Many users rarely consider billing details until an unexpected charge appears—often due to an automatic subscription renewal. This guide is designed to clarify how Skimble PRO+ refunds work, identifying who is eligible and outlining the simple steps to request your money back swiftly. Our goal is to empower you with the information you need to navigate the refund process with ease, ensuring a smooth experience.
What You Should Prepare Before Applying For Refund
Email address linked to your Skimble PRO+ account - Ensure you have access to the email used for the subscription.
Transaction ID - Locate the specific transaction ID for the purchase you are requesting a refund for.
Purchase receipt - Have a copy of the receipt or confirmation email from your purchase, showing the transaction details.
Account details - Be ready to provide your Skimble PRO+ account username or profile information.
Reason for refund - Clearly articulate why you are requesting a refund, adhering to the refund policy if applicable.
Date of purchase - Keep track of the exact date when you purchased the Skimble PRO+ subscription.
Device information - Note the device and operating system you used to access Skimble PRO+ when the issue occurred.
Terms of Service acknowledgment - Familiarize yourself with Skimble’s refund policy and be prepared to reference it if necessary.
How Long Does it Take to Get a Refund?
Payment method
How long it takes*
Credit/Debit Card
3-5 working days
PayPal
1-3 working days
Apple Pay
3-5 working days
Google Pay
3-5 working days
*Working days are Monday to Friday, and don't include public holidays.
What are my Rights? Am I eligible for a Refund from Skimble PRO+
At Skimble PRO+, users have specific rights regarding refunds based on the nature of the subscription services provided. Skimble PRO+ offers personalized training plans, access to exclusive workouts, and premium community features, which are typically delivered on a subscription basis. Understanding these rights is essential for managing your account and ensuring satisfaction with our services.
The following situations may qualify users for a refund from Skimble PRO+:
Trial Period Rescission: If you subscribe during a promotional trial period and decide to cancel before the trial ends, you may qualify for a refund for the paid subscription fee.
Service Disruption: In the event of significant and prolonged service interruptions, a refund may be applicable for the period in which services were unavailable.
Non-Usage Refunds: For users who have not engaged with the content or utilized the paid features during a specific billing cycle, a refund consideration may be possible.
Plan Downgrade: If you downgrade from a premium plan to a lower tier, the unused portion of your previous subscription might be eligible for a pro-rated refund, depending on timing and billing cycle status.
For any questions regarding your eligibility for a refund or specific account management issues, please refer to our customer support resources or your account settings for further assistance.
Step-by-Step Process to Request Your Skimble PRO+ Refund Like a Pro
If you purchased through Skimble PRO+.com:
Visit the Skimble Support page on customcgi.com.
Scroll down to the Contact Us section.
Select Email Us.
In your email, specify a BCC: Refund Request subject line.
In the body of the email, clearly state that you are requesting a refund for your PRO+ subscription. Mention that the subscription renewed automatically without prior notice.
Include your account details, such as your registered email address and subscription start date.
Clearly state that you have not used the account recently, emphasizing that this renewal was not intended.
Send the email and keep an eye on your inbox for a response.
If you purchased through Apple:
Open the Settings app on your device.
Tap on your Apple ID at the top.
Select Subscriptions.
Find and tap on your Skimble PRO+ subscription.
Scroll down and select Report a Problem.
Select the reason for your refund request as
Disclaimer
Chargeback is an independent consumer resource that provides educational information to help users understand how to cancel, manage, or request refunds for various subscriptions. We are not affiliated with, endorsed by, or sponsored by any of the companies mentioned on this site. All trademarks, logos, and brand names are the property of their respective owners.
The information we provide is based on publicly available sources and user reports and may contain inaccuracies or become outdated over time. Our guides are intended for general informational purposes only and should not be relied upon as official company instructions or legal advice.
Consumers are solely responsible for reviewing their own contracts, terms of service, and refund or cancellation obligations before taking any action. Nothing on this site should be interpreted as legal, financial, or contractual guidance.
Chargeback does not encourage or condone disputing valid charges, misrepresenting transactions, or taking any action that could violate a company's terms, service agreement, or applicable laws. We promote fair, transparent, and lawful communication between consumers and businesses.
I would like to request a refund in the amount of [Amount].
Attached are the relevant documents for your reference.
Please confirm the status of my request within 3-5 business days.
Thank you for your attention to this matter.
Sincerely,
[Your Name]
[Your Phone Number]
Common refund statuses
Status
Meaning
What It Means for You
Pending
Your refund request has been received but is not yet processed.
Refund is in the queue. Please wait while we process your request, typically within 3-5 business days.
