Billing matters often slip our minds until an unexpected charge catches our attention, like an automatic subscription renewal. At Soaring Scarves Academy, we understand that navigating refund policies can sometimes feel overwhelming. This guide is designed to clarify how our refund process works, who qualifies for refunds, and the straightforward steps you can take to request your money back efficiently. Our aim is to make this experience as smooth and reassuring as possible.
What You Should Prepare Before Applying For Refund
Account Information: Your registered email address and username associated with your Soaring Scarves Academy account.
Transaction ID: Locate the unique transaction ID from your purchase confirmation email or your account under 'Order History.'
Course Details: Specifics about the course or workshops you wish to refund, including the course title and date of purchase.
Reason for Refund: A clear and concise explanation for the refund request, which may be required to process your request.
Proof of Purchase: A copy of your order confirmation email or receipt showing payment details.
Refund Policy Review: Familiarize yourself with Soaring Scarves Academy's refund policy to ensure your request aligns with their terms.
Feedback: Any relevant feedback or communication regarding your experience that may support your refund request.
How Long Does it Take to Get a Refund?
Payment method
How long it takes*
Credit/Debit Card
3-5 working days
PayPal
1-3 working days
Bank Transfer
5-7 working days
Gift Cards
Immediate, pending verification
*Working days are Monday to Friday, and don't include public holidays.
What are my Rights? Am I eligible for a Refund from Soaring Scarves Academy
At Soaring Scarves Academy, we strive to provide our users with valuable resources and educational experiences focused on scarf design and crafting. Understanding your rights regarding refunds is important, especially when it comes to our subscription services and course offerings. Refund eligibility primarily depends on your specific enrollment status and the timing of your request.
Users may qualify for a refund based on the following scenarios:
Course Withdrawal: If you withdraw from a course within the designated refund period, you may be eligible for a refund based on the terms specified at registration.
Membership Termination: If you cancel your subscription before the next billing cycle, you may qualify for a prorated refund for the balance of your current term, depending on usage and time elapsed.
Course Unavailability: If a course you purchased is canceled or otherwise unavailable, you may be eligible for a full refund.
Technical Issues: If you experience significant technical issues that cannot be resolved within a reasonable time frame, you may qualify for a refund as assessed on a case-by-case basis.
Please note that specific eligibility criteria may apply, and it's advisable to review the detailed refund policy provided upon enrollment or contact our support team for personalized assistance.
Step-by-Step Process to Request Your Soaring Scarves Academy Refund Like a Pro
If you purchased through Soaring Scarves Academy.com:
Visit the Soaring Scarves Academy website.
Log into your account using your credentials.
Navigate to the Account Settings section.
Click on Billing.
Locate the subscription you wish to refund and select Request Refund.
In the request form, mention that the subscription renewed without notice.
State that your account has been unused to increase chances of approval.
Submit the request and wait for confirmation.
If you purchased through Apple:
Open the Settings app on your device.
Tap on your Apple ID at the top of the screen.
Select Subscriptions.
Find and tap on the Soaring Scarves Academy subscription.
Choose Cancel Subscription.
Look for the Report a Problem link on the subscriptions page.
Select the subscription and choose Request Refund.
In the submission note, highlight that your subscription renewed without prior notice.
If you purchased through Google Play:
Open the Google Play Store app on your device.
Tap on the Menu (three horizontal lines) in the top left corner.
Select Subscriptions.
Find Soaring Scarves Academy in the subscriptions list.
Tap on Manage and then choose Request Refund.
In your refund request, mention that your account was unused since subscription renewal.
If you purchased through Roku:
Access your Roku account by logging in at my.roku.com.
Select Manage account.
Go to Subscriptions.
Find the subscription for Soaring Scarves Academy.
Click on Cancel Subscription.
Navigate to the Help section in the account area.
Look for Submit a Request or Contact Us option.
In your message, emphasize that the subscription renewed unexpectedly, and you had no use of the service.
Disclaimer
Chargeback is an independent consumer resource that provides educational information to help users understand how to cancel, manage, or request refunds for various subscriptions. We are not affiliated with, endorsed by, or sponsored by any of the companies mentioned on this site. All trademarks, logos, and brand names are the property of their respective owners.
The information we provide is based on publicly available sources and user reports and may contain inaccuracies or become outdated over time. Our guides are intended for general informational purposes only and should not be relied upon as official company instructions or legal advice.
Consumers are solely responsible for reviewing their own contracts, terms of service, and refund or cancellation obligations before taking any action. Nothing on this site should be interpreted as legal, financial, or contractual guidance.
Chargeback does not encourage or condone disputing valid charges, misrepresenting transactions, or taking any action that could violate a company's terms, service agreement, or applicable laws. We promote fair, transparent, and lawful communication between consumers and businesses.
Get help with your refund
"This app saved me $127 in minutes"
Draft email to Soaring Scarves Academy for Refund
Script
Copy
Subject: Refund Request – Soaring Scarves Academy Account [Your Email]
Dear Soaring Scarves Academy Team,
I hope this message finds you well.
