Many users may not pay attention to billing details until an unexpected charge appears, often due to automatic renewals. This guide is designed to help you understand how Southeastern Career refunds work, who qualifies for a refund, and the straightforward steps to swiftly request your money back. With clear instructions and helpful tips, we aim to make the refund process as smooth as possible for you.
What You Should Prepare Before Applying For Refund
Account Information: Ensure you have your Southeastern Career account login details ready for verification.
Transaction ID: Locate the transaction ID from your purchase confirmation email to reference your order.
Service Details: Prepare a summary of the specific course or service you are requesting a refund for, including the completion date.
Payment Method Details: Have the details of the payment method used for the transaction handy, including the last four digits of the card used or PayPal account email.
Refund Reason: Be ready to provide a clear explanation of the reason for your refund request, as this may influence eligibility.
Correspondence Records: Save any previous communication with Southeastern Career support related to your refund request.
Proof of Service: Attach any proof of service or course access, such as enrollment receipts or confirmation emails from Southeastern Career.
Refund Policy Review: Familiarize yourself with Southeastern Career's refund policy to ensure your request aligns with their guidelines.
How Long Does it Take to Get a Refund?
Payment method
How long it takes*
Credit/Debit Card
5-7 working days
PayPal
3-5 working days
Bank Transfer
7-10 working days
Cash
10-14 working days
*Working days are Monday to Friday, and don't include public holidays.
What are my Rights? Am I eligible for a Refund from Southeastern Career
Southeastern Career (seflcareers.com) provides users with career development services, including online courses and career counseling. Users who engage with these offerings should be aware of their rights concerning refunds, as well as the specific circumstances under which they may qualify for a refund.
Course Cancellation: If a user cancels their enrollment in a course prior to its start date, they might be eligible for a full refund of the course fees.
Service Misalignment: Users who find that a purchased service does not align with their expectations or needs, after engaging with the content, may contact customer support to discuss their eligibility for a refund based on this circumstance.
Technical Issues: If users encounter significant technical issues that hinder their ability to access purchased services and are not resolved in a timely manner, they could inquire about potential refund options.
Billing Errors: If a user notices discrepancies in billing related to their subscription or course fees, they might reach out for clarification and possible resolution, which could include a refund if applicable after review.
Feedback and Surveys: Users who provide feedback during or after a program that indicates dissatisfaction may receive information about refund eligibility; this is a part of Southeastern Career’s commitment to customer satisfaction.
Users are encouraged to contact Southeastern Career’s customer support directly for specific inquiries regarding their accounts and any potential refunds based on the unique circumstances of their service experience.
Step-by-Step Process to Request Your Southeastern Career Refund Like a Pro
If you purchased through SoutheasternCareer.com:
Visit the Southeastern Career website and log into your account.
Navigate to the Account Settings section.
Click on Billing History to view your recent transactions.
Locate the specific transaction for which you are requesting a refund.
Click on Request Refund next to the transaction.
Fill out the refund request form, making sure to mention that you were not aware of the subscription renewal.
Emphasize that the account has been unused or state that you were not able to benefit from the service.
Submit the request and check your email for confirmation.
If you purchased through Apple:
Open the Settings app on your device.
Tap your Apple ID at the top of the screen.
Select Subscriptions.
Find the Southeastern Career subscription from the list.
Tap on Cancel Subscription if required.
Scroll down and select Report a Problem next to the subscription.
Choose the relevant issue and provide details, highlighting that the subscription renewed without proper notice.
Submit the request for review.
If you purchased through Google Play:
Open the Google Play Store app on your device.
Tap on your profile icon in the top right corner.
Select Payments & subscriptions.
Choose Subscriptions and find the Southeastern Career subscription.
Tap on Cancel Subscription to stop future billing.
Go back to Payments & subscriptions and select Order History.
Locate the transaction and tap on it, then choose Refund.
Fill out the form, stating that the account was unused and the subscription renewed unexpectedly.
Submit your request and await response from Google Play.
If you purchased through Roku:
Go to the Roku website and log into your account.
Navigate to the My Account section.
Under Billing History, find the Southeastern Career transaction.
Click on Request Refund next to the charge.
Complete the refund request, indicating the subscription renewed without notice.
Emphasize that you did not use the service during the billing period.
Submit the request and monitor your email for updates.
Disclaimer
Chargeback is an independent consumer resource that provides educational information to help users understand how to cancel, manage, or request refunds for various subscriptions. We are not affiliated with, endorsed by, or sponsored by any of the companies mentioned on this site. All trademarks, logos, and brand names are the property of their respective owners.
The information we provide is based on publicly available sources and user reports and may contain inaccuracies or become outdated over time. Our guides are intended for general informational purposes only and should not be relied upon as official company instructions or legal advice.
Consumers are solely responsible for reviewing their own contracts, terms of service, and refund or cancellation obligations before taking any action. Nothing on this site should be interpreted as legal, financial, or contractual guidance.
