It's common for subscribers to overlook billing details until a charge catches their attention, especially when it comes to automatic renewals like those from Sticker Club. This guide is designed to clarify how Sticker Club refunds work, who can request them, and the steps to ensure you receive your money back promptly. Whether you're navigating your first subscription or dealing with an unexpected charge, we're here to help make the process as smooth as possible.
What You Should Prepare Before Applying For Refund
Order Number: Your unique order number from your Sticker Club purchase.
Transaction ID: A reference number that confirms your payment for tracking purposes.
Email Confirmation: A copy or screenshot of the confirmation email received after your purchase.
Subscription Details: If applicable, your subscription plan details, including start date and renewal dates.
Reason for Refund: A clear explanation for why you are requesting a refund.
Return Instructions: Any return instructions or guidelines provided by Sticker Club in your order confirmation or on their website.
Product Condition: Documentation (photos) confirming the condition of the stickers if they were received damaged or defective.
Account Information: Your Sticker Club account email address or username for verification.
How Long Does it Take to Get a Refund?
Payment method
How long it takes*
Credit/Debit Card
5-7 working days
PayPal
3-5 working days
Apple Pay
3-5 working days
Google Pay
3-5 working days
*Working days are Monday to Friday, and don't include public holidays.
What are my Rights? Am I eligible for a Refund from Sticker Club
Sticker Club offers a subscription service that provides users with themed sticker packs delivered monthly. Users may have questions regarding their rights and eligibility for refunds under certain circumstances. Understanding the contexts that might qualify for refunds can help users manage their subscriptions effectively.
Incorrect Shipment: If a user receives an incorrect sticker pack or items that do not match their selected preferences, they could be eligible for a refund or replacement.
Defective Products: Users may qualify for a refund if they receive damaged or defective stickers that do not meet quality standards.
Subscription Cancellation within the Refund Period: If a user cancels their subscription within a specific time frame and has not yet received the next billing cycle's shipment, they might be eligible for a refund of that charge.
Non-Delivery of Products: If a shipment is confirmed but has not arrived within the expected delivery window, users may inquire about a refund for the undelivered pack.
Billing Discrepancies: Users may seek clarification on unexpected charges or discrepancies in their billing that could potentially lead to eligibility for a refund.
It is important for users to review their subscription details, including cancellation policies and delivery guidelines, to fully understand their rights regarding refunds. For specific inquiries or concerns, users are encouraged to reach out to Sticker Club's customer service for assistance.
Step-by-Step Process to Request Your Sticker Club Refund Like a Pro
If you purchased through Sticker Club.com:
Visit concealedpatriots.com and scroll to the bottom of the homepage.
Click on the "Contact Us" link.
Fill out the contact form with the following details:
Subject: Request for Refund
Message: Specify the nature of your issue, such as "The subscription renewed without notice" or "My account has been unused for the past month."
Your Email: Provide the email associated with your account.
Submit the form and wait for a response from customer support.
If you purchased through Apple:
Open the Settings app on your device.
Tap your Apple ID at the top of the screen.
Select Subscriptions.
Find and tap on the Sticker Club subscription.
Select Report a Problem at the bottom of the page.
Choose Cancel Subscription if required and then select the reason for the refund, emphasizing points like "The subscription renewed without notice" or "I haven't used the service in a while."
Submit your request for a refund.
If you purchased through Google Play:
Open the Google Play Store app.
Tap on the Menu icon (three horizontal lines) in the top-left corner.
Select Subscriptions.
Find the Sticker Club subscription and tap on it.
Tap on Manage and then select Cancel Subscription.
After cancellation, go back and tap on Request a Refund, mentioning reasons like "The subscription renewed without notice" or "The account was unused."
Follow any additional prompts to complete your refund request.
If you purchased through Roku:
Press the Home button on your Roku remote.
Scroll and select Streaming Channels.
Scroll down and select My Channels, then find the Sticker Club app.
Press the options button (*) on your remote and select Manage Subscription.
Choose Cancel Subscription to stop future charges.
Visit the Roku website and log into your account.
Navigate to My Account settings.
Look for Order History and find your purchase.
Click on Request Refund, mentioning points like "The subscription renewed without notice" or "I have not used the service recently."
Submit your refund request through the website.
Disclaimer
Chargeback is an independent consumer resource that provides educational information to help users understand how to cancel, manage, or request refunds for various subscriptions. We are not affiliated with, endorsed by, or sponsored by any of the companies mentioned on this site. All trademarks, logos, and brand names are the property of their respective owners.
The information we provide is based on publicly available sources and user reports and may contain inaccuracies or become outdated over time. Our guides are intended for general informational purposes only and should not be relied upon as official company instructions or legal advice.
Consumers are solely responsible for reviewing their own contracts, terms of service, and refund or cancellation obligations before taking any action. Nothing on this site should be interpreted as legal, financial, or contractual guidance.
Chargeback does not encourage or condone disputing valid charges, misrepresenting transactions, or taking any action that could violate a company's terms, service agreement, or applicable laws. We promote fair, transparent, and lawful communication between consumers and businesses.
