Many users often overlook billing details until an unexpected charge catches their attention—perhaps an automatic subscription renewal. This guide is designed to clarify how SQ Jeunesse Aesthetic handles refunds and who qualifies for them. We will walk you through the steps necessary to request your money back efficiently, ensuring that you have all the information you need for a smooth process.
What You Should Prepare Before Applying For Refund
Proof of Purchase: Gather your order confirmation email or invoice from SQ Jeunesse Aesthetic.
Transaction ID: Note down the transaction ID from your order details, as this is crucial for tracking your refund request.
Account Information: Ensure you have your account details ready, including your username and associated email address used on jeunesse-aesthetics.com.
Service/Product Details: Document the specific service or product you are requesting a refund for, including appointment dates or product name.
Reason for Refund: Prepare a clear and concise explanation for your refund request to help facilitate the process.
Photos or Evidence: If applicable, provide any photos or documentation that support your refund claim, such as a reaction to a treatment or service dissatisfaction.
Terms and Conditions: Reference the specific terms related to refunds from SQ Jeunesse Aesthetic to ensure your request aligns with their policy.
How Long Does it Take to Get a Refund?
Payment method
How long it takes*
Visa
3-5 working days
MasterCard
3-5 working days
American Express
3-7 working days
PayPal
1-3 working days
Bank Transfer
5-10 working days
*Working days are Monday to Friday, and don't include public holidays.
What are my Rights? Am I eligible for a Refund from SQ Jeunesse Aesthetic
At SQ Jeunesse Aesthetic, we strive to provide exceptional aesthetic services and products tailored to our clients’ needs. Understanding your rights and eligibility for refunds is important when engaging with our services. Our refund policy is designed to ensure that you feel confident and satisfied with your experience.
The following situations may qualify for a refund or credit, depending on your specific circumstances:
Cancellation of Appointments: If an appointment is canceled more than 24 hours in advance, you may be eligible for a full refund of the service fee.
Service Dissatisfaction: Should you feel that a service received did not meet the agreed-upon standards, you may request a review for potential credit or refund options.
Service Rescheduling: If a service needs to be rescheduled by SQ Jeunesse Aesthetic, clients may be offered a refund for the canceled session, or they may choose to apply it towards another service.
Product Returns: If you purchase a product that is unopened and within the return window (typically 14 days), you may be eligible for a refund. Opened products may be eligible for exchange if they do not meet quality standards.
Promotional Services: If a service purchased through a promotion is not delivered as described, a refund request may be considered based on the promotion details.
We recommend reviewing each situation in the context of our policies to determine eligibility for any refunds or credits. For any specific inquiries or personal circumstances, please do not hesitate to reach out to our customer service team for assistance.
Step-by-Step Process to Request Your SQ Jeunesse Aesthetic Refund Like a Pro
If you purchased through SQ Jeunesse Aesthetic.com:
Visit the Jeunesse Aesthetics website and log into your account.
Navigate to the Billing section found in your profile settings.
Select the Membership or Subscription you wish to refund.
Look for the Request Refund option and click on it.
In the message field, state that the subscription renewed without notice and that you have not used the service.
Submit your refund request and check for a confirmation email regarding your request.
If you purchased through Apple:
Open the Settings app on your device.
Tap your Apple ID at the top (your name).
Select Subscriptions from the menu.
Find and tap the Jeunesse Aesthetic subscription.
Scroll down and select Cancel Subscription.
Go back to Apple ID menu, and navigate to Purchase History.
Locate the transaction related to the subscription and tap on it.
Select Report a Problem and choose the appropriate option.
In the comments, kindly mention that the renewal was unexpected and state that the account was unused.
Submit your request for a refund.
If you purchased through Google Play:
Open the Google Play Store app on your device.
Tap on the Menu icon (three horizontal lines).
Select Account.
Scroll down and find Purchase History.
Locate the Jeunesse Aesthetic subscription charge.
Tap on it and select Request a refund or Report a problem.
Choose the option for Subscription issues.
In the details, state that it renewed unexpectedly and that you have not used the service.
Submit your request.
If you purchased through Roku:
Go to the Roku website and log into your account.
Select Your Account and then Manage Your Subscriptions.
Find the Jeunesse Aesthetic subscription from the list.
Click on Unsubscribe to stop future charges.
Navigate to the Support or Help section of the Roku site.
Select the option to Contact Customer Support.
Choose to start a live chat or email option.
When prompted, mention that the subscription renewed without prior notice and that the account is unused.
Submit your refund request within the conversation.
Disclaimer
Chargeback is an independent consumer resource that provides educational information to help users understand how to cancel, manage, or request refunds for various subscriptions. We are not affiliated with, endorsed by, or sponsored by any of the companies mentioned on this site. All trademarks, logos, and brand names are the property of their respective owners.
The information we provide is based on publicly available sources and user reports and may contain inaccuracies or become outdated over time. Our guides are intended for general informational purposes only and should not be relied upon as official company instructions or legal advice.
Consumers are solely responsible for reviewing their own contracts, terms of service, and refund or cancellation obligations before taking any action. Nothing on this site should be interpreted as legal, financial, or contractual guidance.
