Billing can often take a backseat in our minds, only becoming a concern when an unexpected charge arises, such as an automatic subscription renewal. To assist you in navigating this process, this guide provides a clear overview of how refunds work at Speed1 Inc (speed.app), including who is eligible for refunds and the straightforward steps to quickly request your money back. Our aim is to ensure you have all the information you need to address any billing concerns with ease.
What You Should Prepare Before Applying For Refund
Order ID: Have your unique order ID readily available for the specific transaction you wish to refund.
Account Email: Ensure you are using the email associated with your Speed1 Inc account for identification.
Transaction Date: Note the date of the purchase, as Speed1 Inc may require this for processing your refund.
Payment Method: Prepare details of the payment method used, including the last four digits of your card or PayPal account, if applicable.
Reason for Refund: Clearly articulate the reason you're requesting a refund, as this may be necessary for Speed1 Inc's review process.
Proof of Purchase: Have a copy of your receipt or any confirmation email received after your purchase.
Subscription Details: If applicable, gather information on your subscription tier and renewal dates if your refund request concerns a subscription service.
Contact History: Document any previous correspondence with Speed1 Inc’s customer service regarding this transaction to reference if needed.
How Long Does it Take to Get a Refund?
Payment method
How long it takes*
Credit Card
3-5 working days
Paypal
1-3 working days
Bank Transfer
5-7 working days
Google Pay
2-4 working days
Apple Pay
2-4 working days
*Working days are Monday to Friday, and don't include public holidays.
What are my Rights? Am I eligible for a Refund from Speed1 Inc
At Speed1 Inc, we understand that managing subscriptions and services can lead to questions about billing and refunds. Our aim is to provide clarity regarding the situations in which users may qualify for a refund. These policies are designed not only to support our customers but also to align with the unique nature of the services we offer.
Refund eligibility may apply to the following situations:
Service Quality Issues: If a user experiences problems with a service that significantly impede its usage, they may qualify for a refund for the period affected, provided that our customer support is informed within a specified timeframe.
Subscription Upgrade or Downgrade Mistakes: If users mistakenly select the wrong subscription tier and notify us promptly, they might be eligible for a refund for the difference, directly related to the subscription adjustments.
Unanticipated Service Changes: In the event that Speed1 Inc implements significant changes to the service that alters the agreed-upon usage experience, users may be eligible for a refund if they choose to discontinue their subscription.
Billing Cycle Adjustments: Users encountering account discrepancies during billing cycles related to period length or pricing changes may qualify for adjustments or refunds based on their account review.
Gift Subscriptions: Users who purchased gift subscriptions that were never redeemed may qualify for a refund within a certain period after the purchase, contingent on the gift subscription terms.
We encourage users to review their account settings and reach out to our support team for any inquiries regarding their eligibility for refunds, as we are committed to assisting you with your specific situation.
Step-by-Step Process to Request Your Speed1 Inc Refund Like a Pro
If you purchased through Speed1 Inc.com:
Visit the Speed1 Inc website at speed.app.
Log in to your account using your credentials.
Navigate to the Account Settings section.
Click on Subscription Details.
Locate the option for Request a Refund.
Fill in the details, emphasizing that the subscription renewed without notice.
Submit the refund request and wait for a confirmation email.
If you purchased through Apple:
Open the Settings app on your iPhone or iPad.
Tap your Apple ID at the top of the screen.
Select Subscriptions.
Find and tap on the Speed1 Inc subscription.
Scroll down and select Report a Problem.
Choose Request a Refund.
When prompted, mention that the account was unused and provide any additional necessary information.
If you purchased through Google Play:
Open the Google Play Store app.
Tap on the Menu icon (three horizontal lines) in the top-left corner.
Select Account.
Tap on Purchase History.
Find the Speed1 Inc subscription you wish to refund.
Tap on it, then select Report a Problem.
Indicate that the subscription renewed unexpectedly in your request.
If you purchased through Roku:
Visit the Roku website and log in to your account.
Navigate to Manage Account.
Select Subscriptions from the menu.
Find the Speed1 Inc subscription and click on it.
Select Request a Refund.
In your message, highlight that you were unaware of the renewal.
Disclaimer
Chargeback is an independent consumer resource that provides educational information to help users understand how to cancel, manage, or request refunds for various subscriptions. We are not affiliated with, endorsed by, or sponsored by any of the companies mentioned on this site. All trademarks, logos, and brand names are the property of their respective owners.
The information we provide is based on publicly available sources and user reports and may contain inaccuracies or become outdated over time. Our guides are intended for general informational purposes only and should not be relied upon as official company instructions or legal advice.
Consumers are solely responsible for reviewing their own contracts, terms of service, and refund or cancellation obligations before taking any action. Nothing on this site should be interpreted as legal, financial, or contractual guidance.
Chargeback does not encourage or condone disputing valid charges, misrepresenting transactions, or taking any action that could violate a company's terms, service agreement, or applicable laws. We promote fair, transparent, and lawful communication between consumers and businesses.
