Billing is often an afterthought until an unexpected charge catches you off guard—perhaps an automatic subscription renewal. This guide is designed to clarify how refunds work at Sunday Club, outlining eligibility criteria and offering a straightforward process for requesting your money back. Whether you have questions about your subscription or simply need assistance, we’re here to help you navigate this easily and efficiently.
What You Should Prepare Before Applying For Refund
Order Confirmation Email: Locate the email that confirms your purchase, which includes essential details like your order number and transaction date.
Account Login Credentials: Ensure you have access to your Sunday Club account to verify purchase details and communicate about your refund request.
Transaction ID: Identify the specific transaction ID associated with your purchase for quick reference during the refund process.
Reason for Refund: Prepare a clear explanation for your refund request, detailing why you wish to return the product or service.
Chat or Email Communication: If you’ve previously contacted customer service regarding the issue, gather any relevant chat transcripts or email exchanges.
Product Condition Photos: If applicable, take clear photographs of the product to showcase its condition as part of your refund request.
Subscription Details: For subscription services, note the date your subscription started and any usage details that may be relevant to your refund.
Refund Policy Reference: Familiarize yourself with Sunday Club’s specific refund policy to ensure your request complies with their guidelines.
How Long Does it Take to Get a Refund?
Payment method
How long it takes*
Credit/Debit Card
5-7 working days
PayPal
3-5 working days
Apple Pay
3-5 working days
Google Pay
3-5 working days
*Working days are Monday to Friday, and don't include public holidays.
What are my Rights? Am I eligible for a Refund from Sunday Club
At Sunday Club, users have specific rights regarding their subscriptions, and understanding eligibility for refunds is important for an optimal experience. Sunday Club primarily offers a subscription-based service that provides access to curated content and community features. Refund eligibility is often determined by the context of account management and service utilization.
Refund scenarios relevant to Sunday Club can include:
Subscription Downgrade: Users who wish to downgrade their subscription may qualify for a prorated refund for the remaining days of the previous billing cycle.
Service Interruption: If a significant service interruption occurs for an extended period, users may be eligible for a refund for the duration of that interruption.
Content Issues: Users who encounter issues with accessing specific content that was advertised may have grounds to request a refund if the service provided does not align with the subscription terms.
Account Management Queries: Users who have questions about their subscription status or billing practices may reach out for clarification, which can lead to adjustments or credits based on company policy.
Users are encouraged to review their subscription details and reach out to customer service for assistance with specific situations that may qualify for a refund. It’s essential to be aware of the terms agreed upon at the time of subscription, as those will guide the eligibility criteria for refunds.
Step-by-Step Process to Request Your Sunday Club Refund Like a Pro
If you purchased through SundayClub.com:
Visit the Sunday Club website and log into your account.
Go to the Account Settings section.
Select Billing or Subscriptions.
Locate the recent charge that you wish to refund.
Click on Request Refund next to the transaction.
In the message box, mention that the subscription renewed without notice and state that you were unable to use the service.
Submit your refund request and take note of any confirmation you receive.
If you purchased through Apple:
Open the Settings app on your device.
Tap your Apple ID at the top of the screen.
Select Subscriptions.
Find your Sunday Club subscription and tap it.
Choose Cancel Subscription first, then look for refund options.
To report a problem, visit reportaproblem.apple.com.
Log in, find the charge, and click Report.
Use a message mentioning that the account was left unused and request a refund.
If you purchased through Google Play:
Open the Google Play Store app.
Tap the Menu icon (three horizontal lines).
Select Subscriptions.
Locate your Sunday Club subscription and tap on it.
Tap Cancel Subscription first.
After cancellation, go to Google Play's refund request form online.
Fill out the form and mention that you didn't use the subscription in your request.
If you purchased through Roku:
Go to the Roku Home Screen and select Streaming Channels.
Navigate to Manage Installed Channels.
Select Sunday Club from your list of channels.
Click on Unsubscribe to stop future billing.
Go to Roku's website and log into your account.
Find the subscription transaction and click on Report a Problem.
In your message, mention that charges continued without prior notice.
Disclaimer
Chargeback is an independent consumer resource that provides educational information to help users understand how to cancel, manage, or request refunds for various subscriptions. We are not affiliated with, endorsed by, or sponsored by any of the companies mentioned on this site. All trademarks, logos, and brand names are the property of their respective owners.
The information we provide is based on publicly available sources and user reports and may contain inaccuracies or become outdated over time. Our guides are intended for general informational purposes only and should not be relied upon as official company instructions or legal advice.
Consumers are solely responsible for reviewing their own contracts, terms of service, and refund or cancellation obligations before taking any action. Nothing on this site should be interpreted as legal, financial, or contractual guidance.
Chargeback does not encourage or condone disputing valid charges, misrepresenting transactions, or taking any action that could violate a company's terms, service agreement, or applicable laws. We promote fair, transparent, and lawful communication between consumers and businesses.
Get help with your refund
"This app saved me $127 in minutes"
Draft email to Sunday Club for Refund
Script
Copy
Subject: Refund Request – Sunday Club Account [Your Email]
Dear Sunday Club Team,
I hope this message finds you well.
