It's not uncommon to overlook billing details until an unexpected charge appears, often catching users off guard. This guide is designed to walk you through the Simple Prêt Loan refund process, detailing who is eligible for a refund and the straightforward steps to request your money back efficiently. We aim to make this experience as seamless as possible, providing you with the information and support you need to resolve any billing concerns.
What You Should Prepare Before Applying For Refund
Account Information: Your Simple Prêt Loan account number and registered email address.
Transaction ID: The unique transaction ID associated with the loan you wish to refund.
Loan Agreement: A copy of the loan agreement or contract received at the time of loan approval.
Refund Request Form: Completed refund request form, if applicable, as specified by Simple Prêt Loan.
Reason for Refund: A clear explanation for your refund request, citing specific issues or concerns.
Proof of Payment: Bank statements or payment receipts that clearly show the loan amount paid.
Contact Information: Current phone number and email for any follow-ups regarding your request.
How Long Does it Take to Get a Refund?
Payment method
How long it takes*
Credit Card
5-7 working days
Bank Transfer
3-5 working days
Debit Card
5-7 working days
PayPal
2-4 working days
*Working days are Monday to Friday, and don't include public holidays.
What are my Rights? Am I eligible for a Refund from Simple Prêt Loan
At Simple Prêt Loan, we understand that circumstances can change, and our users may have questions regarding their rights and eligibility for refunds related to their loan services. It is important for users to be informed about the scenarios in which they may qualify for a refund and how these relate to their individual account management.
Refund eligibility may apply to specific situations connected to how Simple Prêt Loan operates. Below are circumstances that might allow users to explore refund options:
Loan Overpayment: If a user has made a payment that exceeds the amount due, they may be eligible for a refund on the excess amount.
Early Loan Repayment: Users who repay their loan in full earlier than scheduled might be entitled to a reduction in interest and possible refund of certain fees.
Loan Cancellation: If a user cancels their loan application prior to the disbursement of funds, they may be eligible for a refund of any fees associated with the application process.
Change in Loan Terms: If there are changes to the loan terms that result in a deviation from the original agreement, users may want to inquire about their eligibility for a refund of any fees incurred during the adjustment process.
Users are encouraged to contact Simple Prêt Loan directly for personalized assistance and to clarify their specific situations regarding refund eligibility. This will ensure they have the most accurate and relevant information for their accounts.
Step-by-Step Process to Request Your Simple Prêt Loan Refund Like a Pro
Scroll down to the bottom and click on "Contact Us".
Select the option for "Customer Support".
Write a message stating that you would like to request a refund for your membership.
Mention that the service was not used or that you were not fully satisfied.
Emphasize any lack of notification about renewal or additional charges.
Submit your request and note any confirmation number provided.
Follow up if you do not receive a response within a week.
If you purchased through Apple:
Open the Settings app on your iPhone or iPad.
Tap your Apple ID at the top of the screen.
Select "Subscriptions".
Find and tap on your Simple Prêt Loan subscription.
Select "Cancel Subscription" (if cancellation is required to get a refund).
Tap on "Report a Problem" next to the subscription.
Select "Request a Refund" from the dropdown.
State that the subscription renewed without notice or has been unused.
Detail any issues you experienced with the service.
Submit the refund request.
Check your email for further instructions or confirmation from Apple.
If you purchased through Google Play:
Open the Google Play Store app.
Tap on your profile icon in the upper right corner.
Select "Payments & subscriptions".
Tap on "Subscriptions".
Find your Simple Prêt Loan subscription and tap on it.
Choose "Cancel Subscription" (if necessary for the refund process).
Return to "Payments & subscriptions" and select "Request a refund".
Explain that your subscription auto-renewed and you did not use the service.
Submit the request.
Check your email for a response regarding your refund status.
If you purchased through Roku:
Log in to your Roku account on the Roku website.
Go to the "Manage account" section.
Locate the subscription for Simple Prêt Loan.
Select "Unsubscribe" to cancel the service.
Use the "Contact Support" option to request a refund.
Mention that you were charged unexpectedly for a service you did not intend to continue.
Highlight any dissatisfaction with the service itself.
Send the refund request.
Keep an eye on your inbox for further communication from Roku.
Disclaimer
Chargeback is an independent consumer resource that provides educational information to help users understand how to cancel, manage, or request refunds for various subscriptions. We are not affiliated with, endorsed by, or sponsored by any of the companies mentioned on this site. All trademarks, logos, and brand names are the property of their respective owners.
The information we provide is based on publicly available sources and user reports and may contain inaccuracies or become outdated over time. Our guides are intended for general informational purposes only and should not be relied upon as official company instructions or legal advice.
Consumers are solely responsible for reviewing their own contracts, terms of service, and refund or cancellation obligations before taking any action. Nothing on this site should be interpreted as legal, financial, or contractual guidance.
