Many users often overlook billing details until an unexpected charge catches them off guard, such as an automatic subscription renewal. This guide aims to clarify how refunds work at Sunday Scaries, outlining eligibility criteria and providing step-by-step instructions for a quick refund request. By following this guide, you can navigate the refund process with ease and confidence, ensuring your concerns are addressed promptly.
What You Should Prepare Before Applying For Refund
Order Number: Locate your unique order number from your purchase confirmation email.
Receipt/Proof of Purchase: Have the original receipt or digital confirmation readily available for reference.
Product Information: Identify the specific product(s) you wish to return, including flavor or variety details if applicable, such as CBD gummies or tinctures.
Return Policy Review: Visit Sunday Scaries' website to read their refund policy to ensure your request falls within the allowable time frame.
Account Details: Log into your Sunday Scaries account to gather any relevant account information, especially if you have made multiple purchases.
Reason for Refund: Be prepared to provide a clear and concise reason for the refund request to facilitate the process.
Shipping Information: If applicable, keep records of shipping details, including trackable shipping labels if items are being returned.
Photo Evidence: If the product was damaged or defective, take clear photos to support your claim.
How Long Does it Take to Get a Refund?
Payment method
How long it takes*
Credit Card
5-7 working days
Debit Card
5-7 working days
PayPal
3-5 working days
Shop Pay
3-5 working days
*Working days are Monday to Friday, and don't include public holidays.
What are my Rights? Am I eligible for a Refund from Sunday Scaries
At Sunday Scaries, customer satisfaction is a priority, and the company understands that there may be instances where users have questions about their eligibility for refunds. Sunday Scaries specializes in wellness products designed to help users manage stress and promote relaxation, and as with any product-based service, there are specific situations in which users may qualify for a refund or return.
Below are scenarios that are specifically relevant to Sunday Scaries, which might affect refund eligibility:
Product Issues: Customers who receive products that are damaged or defective upon arrival may be eligible for a refund or exchange. It’s advisable to report such issues within a specific timeframe, as outlined in the return policy.
Satisfaction Guarantee: For first-time buyers, Sunday Scaries offers a satisfaction guarantee on select products. If users find that the products do not meet their expectations based on stated benefits, they may qualify for a refund when returning the item within a designated period.
Incorrect Orders: If users receive the wrong item or an incorrect quantity of products, they may be eligible for a refund or exchange. Prompt communication regarding the order discrepancy is encouraged.
Subscription Cancellations: For users with subscriptions, it’s important to review billing dates and cancellation confirmations. Cancellations completed before the next billing cycle may affect the eligibility for a refund for that upcoming charge.
Return Policy Compliance: Users who wish to initiate a refund should ensure compliance with Sunday Scaries’ return policy, which includes conditions on product returns, such as unopened or unused items within the allowable return period.
Step-by-Step Process to Request Your Sunday Scaries Refund Like a Pro
If you purchased through Sunday Scaries.com:
Visit the Sunday Scaries website.
Scroll down to the bottom of the page and click on "Contact Us".
Select the appropriate subject related to refunds.
In your message, specify the order number and the reason for the refund request. Mention that the subscription renewed without prior notice.
Submit the message and await a response via email.
If you purchased through Apple:
Open the Settings app on your device.
Tap your Apple ID at the top of the screen.
Select Subscriptions.
Find and select your Sunday Scaries subscription.
Tap Report a Problem and choose the relevant issue.
In your message, state the subscription renewed unexpectedly and mention you have not used it.
Submit the report and check your email for updates.
If you purchased through Google Play:
Open the Google Play Store app.
Tap on the Menu (three horizontal lines) in the top left corner.
Select My Apps & Games.
Go to the Subscriptions tab.
Locate your Sunday Scaries subscription and tap on it.
Select Report a Problem.
In your message, highlight that the subscription auto-renewed without your knowledge and note that it was unused.
Submit your request and monitor your email for a reply.
If you purchased through Roku:
Go to the Roku website and log into your account.
Navigate to the Manage Account section.
Locate your Subscriptions.
Find your Sunday Scaries subscription and select it.
Click on Contact Support for further assistance.
In your communication, express that the subscription renewed without you being notified and specify that you have not utilized it.
Send your message and await an email response.
Disclaimer
Chargeback is an independent consumer resource that provides educational information to help users understand how to cancel, manage, or request refunds for various subscriptions. We are not affiliated with, endorsed by, or sponsored by any of the companies mentioned on this site. All trademarks, logos, and brand names are the property of their respective owners.
