Many users often overlook billing details until an unexpected charge catches their attention, perhaps due to an automatic subscription renewal. This guide is designed to clarify how refunds work for Speak & Sell, providing you with essential information on eligibility and a straightforward process to request your money back swiftly. Whether you're seeking clarity or need assistance in navigating the refund process, we're here to help you every step of the way.
What You Should Prepare Before Applying For Refund
Account Email Address: Ensure you have the email address associated with your Speak & Sell account ready.
Transaction ID: Locate the unique transaction ID for the purchase you wish to refund.
Proof of Purchase: Gather any receipts or confirmation emails received at the time of purchase.
Subscription Details: If applicable, note the type of subscription and the billing cycle for the service.
Reason for Refund: Prepare a clear and concise explanation of why you are requesting the refund.
Communication History: Collect any relevant communication with customer support regarding this transaction.
Course or Product Name: Identify the specific course or product you are seeking a refund for.
Refund Policy Review: Familiarize yourself with Speak & Sell's refund policy to ensure your request meets the necessary criteria.
How Long Does it Take to Get a Refund?
Payment method
How long it takes*
Credit Card
5-7 working days
PayPal
3-5 working days
Bank Transfer
7-10 working days
*Working days are Monday to Friday, and don't include public holidays.
What are my Rights? Am I eligible for a Refund from Speak & Sell
At Speak & Sell, we are committed to providing valuable services to our users. We understand that there may be situations where users might inquire about refund eligibility. This section outlines the circumstances under which users may qualify for a refund, based on their specific account management needs and subscription details.
Service Satisfaction: If users find that the service does not meet their needs despite utilizing the resources provided, they may inquire about potential refund options.
Cancellation of Services: Users who have actively cancelled their subscription before the end of their billing cycle may seek a review of their account for potential eligibility for a refund for the unused period.
Technical Issues: In the event that users experience significant technical difficulties that prevent them from accessing the services in the expected manner, they might be eligible to discuss possible refund considerations based on their experience.
Changes in Subscription Plans: Users requesting a downgrade or change in their subscription plan within a billing cycle might explore the refund eligibility for any overcharges related to the upgrade period.
It is advisable for users to reach out to Speak & Sell directly for personalized guidance and to discuss specific account situations to best understand any applicable refund options.
Step-by-Step Process to Request Your Speak & Sell Refund Like a Pro
If you purchased through Speak & Sell.com:
Log in to your account on sarahgraytraining.com.
Go to the Account Settings section.
Select Billing Information or Subscription Details.
Locate the most recent transaction and click on Request Refund.
In the reason field, mention that the subscription renewed without notice and specify that the account was unused.
Complete the form and submit your request.
Check your email for confirmation and follow any further instructions provided.
If you purchased through Apple:
Open the Settings app on your iOS device.
Tap your Apple ID at the top of the screen.
Select Subscriptions.
Tap on the Speak & Sell subscription.
Select Cancel Subscription to stop future billing.
Navigate to Subscription Issues and select Request a Refund.
Clearly outline your case, emphasizing the renewal without prior notice and lack of usage.
Follow any prompts to complete your refund request.
Disclaimer
Chargeback is an independent consumer resource that provides educational information to help users understand how to cancel, manage, or request refunds for various subscriptions. We are not affiliated with, endorsed by, or sponsored by any of the companies mentioned on this site. All trademarks, logos, and brand names are the property of their respective owners.
The information we provide is based on publicly available sources and user reports and may contain inaccuracies or become outdated over time. Our guides are intended for general informational purposes only and should not be relied upon as official company instructions or legal advice.
Consumers are solely responsible for reviewing their own contracts, terms of service, and refund or cancellation obligations before taking any action. Nothing on this site should be interpreted as legal, financial, or contractual guidance.
Chargeback does not encourage or condone disputing valid charges, misrepresenting transactions, or taking any action that could violate a company's terms, service agreement, or applicable laws. We promote fair, transparent, and lawful communication between consumers and businesses.
I would like to request a refund of [Amount] due to [describe reason].
Please find attached documentation for your review (if applicable). I kindly request confirmation of the status of this request within 3-5 business days.
Thank you for your attention to this matter. If you need any further information, please do not hesitate to contact me at [Your Phone Number].
Sincerely, [Your Name]
Common refund statuses
Status
Meaning
What It Means for You
Pending
The refund request has been received but is not yet processed.
Your refund is under review. Expect an update within 1-2 business days.
Processing
The refund is currently being processed by our finance team.
