Navigating subscription services can sometimes lead to unexpected charges, leaving users caught off guard when a renewal occurs. This guide aims to clarify how refunds work for SinglesAroundMe - Local Dating for Singles, ensuring you understand who is eligible and the straightforward steps to request your money back quickly. Our goal is to empower you with the information needed to manage your subscription confidently and efficiently.
What You Should Prepare Before Applying For Refund
Account Email Address: Provide the email address linked to your SinglesAroundMe account for identification.
Transaction ID: Retrieve the transaction ID from your purchase or subscription confirmation email.
Purchase Date: Note the date you made the transaction, as it may be required for processing your refund.
Payment Method: Prepare information about the payment method used, such as credit card details or PayPal information.
Reason for Refund: Clearly state the reason for your refund request, whether it’s due to unwanted charges, lack of features, or other concerns.
Account Information: Make sure you have your SinglesAroundMe username and any relevant subscription details handy.
Cancellation Confirmation: If applicable, keep a copy of any cancellation confirmation emails that were sent after you canceled your subscription.
Customer Support Communication: Document any correspondence with customer support regarding your issue, including dates and representative names.
How Long Does it Take to Get a Refund?
Payment method
How long it takes*
Credit/Debit Card
5-10 business days
PayPal
3-5 business days
Apple Pay
3-5 business days
Google Pay
3-5 business days
*Working days are Monday to Friday, and don't include public holidays.
What are my Rights? Am I eligible for a Refund from SinglesAroundMe - Local dating for singles
Users of SinglesAroundMe - Local dating for singles have specific rights regarding refunds, primarily related to the subscription-based model of the service. Understanding when and why you might be eligible for a refund is essential for managing your account effectively. Below are the situations that may qualify for refunds under SinglesAroundMe's policies:
Subscription Cancellation: If you cancel your subscription within the trial period or designated cancellation window, you may be eligible for a refund of the recent charge.
Service Downtime: If the platform was unavailable for an extended period, impacting your ability to utilize the service, you might be eligible for a prorated refund.
Account Upgrade Issues: If you experience technical difficulties when upgrading your account, which prevents access to premium features, you may qualify for a refund for the upgrade charge.
Billing Cycle Errors: In the event of an incorrect billing cycle charge, such as being charged more frequently than expected, you could be eligible for a refund for the extra amount charged.
Profile Verification Fees: If you paid for profile verification that was not completed for any reason, you might be eligible for a refund of that specific charge.
It is important to review the specific terms and conditions associated with your subscription plan on SinglesAroundMe to fully understand your rights and any relevant policies that may affect refund eligibility.
Step-by-Step Process to Request Your SinglesAroundMe - Local dating for singles Refund Like a Pro
If you purchased through SinglesAroundMe.com:
Visit the SinglesAroundMe website and log into your account.
Go to the Account Settings section.
Select Billing or Subscription Management.
Look for the Request Refund option or a similar link.
Fill out the refund request form, being sure to mention that the subscription renewed without notice.
Emphasize that the account was unused if applicable.
Submit the request and wait for a confirmation email regarding the refund status.
If you purchased through Apple:
Open the Settings app on your iPhone or iPad.
Tap on your Apple ID at the top of the screen.
Select Subscriptions.
Find and tap on the SinglesAroundMe subscription.
Select Report a Problem or Cancel Subscription.
Choose Request a Refund and provide details while mentioning the renewal was unexpected.
Send your request and check your email for any follow-up communication.
If you purchased through Google Play:
Open the Google Play Store on your device.
Tap on the Menu (three horizontal lines) and select Account.
Scroll to the Order History and find your subscription.
Tap on the subscription and select Report a Problem.
Choose the Request a Refund option and mention any issues, like an unexpected renewal.
Submit your request and watch for an email confirmation.
If you purchased through Roku:
Go to the Roku website and log in to your account.
Select Manage Account.
Go to Subscriptions and find your SinglesAroundMe subscription.
Look for a Cancel or Refund option related to your subscription.
Provide the necessary details, mentioning that the subscription renewed without your awareness.
Submit the request and await a response via email.
Disclaimer
Chargeback is an independent consumer resource that provides educational information to help users understand how to cancel, manage, or request refunds for various subscriptions. We are not affiliated with, endorsed by, or sponsored by any of the companies mentioned on this site. All trademarks, logos, and brand names are the property of their respective owners.
The information we provide is based on publicly available sources and user reports and may contain inaccuracies or become outdated over time. Our guides are intended for general informational purposes only and should not be relied upon as official company instructions or legal advice.
Consumers are solely responsible for reviewing their own contracts, terms of service, and refund or cancellation obligations before taking any action. Nothing on this site should be interpreted as legal, financial, or contractual guidance.
Chargeback does not encourage or condone disputing valid charges, misrepresenting transactions, or taking any action that could violate a company's terms, service agreement, or applicable laws. We promote fair, transparent, and lawful communication between consumers and businesses.
Get help with your refund
"This app saved me $127 in minutes"
Draft email to SinglesAroundMe - Local dating for singles for Refund
Script
Copy
Subject: Refund Request – SinglesAroundMe - Local dating for singles Account [Your Email]
Dear SinglesAroundMe Support Team,
I am writing to request a refund for a billing situation that occurred on [Billing Date]. This situation is as follows: [describe reason].
