Many users often overlook billing details until they encounter an unexpected charge, such as an automatic subscription renewal. If you find yourself in this situation with Slideshow Maker with Music +, this guide is here to help. We’ll walk you through the refund process, clarify eligibility criteria, and provide clear steps to request your money back quickly and easily. Your peace of mind matters, and we're committed to ensuring you have the support you need.
What You Should Prepare Before Applying For Refund
Account Information: Have your Slideshow Maker with Music + account username and email address ready for verification.
Order Details: Locate the purchase confirmation email or invoice that includes your transaction ID.
Subscription Information: If applicable, note the type of subscription you have (monthly or yearly) and the renewal date.
Purchase Date: Confirm the date when you made the purchase to check eligibility for refunds within the specified period.
Reason for Refund: Prepare a clear explanation for why you are requesting the refund, such as dissatisfaction with the service or technical issues.
Transaction Receipt: Provide a copy of your payment receipt or screenshot showing the transaction, including the amount paid.
Contact Method: Decide on your preferred method of communication (email or chat support) to submit your refund request.
Device Information: Note the device and operating system you used to access Slideshow Maker with Music + as it may be relevant for troubleshooting issues.
How Long Does it Take to Get a Refund?
Payment method
How long it takes*
Credit Card
3-5 working days
PayPal
1-3 working days
Apple Pay
3-5 working days
Google Pay
3-5 working days
*Working days are Monday to Friday, and don't include public holidays.
What are my Rights? Am I eligible for a Refund from Slideshow Maker with Music +
At Slideshow Maker with Music +, users are provided with a range of digital services to create and customize slideshows with music. As part of this service, users may have questions about their eligibility for refunds under various circumstances.
Refund eligibility may depend on several factors related to user account management and service usage. Below are specific scenarios in which users might be entitled to a refund:
Subscription Cancellation: If a user cancels their subscription before the next billing cycle, they may be eligible for a refund for any unused portion of the service.
Service Malfunction: If users experience significant technical difficulties that prevent them from accessing their purchased features and these issues persist despite attempts to resolve them, they may qualify for a refund.
Misunderstanding of Features: If there was a misunderstanding or lack of clarity regarding the capabilities of the service at the time of purchase, which prevented satisfactory use, users might be eligible for a refund under specific conditions.
Billing Inquiries: If users have questions regarding specific charges on their accounts or believe a discrepancy exists with their billing, these inquiries may lead to a refund eligibility assessment.
Users are encouraged to review their account settings and contact customer support for clarity on their specific situations, as each case may be unique. Slideshow Maker with Music + aims to ensure a user-friendly experience and addresses refund requests based on the scenarios outlined above.
Step-by-Step Process to Request Your Slideshow Maker with Music + Refund Like a Pro
If you purchased through Slideshow Maker with Music +.com:
Visit the picslideshowmaker.com website.
Scroll to the bottom and click on Contact Us.
Fill out the contact form with your request for a refund.
In your message, mention that you were not informed of the upcoming renewal.
Emphasize that your account has been unused, if applicable.
Provide your account email and the date of the transaction.
Submit the form and wait for a response.
If you purchased through Apple:
Open the Settings app on your iPhone or iPad.
Tap your Apple ID at the top of the screen.
Select Subscriptions.
Find and tap on the Slideshow Maker with Music + subscription.
Tap Cancel Subscription if needed.
Open the App Store and scroll to the bottom.
Tap on Your Account and select Purchased.
Find the transaction and tap Report a Problem.
Choose Request a Refund and provide your reason.
Mention that the subscription renewed without warning.
Indicate that you did not utilize the service.
Submit your request and wait for a response from Apple.
If you purchased through Google Play:
Open the Google Play Store app.
Tap your profile icon at the top right.
Select Payments & subscriptions.
Tap Subscriptions and find your subscription for Slideshow Maker with Music +.
Tap Manage and then select Cancel Subscription.
Go back to Payments & subscriptions and select Purchase History.
Find the transaction and tap Report a problem.
Choose Request a refund.
State that the subscription renewed unexpectedly.
Highlight that your account was left unused.
Submit the refund request and await Google's response.
If you purchased through Roku:
Go to the Roku website and log in to your account.
Select Your Account from the menu.
Click on Manage Your Subscriptions.
Find the subscription for Slideshow Maker with Music +.
Cancel the subscription.
Navigate to the Help section on the Roku site.
Fill out the Contact Us form for a refund.
In your message, emphasize that it renewed without clear notice.
State that the service has been unused.
Submit the request and await a response from Roku.
Disclaimer
Chargeback is an independent consumer resource that provides educational information to help users understand how to cancel, manage, or request refunds for various subscriptions. We are not affiliated with, endorsed by, or sponsored by any of the companies mentioned on this site. All trademarks, logos, and brand names are the property of their respective owners.
The information we provide is based on publicly available sources and user reports and may contain inaccuracies or become outdated over time. Our guides are intended for general informational purposes only and should not be relied upon as official company instructions or legal advice.
Consumers are solely responsible for reviewing their own contracts, terms of service, and refund or cancellation obligations before taking any action. Nothing on this site should be interpreted as legal, financial, or contractual guidance.