Your refund is being prepared and will be completed shortly. Please allow up to 5 business days.
Refunded
The refund has been successfully issued to your original payment method.
The amount should reflect in your account within 3-7 business days depending on your bank.
Partially Refunded
A portion of your order has been refunded.
You will receive a refund for the specified amount. Check your email for details on what was refunded.
Completed
The refund process is fully complete.
You have received your funds, and your refund status is now closed.
Canceled
Your refund request has been canceled, either by you or the support team.
If you believe this is in error, please contact customer support for further assistance.
Real User Scenarios: When and How Refunds Were Successfully Claimed
Understanding the refund process is essential for users of Speak & Sell. Here are some real user scenarios illustrating when and how refunds were successfully claimed:
Subscription Overlap: A user accidentally upgraded their subscription plan while still on a trial period. Upon realizing the overlap, they contacted Speak & Sell support and received a prompt refund for the additional charge, as they were informed that the trial covered all needed features.
Plan Downgrade Timing: A customer decided to downgrade their subscription at the end of their billing cycle but noticed they were still billed at the higher rate. After inquiring with customer support, they were advised on the effective date of the downgrade, and a refund was issued for the recent charge reflecting the new plan.
Cancelled Event Usage: An individual purchased access to a masterclass series but was unable to attend due to a scheduling conflict. They reached out to Speak & Sell support, confirmed their inability to join, and were granted a refund for the unused sessions as per the event policy.
Billing Clarity: A user sought clarification regarding a charge on their account they didn’t recognize. After reviewing the billing details with Speak & Sell’s support team, it was established that it was for an optional feature they had signed up for but no longer needed, leading to a successful refund after they opted out of that feature.
The Easiest Way to Get a Speak & Sell Refund
If you're frustrated trying to get a refund from Speak & Sell—or if you didn't even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or card account, and we'll take care of the rest.
How to Track Your Refund Status Efficiently
Tracking your refund status with Speak & Sell can be straightforward if you know where to look. Here are some key methods to efficiently keep tabs on your refund:
Email Notifications: After initiating a refund, keep an eye on your email inbox for updates from Speak & Sell. These emails will notify you of the refund initiation and any relevant status changes.
In-App Notifications: If you have the Speak & Sell mobile app, you can receive in-app notifications about your refund status. Make sure your notifications are enabled to stay updated in real time.
Account Dashboard: Log in to your Speak & Sell account and navigate to the Billing Section. Here, you will find a specific tab dedicated to your refunds, showing the current status and any updates.
Order History: You can also check your Order History under your account settings. This section provides a comprehensive view of past transactions and the state of any refunds you’ve requested.
Refund Progress Updates: Speak & Sell provides detailed information regarding the progress of your refund. This includes when it was initiated, processed, and the expected timeframe for completion, ensuring you have visibility throughout the process.
Customer Support Tools: If you have further questions, take advantage of Speak & Sell’s customer support tools. Use the live chat feature or contact support directly from your account dashboard for immediate assistance regarding your refund status.
FAQ
Unfortunately, if users forget to cancel their subscription on time, refunds cannot be issued for the current billing cycle. It's important to stay mindful of the cancellation policy to avoid unintentional charges. For assistance, users are encouraged to reach out to customer support for guidance.
Refunds typically take 5 to 10 business days to process, depending on your bank's policies. Once processed, you should see the funds reflected in your account within that timeframe. If you have any concerns about the status of your refund, feel free to reach out to our support team for assistance.
If you notice a charge but do not have an active subscription, please check your account for any previous subscriptions or trial periods that may have occurred. You can also reach out to our customer support team with your transaction details for assistance in clarifying the charge.
If you are unable to obtain a refund from Speak & Sell, consider reaching out to their customer service team again for clarification on the process. You may also explore escalating your inquiry within their support system for better assistance. Additionally, reviewing your account details could provide insights into any options available for resolution.
If Speak & Sell is unable to issue a refund, you may want to review their refund policy to ensure you meet all criteria. Additionally, consider contacting customer support again for clarification or to discuss your situation in more detail. Checking your account details and the original purchase conditions could also provide further insights.
Chargeback and the Chargeback trademarks used herein are trademarks or registered trademarks of Chargeback and its affiliates. The use of any other trade name, copyright, or trademark is for identification and reference purposes only and does not imply any association with the copyright or trademark holder of their product or brand. Other product and company names mentioned herein are the property of their respective owners.
¹ Total savings is calculated based on internal annualized estimates of savings for customers. ² Average requests times may vary depending on volume of requests
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