process. Make sure our emails are not landing in your spam folder.
Account Dashboard: Log in to your account on shaferlaw.com to access your personalized dashboard. Navigate to the Billing Section, where you can find a summary of your refund requests along with current statuses.
Order History: Under the Order History tab in your account, you will find detailed information about past transactions and refunds, including dates and any notes from our customer service team about your refund progress.
Mobile App Notifications: If you are using our mobile app, turn on notifications to receive instant updates related to your refund status. This feature ensures that you are always informed, no matter where you are.
Customer Support: If ever in doubt, reach out to our customer support team through the Contact Us section on our website. They can provide real-time assistance and specific details regarding your refund progress.
FAQ
If you forget to cancel your services with Shafer Law Firm on time, refunds are generally not available as per the firm’s policy. However, it’s always best to reach out directly to their customer service team to discuss your situation, as they may be able to provide guidance or assistance.
Refund processing times can vary based on your banking institution, but typically you can expect to see the refund reflected in your account within 5 to 10 business days. Some banks may take longer, so check with your financial institution for specific processing times.
If you notice a charge but do not have an active subscription, please contact our customer support team for assistance. Provide them with the details of the charge including the date and amount, and they will help you verify your account status and resolve the issue.
If you are unable to receive a refund directly from Shafer Law Firm, you may consider reaching out to their customer service team again for further assistance. Additionally, you might explore escalating your inquiry within their support system to ensure your concerns are addressed. Reviewing your account details for any missed information or communication could also be beneficial.
If Shafer Law Firm refuses to issue a refund, start by reviewing the firm's refund policy to understand the terms and conditions that apply. You may also consider reaching out to customer support again to discuss your situation and see if there are any alternative resolutions available. Additionally, ensure that your account details are accurate and up to date, as this might impact the processing of any potential refunds.
Chargeback and the Chargeback trademarks used herein are trademarks or registered trademarks of Chargeback and its affiliates. The use of any other trade name, copyright, or trademark is for identification and reference purposes only and does not imply any association with the copyright or trademark holder of their product or brand. Other product and company names mentioned herein are the property of their respective owners.
¹ Total savings is calculated based on internal annualized estimates of savings for customers. ² Average requests times may vary depending on volume of requests
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