I would like to request a refund in the amount of [Amount]. I have attached relevant documentation for your review.
Could you please confirm the status of my request within 3-5 business days? I appreciate your assistance in this matter.
Thank you for your attention to this request.
Sincerely, [Your Name] [Your Phone Number]
Common refund statuses
Status
Meaning
What It Means for You
Pending
Your refund request has been received and is awaiting approval.
This means we are reviewing your request and you will be notified once a decision is made, usually within 3-5 business days.
Processing
Your refund is currently being processed by our team.
This indicates that your request has been approved and we are working on issuing your refund, which typically takes 5-7 business days.
Refunded
The refund has been successfully completed and the amount credited back to your account.
You should see the refunded amount in your account typically within 3-5 business days depending on your bank.
Partially Refunded
A portion of your refund has been processed, but not the full amount.
You’ll receive a partial amount back in your account. Check your email for a detailed breakdown.
Canceled
Your refund request has been canceled and no further action will be taken.
This may indicate that your request did not meet our refund policy requirements. Please contact support for details.
Completed
Your refund process has been completed successfully.
This status confirms that all transaction steps have been finalized and the funds are with your bank.
Real User Scenarios: When and How Refunds Were Successfully Claimed
At SinglesAroundMe, users might occasionally find themselves in situations where they seek refunds due to account management or subscription inquiries. Here are a few examples of realistic user scenarios where refunds were successfully claimed:
Accidental Subscription Renewal: A user subscribed to a premium membership for six months. Upon realizing they only intended to try out the service for a month, they contacted customer support after the automatic renewal was processed. After explaining the situation, they were issued a refund for the unused months without any issues.
Plan Change Confusion: A user intended to downgrade their account from a premium plan to a basic one after deciding they no longer needed all the features. They mistakenly continued to be billed for the premium plan. After reaching out to customer support with a query about their plan status, the team promptly clarified the situation and processed a refund for the excess charges.
Service Downtime: A user encountered a temporary service interruption while using the app for a dating event, which hindered their experience. After reporting the issue and expressing their concern to customer support, they received a courteous acknowledgment of the inconvenience and a partial refund for the months when service was affected.
Account Deactivation: After deciding to take a break from dating, a user deactivated their account but later received a notification about an upcoming billing. They quickly reached out to customer support to clarify their account status. The team found they were still in the renewal cycle and processed a full refund for the upcoming charge, ensuring the user felt supported.
The Easiest Way to Get a SinglesAroundMe - Local dating for singles Refund
If you're frustrated trying to get a refund from SinglesAroundMe - Local dating for singles—or if you didn't even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or card account, and we'll take care of the rest.
How to Track Your Refund Status Efficiently
Tracking your refund status with SinglesAroundMe is straightforward and efficient. Here are some specific tips to ensure you stay updated on your refund requests:
Email Notifications: SinglesAroundMe communicates refund updates via email. Make sure to check the inbox of the email address associated with your account for any notifications regarding your refund status. Look for emails with the subject line containing 'Refund Update' or similar.
In-App Notifications: If you use the SinglesAroundMe mobile app, keep an eye on in-app notifications. Alerts about your refund status will appear within the app, ensuring you're aware even when not directly logging into your account.
Account Dashboard: Log into your SinglesAroundMe account and navigate to the Account Settings section. From there, you can access your Order History, where all recent transactions, including refunds, will be listed along with their current statuses.
Billing Section: For detailed financial insights, check the Billing section of your account. This area often provides specific information about pending refunds, including dates initiated and expected processing times.
Refund Progress Details: When you view your refund status in the dashboard, SinglesAroundMe provides clarity on where your refund is in the process. Typical statuses include 'Processing', 'Completed', or 'Failed', making it easy to understand your current situation.
Customer Support: If you need further assistance, reach out to SinglesAroundMe customer support directly. They can provide personalized updates on your refund status if you provide them with your order details.
FAQ
Unfortunately, if you forgot to cancel your subscription before the renewal date, refunds for the billing period are typically not available. We recommend reviewing the cancellation policy outlined in your account settings for more details on managing your subscription and renewal dates.
Refunds typically take 5 to 10 business days to process, depending on your bank or payment provider. Once the refund is initiated, you will receive a confirmation email detailing the next steps. Please keep in mind that processing times can vary slightly based on individual circumstances.
If you notice a charge but do not have an active subscription, please check your account settings and transaction history to verify your subscriptions. If you still have questions or need assistance, we recommend contacting our customer support team for further clarification and help in resolving the issue.
If you're unable to obtain a refund directly, consider reaching out to SinglesAroundMe's customer service again for further assistance. You may also explore escalating your request within their support system to ensure that your concerns are addressed effectively. Additionally, reviewing your account details and recent transactions may provide more context for your situation.
If SinglesAroundMe refuses to issue a refund, you can start by reviewing their refund policy to better understand the conditions that apply. Additionally, consider reaching out to their support team again for further clarification or assistance. It's also helpful to check your account details and usage to ensure everything aligns with the terms provided.
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¹ Total savings is calculated based on internal annualized estimates of savings for customers. ² Average requests times may vary depending on volume of requests
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