Managing subscriptions often falls to the wayside until an unexpected charge catches your attention. If you've noticed a recent billing from Stupi, CHROM, MANTASLEEP, STUPID CAR TRA, CHROME INDUSTR, MANTA, LOCHB, or Dixxo, you're not alone. This guide will navigate you through the refund processes specific to each of these services, clarifying who is eligible for a refund and outlining the steps to quickly request your money back. We're here to help ensure that your experience remains positive and straightforward.
What You Should Prepare Before Applying For Refund
Order Number: Locate your unique order number for the purchased item or service from Stupi, CHROM, MANTASLEEP, STUPID CAR TRA, CHROME INDUSTR, MANTA, LOCHB, Dixxo.
Purchase Receipt: Have a copy of the receipt or confirmation email that includes transaction details such as date, amount, and product description.
Account Information: Gather your account email or user ID associated with your purchase to verify your identity.
Refund Policy Familiarization: Review the specific refund policy of the merchant to ensure eligibility for a refund based on reason and product type.
Product Condition: Confirm if the product is in its original condition, unopened, or in other specific states required for a return.
Return Authorization: If applicable, obtain a return authorization number from customer service prior to sending back any items.
Proof of Return Shipping: If returning a physical product, keep the shipping receipt or tracking number for the return shipment.
Digital Content Proof: For digital services or subscriptions, gather evidence of usage or cancellation that may support your refund request.
Communication Records: Document any previous communications regarding the refund or product issues with customer support.
Feedback on Issues: Prepare a brief explanation of the reason for the refund, including any specific problems encountered with the product or service.
How Long Does it Take to Get a Refund?
Payment method
How long it takes*
Credit/Debit Card
5-7 working days
PayPal
3-5 working days
Bank Transfer
7-10 working days
Gift Cards
Immediate to 3 working days
Cryptocurrency
3-5 working days
*Working days are Monday to Friday, and don't include public holidays.
What are my Rights? Am I eligible for a Refund from Stupi, CHROM, MANTASLEEP, STUPID CAR TRA, CHROME INDUSTR, MANTA, LOCHB, Dixxo
When using the services provided by Stupi, CHROM, MANTASLEEP, STUPID CAR TRA, CHROME INDUSTR, MANTA, LOCHB, and Dixxo, users have specific rights regarding refunds based on the nature of the products and services offered. Understanding these eligibility criteria can help clarify any potential refund scenarios that may arise.
The services and products offered typically include subscriptions for digital content, automotive accessories, and sleep products. Refund eligibility can vary widely depending on the nature of the product purchased and the scenario surrounding the request.
Subscription cancellations: Users who have canceled their subscriptions may inquire about refunds for the remaining duration of the subscription, particularly if the cancellation occurs before the next billing cycle.
Defective products: Customers who receive faulty or defective items, such as sleep products or automotive accessories, may be eligible for refunds upon request, often requiring the return of the product.
Misrepresentation of products: If a user believes the product received does not match the description provided prior to the purchase, they might be eligible for a refund. This typically requires documentation of the discrepancies.
Billing inaccuracies: Users who notice discrepancies in billing, such as incorrect amounts charged for a given product or service, may be eligible for a refund based on the nature of the charge.
General dissatisfaction: In some cases, products may come with satisfaction guarantees that could allow users to request a refund based on their overall experience with a product.
It is important for users to review the specific refund policy applicable to the product or service they have purchased, as these conditions might vary by category and are designed to provide clarity on eligibility.
Step-by-Step Process to Request Your Stupi, CHROM, MANTASLEEP, STUPID CAR TRA, CHROME INDUSTR, MANTA, LOCHB, Dixxo Refund Like a Pro
If you purchased through Stupi:
Visit stupidtech.com and log into your account.
Click on the Account Settings tab.
Select Billing Information from the menu.
Look for your recent transactions and find the subscription you wish to refund.
Click on Request Refund next to the relevant transaction.
In the message box, mention that the subscription renewed without prior notice and that you were unaware of the renewal.
Submit your refund request and keep an eye on your email for updates.
If you purchased through CHROM:
Log into your account at stupidtech.com.
Navigate to your Order History under your account settings.
Locate the relevant CHROM transaction.
Click on Details and then select Request Refund.
In your message, highlight that the account was unused prior to the recent charge.
Submit your request and check your email for confirmation.
If you purchased through MANTASLEEP:
Go to stupidtech.com and log in to your account.
