How to Get a Shanti Yoga Refund

• Account Information: Your Shanti Yoga account email and any relevant usernames associated with your account.
• Transaction ID: The unique transaction ID from your purchase, which can typically be found in your order confirmation email.
• Date of Purchase: The specific date when you made the transaction to aid in the processing of your refund request.
• Service Details: Specify whether the refund is for a class pass, membership subscription, or another service, including the exact type and number of classes purchased.
• Cancellation Policy Familiarity: Review Shanti Yoga's cancellation and refund policies to ensure your request aligns with the guidelines.
• Reason for Refund: A clear explanation detailing the reason for your refund request, such as class cancellation or personal circumstances.
• Original Payment Method: Information about how you paid for the service, including credit card details or payment processor used.
• Class Attendance Proof: If applicable, any documentation that proves non-attendance, such as confirmation emails or class schedules.

At Shanti Yoga, we are committed to providing a positive experience for all of our users. As a service focused on yoga classes and related wellness activities, understanding your rights in terms of refunds is essential for managing your account effectively. Users may have specific situations where they could be considered for a refund based on our established policies.

The following scenarios may qualify for a refund at Shanti Yoga:

• Class Cancellations: If a class is canceled by Shanti Yoga, users may be eligible for a refund for that specific class.
• Inability to Attend: If a user is unable to attend a prepaid class due to unforeseen circumstances, such as a medical emergency, they may be considered for a refund or credit at the discretion of the studio.
• Membership Changes: For those who have purchased a membership package, if you choose to upgrade or change your membership level before the renewal date, you may be eligible for a refund based on the remaining value of your current package.
• Gift Certificate Refunds: If a gift certificate is not used within the specified period and the recipient would like a refund, this situation may allow for an eligibility review.
• Request for Refund within Policy Period: Users who submit a refund request within a set timeframe defined in our policy may have their requests considered for approval.

It’s important to refer to our detailed policies for additional information regarding eligibility and any specific conditions. Shanti Yoga is committed to ensuring clarity and support for all users navigating their refund options.

At Shanti Yoga, customers sometimes find themselves needing to address their account circumstances, and the dedicated staff makes it easy to navigate these situations. Here are some realistic scenarios where users successfully claimed refunds:

• Class Package Expiration: A client bought a package of ten classes but found that due to unexpected work commitments, they couldn't use them all within the six-month expiration period. After reaching out to customer support, they were able to receive a refund for the remaining unused classes when it was clear they wouldn't be able to reschedule them.
• Workshop Cancellation: A yoga enthusiast signed up for a special workshop but had to cancel due to a family emergency. Upon informing Shanti Yoga about the situation, they were able to obtain a full refund for the workshop fee since it was canceled in advance, allowing for an appropriate approach to the situation.
• Time Zone Confusion: An international customer mistakenly purchased an online class scheduled at an inconvenient time due to time zone differences. After communicating with Shanti Yoga’s help desk about the issue, they were promptly offered a refund due to the client’s inability to attend the session, ensuring a satisfactory outcome.
• Accessory Returns: A customer ordered a yoga mat and realized it didn’t meet their expectations in terms of grip and cushioning. After following the return policy and requesting a refund through the website, they swiftly received their money back for the returned product, demonstrating Shanti Yoga's commitment to customer satisfaction.

At Shanti Yoga, staying informed about your refund status is crucial for maintaining peace of mind. Here are efficient ways to track your refund status:

• Email Updates: Keep an eye on your email for updates from Shanti Yoga. Refunds are typically communicated via email, where you will receive confirmation and updates on the status of your request.
• Account Dashboard: Log in to your Shanti Yoga account and navigate to the Order History section. Here, you can view the status of your refund alongside detailed transaction history.
• Billing Section: In your account settings, there is a Billing tab that provides insights into any ongoing refunds, including expected timelines and any additional information regarding the processing of your refund.
• In-app Notifications: If you use Shanti Yoga's mobile app, check for in-app notifications. These notifications can provide real-time updates on your refund status.
• Customer Support: If you have further questions or need clarification, reach out to Shanti Yoga’s customer support. They can provide personalized information about your refund status.