Unexpected charges can be concerning, especially when it comes to subscriptions like Strong & Confident in CM (Tier 1). This guide is designed to provide you with a clear understanding of how refunds work, who qualifies for them, and the simple steps to request your money back efficiently. Whether you have questions about eligibility or need assistance navigating the refund process, we are here to support you every step of the way.
What You Should Prepare Before Applying For Refund
Account Information: Have your account details ready, including your username and email associated with Strong & Confident in CM (Tier 1).
Transaction ID: Locate the specific transaction ID for the purchase you are requesting a refund for.
Purchase Date: Note the date of the transaction for which you seek a refund.
Reason for Refund: Prepare a clear explanation for why you are requesting the refund, detailing any service/product issues.
Supporting Documentation: Gather any relevant emails, receipts, or communication regarding your purchase that may support your claim.
Refund Policy Reference: Familiarize yourself with Strong & Confident in CM (Tier 1)'s refund policy to ensure compliance.
Feedback on Service: Consider providing constructive feedback on how the service/product did not meet expectations, which may assist in processing your refund.
How Long Does it Take to Get a Refund?
Payment method
How long it takes*
Credit Card
3-5 working days
PayPal
2-3 working days
Apple Pay
2-4 working days
Google Pay
2-4 working days
*Working days are Monday to Friday, and don't include public holidays.
What are my Rights? Am I eligible for a Refund from Strong & Confident in CM (Tier 1)
At Strong & Confident in CM (Tier 1), users have certain rights regarding their subscriptions and services. Understanding these rights can help clarify eligibility for refunds based on specific circumstances related to account management and service usage.
Refund eligibility may arise in the following situations:
Service Interruptions: Users experiencing significant disruptions to services that impact their ability to fully utilize offerings might be eligible for a refund for that specific period.
Subscription Downgrades: If a user has downgraded their subscription and believes they are incorrectly billed for a higher tier, they may qualify for a refund for the difference in fees for that billing cycle.
Account Errors: Should there be discrepancies in the account settings impacting billing, users may be eligible for a refund based on the nature of those discrepancies.
Change of Service Terms: If there are notable changes to the service that were not communicated properly prior to billing, users may inquire about potential refunds related to those charges.
Service Termination: Upon the cessation of service, users may request clarification on any final charges and may be eligible to receive refunds for services not rendered as expected during the billing cycle.
Users are encouraged to review their individual circumstances and consult with customer support for specific questions regarding eligibility and refunds, ensuring that all inquiries are addressed in a timely manner.
Step-by-Step Process to Request Your Strong & Confident in CM (Tier 1) Refund Like a Pro
Find the Strong & Confident in CM (Tier 1) membership in your active subscriptions.
Select Request Refund.
In the refund request form, mention that the subscription renewed without notice.
Include details about your account’s lack of usage, such as “I have not utilized the service recently.”
Submit the request and await a confirmation email regarding your refund.
If you purchased through Apple:
Open the Settings app on your device.
Tap on your Apple ID at the top of the screen.
Select Subscriptions.
Find and tap on Strong & Confident in CM (Tier 1).
Scroll down and select Report a Problem.
Choose the option to Request Refund.
In your message, state that the subscription renewed without notice and emphasize that the service has not been used recently.
Submit your request and check your email for a response from Apple.
If you purchased through Google Play:
Open the Google Play Store app.
Tap on your profile icon in the top right corner.
Select Payments & Subscriptions.
Tap on Subscriptions.
Find Strong & Confident in CM (Tier 1) and tap on it.
Select Cancel Subscription (this is necessary for a refund request).
Immediately navigate to Account > Order History.
Locate the related charge and click on it, then tap Report a Problem.
Mention that the renewal occurred without prior notice and express that the subscription has not been used recently.
Submit your refund request and await a notification from Google.
If you purchased through Roku:
Go to the Roku website and log in to your account.
Select Manage Account on the home page.
Click on Subscriptions to view your active subscriptions.
Find and select Strong & Confident in CM (Tier 1).
Choose Cancel Subscription.
After cancellation, check your subscription details again.
Click on Submit a Ticket or find Contact Support.
State in your message that the subscription renewed without prior notification and that it has not been utilized.
Send the message and keep an eye on your emails for a response.
Disclaimer
Chargeback is an independent consumer resource that provides educational information to help users understand how to cancel, manage, or request refunds for various subscriptions. We are not affiliated with, endorsed by, or sponsored by any of the companies mentioned on this site. All trademarks, logos, and brand names are the property of their respective owners.
The information we provide is based on publicly available sources and user reports and may contain inaccuracies or become outdated over time. Our guides are intended for general informational purposes only and should not be relied upon as official company instructions or legal advice.
Consumers are solely responsible for reviewing their own contracts, terms of service, and refund or cancellation obligations before taking any action. Nothing on this site should be interpreted as legal, financial, or contractual guidance.
Chargeback does not encourage or condone disputing valid charges, misrepresenting transactions, or taking any action that could violate a company's terms, service agreement, or applicable laws. We promote fair, transparent, and lawful communication between consumers and businesses.
Get help with your refund
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Draft email to Strong & Confident in CM (Tier 1) for Refund
Script
Copy
Subject: Refund Request – Strong & Confident in CM (Tier 1) Account [Your Email]
Dear Strong & Confident in CM Support Team,
I hope this message finds you well.
