Many customers only consider the intricacies of billing when an unexpected charge arises, such as an automatic subscription renewal. This guide provides a clear overview of how refunds work at SLAYYY Hair, who qualifies for them, and the simple steps to request your money back swiftly. Whether you have questions about your purchase or need assistance with a refund, we're here to help you navigate the process seamlessly.
What You Should Prepare Before Applying For Refund
Order Number: Locate your unique order number from your purchase confirmation email or account history on SLAYYY Hair's website.
Purchase Receipt: Have a copy of your order confirmation or receipt ready to verify your purchase details.
Product Condition: Ensure the products are in their original condition and packaging, as SLAYYY Hair has specific guidelines regarding returns.
Return Authorization: Check if your product requires a return authorization number (RAN) before sending it back; if so, retrieve this from SLAYYY Hair's customer service.
Transaction ID: Gather your transaction ID from your payment method to assist with tracking your refund request.
Email Correspondence: Keep any relevant email exchanges with SLAYYY Hair's customer service regarding your order or refund request.
Return Shipping Label: If required, prepare to print out any return shipping labels provided by SLAYYY Hair.
How Long Does it Take to Get a Refund?
Payment method
How long it takes*
Credit/Debit Card
3-5 working days
PayPal
2-4 working days
Afterpay
3-7 working days
Sezzle
3-7 working days
*Working days are Monday to Friday, and don't include public holidays.
What are my Rights? Am I eligible for a Refund from SLAYYY Hair
At SLAYYY Hair, we understand that sometimes situations arise that may lead you to seek a refund. Our company is dedicated to providing high-quality hair products and excellent customer service. To help you navigate our refund process, it's important to be aware of the specific circumstances under which you may qualify for a refund.
Refund eligibility at SLAYYY Hair is typically determined by several factors related to your order and product usage. Here are some key points to consider:
Product Condition: If you receive a product that is damaged or defective upon arrival, you may be eligible for a refund or exchange. It is essential to report such issues within a specified time frame after delivery.
Returns on Unused Products: Products that remain unopened and in their original condition can be returned for a full refund within a designated return period. This policy is in place to ensure that you are satisfied with your purchase.
Incorrect Items: If you receive an incorrect item compared to what you originally ordered, you may qualify for a refund or exchange. Please ensure that this is reported as soon as possible.
Order Cancellation: For certain products, if you cancel your order before it is processed and shipped, you might be eligible for a full refund. This is contingent on the status of your order at the time of cancellation.
Shipping Issues: In cases where your order does not arrive within the expected time frame and you have verified your tracking information, you could be eligible for assistance and potentially a refund.
To inquire about your eligibility for a refund, we recommend reaching out to our customer service team with your order details. We are here to assist you in ensuring a satisfactory experience with our products.
Step-by-Step Process to Request Your SLAYYY Hair Refund Like a Pro
If you purchased through SLAYYYHair.com:
Visit slayyyhair.com.
Scroll down to the bottom of the page and click on "Contact Us".
Choose "Customer Service".
Fill out the contact form with your details.
In the subject line, type "Refund Request".
In the message body, mention "the subscription renewed without notice".
State that you did not utilize the service and provide relevant account information.
Submit the form and monitor your email for a response.
If you purchased through Apple:
Open the Settings app on your device.
Tap on your Apple ID at the top of the screen.
Select Subscriptions.
Locate and select the SLAYYY Hair subscription.
Tap Cancel Subscription, then scroll down and tap Report a Problem.
Choose the appropriate issue that best fits your case, emphasizing that the subscription renewed without notice.
Follow the prompts to complete your submission.
If you purchased through Google Play:
Open the Google Play Store app.
Tap on the menu icon (three horizontal lines) on the top left corner.
Select Subscriptions.
Find and tap on your SLAYYY Hair subscription.
Select Cancel Subscription, then tap Request a refund.
Complete the form, mentioning that the subscription was not used.
Submit your refund request.
If you purchased through Roku:
Go to the Roku website and log into your account.
Click on Manage Your Subscriptions.
Find the SLAYYY Hair channel listed in your subscriptions.
Click on the channel, and choose Cancel subscription.
Follow the prompts which will include an option to Request a refund.
Emphasize in the required section that the subscription renewed without warning.
Complete the request and check your email for confirmation.
Disclaimer
Chargeback is an independent consumer resource that provides educational information to help users understand how to cancel, manage, or request refunds for various subscriptions. We are not affiliated with, endorsed by, or sponsored by any of the companies mentioned on this site. All trademarks, logos, and brand names are the property of their respective owners.
The information we provide is based on publicly available sources and user reports and may contain inaccuracies or become outdated over time. Our guides are intended for general informational purposes only and should not be relied upon as official company instructions or legal advice.
Consumers are solely responsible for reviewing their own contracts, terms of service, and refund or cancellation obligations before taking any action. Nothing on this site should be interpreted as legal, financial, or contractual guidance.
Chargeback does not encourage or condone disputing valid charges, misrepresenting transactions, or taking any action that could violate a company's terms, service agreement, or applicable laws. We promote fair, transparent, and lawful communication between consumers and businesses.
