Overview
Sun Coast Sciences offers simple and effective solutions for healthy aging through doctor-designed, ultra-premium supplements. Their main products include skin care supplements like ReActivate for youthful skin, Total Package Serum which is a complete anti-aging serum, and Complete Eye Serum for instant eye care. The company is led by Dr. Mark Rosenberg, who has over 40 years of medical experience and focuses on helping people stay healthy and youthful as they age.
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The information was directly sourced from the official Sun Coast Sciences website where the company describes its main products and overall mission in an easy-to-understand way aimed at consumers looking for anti-aging health supplements.
How to Get a Sun Coast Sciences Refund: Step by Step
If you purchased through Sun Coast Sciences website direct (suncoastsciences.com):
- Call Sun Coast Sciences customer service at 1-888-281-6816 or email them at mail@suncoastsciences.com to initiate your refund request.
- Follow their instructions to obtain a return authorization and shipping instructions for returning any unwanted items related to the membership or subscription.
- Ship the product back using a return tracking number as provided or instructed.
- After they receive your returned package and verify it at their warehouse (this process can take up to 2 weeks), they will process your refund.
- When contacting, emphasize that the refund request is for a membership or subscription charge and that you want to return any products if required to complete the refund.
Tips and Tricks for Getting a Sun Coast Sciences Refund
- Contact customer service promptly via phone or email as soon as you decide you want a refund.
- Use clear, concise, and polite language emphasizing the product did not work as promised or meet your expectations.
- Request a Return Merchandise Authorization (RMA) number through their self-service portal or customer support to legitimize the return process.
- Keep all packaging and receipts intact to prove purchase and condition of the product.
- Be persistent but polite in follow-up communications if the refund or return process is delayed or resisted.
- Escalate the issue politely by asking to speak with a supervisor or using complaint platforms if initial attempts fail.
- Return the full unused or unopened product when requested to ensure eligibility for refund.
- Avoid confrontational language, instead focus on wanting a resolution that works for both parties.
- Document all communications with dates and names for reference in case of disputes.
- Time your refund request within the company’s stated return window (generally within 30 days).
Why Do People Request Refunds from Sun Coast Sciences
- Product dissatisfaction: Customers are unhappy with the effectiveness or results of the products.
- Damaged products: Products arrive damaged or defective.
- Non-receipt of shipment: Packages never arrive to the customer.
- Unwanted shipments: Customers receive shipments despite canceling subscriptions.
- Billing issues: Customers are charged after subscription cancellations or face unexpected charges.
- Difficulty in contacting support: Customers struggle to reach the company to arrange refunds or returns.
- Order errors: Customers accidentally order incorrect products or quantities.
- Subscription cancellations: Refund requests due to cancellations not being properly processed.
- Returns process: Customers returning products for full refunds under the 365-Day Guarantee.
Sun Coast Sciences Refund Script
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Hello,
I hope this message finds you well. I am writing to request a refund due to a billing issue related to my recent order. After reviewing my statement, I noticed an accidental charge that I would like to address.
Given the 365-Day Guarantee, I would appreciate your assistance in processing this refund at your earliest convenience. Please let me know if you need any further information from my side to expedite this process.
Thank you for your attention to this matter. I look forward to your prompt response.
Best regards,
[Your Name]
Sun Coast Sciences Refund Policy
Sun Coast Sciences has a 365-Day Guarantee on all products, allowing customers to call or email to initiate an exchange or refund. Refunds are processed once the completed return form and a valid tracking number are received, or when the returned package is processed, which may take up to two weeks.
The Easiest Way to Get a Sun Coast Sciences Refund
If you’re frustrated trying to get a refund from Sun Coast Sciences—or if you didn’t even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or card account, and we’ll take care of the rest.
Start reclaiming your money today with Chargeback
Editorial Note: These articles reflect the opinions of Chargeback's writers. Everyone's situation is unique; therefore, it is important to conduct your own research and note that our self-help tools are not guaranteed to help with any specific problem.
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