[describe reason]
I would like to request a refund in the amount of [Amount].
I have attached relevant documentation for your reference, if applicable.
Please confirm the status of this request within 3-5 business days.
Thank you for your attention to this matter.
Sincerely, [Your Name] [Your Phone Number]
Common refund statuses
Status
Meaning
What It Means for You
Pending
The refund request has been received but not yet processed.
Your refund is in the queue. Typically, this status lasts 1-2 business days.
Processing
Your refund is currently being reviewed and processed.
This indicates that we are actively handling your refund. Expect updates within the next 2-4 business days.
Refunded
The refund has been successfully processed and returned to your payment method.
The funds should appear in your account within 3-5 business days, depending on your bank's processing times.
Partially Refunded
A portion of your purchase has been refunded.
This usually occurs when only part of your order is eligible for a refund. Check your email for details on the refunded amount.
Completed
The refund process has been finalized.
This status indicates that all actions related to your refund have been taken. Look for confirmation in your email.
Cancelled
The refund request has been cancelled and will not be processed.
If this status appears, please contact our support team for further assistance as the refund cannot be processed.
Real User Scenarios: When and How Refunds Were Successfully Claimed
At Strong & Confident in CM (Tier 1), users occasionally navigate challenges that lead them to seek refunds. Here are some real user scenarios illustrating how refunds were successfully claimed:
A user decided to upgrade their coaching package mid-month but later realized the added benefits wouldn’t fit their schedule. Upon contacting customer support, they explained the situation and received a pro-rated refund for the unused portion of the upgraded service.
After experimenting with a new training module, one user found that it did not align with their personal goals. They reached out to Strong & Confident in CM (Tier 1) to discuss their experience and were offered a full refund after indicating they had accessed the content less than the allowed trial period.
A customer enrolled in a group workshop discovered a scheduling conflict. They promptly informed the support team about their inability to attend and received a full refund for the workshop fee, accommodating their request within the company’s standard policy timeline.
In another scenario, a user faced a technical issue that hindered their access to previously purchased resources. After reporting the issue to customer support, they were granted a refund for the affected products, as they could not utilize them due to the technical difficulties beyond their control.
The Easiest Way to Get a Strong & Confident in CM (Tier 1) Refund
If you're frustrated trying to get a refund from Strong & Confident in CM (Tier 1)—or if you didn't even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or card account, and we'll take care of the rest.
How to Track Your Refund Status Efficiently
Tracking your refund status with Strong & Confident in CM (Tier 1) can be seamless and straightforward when you know where to look. Here are some efficient ways to keep tabs on your refund process:
Email Notifications: Keep an eye on your inbox for email updates from Strong & Confident in CM. They typically send notifications at key stages of the refund process, including confirmation of your refund request and when the refund has been processed. Make sure to check your spam folder if you don’t see these updates in your main inbox.
In-App Notifications: If you have the Strong & Confident app installed, enable notifications. The app provides real-time updates about your refund status, ensuring you receive timely information wherever you are.
Account Dashboard: Log into your account on the Strong & Confident website and navigate to the Order History section. Here, you can view details of each transaction, including any associated refund requests and their current status.
Billing Section: Within your account settings, check the Billing section. This area provides specific details about recent transactions, including any pending refunds or adjustments to your account balance related to your refund.
Detailed Refund Progress: Strong & Confident in CM offers insightful information regarding your refund's progress. You can find updates on whether your refund is pending, completed, or if there are any issues needing your attention.
Customer Support Tools: If you need further assistance, utilize the chat feature available on the Strong & Confident website. This ensures you can get prompt answers to any questions related to your refund status.
FAQ
At Strong & Confident in CM, we understand that life can be busy and sometimes cancellations may slip your mind. Unfortunately, if you miss the cancellation deadline, we are unable to offer refunds for that period. However, we encourage you to reach out to our customer service team, as they are here to assist you and discuss your situation further.
Refunds from Strong & Confident typically take 5 to 10 business days to appear in your account, depending on your bank's processing times. Once the refund is initiated on our end, you will receive a confirmation email to keep you updated on the status.
If you see a charge but do not have an active subscription, please first check your account for any past subscription details or any trial periods that may have recently ended. If you're still unsure, contact our customer support team with the transaction details so we can assist you further in resolving the issue.
If you're unable to obtain a refund directly from Strong & Confident in CM (Tier 1), you might consider reaching out to their customer service team again for further assistance. Additionally, escalating your request within their support system can sometimes lead to a resolution. Reviewing your account details carefully might also provide insights into your situation.
If you encounter challenges with your refund request from Strong & Confident in CM (Tier 1), consider reviewing the refund policy for clarity on applicable terms. You may also reach out to customer support again for further assistance or clarification regarding your specific situation. Additionally, checking your account details might help ensure that all necessary information is accounted for.
Chargeback and the Chargeback trademarks used herein are trademarks or registered trademarks of Chargeback and its affiliates. The use of any other trade name, copyright, or trademark is for identification and reference purposes only and does not imply any association with the copyright or trademark holder of their product or brand. Other product and company names mentioned herein are the property of their respective owners.
¹ Total savings is calculated based on internal annualized estimates of savings for customers. ² Average requests times may vary depending on volume of requests
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