How to Get a Shiunko Face Oil Refund

• Order Confirmation Email: Keep the original confirmation email received after purchasing the Shiunko Face Oil, as it contains details specific to your transaction.
• Order Number: Make sure to have your unique order number handy, which is essential for tracking your purchase.
• Transaction ID: Have the transaction ID from your payment method accessible to help verify your purchase.
• Product Condition: Ensure that the Shiunko Face Oil is in its original, unopened condition, as returns often require this.
• Reason for Refund: Be prepared to explain why you are requesting a refund, whether due to a allergic reaction, dissatisfaction, or any other specific reason.
• Account Information: If you have a customer account with Stacked Skincare, know your login details to facilitate the refund process.
• Photos of the Product: Taking clear photos of the product, especially if it’s damaged or has issues, can support your refund request.
• Return Shipping Label: If applicable, check if you'll need to use a specific return shipping label provided by Shiunko Face Oil for returns.

*Working days are Monday to Friday, and don't include public holidays.

At Shiunko Face Oil, we value customer satisfaction and aim to provide quality skincare products. If you are considering a refund, various factors can determine your eligibility based on your specific situation. Customers are encouraged to review the following scenarios to understand whether they may qualify for a refund regarding their purchase of Shiunko Face Oil.

• Product Defects: If the product you received has noticeable defects or issues, such as damage during shipping or malfunctioning packaging, you might be eligible for a refund.
• Incorrect Orders: Should you receive a product that differs from what you ordered (for instance, a different variant of oil), this may warrant a refund request.
• Product Quality Concerns: If the product does not meet the described quality standards, you may reach out to discuss your experience and inquire about potential refund options.
• Timing of Orders: Refund eligibility might be influenced by the timing of your request. Generally, refund inquiries initiated shortly after purchase are more likely to be considered favorably.
• Subscription Considerations: For customers utilizing subscription services, inquiries regarding product satisfaction or adjustments to your subscription might also lead to discussions about refunds, particularly when it concerns received products.

For any specific circumstances, we recommend contacting customer service for personalized assistance regarding your inquiry. This will ensure that your situation is taken into account properly and that any applicable policies are clearly communicated.

Users often seek refunds from Shiunko Face Oil due to various account management inquiries or unique product situations. Here are some specific scenarios where customers successfully claimed refunds:

• Shipping Delay: A customer ordered Shiunko Face Oil for an upcoming event, but the delivery was delayed beyond the expected timeframe. Upon contacting customer service to inquire about the delay, they were offered a refund for the shipping cost, ensuring a smooth resolution.
• Product Allergy: After trying Shiunko Face Oil, a user experienced unexpected irritation due to a specific ingredient. The customer reached out to Shiunko's support team for guidance and was refunded for the product after confirming their allergic reaction, highlighting the company's commitment to customer satisfaction.
• Subscription Misunderstanding: A customer mistakenly thought their month-to-month subscription included a different product and ended up with face oil instead. Upon contacting customer support to clarify their subscription details, they received a refund for the unwanted item as a goodwill gesture while correcting their subscription preferences.
• Product Not as Described: A user purchased Shiunko Face Oil after reading about its hydrating properties, but felt it didn't meet their expectations based on the product description. They initiated a refund request and successfully returned the item, receiving prompt assistance from Shiunko's customer service team.

If you're eager to know the status of your refund for Shiunko Face Oil, tracking it efficiently is straightforward. Here’s how you can stay updated on your refund process:

• Email Notifications: Keep an eye on your inbox for emails from Shiunko. They will send you updates at key stages of the refund process, including confirmation of your refund request and when the refund has been processed.
• Account Dashboard: Log in to your account on the Stacked Skincare website. Navigate to the Order History section, where you can view the status of your refund request directly associated with your purchased items.
• Order Status Updates: Once you request a refund, you will see a status indicator within your order details. This will show if your refund is pending, processed, or complete, providing clear visibility along the way.
• Mobile App Notifications: If you're using the Stacked Skincare mobile app, ensure notifications are enabled. The app will provide real-time updates on your refund status, so you won't miss any important information.
• Billing Section: In your account settings, the Billing Section allows you to manage payment methods and monitor any refunds issued back to your original payment method, offering transparency on refund timelines.
• Customer Support: If you need immediate assistance or have specific questions about your refund, reach out to Shiunko's customer support through their website, where live chat options may be available for quick responses.