It’s common for many users to overlook billing details until an unexpected subscription charge pops up, often catching them by surprise. This guide aims to clarify how Subscription Confirmation refunds work, who qualifies for them, and the straightforward steps to request a refund quickly and efficiently. Our goal is to ensure you have the information needed to manage your subscriptions with confidence and ease.
What You Should Prepare Before Applying For Refund
Account Email Address: Ensure you have the email associated with your Subscription Confirmation account ready.
Transaction ID: Locate the specific transaction ID for the subscription you wish to refund, which can typically be found in your order confirmation email.
Subscription Details: Gather information about your subscription plan, including the start date and renewal date, to confirm eligibility for a refund.
Reason for Refund: Prepare a clear explanation of why you are requesting the refund, as this may be required during the process.
Payment Method: Have details of the payment method used for the initial transaction, as this will be necessary for the refund process.
Correspondence History: Compile any prior communication with customer support regarding this subscription, as this may expedite your request.
Cancellation Confirmation: If you have previously canceled your subscription, keep the confirmation email or notification handy as proof.
How Long Does it Take to Get a Refund?
Payment method
How long it takes*
Credit Card
3-5 working days
PayPal
1-2 working days
Debit Card
3-7 working days
Bank Transfer
5-10 working days
Apple Pay
1-2 working days
*Working days are Monday to Friday, and don't include public holidays.
What are my Rights? Am I eligible for a Refund from Subscription Confirmation
At Subscription Confirmation, we strive to provide clarity regarding user rights and refund eligibility related to our subscription services. Users are encouraged to understand the specific circumstances under which they may qualify for a refund or billing adjustment, primarily centered around their individual account status and subscription management.
The following situations may qualify users for a refund or adjustment:
Service Downtime: In the event that users experience significant service unavailability that affects their ability to utilize the subscription benefits, they may be eligible for a refund for that billing cycle.
Account Management Issues: Users who face difficulties accessing their accounts due to technical issues that are not resolved in a timely manner may inquire about potential refund options.
Billing Cycle Changes: If there are alterations to the scheduled billing cycle, such as a billing date change communicated prior to the charge, users may seek clarification and may qualify for billing adjustments.
Incorrect Subscription Level: In cases where users are billed for a subscription tier that does not align with their selected plan, there is potential for billing review and eligibility for a refund for the difference.
Early Cancellation Terms: Users who cancel their subscription in accordance with the specific cancellation policy are encouraged to review their account's billing cycle, as they may qualify for a prorated refund based on the remaining term of the subscription.
We recommend users reach out through the designated support channels for personalized assistance regarding their unique situation to determine eligibility for any potential refunds or adjustments.
Step-by-Step Process to Request Your Subscription Confirmation Refund Like a Pro
If you purchased through Subscription Confirmation:
Visit the hobbyenjoy.com website.
Scroll down to the bottom of the page and click on Contact Us.
Select Customer Support from the menu.
Choose the option for Billing Inquiries.
Fill out the support form, ensuring to include your subscription details.
In the message section, mention that the subscription renewed without notice and that you would like a refund.
Submit the form and wait for a response.
If you purchased through Apple:
Open the Settings app on your iPhone or iPad.
Tap your Apple ID at the top of the screen.
Select Subscriptions.
Find the subscription to hobbyenjoy.com in the list.
Tap on the subscription and then select Report a Problem.
Choose the reason for the refund and emphasize that the account was unused.
Submit your request.
If you purchased through Google Play:
Open the Google Play Store app.
Tap on the Menu (three horizontal lines) in the top-left corner.
Select Subscriptions.
Find and tap on your hobbyenjoy.com subscription.
Scroll down and select Cancel Subscription. (It may prompt you to confirm this action.)
After cancellation, visit the Google Play Help Center.
Follow the instructions for submitting a refund request, ensuring to mention lack of notice on renewal.
If you purchased through Roku:
From your Roku remote, navigate to Home.
Select Streaming Channels.
Scroll down and choose Manage Subscriptions.
Select your subscription to hobbyenjoy.com.
Choose Unsubscribe to cancel the service.
Visit the Roku Support website after cancelling.
Submit a refund request, highlighting that the subscription was not used or that renewal was unexpected.
Disclaimer
Chargeback is an independent consumer resource that provides educational information to help users understand how to cancel, manage, or request refunds for various subscriptions. We are not affiliated with, endorsed by, or sponsored by any of the companies mentioned on this site. All trademarks, logos, and brand names are the property of their respective owners.
The information we provide is based on publicly available sources and user reports and may contain inaccuracies or become outdated over time. Our guides are intended for general informational purposes only and should not be relied upon as official company instructions or legal advice.
Consumers are solely responsible for reviewing their own contracts, terms of service, and refund or cancellation obligations before taking any action. Nothing on this site should be interpreted as legal, financial, or contractual guidance.
Chargeback does not encourage or condone disputing valid charges, misrepresenting transactions, or taking any action that could violate a company's terms, service agreement, or applicable laws. We promote fair, transparent, and lawful communication between consumers and businesses.
