Many users often overlook billing details until they encounter an unexpected charge, such as an automatic subscription renewal. This guide is designed to help you navigate the refund process for Skimble PRO+, ensuring you understand how refunds work, who may be eligible, and the simple steps to request your money back swiftly. Whether you have questions or need assistance, we're here to make the process as smooth as possible.
What You Should Prepare Before Applying For Refund
Account Information: Ensure you have your Skimble PRO+ account login details handy, including your username and password, to access your subscription information.
Transaction ID: Locate the specific transaction ID associated with your subscription payment. This can usually be found in the confirmation email or your account billing history.
Proof of Payment: Gather any receipts or bank statements that confirm the payment made for your Skimble PRO+ subscription.
Reason for Refund: Clearly articulate the reason for your refund request, be it dissatisfaction with the service, inability to access features, or other issues.
Correspondence Records: If you have previously communicated with Skimble support regarding your subscription issues, compile those email threads or chat logs.
Subscription Details: Be prepared to detail your subscription plan (e.g., monthly, yearly) and the date of the last renewal payment.
Device Information: Note the device (iOS, Android) and app version you are using, especially if technical issues are the reason for the refund.
Screenshot Evidence: Take screenshots of any error messages or problems encountered that support your refund request.
Cancellation Confirmation: If you have already attempted to cancel your subscription, include any confirmation of cancellation you received.
How Long Does it Take to Get a Refund?
Payment method
How long it takes*
Credit Card
3-5 working days
PayPal
2-4 working days
Apple Pay
1-3 working days
Google Pay
1-3 working days
Bank Transfer
5-7 working days
*Working days are Monday to Friday, and don't include public holidays.
What are my Rights? Am I eligible for a Refund from Skimble PRO+
At Skimble PRO+, users enjoy access to premium fitness content and personalized training plans through a subscription model. While users appreciate the value of the service, there may be specific situations where they have questions about their eligibility for a refund.
Understanding refund eligibility can help users navigate their subscription experience more effectively. Here are some situations that may qualify for a refund or account adjustment:
Subscription Downtime: If users experienced extended outages or issues accessing premium content due to technical difficulties, they may be eligible for a refund for the duration of the downtime.
Service Discontinuation: Should Skimble PRO+ need to discontinue a feature or service that users relied on, impacted users might be eligible for a refund for that specific service period.
Account Management Issues: Users who experience unexpected account access issues that prevent them from utilizing their subscription may qualify for a refund, depending on the nature and duration of the access problem.
Billing Errors: If there are discrepancies in the billed amount that do not align with the agreed-upon subscription fees, users may be eligible for a correction and potential refund for the affected period.
Users are encouraged to contact customer support if they believe they may fall into one of these categories. This will help clarify their specific situation and determine any potential eligibility for refunds.
Step-by-Step Process to Request Your Skimble PRO+ Refund Like a Pro
If you purchased through SkimblePRO+.com:
Visit profmkt.com and log into your account.
Navigate to the Account Settings section.
Click on Billing or Payment History.
Locate the recent transaction for your membership or subscription.
Next to the transaction, click Request Refund or similar option.
In your message, mention that the subscription renewed without prior notice.
Submit your refund request and check your email for a confirmation.
If you purchased through Apple:
Open the Settings app on your iPhone or iPad.
Tap your Apple ID at the top of the screen.
Select Subscriptions.
Find and tap on your Skimble PRO+ subscription.
Scroll down and select the Report a Problem link.
Choose Request a Refund.
In the message, emphasize that the account was unused and request a refund.
Submit your request and wait for a response from Apple.
If you purchased through Google Play:
Open the Google Play Store app on your device.
Tap the menu icon (three horizontal lines) in the top-left corner.
Select Subscriptions.
Find Skimble PRO+ in your list of subscriptions.
Tap on it and then select Cancel Subscription.
After cancellation, you'll see a Request a Refund option; tap on it.
In the description box, mention that the subscription renewed without notice.
Follow the on-screen instructions and submit your refund request.
If you purchased through Roku:
Navigate to the Roku website and log into your account.
Go to the Manage Account section.
Select Billing from the options.
Look for your Skimble PRO+ subscription under the active subscriptions list.
You may not see a Request Refund option; instead, note the transaction details.
Contact Roku’s customer support via their Help Center for further assistance.
When reaching out, state that the subscription renewed unexpectedly and mention any relevant details.
Disclaimer
Chargeback is an independent consumer resource that provides educational information to help users understand how to cancel, manage, or request refunds for various subscriptions. We are not affiliated with, endorsed by, or sponsored by any of the companies mentioned on this site. All trademarks, logos, and brand names are the property of their respective owners.
The information we provide is based on publicly available sources and user reports and may contain inaccuracies or become outdated over time. Our guides are intended for general informational purposes only and should not be relied upon as official company instructions or legal advice.
Consumers are solely responsible for reviewing their own contracts, terms of service, and refund or cancellation obligations before taking any action. Nothing on this site should be interpreted as legal, financial, or contractual guidance.
Chargeback does not encourage or condone disputing valid charges, misrepresenting transactions, or taking any action that could violate a company's terms, service agreement, or applicable laws. We promote fair, transparent, and lawful communication between consumers and businesses.