Get help with your refund
"This app saved me $127 in minutes"
Draft email to Sticker Club for Refund
Script
Copy
Subject: Refund Request – Sticker Club Account [Your Email]
Dear Sticker Club Team,
I am writing to request a refund for my Sticker Club account. The details are as follows:
Billing Date: [Billing Date]
Amount: [Amount]
[describe reason]
I would like to request a refund for the amount mentioned above. I have attached any relevant documentation to support my request.
Could you please confirm receipt of this email and provide an update within 3-5 business days?
Thank you for your attention to this matter.
Sincerely,
[Your Name]
[Your Phone Number]
Common refund statuses
Status
Meaning
What It Means for You
Pending
Your refund request has been received and is under review.
This usually takes 1-3 business days. You will be updated once the review is complete.
Processing
Your refund is being processed by our team.
You can expect the refund to be completed within 3-5 business days.
Partially Refunded
A portion of your order has been refunded.
Check your email for details on which items were refunded and the amounts.
Refunded
Your refund has been successfully processed.
The amount will be credited to your original payment method within 5-10 business days.
Canceled
Your refund request has been canceled.
If this is an error, please contact our support team for assistance.
Completed
Your refund has been completed and all processes are finalized.
You should have received a confirmation email regarding the refund.
Real User Scenarios: When and How Refunds Were Successfully Claimed
At Sticker Club, users interact with a vibrant subscription service that delivers unique stickers to their door each month. Here are some real user scenarios where refunds were successfully requested and processed:
Subscription Overlap Situation: Sarah recently subscribed to the Classic Sticker Club package but forgot to cancel her previous subscription before it renewed. Upon realizing the overlap, she contacted customer support to explain the situation. Sticker Club promptly processed a refund for the second subscription charge, allowing Sarah to enjoy her favorite service without any double billing.
Shipping Delay Resolution: Tom eagerly awaited his Sticker Club order, but it was delayed beyond the expected delivery date. After reaching out to customer service, Tom learned that unexpected postal issues caused the delay. Sticker Club issued a refund for the shipping fees as a courtesy, ensuring that Tom felt valued even amidst the hiccup.
Upgrade Billing Clarification: Emily decided to upgrade her subscription from the Basic to Deluxe package. However, she noticed an extra charge on her account that she believed was not properly explained. After a quick chat with customer service, they clarified the billing cycle and issued a refund for the misunderstanding, restoring Emily's confidence in the service.
Change in Shipping Address: Jake moved to a new apartment and updated his shipping address for future sticker deliveries. Unfortunately, a previous order shipped to his old address. After contacting customer support, Jake explained the oversight, and Sticker Club quickly processed a refund for the mistakenly shipped order, making sure Jake received his stickers at the correct address.
The Easiest Way to Get a Sticker Club Refund
If you're frustrated trying to get a refund from Sticker Club—or if you didn't even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or card account, and we'll take care of the rest.
How to Track Your Refund Status Efficiently
Tracking your refund status with Sticker Club is an easy and efficient process, ensuring you're always informed about your transactions. Follow the steps below to stay updated on your refund progress.
Check Your Email: Sticker Club sends out refund updates directly to your registered email address. Look for emails with subject lines like "Refund Processed" or "Your Refund is on the Way" to stay informed.
Use the Account Dashboard: Log in to your Sticker Club account and navigate to the Order History section. Here, you can view the status of your refund, including any actions taken and estimated timelines.
In-App Notifications: If you have the Sticker Club mobile app, make sure to turn on notifications. You may receive timely updates related to your refund process within the app.
Billing Section Insights: Within your account settings, check the Billing section. It contains detailed information regarding any refunds, including the original transaction details and the refund amount.
Refund Progress Details: Sticker Club provides updates on the stages of your refund, including when it is approved and when it is processed. Keep an eye out for specific details about expected arrival dates.
FAQ
If you forgot to cancel your Sticker Club subscription on time, we typically cannot provide refunds for the recent billing cycle. We recommend reviewing the cancellation policy on our website for more details and contacting customer support if you have any further questions.
Refunds typically take 5 to 10 business days to process once they have been initiated. The exact time may vary depending on your bank or payment method. Please allow this timeframe for the funds to reflect in your account.
If you see a charge but don't have an active subscription, please begin by checking your email for any confirmation messages related to a past subscription. If you still believe the charge is in error, reach out to our customer support team with your details, and we’ll gladly assist you in resolving the issue.
If you are unable to obtain a refund directly from Sticker Club, consider reaching out to their customer service team again for further assistance. You may also escalate your inquiry within their support system to ensure it receives additional attention. Additionally, reviewing your account details for any applicable policies or options can provide further guidance.
If Sticker Club refuses to issue a refund, you may want to review their refund policy to ensure that your request aligns with their guidelines. Additionally, consider reaching out to their customer support again for further clarification or assistance. It's also a good idea to check your account details to verify the status of your order.
Chargeback and the Chargeback trademarks used herein are trademarks or registered trademarks of Chargeback and its affiliates. The use of any other trade name, copyright, or trademark is for identification and reference purposes only and does not imply any association with the copyright or trademark holder of their product or brand. Other product and company names mentioned herein are the property of their respective owners.
¹ Total savings is calculated based on internal annualized estimates of savings for customers. ² Average requests times may vary depending on volume of requests
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