Access the Payment History section from your dashboard.
Identify the MANTASLEEP charge you wish to dispute.
Click on the Request Refund button next to the transaction.
In your note, state that the subscription was not utilized, thus justifying your refund request.
Submit and monitor your inbox for further instructions.
If you purchased through STUPID CAR TRA:
Log in to your account on stupidtech.com.
Head to the Billing section in your account settings.
Search for the STUPID CAR TRA transaction.
Click on Request Refund.
Emphasize how you were not adequately informed of the renewal in the refund request.
Complete the process and keep an eye out for updates via email.
If you purchased through CHROME INDUSTR:
Log into your stupidtech.com account.
Select Manage Subscriptions from the account options.
Find the relevant CHROME INDUSTR subscription charge.
Click on Request Refund next to the charge.
In your message, assert that the account was not being used at the time of the charge.
Submit the refund request and await further communication.
If you purchased through MANTA:
Access stupidtech.com and log into your account.
Go to your account settings and click on Purchase History.
Identify the MANTA charge you are requesting a refund for.
Select Request Refund next to that transaction.
In your contact message, state that the subscription was renewed without notification.
Submit your request and check your email for a response.
If you purchased through LOCHB:
Log in at stupidtech.com.
Go to the Subscription Management section within settings.
Find the LOCHB transaction in your list.
Click on Request Refund.
Indicate that the subscription was not utilized and you were not advised prior to renewal.
Complete the submission and watch for email updates.
If you purchased through Dixxo:
Sign in to your account on stupidtech.com.
Navigate to your Billing Records.
Find the relevant Dixxo transaction.
Click on the Request Refund option.
In your message, mention that the subscription was unused before the recent charge.
Submit and monitor your email for further instructions.
Disclaimer
Chargeback is an independent consumer resource that provides educational information to help users understand how to cancel, manage, or request refunds for various subscriptions. We are not affiliated with, endorsed by, or sponsored by any of the companies mentioned on this site. All trademarks, logos, and brand names are the property of their respective owners.
The information we provide is based on publicly available sources and user reports and may contain inaccuracies or become outdated over time. Our guides are intended for general informational purposes only and should not be relied upon as official company instructions or legal advice.
Consumers are solely responsible for reviewing their own contracts, terms of service, and refund or cancellation obligations before taking any action. Nothing on this site should be interpreted as legal, financial, or contractual guidance.
Chargeback does not encourage or condone disputing valid charges, misrepresenting transactions, or taking any action that could violate a company's terms, service agreement, or applicable laws. We promote fair, transparent, and lawful communication between consumers and businesses.
Get help with your refund
"This app saved me $127 in minutes"
Draft email to Stupi, CHROM, MANTASLEEP, STUPID CAR TRA, CHROME INDUSTR, MANTA, LOCHB, Dixxo for Refund
Dear Stupi, CHROM, MANTASLEEP, STUPID CAR TRA, CHROME INDUSTR, MANTA, LOCHB, Dixxo Support Team,
I hope this message finds you well.
[describe reason]
I would like to request a refund for the amount of [Amount]. I have attached the relevant documentation for your review.
Please confirm the receipt of this email and let me know the next steps within the next 3-5 business days.
Thank you for your attention to this matter.
Sincerely,
[Your Name]
[Your Phone Number]
Common refund statuses
Status
Meaning
What It Means for You
Pending
Your refund request has been received but is not yet being processed.
Please wait for further updates. This usually takes up to 48 hours.
Processing
Your refund is currently being reviewed and processed by our team.
This status can take between 3 to 5 business days based on the volume of requests.
Refunded
The refund has been successfully processed and the amount is back to your original payment method.
You should see the amount reflected in your account within 3 to 7 business days.
Partially Refunded
A portion of the refund has been issued due to the nature of your return.
Check your refund summary for details on what was refunded.
Completed
The refund process is complete and no further actions are needed.
Thank you for your patience. Your matter is fully resolved.
Canceled
Your refund request has been canceled, either by you or our system.
If this was an error, please contact customer service for further assistance.
Real User Scenarios: When and How Refunds Were Successfully Claimed
When interacting with Stupi, CHROM, MANTASLEEP, STUPID CAR TRA, CHROME INDUSTR, MANTA, LOCHB, and Dixxo, users occasionally face scenarios where a refund may be successfully claimed. Here are some specific instances that highlight how users navigated their experiences:
Stupi Subscription Adjustment: A user of Stupi realized they had accidentally upgraded their subscription to a premium plan while seeking to maintain a basic one. After understanding the difference in benefits, the user easily contacted customer support to revert to their original plan and was granted a refund for the difference in charges for that billing cycle.