I am writing to address a billing situation related to my Skimble PRO+ account. [describe reason]
I would like to request a refund in the amount of [Amount]. I have attached relevant documentation for your review.
Please confirm the receipt of this request and the status of my refund within 3-5 business days.
Thank you for your attention to this matter.
Sincerely, [Your Name] [Your Phone Number]
Common refund statuses
Status
Meaning
What It Means for You
Pending
Your refund request has been received but is still under review.
You will receive an update within 3-5 business days as we process your request.
Processing
Your refund is currently being processed by our team.
Once completed, you should see the funds reflected in your account within 5-10 business days.
Refunded
Your refund has been successfully issued back to your original payment method.
Funds should appear in your account shortly; check your account for confirmation.
Partially Refunded
A portion of your refund has been completed.
Only a part of your transaction amount has been refunded. Review your account for details.
Completed
Your refund process is fully completed, and all funds have been returned.
You can consider the transaction finalized; all amounts are processed.
Canceled
Your refund request has been canceled, either by you or our team.
Please contact support if you believe this was done in error or need further assistance.
Real User Scenarios: When and How Refunds Were Successfully Claimed
Skimble PRO+ provides users with a range of fitness coaching and training plans through a subscription model. Here are some real user scenarios illustrating how refunds were successfully claimed:
Unintentional Plan Change: A user accidentally switched from a monthly to an annual subscription. Realizing the mistake right after the billing, they contacted Skimble PRO+ support and provided their account details. Support verified the situation and processed a refund for the difference in charges promptly.
Service Interruption: A user experienced a temporary outage that affected their accessibility to workout plans during a crucial training period. After reaching out to customer support with details about the outage, they were granted a refund for one month of service as a goodwill gesture for the inconvenience.
Inadequate Content: A subscriber found that the new batch of workout videos did not meet their expectations and requested a refund for their last renewal. Skimble PRO+ reviewed the feedback and issued a refund for the last subscription cycle due to the user’s dissatisfaction with the content provided.
Account Management Issues: A user faced challenges accessing their account due to login issues which persisted beyond the typical resolution time. After informing Skimble PRO+ support about the prolonged difficulties, they successfully received a refund for the subscription period affected by the access issues.
The Easiest Way to Get a Skimble PRO+ Refund
If you're frustrated trying to get a refund from Skimble PRO+—or if you didn't even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or card account, and we'll take care of the rest.
How to Track Your Refund Status Efficiently
Tracking your refund status with Skimble PRO+ is straightforward and efficient. Using the right tools and features will help ensure you're always informed about the progress of your refund.
Check Your Email: Skimble PRO+ sends email notifications regarding the status of your refund. Look for confirmation emails indicating when your refund has been initiated and when it has been processed.
In-App Notifications: If you have the Skimble PRO+ app, you can receive in-app notifications about your refund status. Make sure to enable notifications to stay updated on any changes.
Account Dashboard: Log into your Skimble PRO+ account and navigate to the Billing Section in your dashboard. Here, you can view detailed information about your refund, including the date requested and the status (e.g., pending, processed).
Order History: Check the Order History tab within your account settings. This section outlines all your past purchases, including any pending refunds, making it easy to track each transaction.
Refund Progress Details: When you view your refund status in the account dashboard or order history, details such as estimated processing time and any relevant notes will be provided, ensuring you know what to expect.
Customer Support: If you have any questions or need clarification on your refund, reach out to Skimble PRO+ customer support directly through the app or website. They can give you real-time updates and further assistance.
FAQ
If you forgot to cancel your Skimble PRO+ subscription on time, unfortunately, we are unable to issue a refund for that billing period. We recommend reviewing our cancellation policy for more details and considering setting reminders for future cancellations to avoid similar situations.
Refund processing times can vary based on your payment method and financial institution. Generally, you can expect the refund to reflect in your account within 3 to 5 business days after it has been processed. However, it may take longer depending on your bank's policies.
If you see a charge but do not have an active subscription, please check your account for any previously purchased memberships or trials that may have converted. To resolve this, reach out to our customer support team with your account details, and they will assist you in clarifying the charge.
If you're unable to secure a refund from Skimble PRO+ directly, consider reaching out to their customer service once more for further assistance. Additionally, you might explore escalating the matter within their support system to ensure that your concerns are addressed. Reviewing your account details and any relevant subscription information may also provide clarity on your situation.
If Skimble PRO+ has refused your refund request, consider reviewing their refund policy to understand the specific terms and conditions. Additionally, you may reach out to their support team again for further clarification or assistance regarding your situation. Checking your account details to ensure everything is accurate can also help in resolving the issue.
Chargeback and the Chargeback trademarks used herein are trademarks or registered trademarks of Chargeback and its affiliates. The use of any other trade name, copyright, or trademark is for identification and reference purposes only and does not imply any association with the copyright or trademark holder of their product or brand. Other product and company names mentioned herein are the property of their respective owners.
¹ Total savings is calculated based on internal annualized estimates of savings for customers. ² Average requests times may vary depending on volume of requests
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