I am writing to address a billing situation. [describe reason]
I would like to request a refund in the amount of [Amount].
Please find attached documentation for your reference, if applicable.
I would appreciate it if you could confirm receipt of this request within 3-5 business days.
Thank you for your attention to this matter.
Sincerely, [Your Name] [Your Phone Number]
Common refund statuses
Status
Meaning
What It Means for You
Pending
Your refund request has been received and is awaiting approval.
This status indicates that your refund is under review and not yet finalized. Please allow up to 3 business days for processing.
Processing
Your refund approval is in progress.
Your refund has been approved and is currently being processed. Expect it to complete within 5-7 business days.
Completed
Your refund has been successfully issued.
Funds should now be available in your original payment method. Check your account to confirm.
Partially Refunded
A portion of your total has been refunded.
The remainder of your order remains active. You can review the changes in your account.
Canceled
Your refund request was canceled.
You will not receive your refund. If this was a mistake, please contact our support team immediately.
Denied
Your refund request has been denied.
This typically means your purchase is non-refundable. Review our policy or reach out for further explanation.
Real User Scenarios: When and How Refunds Were Successfully Claimed
Sunday Club members sometimes find themselves navigating various scenarios where refunds may be applicable. Here are a few instances where users successfully claimed refunds via Sunday Club:
Subscription Overlap: A user realized they accidentally reactivated their subscription while trying to switch plans. Once they contacted customer support with their account information, they were able to initiate a refund for the overlapping period that they did not intend to use.
Service Interruption: During a scheduled service interruption, a member decided to request a refund for that month’s subscription fee. Upon reaching out to Sunday Club’s support, they clarified the circumstances and promptly received a credit back to their account.
Trial Period Misunderstanding: A user believed they were still within the free trial period after not receiving clear communication about the end date. After discussing this with customer service, they were issued a refund for their first month’s subscription, as it was found they had been billed mistakenly.
Billing Inquiry: A member noticed a recent charge that seemed inconsistent with their subscription plan. After reviewing the details with support, they discovered an error in their billing cycle and were issued a refund for the extra charge promptly.
The Easiest Way to Get a Sunday Club Refund
If you're frustrated trying to get a refund from Sunday Club—or if you didn't even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or card account, and we'll take care of the rest.
How to Track Your Refund Status Efficiently
Tracking your refund status with Sunday Club is straightforward and efficient, ensuring you stay updated every step of the way. Follow these specific tips to keep an eye on your refund progress:
Email Notifications: Keep an eye on your email inbox for updates on your refund status. Sunday Club sends detailed emails outlining the progress of your refund, including confirmation when it has been processed.
In-App Notifications: If you’re using the Sunday Club mobile app, check the notifications section for real-time updates on your refund requests. These notifications will provide you with essential information, including approval status and estimated completion time.
Account Dashboard: Log in to your account on the Sunday Club website and navigate to the Order History section. Here, you can find a complete overview of your orders, including any refund requests and their current statuses.
Billing Section: To find detailed information about your refunds, visit the Billing section of your account settings. This area will outline all financial transactions, including any pending or completed refunds.
Refund Status Updates: Sunday Club provides a clear timeline for your refund process. In your order history, you can see specific milestones, such as when your refund was initiated and when it is expected to be completed.
Customer Support: If you have any questions or need further assistance, don’t hesitate to reach out to Sunday Club’s customer support. They’re available through chat or email and can provide personalized updates about your refund status.
FAQ
If you forgot to cancel your Sunday Club subscription on time, unfortunately, we cannot process a refund for that billing cycle. We recommend reviewing our cancellation policy for future reference, and if you have any questions, feel free to reach out to our customer support team for assistance.
Refunds typically take 5 to 7 business days to process, depending on your financial institution's policies. Once processed, the refund will appear on your account statement. If you have any concerns or further questions, feel free to reach out to our customer service team.
If you see a charge but do not have an active subscription, please check your account details on our website to confirm your status. If the charge remains unclear, we recommend reaching out to our customer support team for further assistance, providing any relevant information about the transaction.
If you are unable to receive a refund directly from Sunday Club, you may consider reaching out to customer service again for further assistance. Additionally, you can explore escalating your inquiry within their support system to ensure your concerns are addressed. Reviewing your account details and transactions may also provide clarity on your request.
If Sunday Club declines to issue a refund, you may want to review the refund policy on their website to ensure that all conditions have been met. Additionally, consider reaching out to customer support again with any pertinent information regarding your request. It might also be helpful to check your account details to ensure everything is in order.
Chargeback and the Chargeback trademarks used herein are trademarks or registered trademarks of Chargeback and its affiliates. The use of any other trade name, copyright, or trademark is for identification and reference purposes only and does not imply any association with the copyright or trademark holder of their product or brand. Other product and company names mentioned herein are the property of their respective owners.
¹ Total savings is calculated based on internal annualized estimates of savings for customers. ² Average requests times may vary depending on volume of requests
Comments (0)