CHROM Order Cancellation: After placing an order for a CHROM device, a customer encountered a scheduling conflict and needed to cancel their order. Upon reaching out to customer service within the cancellation window, they were able to explain the situation and received a full refund without any hassle.
MANTASLEEP Product Return: A customer purchased a sleep mask from MANTASLEEP but found that it did not meet their preferences upon delivery. They initiated a return through the simple process outlined on the MANTASLEEP website and successfully received a refund for the purchase after returning the item as instructed.
LOCHB Service Interruption Credit: Following a brief service interruption experienced by a LOCHB user, the support team offered an account credit as a goodwill gesture. The user appreciated the prompt communication and was granted a partial refund for the inconvenience, enhancing their overall experience with the service.
The Easiest Way to Get a Stupi, CHROM, MANTASLEEP, STUPID CAR TRA, CHROME INDUSTR, MANTA, LOCHB, Dixxo Refund
If you're frustrated trying to get a refund from Stupi, CHROM, MANTASLEEP, STUPID CAR TRA, CHROME INDUSTR, MANTA, LOCHB, Dixxo—or if you didn't even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or card account, and we'll take care of the rest.
How to Track Your Refund Status Efficiently
Tracking your refund status efficiently with Stupi, CHROM, MANTASLEEP, STUPID CAR TRA, CHROME INDUSTR, MANTA, LOCHB, Dixxo is crucial for ensuring you're informed throughout the process. Each of these merchants has specific methods and tools to keep you updated on your refund.
Email Notifications: Check your email inbox for updates from Stupi, CHROM, or MANTASLEEP. They typically send confirmation emails when a refund is processed, including a tracking link specific to your order.
Account Dashboard: Login to your account on Stupi, CHROM, or MANTASLEEP to access your dashboard. Navigate to the Order History section, where you'll find detailed status updates on your refund requests and their current progress.
In-App Notifications: For users of STUPID CAR TRA, CHROME INDUSTR, and MANTA, use their mobile apps to receive real-time notifications. These apps will alert you whenever there's a change in your refund status.
Billing Section: Check the billing section of your account on LOCHB and Dixxo, which provides direct access to refunds initiated. Here, you can monitor the status and see the expected time frame for completion.
Customer Support: If you're not receiving updates, you can contact customer support via chat or email for immediate assistance. They can provide specific information regarding your refund status from Stupi, CHROM, MANTASLEEP, or any associated merchant.
Refund Progress Tracker: Some merchants like MANTA offer a built-in refund progress tracker in your order details. This tracker visually displays where in the refund process your request currently stands.
FAQ
Refunds for subscriptions with Stupi, CHROM, MANTASLEEP, STUPID CAR TRA, CHROME INDUSTR, MANTA, LOCHB, and Dixxo are generally not offered for cancellations made after the billing period has started. It’s important to review your subscription terms to understand the cancellation policy, and contacting customer support may provide additional options based on individual circumstances.
Refund processing times can vary based on the payment method used and your bank's policies. Typically, refunds may take anywhere from 3 to 10 business days to appear in your account after being processed. Please check with your bank for specific timelines regarding your account.
If you see a charge but do not have an active subscription, please start by checking your account for any recent transactions or subscriptions that may have been overlooked. You can also reach out to our customer support team with the details of the charge, and we will assist you in resolving the issue.
If you are unable to obtain a refund directly from Stupi, CHROM, MANTASLEEP, STUPID CAR TRA, CHROME INDUSTR, MANTA, LOCHB, or Dixxo, consider reaching out to customer service again for further assistance. You may also escalate your request within their support system to seek additional options. Additionally, reviewing your account details and any available documentation may help clarify your situation.
If you encounter difficulties with your refund request from Stupi, CHROM, MANTASLEEP, STUPID CAR TRA, CHROME INDUSTR, MANTA, LOCHB, or Dixxo, consider revisiting their refund policy for guidance on eligibility and processes. Additionally, you may reach out to customer support again to clarify any details and ensure that your request is being addressed appropriately. It's also a good idea to check your account details to confirm the status of your refund.
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¹ Total savings is calculated based on internal annualized estimates of savings for customers. ² Average requests times may vary depending on volume of requests
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