Processing
Your refund is currently being reviewed and processed.
Your refund is underway. Allow up to 5 business days for the process to be completed.
Refunded
Your refund has been successfully processed and returned to your original payment method.
Funds should appear in your account within 3-7 business days, depending on your bank's processing time.
Partially Refunded
A portion of your original transaction has been refunded.
You will receive the partial amount back within 3-7 business days as per transaction details.
Completed
All transactions related to the refund have been finalized.
Your refund process is now complete. No further action is needed on your part.
Canceled
Your refund request has been canceled, either by you or due to policy restrictions.
If you believe this is a mistake, please contact support for assistance.
Real User Scenarios: When and How Refunds Were Successfully Claimed
At Skimble PRO+, users occasionally encounter unique situations where they need assistance with their subscriptions. Here are a few realistic scenarios showcasing how refunds have been successfully claimed by users:
A User Reactivates a Subscription by Mistake: After a brief break from their fitness routine, a user accidentally reactivates their Skimble PRO+ subscription while trying to explore new training programs. Realizing the mix-up, they contacted customer support to clarify their account status and were promptly granted a refund for the unintended charge.
Changes in Subscription Plans: A user decided to downgrade from a yearly subscription to a monthly plan after determining they preferred flexibility. Upon request, they were able to receive a refund for the unused days of their annual plan, allowing them to transition smoothly to the new plan.
A Service Interruption: During a scheduled maintenance period, a user couldn’t access the coaching features that are vital to their training regimen. After reaching out to Skimble PRO+ to report the issue, they were offered a refund for the time their account was inactive, recognizing the inconvenience caused.
Billing Confusion Regarding Family Plans: A user who was part of a family plan noticed an unexpected charge after a family member left the group. By reaching out for clarification, they learned about the refund policy in such cases and successfully received a refund for the extra charge incurred during the transition period.
The Easiest Way to Get a Skimble PRO+ Refund
If you're frustrated trying to get a refund from Skimble PRO+—or if you didn't even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or card account, and we'll take care of the rest.
How to Track Your Refund Status Efficiently
Tracking your refund status efficiently with Skimble PRO+ is straightforward and transparent. Here are some specific steps to ensure you stay updated on your refund process:
Check Your Email Updates: Skimble PRO+ sends email notifications regarding your refund status. Look for emails that include detailed updates, such as when the refund is initiated and when it is processed.
Use the Mobile App: If you have the Skimble PRO+ mobile app, navigate to the 'Account' section where you can view your refund status in real-time. Look for notifications related to your refunds directly within the app.
Visit Your Account Dashboard: Log into your Skimble PRO+ account and head to the 'Billing' section. Here, you can find a comprehensive overview of all transactions, including refunds and their current statuses.
Review Order History: In the 'Order History' section of your account, each transaction has detailed information. Click on specific orders to see if a refund is pending, processed, or completed.
Access Customer Support: If your refund status is unclear, use the 'Help' feature for quick access to customer support. Representatives can provide specific insights into your refund status.
FAQ
If you forgot to cancel your Skimble PRO+ subscription before the renewal date, refunds for unintentional charges are typically not provided, as per our refund policy. We recommend reviewing your subscription details and exploring options for future management of your account. If you have any specific concerns, please reach out to our support team for assistance.
Refund processing times can vary depending on your bank or payment provider, but typically, you can expect to see the funds returned to your account within 5 to 10 business days. Please keep in mind that processing times may be affected by weekends or holidays.
If you see a charge but do not have an active Skimble PRO+ subscription, please check your account for any previous subscriptions or trial periods that may have converted to a paid plan. If you still believe the charge is incorrect, contact our customer support team with your account details for assistance in resolving the issue.
If you're unable to receive a refund directly from Skimble PRO+, consider reaching out to their customer service team again for further assistance. You might also explore escalating your inquiry within their support system for additional options. Additionally, reviewing your account details and confirmation emails may provide further insights into your situation.
If Skimble PRO+ has declined your refund request, consider reviewing their refund policy to understand the criteria for eligibility. You may also want to reach out to their customer support team again to clarify your situation or inquire about any additional details that may assist with your request. Checking your account details can also be helpful to ensure everything is in order.
Chargeback and the Chargeback trademarks used herein are trademarks or registered trademarks of Chargeback and its affiliates. The use of any other trade name, copyright, or trademark is for identification and reference purposes only and does not imply any association with the copyright or trademark holder of their product or brand. Other product and company names mentioned herein are the property of their respective owners.
¹ Total savings is calculated based on internal annualized estimates of savings for customers. ² Average requests times may vary depending on volume of requests
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