Many users often overlook billing until an unexpected charge catches their attention, such as an automatic subscription renewal. This guide is designed to help you understand how SP INT. OPEN ACADEMY refunds work, who qualifies for them, and the straightforward steps to request your money back swiftly. We’re here to ensure that navigating this process is as easy and hassle-free as possible.
What You Should Prepare Before Applying For Refund
Order Confirmation Email: Ensure you have the email confirmation that includes your order details.
Transaction ID: Gather the unique transaction ID associated with your purchase, as this will be required for processing your refund.
Account Login Details: Be prepared to provide your login details (email and password) for verification purposes.
Course Access Information: Document the specific courses you purchased, including titles and access dates.
Reason for Refund: Prepare a clear explanation for your refund request, such as dissatisfaction with course content or technical issues.
Payment Method Details: Have information regarding the payment method used, including card type or PayPal account information.
Proof of Payment: If applicable, include bank statements or PayPal transaction receipts as proof of payment.
Communication Records: Keep any emails or messages related to your course purchase or refund inquiries for reference.
How Long Does it Take to Get a Refund?
Payment method
How long it takes*
Credit/Debit Card
5-10 working days
PayPal
3-7 working days
Bank Transfer
7-14 working days
Stripe
5-10 working days
Google Pay
3-7 working days
Apple Pay
3-7 working days
*Working days are Monday to Friday, and don't include public holidays.
What are my Rights? Am I eligible for a Refund from SP INT. OPEN ACADEMY
At SP INT. OPEN ACADEMY, we strive to provide quality educational services through our online courses. Users may find themselves in situations where they seek clarification on their billing or subscription status. Understanding your rights and eligibility for a refund can help you navigate these scenarios with ease.
Below are some specific situations related to your account or subscription that may qualify for a refund:
Course Accessibility Issues: If users encounter technical difficulties that prevent them from accessing course materials that were promised at the time of purchase.
Course Cancellation by SP INT. OPEN ACADEMY: If a course is canceled by the Academy after purchase, users may be eligible for a refund.
Misrepresentation of Course Content: If the course content significantly differs from the description provided at the time of purchase, users might find grounds for a refund.
Expired Promotions: If a promotional code does not apply as expected, users may be eligible for a refund if they provide proof of the valid promotion.
User Account Issues: If there are significant issues with the user's account setup that prevent access to purchased courses, this may warrant a consideration for a refund.
It is important to review specific terms outlined in SP INT. OPEN ACADEMY's policy regarding refunds to understand your individual circumstances better. Our goal is to enhance your learning experience while providing clarity on our policies.
Step-by-Step Process to Request Your SP INT. OPEN ACADEMY Refund Like a Pro
If you purchased through SP INT. OPEN ACADEMY.com:
Visit the SP INT. OPEN ACADEMY website at internationalopenacademy.com.
Scroll down to the bottom of the page and click on "Contact Us".
Select the appropriate category related to refunds.
In your message, state that you would like a refund for your subscription and include the following:
Mention that the subscription renewed without notice.
Provide the date of the transaction and the amount charged.
Emphasize that the account has been unused since the renewal.
Submit the form and monitor your email for a response.
If you purchased through Apple:
Open the Settings app on your device.
Tap on your Apple ID at the top of the screen.
Select Subscriptions.
Find the SP INT. OPEN ACADEMY subscription in the list and tap on it.
Tap Cancel Subscription (if required for your refund).
Go back and select Report a Problem on the subscription page.
Choose the reason related to receiving a charge for a service you did not wish to renew and mention:
The renewal occurred without prior notice.
The account was not utilized.
Submit your request and check your email for confirmation.
If you purchased through Google Play:
Open the Google Play Store app.
Tap on the Profile Icon in the top right corner.
Select Payments & Subscriptions.
Tap on Subscriptions to find your SP INT. OPEN ACADEMY subscription.
Tap Cancel Subscription (if necessary for refund processing).
Return to the Payments & Subscriptions page and select Order History.
Locate the transaction and tap on it, then select Request a refund.
Indicate that the charge was for a renewal you did not authorize and emphasize:
You were not notified prior to the renewal.
Your account was not in use.
Submit your request and await feedback via email.
If you purchased through Roku:
Visit my.roku.com and log in with your Roku account.
Navigate to the Manage Account section.
Scroll to find Your Subscriptions and locate the SP INT. OPEN ACADEMY subscription.
Click on Unsubscribe to prevent further charges.
To request a refund, go to the Support section on the Roku website.
Fill out the contact form stating:
The subscription renewed without your acknowledgment.
The account was not utilized.
Submit the form and check your email for the resolution.
Disclaimer
Chargeback is an independent consumer resource that provides educational information to help users understand how to cancel, manage, or request refunds for various subscriptions. We are not affiliated with, endorsed by, or sponsored by any of the companies mentioned on this site. All trademarks, logos, and brand names are the property of their respective owners.
The information we provide is based on publicly available sources and user reports and may contain inaccuracies or become outdated over time. Our guides are intended for general informational purposes only and should not be relied upon as official company instructions or legal advice.
Consumers are solely responsible for reviewing their own contracts, terms of service, and refund or cancellation obligations before taking any action. Nothing on this site should be interpreted as legal, financial, or contractual guidance.
Chargeback does not encourage or condone disputing valid charges, misrepresenting transactions, or taking any action that could violate a company's terms, service agreement, or applicable laws. We promote fair, transparent, and lawful communication between consumers and businesses.
