Many users often overlook the details of billing until an unexpected charge catches their attention, like an automatic renewal of a subscription. If you've found yourself in this situation with your Southern Home Warranty Ultimate Plan, this guide is here to help. We will walk you through how refunds work, who qualifies for them, and the straightforward steps you can take to request your money back swiftly and easily. Understanding this process can provide peace of mind as you navigate your warranty services.
What You Should Prepare Before Applying For Refund
Account Information: Your Southern Home Warranty account number and registered email address to verify your identity.
Policy Details: Have your Ultimate Plan policy number handy to reference your specific coverage.
Proof of Service Request: Documentation showing any service claims made under your warranty, including dates and details of the problem.
Refund Request Form: Complete a specific refund request form if required, available on the Southern Home Warranty website.
Transaction Information: Details of your original payment, including transaction ID or receipt number for the policy purchase.
Cancellation Confirmation: Any documentation or email confirming your cancellation of the warranty, if applicable.
Correspondence Records: Any emails or messages exchanged with customer service regarding your claim or refund request.
Identity Verification: A copy of your ID or other verification methods if requested by Southern Home Warranty for security purposes.
How Long Does it Take to Get a Refund?
Payment method
How long it takes*
Credit Card
5-7 working days
Debit Card
5-7 working days
Electronic Check
7-10 working days
Bank Transfer
5-10 working days
*Working days are Monday to Friday, and don't include public holidays.
What are my Rights? Am I eligible for a Refund from Southern Home Warranty Ultimate Plan
The Southern Home Warranty Ultimate Plan provides users with a comprehensive home protection solution covering various systems and appliances. Understanding the eligibility for refunds related to this plan can help you manage your subscription effectively. Refund eligibility is determined by specific user situations and account circumstances.
Here are some situations relevant to the Southern Home Warranty Ultimate Plan that might qualify for a refund:
Cancellation Within the Grace Period: If you choose to cancel your plan within the designated grace period following your purchase, you may be eligible for a full refund, as outlined in your contract.
Service Not Rendered: In scenarios where a service request was accepted but not completed, you could inquire about potential refund options for that specific service.
Transfer of Ownership: If you sell your home and the warranty is transferable, the previous owner might qualify for a refund if the plan has not been transferred to the new owner.
Unauthorized Charges on Your Account: In cases where a charge appears on your account that doesn’t correspond with your service plan, clarification may lead to eligibility for a refund.
Contractual Terms: If any changes to your plan’s terms are implemented that were not agreed upon, you could explore your eligibility for a refund based on the updated agreement.
For any specific inquiries regarding your eligibility for a refund or to clarify billing situations, it's advisable to consult the terms of service or contact customer support for personalized assistance.
Step-by-Step Process to Request Your Southern Home Warranty Ultimate Plan Refund Like a Pro
If you purchased through Southern Home Warranty Ultimate Plan.com:
Visit the Southern Home Warranty website and log into your account.
Navigate to the Account Settings section.
Select the Billing or Payment History option.
Locate the subscription charge that you wish to refund.
Click on the Request Refund button next to the charge.
In the message field, mention that you did not receive a renewal notice.
Submit your request and wait for a confirmation email regarding your refund status.
If you purchased through Apple:
Open the Settings app on your device.
Tap your Apple ID at the top of the screen.
Select Subscriptions.
Find the Southern Home Warranty Ultimate Plan subscription and tap it.
Select Cancel Subscription if applicable.
Tap on Report a Problem and choose the relevant charge.
In your description, emphasize that the service was unused since the renewal.
Submit your request for a refund.
If you purchased through Google Play:
Open the Google Play Store app.
Tap the Menu icon (three horizontal lines) at the top left.
Select Subscriptions from the menu.
Find the Southern Home Warranty Ultimate Plan subscription and select it.
Tap on Manage, then select Cancel Subscription.
After cancellation, go back to the subscription list and tap on Request Refund.
In the comments, state that you were not adequately notified before the renewal.
Complete your request by following the on-screen instructions.
If you purchased through Roku:
Navigate to the Roku Home Screen and select Streaming Channels.
Go to Your Channel List.
Select Southern Home Warranty Ultimate Plan from the list.
Press the star (*) button on your remote to open the options menu.
Select Manage Subscription.
Click Cancel Subscription, if necessary.
Visit your Roku Account on a web browser.
Locate the Billing section and find the recent charge.
Request a refund and mention that you were not aware of the renewal date.
Submit your request and monitor your email for a response.
Disclaimer
Chargeback is an independent consumer resource that provides educational information to help users understand how to cancel, manage, or request refunds for various subscriptions. We are not affiliated with, endorsed by, or sponsored by any of the companies mentioned on this site. All trademarks, logos, and brand names are the property of their respective owners.
The information we provide is based on publicly available sources and user reports and may contain inaccuracies or become outdated over time. Our guides are intended for general informational purposes only and should not be relied upon as official company instructions or legal advice.
Consumers are solely responsible for reviewing their own contracts, terms of service, and refund or cancellation obligations before taking any action. Nothing on this site should be interpreted as legal, financial, or contractual guidance.