Get help with your refund
"This app saved me $127 in minutes"
Draft email to Subscription Confirmation for Refund
I would like to bring to your attention the following situation: [describe reason].
In light of this, I would like to request a refund in the amount of [Amount].
Please find attached documentation that may assist in processing my request.
I would appreciate a confirmation regarding this request within 3-5 business days.
Thank you for your attention to this matter.
Sincerely,
[Your Name]
[Your Phone Number]
Common refund statuses
Status
Meaning
What It Means for You
Pending
Your refund request is under review.
This means we are processing your request; please allow up to 3 business days for a response.
Processing
Your refund is being processed.
Your refund is on its way, but it may take an additional 3-5 business days to reflect in your account.
Refunded
Your refund has been completed.
The funds have been credited back to your original payment method.
Partially Refunded
A portion of your order has been refunded.
Only part of your subscription fee has been returned; the remaining amount will not be refunded.
Canceled
Your refund or subscription has been canceled.
Please contact customer service if you wish to re-initiate the refund process.
Completed
Your refund process is complete.
All actions related to your refund have been finalized; no further actions are needed.
Real User Scenarios: When and How Refunds Were Successfully Claimed
At Subscription Confirmation, users often find themselves navigating various subscription management situations. Here are instances of how different users successfully claimed refunds:
Renewal Adjustment: Jane realized that she had set her subscription to renew on a date that conflicted with her financial planning. After reaching out to customer support to adjust the billing date, she was offered a full refund of the recent charge, allowing her to resubscribe at a more convenient time.
Plan Change Request: Mike decided to upgrade to a premium plan just before the billing cycle ended. Unfortunately, he later found the basic plan suited his needs better. After contacting support, he successfully received a refund for the difference, facilitating an easy transition back to the original plan.
Mid-Cycle Service Interruption: Sarah experienced a temporary service issue that affected her access to digital content. She reported the inconvenience through the help desk and was pleased to find that Subscription Confirmation issued her a refund for the downtime in her billing cycle, restoring her faith in the service.
Unused Subscription: Tom subscribed to a new hobby service but found himself too busy to engage. After a week, he decided to discontinue his subscription and requested a refund for the days he didn't use. The friendly customer support team processed his request promptly, making the refund experience seamless.
The Easiest Way to Get a Subscription Confirmation Refund
If you're frustrated trying to get a refund from Subscription Confirmation—or if you didn't even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or card account, and we'll take care of the rest.
How to Track Your Refund Status Efficiently
Tracking your refund status with Subscription Confirmation is a straightforward process. By following these specialized steps, you can stay updated on the progress of your refund efficiently.
Check Your Email Updates: Subscription Confirmation sends important refund updates via email. Look for emails with subject lines that include "Refund Status Update" to find detailed information about where your refund is in the processing cycle.
Use the Account Dashboard: Log into your Subscription Confirmation account and navigate to the Order History section. Here, you will find a list of your transactions along with their refund statuses. This section provides a clear overview of pending refunds and estimated processing times.
Billing Section Insights: Within your account settings, visit the Billing section. Not only can you view payment histories, but you can also find detailed records of recent refunds and their current statuses.
Mobile App Notifications: If you have the Subscription Confirmation mobile app installed, enable push notifications to receive real-time updates about your refund status directly on your phone. This way, you’ll be informed immediately when there are changes to your refund process.
Utilize Customer Support: In case you require further information, don't hesitate to reach out to Subscription Confirmation's customer support through the app or website. They can help clarify any uncertainties regarding your refund status.
FAQ
Unfortunately, if you forgot to cancel your subscription before the renewal date, we are unable to process a refund for the charge. We recommend reviewing your subscription terms for future renewals and setting reminders to ensure you can manage your account as needed. Thank you for your understanding.
Refund processing times can vary depending on your bank or payment provider, but typically it takes between 5 to 10 business days for the refund to appear in your account. Once the refund is processed on our end, you will receive a confirmation email notifying you of the transaction.
If you see a charge but do not have an active subscription, please check your email for any confirmation or account-related communication that may clarify the charge. If you need further assistance, you can reach out to our customer support team with the details of the transaction, and they will help you investigate the matter.
If you are unable to secure a refund directly from Subscription Confirmation, consider reaching out to their customer service team once more for clarification or assistance. Additionally, you might explore the option of escalating your inquiry within their support system to ensure that your concerns are thoroughly addressed. It can also be helpful to review your account details for any relevant information that may assist in the process.
If Subscription Confirmation declines your refund request, consider reviewing their refund policy for clarity on their terms. You may also want to reach out to their customer support team again for further assistance. Additionally, checking your account details and order history could provide more context regarding your subscription status.
Chargeback and the Chargeback trademarks used herein are trademarks or registered trademarks of Chargeback and its affiliates. The use of any other trade name, copyright, or trademark is for identification and reference purposes only and does not imply any association with the copyright or trademark holder of their product or brand. Other product and company names mentioned herein are the property of their respective owners.
¹ Total savings is calculated based on internal annualized estimates of savings for customers. ² Average requests times may vary depending on volume of requests
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