Many users only consider billing when an unexpected charge appears, often related to automatic renewals. This guide is designed to demystify the refund process at Sharper Edge Property, detailing who is eligible for refunds and providing clear steps to request your money back quickly and easily. With this information, you can navigate the refund procedure confidently and ensure you receive the support you need.
What You Should Prepare Before Applying For Refund
Order Confirmation Email: Ensure you have the email confirmation of your transaction, as it contains essential details about your purchase.
Transaction ID: Locate the unique transaction ID associated with your purchase to expedite the refund process.
Service Details: Gather information about the specific property management service or product you purchased, including the date of service.
Account Information: Be ready with your registered account details, including the email address and any username related to your Sharper Edge Property account.
Reason for Refund: Clearly articulate the reason for your refund request, as Sharper Edge Property may need to understand your situation to process your claim.
Documentation or Evidence: If applicable, compile any documentation that supports your request, such as screenshots of service issues or correspondence with customer support.
Communication History: Include any prior communication with Sharper Edge Property regarding your issue, as this can facilitate a quicker resolution.
How Long Does it Take to Get a Refund?
Payment method
How long it takes*
Credit/Debit Card
5-7 working days
PayPal
3-5 working days
Bank Transfer
3-10 working days
Check
10-15 working days
*Working days are Monday to Friday, and don't include public holidays.
What are my Rights? Am I eligible for a Refund from Sharper Edge Property
At Sharper Edge Property, users have specific rights regarding their services and potential refunds. It is essential to understand the circumstances under which refunds might be applicable, particularly given the nature of our property management and real estate services. While each situation is unique, several scenarios may be relevant when considering eligibility for refunds.
Property Management Services: If a property management service engagement is terminated early due to unforeseen circumstances, users may qualify for a prorated refund for the unused portion of their service, depending on the specific terms of the service agreement.
Rental Fees: If a tenant experiences a significant issue that makes the property uninhabitable (e.g., major plumbing or electrical failures), potential refunds for rental fees might be evaluated based on the severity of the issue and the time frame of the disruption.
Security Deposits: Users may be eligible for returns of their security deposit if the property is returned in accordance with the lease agreement terms, ensuring no damage beyond normal wear and tear has occurred.
Service Cancellation: Should a user decide to cancel a scheduled service or inspection with proper notice and in accordance with the cancellation policy, a refund for the prepaid service may be available.
Property Listings: In contexts where listings were published incorrectly or omitted essential information that affects user decisions, users engaged in these listings might be eligible for some adjustments or credits based on the specific terms of the listing agreement.
Overall, users are encouraged to review their agreements and consult with Sharper Edge Property for specific processes regarding refunds and to clarify their individual situations. Understanding these policies can help ensure a smooth experience.
Step-by-Step Process to Request Your Sharper Edge Property Refund Like a Pro
If you purchased through Sharper Edge Property.com:
Visit the Sharper Edge Property website and log into your account.
Navigate to the Account Settings section.
Select Memberships or Subscriptions from the menu.
Identify the subscription you wish to refund and click on Manage Subscription.
Look for the option to Request a Refund.
Fill out the refund request form, mentioning that the subscription renewed without notice.
Include a note indicating that the account was not utilized during the billing cycle.
Submit the form and keep a record of your request confirmation.
If you purchased through Apple:
On your iPhone or iPad, open the Settings app.
Tap your Apple ID at the top of the screen.
Select Subscriptions.
Find your subscription to Simplified Housing and tap on it.
Scroll down and tap on Report a Problem.
Choose the reason for your refund request, ideally stating that the subscription renewed unexpectedly.
Mention that the account has been unused in the past cycle.
Submit your request and check for confirmation in your email.
If you purchased through Google Play:
Open the Google Play Store app on your device.
Tap the Menu icon (three horizontal lines) in the top left corner.
Go to Account and then tap on Purchase History.
Find your subscription for Simplified Housing.
Tap on it and then select Refund or Report a Problem.
Choose the option for a refund and specify that the subscription renewed without prior notice.
State that the account was not actively used.
Finish submitting the refund request and check your email for confirmation.
If you purchased through Roku:
On your Roku device, navigate to the Home screen.
Go to Streaming Channels and select My Channels.
Find the channel for Simplified Housing and press the * button on your remote.
Select Manage Subscription.
Choose the option to Request a Refund.
In your request, mention that the subscription renewed without notification.
Mention that the account was not put to use.
Complete the request and verify notification in your email inbox for any updates.
Disclaimer
Chargeback is an independent consumer resource that provides educational information to help users understand how to cancel, manage, or request refunds for various subscriptions. We are not affiliated with, endorsed by, or sponsored by any of the companies mentioned on this site. All trademarks, logos, and brand names are the property of their respective owners.
The information we provide is based on publicly available sources and user reports and may contain inaccuracies or become outdated over time. Our guides are intended for general informational purposes only and should not be relied upon as official company instructions or legal advice.
Consumers are solely responsible for reviewing their own contracts, terms of service, and refund or cancellation obligations before taking any action. Nothing on this site should be interpreted as legal, financial, or contractual guidance.