Chargeback does not encourage or condone disputing valid charges, misrepresenting transactions, or taking any action that could violate a company's terms, service agreement, or applicable laws. We promote fair, transparent, and lawful communication between consumers and businesses.
Get help with your refund
"This app saved me $127 in minutes"
Draft email to Slideshow Maker with Music + for Refund
Script
Copy
Subject: Refund Request – Slideshow Maker with Music + Account [Your Email]
Dear Slideshow Maker Support Team,
I hope this message finds you well.
I am writing to request a refund for the amount of [Amount]. The reason for this request is [describe reason].
Please find attached any relevant documentation concerning this matter.
I would appreciate your confirmation of this request within 3-5 business days.
Thank you for your attention to this matter.
Sincerely, [Your Name] [Your Phone Number]
Common refund statuses
Status
Meaning
What It Means for You
Pending
Your refund request has been received but is not yet being processed.
You will receive an update soon, typically within 48 hours.
Processing
Your refund is currently being reviewed by our finance team.
Please allow up to 3-5 business days for this stage.
Refunded
Your refund has been successfully processed and funds have been issued.
You should see the refund in your account within 5-7 business days.
Partially Refunded
A portion of your refund request has been approved and issued.
Check your transaction history for the updated amount.
Canceled
Your refund request has been canceled by you or the support team.
You will not receive a refund, but you can reach out for more support.
Completed
The refund process has been fully completed.
Your account is updated, and you can resume using the service.
Real User Scenarios: When and How Refunds Were Successfully Claimed
When using Slideshow Maker with Music +, users sometimes encounter situations that lead them to successfully claim refunds. Here are a few realistic scenarios:
Accidental Subscription Renewal: A user intended to downgrade their subscription but missed the deadline. Upon realizing the mistake, they contacted customer support and explained their situation, leading to a full refund for the renewed plan.
Wrong Plan Selection: A customer accidentally chose a premium plan instead of the basic plan during the signup process. After reaching out to the support team within the trial period, they received a prompt refund and transitioned to the appropriate plan.
Service Interruption: During a critical project, a user experienced unexpected downtime due to server issues. After reporting the problem, they were offered a refund for the downtime period, ensuring satisfaction with the service.
Trial Period Overlap: A user mistakenly activated two trial accounts and realized this after receiving notifications. They contacted customer service and received a refund for the second trial account as a courtesy, simplifying their subscription management.
The Easiest Way to Get a Slideshow Maker with Music + Refund
If you're frustrated trying to get a refund from Slideshow Maker with Music +—or if you didn't even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or card account, and we'll take care of the rest.
How to Track Your Refund Status Efficiently
Tracking your refund status with Slideshow Maker with Music + is straightforward and efficient. Here are some tips to ensure you stay updated and informed about your refund process.
Email Updates: Keep an eye on the email account associated with your Slideshow Maker with Music + profile. The company sends out refund status updates through email, so look for messages that indicate any changes or confirmations regarding your refund.
In-App Notifications: If you use the mobile app, check your notifications regularly. Slideshow Maker with Music + provides timely alerts directly through the app, ensuring you don't miss any important refund information.
Account Dashboard: Log into your account on picslideshowmaker.com and navigate to the Billing Section within your account dashboard. This area contains detailed information about transaction history and refund requests.
Order History: In your profile, go to the Order History section. Here, you can see a list of your purchases along with their refund statuses, including any pending or completed refunds.
Refund Progress Tracking: Each refund request is accompanied by a status indicator, which typically shows whether the request is in process, completed, or if additional action is needed from your side. Make sure to review these details for clarity.
Contact Customer Service: If you have any questions regarding your refund status that aren’t addressed in your dashboard or email, use the customer support contact options available on the site for direct assistance.
FAQ
If you forget to cancel your Slideshow Maker subscription on time, refunds are generally not available as per our policy. We recommend reviewing your subscription details and cancellation timelines to avoid future charges. If you have further questions, our customer support team is here to assist you.
Refund processing times typically take 5 to 10 business days, depending on your bank or payment method. Once your refund is initiated, you should receive a confirmation email, and the funds will appear in your account once the process is complete.
If you see a charge but do not have an active subscription, please check your email for any confirmation messages regarding subscriptions or purchases. You can also visit the account management section on our website to review your subscription status. If you still have questions, reach out to our customer support for assistance.
If you're unable to obtain a refund directly from Slideshow Maker with Music +, consider reaching out to their customer service team again for further assistance. You might also explore escalating your request within their support system for additional options. Reviewing your account details for any applicable policies could provide further insights on potential resolutions.
If your refund request has been declined, consider reviewing the refund policy outlined on their website to ensure your situation qualifies for a refund. You can also contact their support team again for further clarification or assistance, and double-check your account details to ensure there aren’t any misunderstandings.
Chargeback and the Chargeback trademarks used herein are trademarks or registered trademarks of Chargeback and its affiliates. The use of any other trade name, copyright, or trademark is for identification and reference purposes only and does not imply any association with the copyright or trademark holder of their product or brand. Other product and company names mentioned herein are the property of their respective owners.
¹ Total savings is calculated based on internal annualized estimates of savings for customers. ² Average requests times may vary depending on volume of requests
Comments (0)