Chargeback does not encourage or condone disputing valid charges, misrepresenting transactions, or taking any action that could violate a company's terms, service agreement, or applicable laws. We promote fair, transparent, and lawful communication between consumers and businesses.
Get help with your refund
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Draft email to Southern Home Warranty Ultimate Plan for Refund
Script
Copy
Subject: Refund Request – Southern Home Warranty Ultimate Plan Account [Your Email]
Dear Southern Home Warranty Team,
I am writing to address a billing situation on my account. [describe reason]
I would like to request a refund in the amount of [Amount].
Please find attached documentation related to this matter, if applicable.
I kindly request confirmation of this refund request within 3-5 business days.
Thank you for your attention to this matter.
Sincerely,
[Your Name]
[Your Phone Number]
Common refund statuses
Status
Meaning
What It Means for You
Pending
Your refund request has been submitted and is awaiting review.
This status means your request is under consideration, and may take up to 7 business days to process.
Processing
The refund request is being processed by our team.
You can expect the refund to be completed within the next 5 business days.
Refunded
The refund has been successfully issued to your original payment method.
Congratulations! You will see the funds reflected in your account shortly, usually within 3-5 business days.
Partially Refunded
A portion of your refund has been processed; the remaining amount is under review.
This means some funds have been returned, but further review is needed for the remaining amount, which may take up to 5 days.
Completed
The refund process is fully completed, and no further action is needed.
You have received your full refund, and the case is officially closed.
Canceled
Your refund request has been canceled, either by you or by Southern Home Warranty.
No refund will be issued, but you can contact support for any further inquiries.
Real User Scenarios: When and How Refunds Were Successfully Claimed
Southern Home Warranty Ultimate Plan provides reliable home warranty services, ensuring peace of mind for homeowners. Here are some real user scenarios where refunds were successfully claimed:
Accidental Plan Upgrade: A customer mistakenly upgraded their home warranty plan while trying to renew their existing plan. After reaching out to customer service, they clarified the situation and received a refund for the difference in costs between the plans.
Service Cancellation: A user had to cancel their warranty service due to relocation but had just renewed for the year. After submitting a cancellation request and confirming their eligibility for a refund, they were promptly refunded for the unused portion of their plan.
Duplicate Order Inquiry: A customer realized they had inadvertently ordered an additional warranty for the same property. Upon contacting support to explain the situation, they successfully received a refund for the second plan, ensuring only one coverage remained active.
Plan Adjustment Request: After reviewing their options, a user decided to switch from a comprehensive plan to a more affordable option. By contacting customer service and explaining their choice, they were able to apply for a refund for the difference in price for the remaining coverage period.
The Easiest Way to Get a Southern Home Warranty Ultimate Plan Refund
If you're frustrated trying to get a refund from Southern Home Warranty Ultimate Plan—or if you didn't even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or card account, and we'll take care of the rest.
How to Track Your Refund Status Efficiently
Tracking your refund status for the Southern Home Warranty Ultimate Plan is straightforward when you know where to look. Here are some efficient tips to keep you updated on your refund progress:
Check Your Email Updates: Southern Home Warranty regularly sends email notifications regarding refund updates. Ensure you're monitoring your inbox for emails that detail the status of your refund, including any actions you may need to take.
Use the Account Dashboard: Log into your account on the Southern Home Warranty website and navigate to the Billing Section within your account dashboard. Here, you can view the status of your refund request and any pertinent information related to the processing status.
Order History Insights: Access your Order History via your account settings. This section provides a chronological view of your transactions, including refunds, making it easy to track their progress.
Mobile App Notifications: If you have the Southern Home Warranty mobile app, make sure to enable notifications. The app will send you timely updates regarding your refund status directly to your device.
Contact Customer Support: If you have specific questions not addressed via email or in your account dashboard, don’t hesitate to reach out to Southern Home Warranty's customer support for real-time assistance regarding your refund status.
FAQ
Southern Home Warranty typically does not provide refunds for payments made for the Ultimate Plan if the cancellation deadline is missed. However, it’s always a good idea to contact customer service directly, as they may offer assistance or consider individual circumstances.
Refunds for the Southern Home Warranty Ultimate Plan typically take 5 to 10 business days to process. The exact time for the funds to appear in your account may vary depending on your financial institution's processing procedures. It's recommended to keep an eye on your account during this period.
If you see a charge but do not have an active subscription, please verify your account status by logging into your Southern Home Warranty account. If the discrepancy persists, contact our customer service team at your earliest convenience to resolve the issue.
If you are unable to receive a refund directly from Southern Home Warranty Ultimate Plan, consider reaching out to their customer service team for further assistance. You may also inquire about escalating the matter within their support system for additional insights and resolution options. Additionally, reviewing your account details may provide clarity on the situation.
If Southern Home Warranty Ultimate Plan refuses to issue a refund, it may be beneficial to review the refund policy outlined on their website to ensure all criteria have been met. Additionally, you can reach out to their customer support team for further clarification or to discuss your situation. Checking your account details and any relevant documentation you have may also help in understanding the status of your refund request.
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¹ Total savings is calculated based on internal annualized estimates of savings for customers. ² Average requests times may vary depending on volume of requests
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