Chargeback does not encourage or condone disputing valid charges, misrepresenting transactions, or taking any action that could violate a company's terms, service agreement, or applicable laws. We promote fair, transparent, and lawful communication between consumers and businesses.
I am writing to request a refund for the amount of [Amount] regarding the billing situation: [describe reason].
Attached to this email, you will find relevant documentation for your review.
I would appreciate your confirmation of this request within 3-5 business days.
Thank you for your attention to this matter.
Sincerely, [Your Name] [Your Phone Number]
Common refund statuses
Status
Meaning
What It Means for You
Pending
Your refund request has been received and is currently under review.
You will be notified once your request is processed, typically within 3-5 business days.
Processing
The refund is being processed. Funds are being transferred back to your original payment method.
Please allow 5-10 business days for the funds to reflect in your account.
Refunded
Your refund has been successfully completed and the amount has been credited back to you.
Check your account balance; the refund should appear shortly.
Partially Refunded
A portion of your order has been refunded, based on our return policy.
You will receive a notification detailing the refunded amount.
Completed
All refund processes have been finalized.
Your refund status is now closed; no further action is needed.
Cancelled
Your refund request has been cancelled, either by you or by our team.
If you believe this is an error, please contact our support team for assistance.
Real User Scenarios: When and How Refunds Were Successfully Claimed
At SQ Jeunesse Aesthetic, customers may occasionally seek refunds due to various circumstances. Here are some scenarios where users successfully claimed refunds relevant to their experiences:
Service Cancellation Prior to Appointment: A client scheduled a facial treatment but decided to cancel within the stipulated time frame. Upon requesting a refund through the online portal, they were promptly issued a refund for their prepayment, confirming the efficient handling of service cancellations.
Gift Card Balance Inquiry: A user purchased a gift card for a friend, but the balance did not reflect correctly after the first visit. After contacting customer service, they received a refund for the erroneous amount, ensuring the gift card value was adjusted appropriately.
Membership Plan Adjustments: A subscriber realized the monthly membership plan didn’t fit their needs and wanted to downgrade. After discussing their options with customer support, they managed to receive a refund for the difference in pricing for the upcoming billing cycle.
Promotion Miscommunication: A client booked a service based on a promotional offer that was mistakenly applied during checkout. Recognizing the error, they reached out for clarification and were granted a refund for the excess amount charged, solidifying the transparency of the promotional process.
The Easiest Way to Get a SQ Jeunesse Aesthetic Refund
If you're frustrated trying to get a refund from SQ Jeunesse Aesthetic—or if you didn't even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or card account, and we'll take care of the rest.
How to Track Your Refund Status Efficiently
Tracking your refund status at SQ Jeunesse Aesthetic is a straightforward process, allowing you to stay informed about your transaction. Here are the most efficient ways to check the status of your refund:
Email Notifications: After you request a refund, check your registered email for updates. SQ Jeunesse Aesthetic typically sends confirmation emails regarding your refund request and subsequent updates once the refund is processed.
In-App Notifications: If you’re using the SQ Jeunesse Aesthetic mobile app, look for in-app notifications. Updates may appear directly on your dashboard, providing real-time feedback on your refund status.
Account Dashboard: Log into your SQ Jeunesse Aesthetic account and navigate to the Order History section. Here, you can view detailed information about your past orders, including the status of any pending refunds.
Billing Section: For more comprehensive details, check the Billing section within your account settings. This area will not only show your transaction history but also specify which orders are eligible for refunds and their respective statuses.
Timeline of Progress: SQ Jeunesse Aesthetic provides a clear timeline for the refund process. Your refund status can be marked as 'Requested', 'In Process', or 'Completed'. Keep an eye on these indicators to know where your refund stands.
FAQ
If you forget to cancel your appointment with SQ Jeunesse Aesthetic, our cancellation policy requires advance notice to process a refund. Unfortunately, late cancellations may not be eligible for a refund. We encourage you to contact our customer service for assistance and to discuss your specific situation.
Refunds typically take between 5 to 10 business days to process, depending on your bank or payment provider. Once initiated, you should see the funds reflected in your account within that timeframe. However, processing times may vary based on financial institutions.
If you see a charge but don't have an active subscription, please review your account history to ensure no subscriptions are currently active. If you're still uncertain, contact our customer support team through the website for assistance. They will help clarify the charge and provide any necessary information.
If you are unable to receive a refund directly from SQ Jeunesse Aesthetic, consider reaching out to their customer service team again for further assistance. You may also explore escalating your inquiry within their support system to seek a resolution. Additionally, reviewing your account details and previous communications may provide further clarity regarding your request.
If SQ Jeunesse Aesthetic refuses to issue a refund, it's advisable to carefully review their refund policy for any specific stipulations. You may also wish to contact their customer support team again for clarification on your situation or to discuss potential alternatives. Additionally, ensure that all account details are accurate and up-to-date to facilitate any necessary further inquiries.
Chargeback and the Chargeback trademarks used herein are trademarks or registered trademarks of Chargeback and its affiliates. The use of any other trade name, copyright, or trademark is for identification and reference purposes only and does not imply any association with the copyright or trademark holder of their product or brand. Other product and company names mentioned herein are the property of their respective owners.
¹ Total savings is calculated based on internal annualized estimates of savings for customers. ² Average requests times may vary depending on volume of requests
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