I would like to address a billing situation related to my account. [describe reason]
Due to this situation, I would like to request a refund of [Amount].
If applicable, I have attached documentation to support my request.
Please confirm receipt of this request and provide an update within 3-5 business days.
Thank you for your attention to this matter.
Sincerely, [Your Name] [Your Phone Number]
Common refund statuses
Status
Meaning
What It Means for You
Pending
Refund request submitted and awaiting review.
Your refund is in the review process and will be updated soon.
Processing
Refund is being processed by our financial team.
Your refund is being handled; please allow up to 3 business days for it to be completed.
Refunded
The amount has been refunded to your original payment method.
The refund is complete, and you should see the funds in your account shortly.
Partially Refunded
A portion of your original payment has been refunded.
You will see a partial refund in your account reflecting the adjustment made.
Completed
All refund processes have been finalized.
Your refund is final, and you have no action required.
Canceled
The refund request has been canceled.
If you believe this is an error, please contact customer support for assistance.
Real User Scenarios: When and How Refunds Were Successfully Claimed
At Speed1 Inc, users have various interactions with subscription services and digital offerings. Here are some real user scenarios where customers successfully claimed refunds:
Suspended Subscription: A user realized that they had inadvertently suspended their subscription during a promotional offer. After reaching out to customer service, they were able to get a refund for the missed month due to the misunderstanding.
Inaccurate Billing Cycle: A customer noticed that their billing cycle had reset earlier than expected due to a system update. Once they contacted support with their account details, Speed1 Inc promptly refunded the extra charge for that billing period.
Service Upgrade Confusion: A user attempted to upgrade their service plan but mistakenly selected the wrong option. Upon contacting customer support to clarify the issue, they received assistance in downgrading and securing a refund for the difference in cost.
Account Deactivation: After deactivating their account, a user noticed a charge for the following month. They reached out to customer service, who quickly verified the account status and processed a refund for the unexpected charge.
The Easiest Way to Get a Speed1 Inc Refund
If you're frustrated trying to get a refund from Speed1 Inc—or if you didn't even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or card account, and we'll take care of the rest.
How to Track Your Refund Status Efficiently
Tracking your refund status with Speed1 Inc is straightforward and efficient, thanks to our dedicated communication channels and user-friendly interfaces. Here’s how you can stay informed about your refund progress:
Check Your Email Updates: Speed1 Inc sends email notifications whenever there’s an update regarding your refund status. Look for emails with the subject "Refund Status Update" to stay informed about the progress of your refund.
Use the Speed1 Mobile App: For real-time updates, open the Speed1 mobile app. Navigate to the "Orders" section where you’ll find detailed information about your refund status as well as any associated messages or updates.
Visit Your Account Dashboard: Log into your Speed1 account and head to the "Account Dashboard." In the "Order History" section, you can select the specific order to view its refund status, including timestamps and reasons for any delays.
Billing Section Insights: In your account settings, the "Billing" section also provides specific details related to any refunds issued, showcasing the amounts credited back to your original payment method.
Utilize Merchant-Specific Tracking Tools: Speed1 Inc offers a unique feature called the "Refund Tracker" within your account settings, which allows you to see not just the status but also a timeline of your refund process alongside any relevant notes or additional actions needed.
FAQ
Refunds for subscriptions typically depend on the specific terms of your plan. If you forgot to cancel on time, we recommend reaching out to our customer support team to discuss your situation. While we cannot guarantee a refund, we’re here to help you find a resolution.
Refunds from Speed1 Inc typically take 5 to 10 business days to process, depending on your bank or payment provider's policies. Once initiated, you will receive a confirmation, and you should monitor your account for the refund to reflect within that timeframe.
If you see a charge from Speed1 Inc but do not have an active subscription, please first check your account details on the Speed1 app to verify your subscription status. If everything appears correct, contact our customer support team with your transaction details for further assistance in resolving the matter.
If you are unable to obtain a refund directly from Speed1 Inc, consider reaching out to customer service again for further assistance. You may also explore escalating your concern within their support system to ensure it receives the appropriate attention. Additionally, reviewing your account details and recent transactions can help clarify any misunderstandings.
If Speed1 Inc refuses to issue a refund, you may want to review their refund policy to ensure you understand the conditions. Additionally, consider reaching out to their customer support again for further clarification or assistance. Checking your account details may also provide insights into your transaction history and help in resolving the issue.
Chargeback and the Chargeback trademarks used herein are trademarks or registered trademarks of Chargeback and its affiliates. The use of any other trade name, copyright, or trademark is for identification and reference purposes only and does not imply any association with the copyright or trademark holder of their product or brand. Other product and company names mentioned herein are the property of their respective owners.
¹ Total savings is calculated based on internal annualized estimates of savings for customers. ² Average requests times may vary depending on volume of requests
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