I am writing to bring to your attention a billing situation regarding my account. [describe reason]
I would like to request a refund in the amount of [Amount].
I have attached relevant documentation to assist in processing this request.
Could you please confirm the receipt of this request and the status of my refund within 3-5 business days?
Thank you for your assistance.
Sincerely, [Your Name] [Your Phone Number]
Common refund statuses
Status
Meaning
What It Means for You
Pending
Your refund request has been received and is awaiting review.
Please allow up to 3 business days for our team to process your request.
Processing
Your refund is currently being processed by our financial team.
Expect your refund to be completed within 5-7 business days.
Refunded
The refund has been successfully issued to your original payment method.
You should see the refund reflected in your account shortly, typically within 2-3 business days.
Partially Refunded
A portion of your order has been refunded, while the remainder will not be processed.
You will receive a confirmation email with details on the amount refunded.
Completed
Your refund process is complete and all necessary actions have been taken.
Thank you for your patience! If you have further questions, reach out to customer service.
Canceled
Your refund request has been canceled, usually at your request.
If you did not cancel this request, please contact our support team immediately.
Real User Scenarios: When and How Refunds Were Successfully Claimed
At SLAYYY Hair, customers appreciate the premium quality of hair products and services. However, there are times when users encounter situations that lead them to seek refunds. Below are some realistic user scenarios illustrating successful refund claims:
Order Discrepancy: A customer received the wrong texture of a hair bundle from an online order. After contacting SLAYYY Hair's customer service with a photo of the incorrect item, they received a prompt refund along with instructions to return the product.
Shipping Delay: A user ordered a set of clip-in extensions for an upcoming event, but the package was delayed in transit. Upon notifying SLAYYY Hair about the missed delivery date, they were given a full refund as compensation for the inconvenience.
Subscription Adjustments: A customer wanted to downgrade their subscription plan after realizing they did not need as many products each month. After reaching out to customer support, they successfully canceled their current plan and received a refund for the remaining days in their billing cycle.
Product Unsatisfaction: After trying a new hair care product recommended by SLAYYY Hair, a user found it didn’t suit their hair type. By following the return process outlined on the website and submitting feedback, they received a refund for the product they were dissatisfied with.
The Easiest Way to Get a SLAYYY Hair Refund
If you're frustrated trying to get a refund from SLAYYY Hair—or if you didn't even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or card account, and we'll take care of the rest.
How to Track Your Refund Status Efficiently
Tracking your refund status with SLAYYY Hair is simple and straightforward. To ensure you stay informed about the progress of your refund, follow the steps below:
Check Your Email: SLAYYY Hair sends email notifications upon the initiation of your refund process. Look for emails titled "Refund Update" or "Your Refund has been Processed" for the latest information.
Use the SLAYYY Hair Account Dashboard: Log into your account at slayyyhair.com and navigate to your Order History under the account settings. Here, you can see detailed information about each order, including its refund status.
Monitor In-App Notifications: If you have the SLAYYY Hair mobile app, enable notifications to receive real-time updates about your refund. Important alerts will notify you once a refund request is processed or if additional information is needed.
Review Billing Section: In your account, check the Billing section for any entries related to your refund. This will provide you insights into the expected time frame for your funds to be credited back.
Contact Customer Support: If you have questions or concerns regarding your refund status, reach out to our customer support team through the Help section of our website or via the chat feature in the app. They can provide you with personalized updates based on your order details.
FAQ
If you forgot to cancel your order on time, unfortunately, refunds for orders that have already been processed are not typically available. However, it's always a good idea to reach out to SLAYYY Hair's customer service for assistance, as they may provide options depending on the specific circumstances.
Refund processing times can vary based on your payment method. Typically, once the refund has been processed by SLAYYY Hair, it may take 3 to 5 business days for the amount to reflect in your account. However, please keep in mind that some banks may take longer to post the refund.
If you see a charge but do not have an active subscription, please first check your account details for any possible previous orders or subscriptions. If everything appears correct, contact our customer service team at support@slayyyhair.com with your transaction details for assistance in resolving the issue.
If you are unable to receive a refund directly from SLAYYY Hair, consider reaching out to their customer service team again for clarification or further assistance. You may also explore escalating your concern within their support system to ensure your issue is addressed. Additionally, reviewing your order details and account information may help clarify any questions you have regarding the process.
If SLAYYY Hair has refused to issue a refund, you can start by reviewing their refund policy to ensure all conditions are met. If you believe your request is valid, consider reaching out to their customer support team again for clarification or further assistance. Additionally, double-check your account details and previous communications to ensure that all information is accurate and complete.
Chargeback and the Chargeback trademarks used herein are trademarks or registered trademarks of Chargeback and its affiliates. The use of any other trade name, copyright, or trademark is for identification and reference purposes only and does not imply any association with the copyright or trademark holder of their product or brand. Other product and company names mentioned herein are the property of their respective owners.
¹ Total savings is calculated based on internal annualized estimates of savings for customers. ² Average requests times may vary depending on volume of requests
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