Chargeback does not encourage or condone disputing valid charges, misrepresenting transactions, or taking any action that could violate a company's terms, service agreement, or applicable laws. We promote fair, transparent, and lawful communication between consumers and businesses.
Get help with your refund
"This app saved me $127 in minutes"
Draft email to Southeastern Career for Refund
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Subject: Refund Request – Southeastern Career Account [Your Email]
Dear Southeastern Career Team,
I hope this message finds you well.
I would like to bring to your attention a billing situation: [describe reason].
I would like to request a refund in the amount of [Amount].
Please find attached documentation supporting my request, if applicable.
I would appreciate your confirmation of this request within 3-5 business days.
Thank you for your attention to this matter.
Sincerely, [Your Name] [Your Phone Number]
Common refund statuses
Status
Meaning
What It Means for You
Pending
Your refund request has been received but not yet processed.
Please allow up to 3 business days for your request to be reviewed.
Processing
Your refund is currently being processed by our team.
You will receive an email notification when your refund has been initiated.
Refunded
Your refund has been completed and funds have been returned to your payment method.
You should see the refund in your account within 3-5 business days depending on your bank.
Partially Refunded
Only a portion of your original payment has been refunded.
Check your account for the refunded amount. Contact customer support for details.
Completed
The refund process is fully completed and no further action is required.
Thank you for your patience! Your funds have been returned successfully.
Canceled
Your refund request has been canceled, either by you or by our system.
If you believe this is an error, please contact customer support.
Real User Scenarios: When and How Refunds Were Successfully Claimed
At Southeastern Career, users often seek assistance with their subscription services and account management. The following scenarios illustrate how users have successfully navigated the refund process for various situations:
Subscription Downgrade: A user realized that their premium career coaching package was more than they needed and decided to downgrade to a basic plan. After reaching out to customer service, they received a refund for the remaining balance on their premium subscription after successfully transitioning to the basic plan.
Billing Cycle Adjustment: A user noticed they were billed incorrectly due to a timing issue around their subscription renewal date. By contacting Southeastern Career, they clarified the billing cycle specifics and received a pro-rata refund for the days they had not used their service after the adjustment was made.
Course Cancellation: A user had to cancel their registration for a scheduled online workshop due to unforeseen circumstances. After submitting their cancellation request through the Southeastern Career portal, they were promptly refunded the full workshop fee as per the cancellation policy.
Membership Pause Request: A user decided to pause their subscription temporarily due to personal commitments. After discussing their options with customer support, they were able to pause their membership and were refunded the prorated amount for the time they would be inactive, ensuring no additional charges occurred during the pause period.
The Easiest Way to Get a Southeastern Career Refund
If you're frustrated trying to get a refund from Southeastern Career—or if you didn't even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or card account, and we'll take care of the rest.
How to Track Your Refund Status Efficiently
Tracking your refund status with Southeastern Career is straightforward, ensuring you stay informed throughout the process. Below are some efficient methods to keep tabs on your refund:
Email Notifications: Check your inbox for email updates from Southeastern Career. They typically send notifications at key stages of the refund process, so look for emails detailing approval, processing, and completion.
Account Dashboard: Log into your Southeastern Career account and navigate to the Order History section. Here, you can see detailed information on your transactions, including any pending or completed refunds.
Billing Section: Access the Billing section of your account settings. This area provides specific details on your current and past payments, including refund statuses and expected timelines.
In-App Notifications: If you use the Southeastern Career mobile app, enable notifications to receive real-time updates on your refund status directly on your device, keeping you informed wherever you are.
Live Support: If you're unsure about your refund status or have questions, consider reaching out to Southeastern Career’s customer support through their live chat feature. They can provide immediate insights and assistance regarding your specific refund case.
FAQ
If you forget to cancel your enrollment on time, unfortunately, refunds may not be available as per our policy. We recommend reviewing our terms for specific details on our cancellation and refund process. If you have any concerns, feel free to reach out to our support team for assistance.
Refund processing times can vary based on your bank or financial institution, but typically, it may take 5 to 10 business days for the refund to appear in your account. Once processed, you will receive a confirmation email regarding the refund status.
If you see a charge but do not have an active subscription, please check your account details on our website for any possible oversight. If you still have questions, reach out to our customer support team at support@seflcareers.com for assistance in resolving the matter.
If you're unable to secure a refund directly from Southeastern Career, consider reaching out to their customer service once more to explore potential solutions. Additionally, you may want to escalate your request within their support system or review your account details for any relevant information that could assist in your inquiry.
If Southeastern Career is unable to process your refund, it's advisable to carefully review their refund policy for any applicable conditions. You may also want to reach out to their customer support team again for further clarification, or double-check your account details to ensure everything is accurate.
Chargeback and the Chargeback trademarks used herein are trademarks or registered trademarks of Chargeback and its affiliates. The use of any other trade name, copyright, or trademark is for identification and reference purposes only and does not imply any association with the copyright or trademark holder of their product or brand. Other product and company names mentioned herein are the property of their respective owners.
¹ Total savings is calculated based on internal annualized estimates of savings for customers. ² Average requests times may vary depending on volume of requests
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