Chargeback does not encourage or condone disputing valid charges, misrepresenting transactions, or taking any action that could violate a company's terms, service agreement, or applicable laws. We promote fair, transparent, and lawful communication between consumers and businesses.
I would like to request a refund for the amount of [Amount] due to [describe reason].
Attached are the necessary documents to support my request.
I would appreciate your confirmation of this request within 3-5 business days.
Thank you for your attention to this matter.
Sincerely, [Your Name] [Your Phone Number]
Common refund statuses
Status
Meaning
What It Means for You
Pending
The refund request has been submitted but is awaiting approval.
You will receive notification once the status changes. This usually takes up to 3 business days.
Processing
The refund is currently being processed by our financial team.
Expect the refund to be completed within 5 business days.
Refunded
The refund has been successfully issued to your original payment method.
You should see the funds reflected in your account within 3-7 business days, depending on your bank.
Partially Refunded
A portion of your refund request has been processed.
Check your account for the refunded amount and contact us if there are discrepancies.
Completed
The refund process is complete, and your funds are returned.
There are no further actions required on your part. Thank you for your patience!
Canceled
Your refund request was canceled, possibly at your request or due to inactivity.
If you believe this is an error, please reach out to our support team for assistance.
Real User Scenarios: When and How Refunds Were Successfully Claimed
At Sharper Edge Property, users occasionally find themselves in need of refunds due to various account management scenarios. Here are a few examples illustrating how customers successfully claimed refunds:
Cancellation of Subscription: A customer realized they no longer needed the property management services after their rental unit was sold. They contacted Sharper Edge Property to confirm the cancellation of their subscription and received a refund for the remaining months of service.
Service Interruption: A user experienced an unexpected service interruption during the peak rental season due to maintenance issues. After reaching out to customer support, they were issued a prorated refund for the downtime, allowing them to feel compensated for the inconvenience.
Billing Error Inquiry: A property owner noticed a discrepancy in their billing statement. After verifying the charges with Sharper Edge Property, the customer service team promptly issued a refund for an extra fee that had been applied in error, ensuring the user felt valued and informed throughout the process.
Plan Downgrade Decision: A user decided to downgrade their property management plan due to changes in their investment strategy. They contacted support to discuss their new needs and successfully received a refund for the difference in pricing after the plan adjustment was processed.
The Easiest Way to Get a Sharper Edge Property Refund
If you're frustrated trying to get a refund from Sharper Edge Property—or if you didn't even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or card account, and we'll take care of the rest.
How to Track Your Refund Status Efficiently
Tracking your refund status efficiently at Sharper Edge Property is essential to stay informed about your transaction updates. Here are specific tips to help you navigate the refund tracking process:
Email Notifications: Keep an eye on your email inbox for any notifications from Sharper Edge Property. Look for emails titled 'Refund Update' or 'Transaction Status' to receive the latest information regarding your refund.
Account Dashboard: Log into your account dashboard to check your refund status. Navigate to the 'Order History' section where you can view detailed information on your refunds, including status updates and expected processing times.
In-App Notifications: If you use our mobile app, make sure notifications are enabled. You may receive real-time updates about your refund status directly through the app to keep you informed on the go.
Billing Section: Visit the 'Billing' section of your account for comprehensive details. Here, you will find your refund requests, their current statuses, and any associated timelines.
Progress Information: Each refund request lists sequential updates such as 'Requested', 'Processing', and 'Completed'. This ensures that you are aware of where your refund stands at all times.
Customer Support: If you have any questions or concerns about your refund, don’t hesitate to contact our customer support. You can reach them directly via the 'Contact Us' page on the website or through the support feature in the app for quick assistance.
FAQ
If you forgot to cancel your service with Sharper Edge Property on time, unfortunately, refunds are not typically available in such cases. We recommend reviewing our cancellation policy to understand the terms and conditions that apply. If you have further questions or need assistance, feel free to reach out to our customer support team.
Refunds from Sharper Edge Property typically take 5 to 10 business days to process. The exact timing can depend on your bank's policies and the payment method used. For the most accurate updates, it’s recommended to check with your financial institution.
If you notice a charge but don't have an active subscription, please check any associated accounts or family members who may have purchased a subscription. To resolve the issue, you can reach out to our customer support team with details of the charge for assistance.
If you cannot receive a direct refund from Sharper Edge Property, consider reaching out to customer service again for further assistance. You may also explore escalating your inquiry within their support system for additional options. Reviewing your account details and any relevant policies may provide further clarity on the situation.
If Sharper Edge Property refuses to issue a refund, consider reviewing their refund policy for clarity on the specific terms that apply to your situation. You may also contact their support team again to seek additional assistance or clarification. Additionally, ensure that your account details are accurate and up to date, as this may impact the handling of your refund request.
Chargeback and the Chargeback trademarks used herein are trademarks or registered trademarks of Chargeback and its affiliates. The use of any other trade name, copyright, or trademark is for identification and reference purposes only and does not imply any association with the copyright or trademark holder of their product or brand. Other product and company names mentioned herein are the property of their respective owners.
¹ Total savings is calculated based on internal annualized estimates of savings for customers. ² Average requests times may vary depending on volume of requests
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