Get help with your refund
"This app saved me $127 in minutes"
Draft email to SP INT. OPEN ACADEMY for Refund
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Subject: Refund Request – SP INT. OPEN ACADEMY Account [Your Email]
Dear SP INT. OPEN ACADEMY Team,
I hope this message finds you well.
I am writing to inquire about a billing situation regarding my account. [describe reason]
I would like to request a refund in the amount of [Amount].
I have attached relevant documentation for your reference, if applicable.
Could you please confirm the status of my request within 3-5 business days? I appreciate your assistance in resolving this matter.
Thank you for your attention to this request.
Best regards,
[Your Name]
[Your Phone Number]
Common refund statuses
Status
Meaning
What It Means for You
Pending
Your refund request has been received and is under review.
The refund process has not yet started. Please allow up to 3 business days for your request to be processed.
Processing
Your refund is currently being processed by our team.
Your refund is being finalized. This stage typically takes 5-7 business days, depending on your bank.
Refunded
Your refund has been successfully issued.
The funds should appear in your account within 3-5 business days. Check your bank statement for confirmation.
Partially Refunded
A portion of your total payment has been refunded.
You will receive the partial amount in your account, along with an explanation of the refund details.
Completed
Your refund process is fully completed.
You do not need to take any further action; you will receive confirmation via email.
Canceled
Your refund request has been canceled.
If you believe this is an error or have questions, please contact customer support.
Real User Scenarios: When and How Refunds Were Successfully Claimed
At SP INT. OPEN ACADEMY, users may occasionally find themselves needing to claim a refund due to specific circumstances related to their course subscriptions or account management. Here are some realistic user scenarios that illustrate how refunds were successfully claimed:
Course Cancellation Due to Life Changes: A student enrolled in a certified digital marketing course encountered unexpected personal commitments that made it difficult to continue. After reaching out to customer support with urgent reasons for cancellation, they were able to receive a full refund for the remaining course fee.
Subscription Plan Adjustment: A user realized that they signed up for an annual subscription but intended to opt for a monthly plan instead. By contacting customer service shortly after the initial payment, they were able to successfully transition to the desired plan without any extra charge, receiving a refund for the annual fee.
Technical Issues During Course Access: A learner experienced ongoing technical difficulties accessing course materials. Upon reporting the issue to support, they were provided with assistance to resolve the problem and subsequently approved for a refund for the duration lost due to the service interruption.
Early Course Completion: A participant completed a course ahead of schedule and opted to cancel their subscription to focus on another program. After informing SP INT. OPEN ACADEMY’s support of their successful completion and requesting a refund for the unused portion of their subscription, the user received a prorated refund promptly.
The Easiest Way to Get a SP INT. OPEN ACADEMY Refund
If you're frustrated trying to get a refund from SP INT. OPEN ACADEMY—or if you didn't even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or card account, and we'll take care of the rest.
How to Track Your Refund Status Efficiently
Tracking your refund status with SP INT. OPEN ACADEMY is straightforward thanks to our dedicated systems for keeping you informed. By following these steps, you can efficiently monitor your refund progress and stay updated on any changes.
Email Notifications: After you request a refund, keep an eye on your email. You'll receive updates regarding your refund status directly in your inbox. Look for emails from SP INT. OPEN ACADEMY that contain your refund details or any steps needed from your side.
Account Dashboard: Log in to your account on our website. Navigate to the Order History section where you can find detailed information about your past transactions, including the status of your refunds. Each order will have a status indicating whether it is pending, processed, or completed.
Mobile App Notifications: If you use our mobile app, be sure to enable notifications. This way, you’ll receive instant updates on your refund status directly through the app, keeping you informed at all times.
Billing Section: Within your account settings, visit the Billing section. Here, you can check the specific details related to your refunds, including the amount pending and expected processing times.
Refund Progress Information: We provide timely updates regarding the refund process. When a refund is initiated, you will be informed of the estimated timeframe for completion. If there are any delays or issues, you will receive immediate communication from our support team.
Customer Support: If you need further assistance or have questions, our team is here to help. You can reach out through the support chat feature on our website or app for real-time assistance regarding your refund status.
FAQ
If you forget to cancel your membership on time, unfortunately, the policy does not allow for refunds on payments already processed. We recommend reviewing the cancellation policy in detail to ensure you’re familiar with the cancellation timelines to avoid this situation in the future. If you have further questions, feel free to reach out to our support team.
Refunds typically take 5 to 10 business days to process, depending on your bank or payment provider's policies. Please allow this time for the funds to reflect in your account after the refund has been initiated. You will receive a confirmation once the refund is processed.
If you see a charge but do not have an active subscription, please check your account for any previous subscriptions or purchases that may be linked to your email address. If you're still uncertain, reach out to our customer support team with your transaction details, and they will assist you in resolving the issue.
If you are unable to receive a refund directly from SP INT. OPEN ACADEMY, you may consider reaching out to their customer service again for further assistance. Additionally, escalating your inquiry within their support system or reviewing your account details and any relevant policies may provide more clarity on your situation.
If SP INT. OPEN ACADEMY refuses to issue a refund, you may want to start by reviewing their refund policy to understand the specific conditions applicable. Additionally, consider reaching out to their support team again for further clarification or assistance. Checking your account details and transaction history may also provide insight into the situation.
Chargeback and the Chargeback trademarks used herein are trademarks or registered trademarks of Chargeback and its affiliates. The use of any other trade name, copyright, or trademark is for identification and reference purposes only and does not imply any association with the copyright or trademark holder of their product or brand. Other product and company names mentioned herein are the property of their respective owners.
¹ Total savings is calculated based on internal annualized estimates of savings for customers. ² Average requests times may vary depending on volume of requests
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