I am reaching out regarding my account with Soaring Scarves Academy and would like to bring to your attention the following billing situation: [describe reason].
I would like to request a refund in the amount of [Amount]. If applicable, I have attached documentation related to this request for your reference.
Could you please provide confirmation of the refund within 3-5 business days? Thank you for your prompt attention to this matter.
Sincerely, [Your Name] [Your Phone Number]
Common refund statuses
Status
Meaning
What It Means for You
Pending
Your refund request has been received and is awaiting review.
You will be notified once your refund request is processed, which typically takes 3-5 business days.
Processing
Your refund is currently being processed by our team.
This step usually takes an additional 2-4 business days before completion.
Refunded
Your refund has been successfully issued to your original payment method.
You should see the funds returned to your account within 5-7 business days, depending on your bank.
Partially Refunded
A portion of your total order amount has been refunded.
Details of the partial refund will be sent to your email, along with any applicable adjustments.
Completed
The refund process is complete, and all matters have been settled.
Feel free to reach out to our support for any questions regarding your refund.
Canceled
Your refund request has been canceled, either by you or by our team.
If you believe this was an error, please contact us for more information.
Real User Scenarios: When and How Refunds Were Successfully Claimed
At Soaring Scarves Academy, users occasionally navigate their subscription and product-related experiences, leading to successful refunds under specific circumstances. Here are some common scenarios:
Subscription Downgrade: A user decided to downgrade their subscription plan after realizing the premium features were not utilized. After reaching out to customer support, they received a prorated refund for the remaining days in the billing cycle.
Course Material Issue: An enrolled student found that the materials for their scarf-making course were defective. Upon contacting the support team, they facilitated a swift return process and issued a full refund for the course to ensure customer satisfaction.
Unintended Renewal: A user mistakenly opted for an auto-renewal on their subscription when they intended to let it expire. After clarifying their intent with the customer service team, they were able to obtain a refund for the recent charge that occurred after their intended cancellation date.
Account Inaccessibility: A customer encountered technical difficulties accessing their account, preventing them from utilizing their subscribed course. Following their inquiry, Soaring Scarves Academy resolved the issue and provided a refund for the subscription period affected by the accessibility problem.
The Easiest Way to Get a Soaring Scarves Academy Refund
If you're frustrated trying to get a refund from Soaring Scarves Academy—or if you didn't even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or card account, and we'll take care of the rest.
How to Track Your Refund Status Efficiently
Tracking your refund status at Soaring Scarves Academy is straightforward and efficient. To ensure you're always updated, follow these specific tips:
Email Notifications: After requesting a refund, keep an eye on your email inbox. Soaring Scarves Academy sends detailed updates about your refund progress, including confirmation of your request and notifications when your refund is processed.
Account Dashboard: Log into your account on the Soaring Scarves Academy website. Navigate to the 'Order History' section where you can view the status of any refunds under the respective order. Details will be clearly listed for your convenience.
Mobile App Alerts: If you’re using the Soaring Scarves Academy mobile app, you can receive in-app notifications regarding your refund status. Be sure to enable notifications to stay informed in real-time.
Billing Section: For a comprehensive view, check the 'Billing' section in your account settings. This will include all transactions and any pending refunds, allowing you to track your refund easily.
Refund Progress Information: Soaring Scarves Academy provides updates at each stage of the refund process. You can expect information on when your refund request is initiated, when it's approved, and when the funds are expected to arrive back in your account.
FAQ
Refunds are generally not available if you miss the cancellation deadline; however, we encourage you to reach out to our support team to discuss your situation. We’re here to help find a suitable solution within our policy guidelines.
Refunds from Soaring Scarves Academy are typically processed within 5-7 business days after your return is received and approved. However, depending on your bank or payment provider, it may take additional time for the funds to appear in your account.
If you see a charge but do not have an active subscription, please check your account for any previous subscriptions that may have been missed. If you're still unsure, contact our support team with your account details for further assistance in resolving the issue.
If you're unable to obtain a refund directly from Soaring Scarves Academy, consider reaching out to customer service for further assistance. You may also want to explore escalation options within their support system to discuss your situation in more detail. Additionally, reviewing your account details could help clarify any misunderstandings related to your refund request.
If Soaring Scarves Academy is unable to issue a refund, consider reviewing their refund policy for additional insights. You may also want to reach out to customer support again for clarification or assistance. Additionally, double-check your account details to ensure all information is current and accurate.
Chargeback and the Chargeback trademarks used herein are trademarks or registered trademarks of Chargeback and its affiliates. The use of any other trade name, copyright, or trademark is for identification and reference purposes only and does not imply any association with the copyright or trademark holder of their product or brand. Other product and company names mentioned herein are the property of their respective owners.
¹ Total savings is calculated based on internal annualized estimates of savings for customers. ² Average requests times may vary depending on volume of requests
Comments (0)