Chargeback does not encourage or condone disputing valid charges, misrepresenting transactions, or taking any action that could violate a company's terms, service agreement, or applicable laws. We promote fair, transparent, and lawful communication between consumers and businesses.
I would like to request a refund of [Amount]. I have attached relevant documentation for your review, if applicable.
Could you please confirm the status of this request within 3-5 business days?
Thank you for your attention to this matter.
Sincerely, [Your Name] [Your Phone Number]
Common refund statuses
Status
Meaning
What It Means for You
Pending
Your refund request has been submitted and is awaiting approval.
Your request is under review, and processing may take 1-3 business days.
Processing
Your refund is currently being processed by Simple Prêt Loan.
Funds should appear in your account within 5-7 business days.
Refunded
The refund has been completed successfully.
You will see the refund amount credited back to your account.
Partially Refunded
A portion of your refund has been processed.
Check your account, as part of the funds have been credited back.
Canceled
Your refund request has been canceled.
You will need to initiate a new refund request if needed.
Completed
All aspects of your refund request have been completed.
You can consider your refund process finished, and no further action is required.
Real User Scenarios: When and How Refunds Were Successfully Claimed
At Simple Prêt Loan, customers occasionally find themselves needing clarity on their financial management or making adjustments after their loan requests. Here are some real user scenarios where refunds were successfully claimed:
Unforeseen Job Loss: A customer who had just obtained a loan found themselves unexpectedly laid off. After discussing their situation with Simple Prêt Loan’s support team, they received a refund for their early payment penalty, as they were now unable to continue with regular payments.
Loan Overestimation: After reviewing their finances, a borrower realized that they did not need the full amount they had initially requested. Upon further consultation with Simple Prêt Loan, they successfully reduced their loan amount, resulting in a refund of the extra fees associated with the excessive borrowing.
Payment Miscommunication: A user mistakenly thought they had initiated a payment after their loan disbursement but didn’t have the funds available. After reaching out for clarification, Simple Prêt Loan was able to confirm no payment had been processed, allowing the user to avoid a late fee and receive a refund for any preemptively scheduled fees for that period.
Account Adjustment Request: A customer discovered they were on a payment plan that didn’t align with their financial situation. After reviewing their needs with Simple Prêt Loan, they were approved for a new plan, which included a refund for any fees associated with the original plan due to the change in circumstances.
The Easiest Way to Get a Simple Prêt Loan Refund
If you're frustrated trying to get a refund from Simple Prêt Loan—or if you didn't even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or card account, and we'll take care of the rest.
How to Track Your Refund Status Efficiently
Tracking your refund status with Simple Prêt Loan is crucial to stay informed about your transaction. We offer several effective methods to help you efficiently monitor your refund progress.
Check Your Email Notifications: Simple Prêt Loan provides timely updates on refund statuses via email. Look for messages containing your refund request details and follow-up notifications that outline the current status of your refund.
Utilize the Mobile App: Download the Simple Prêt Loan mobile app to check your refund status conveniently. The app offers a dedicated section within your account for tracking all transactions, including refunds.
Visit Your Account Dashboard: Log in to your Simple Prêt Loan account and navigate to the Order History tab. This section will display all transactions, including pending and completed refunds, so you can track their progress.
Billing Section Insights: Within the Billing section of your account, you can find detailed information regarding your refund. Here, you'll see transaction dates and amounts, helping you understand where your refund stands.
Refund Progress Indicators: Simple Prêt Loan often includes progress indicators in their communications and within the app. Keep an eye out for status updates that indicate whether your refund is processing, completed, or if further action is needed.
FAQ
If you forgot to cancel on time, unfortunately, refunds for the loan fees may not be available, as our policy requires cancellations to be made within a specific timeframe. However, we encourage you to reach out to our customer support team for assistance, as they may be able to offer guidance based on your individual circumstances.
Refunds from Simple Prêt Loan typically take 3 to 5 business days to process once initiated. The exact time for the funds to reflect in your account may vary depending on your bank's processing times.
If you see a charge but do not have an active subscription, please first check your email for any communication regarding the transaction. If you still believe the charge is incorrect, contact our customer support team at support@simple-mail.ca, and we will be happy to assist you in resolving the issue.
If you are unable to obtain a refund directly from Simple Prêt Loan, you can consider reaching out to their customer service again for further assistance. Additionally, you may want to escalate your inquiry within their support system or review your account details for any relevant information that could aid in resolving your situation.
If Simple Prêt Loan refuses to issue a refund, it may be helpful to carefully review their refund policy to understand the eligibility criteria. You can also reach out to their customer support team again for clarification on your situation and ensure that all account details are accurate for a thorough assessment.
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¹ Total savings is calculated based on internal annualized estimates of savings for customers. ² Average requests times may vary depending on volume of requests
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