The information we provide is based on publicly available sources and user reports and may contain inaccuracies or become outdated over time. Our guides are intended for general informational purposes only and should not be relied upon as official company instructions or legal advice.
Consumers are solely responsible for reviewing their own contracts, terms of service, and refund or cancellation obligations before taking any action. Nothing on this site should be interpreted as legal, financial, or contractual guidance.
Chargeback does not encourage or condone disputing valid charges, misrepresenting transactions, or taking any action that could violate a company's terms, service agreement, or applicable laws. We promote fair, transparent, and lawful communication between consumers and businesses.
I am writing to request a refund regarding my account. The details of the billing situation are as follows: [describe reason].
I would like to request a refund in the amount of [Amount]. If applicable, I have attached documentation for your review.
Could you please confirm receipt of this request and provide an update within 3-5 business days?
Thank you for your attention to this matter.
Sincerely, [Your Name] [Your Phone Number]
Common refund statuses
Status
Meaning
What It Means for You
Pending
Your refund request has been submitted and is awaiting approval.
You will receive an update via email within 1-3 business days.
Processing
Your refund is currently being processed by our team.
Please allow up to 5 business days for the refund to be reflected in your account.
Refunded
Your refund has been successfully processed.
The amount has been credited back to your original payment method.
Partially Refunded
A portion of your order has been refunded.
You will see the adjusted amount credited back to your account.
Completed
Your refund process is finalized.
You can check your account for the new balance or any changes.
Canceled
Your refund request has been canceled.
You may need to contact customer service for further assistance.
Real User Scenarios: When and How Refunds Were Successfully Claimed
At Sunday Scaries, users often interact with their subscriptions, products, and various service offerings. Here are a few real user scenarios where refunds were successfully claimed:
Subscription Pause Request: A customer decided to pause their Sunday Scaries subscription for a few months due to a busy schedule. After successfully pausing their account, they realized they were charged for a renewal. Upon contacting customer support, they clarified their subscription status and received a refund for the billing that occurred after the pause.
Shipping Delay on an Order: A user ordered a special blend of CBD gummies for an upcoming event but encountered a shipping delay that meant they wouldn’t arrive on time. After reaching out to customer service, they explained their situation, and Sunday Scaries issued a refund for the order promptly, allowing them to reorder at a later date.
Unopened Product Return: A customer purchased a bottle of CBD tincture but decided it wasn't right for them before opening it. They followed the return policy by contacting Sunday Scaries and providing the necessary order details. The team guided them through the return process and issued a full refund for the unopened product once it was confirmed received.
Accidental Subscription Renewal: A customer accidentally renewed their subscription during a promotional period they missed. After realizing the mistake, they contacted Sunday Scaries support for clarification about the renewal. The team noted the situation and processed a refund, allowing the customer to take advantage of the next promotional offer instead.
The Easiest Way to Get a Sunday Scaries Refund
If you're frustrated trying to get a refund from Sunday Scaries—or if you didn't even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or card account, and we'll take care of the rest.
How to Track Your Refund Status Efficiently
Tracking your refund status with Sunday Scaries is designed to be as simple and transparent as possible. Here's how you can efficiently check the progress of your refund:
Email Notifications: After you initiate a refund, keep an eye on your inbox. Sunday Scaries sends timely email updates about the status of your refund, including when it's being processed and when you can expect it to be completed.
Account Dashboard: Log into your Sunday Scaries account and navigate to the Order History section. Here, you'll find a detailed summary of your recent purchases, including any refunds and their current status.
Mobile App Tracking: If you use the Sunday Scaries mobile app, you can conveniently check the refund status under the Account Settings or Order History tabs, allowing you to stay updated on-the-go.
Progress Information: Sunday Scaries provides detailed information about your refund's progress. In your account dashboard, each refund will show a status, such as Pending, Processed, or Completed, along with expected timelines for each stage.
Customer Support: If you have further questions about your refund, reach out to Sunday Scaries' customer support team through the website or app. They can provide additional tracking information and help resolve any concerns.
FAQ
If you forgot to cancel your subscription on time, unfortunately, we are unable to process a refund for that billing cycle. However, we encourage you to reach out to our customer service team, as they may provide assistance or offer alternative solutions for your situation.
Refunds from Sunday Scaries typically take 3-5 business days to process, depending on your bank or payment provider's policies. Once the refund is processed on our end, the timeline for it to appear in your account may vary.
If you see a charge but don't have an active subscription, please check your account for any previous purchases or active trial memberships. If you're still unsure, we recommend reaching out to our customer support team for assistance in resolving your inquiry.
If you're unable to secure a refund directly from Sunday Scaries, consider reaching out to their customer service once more for clarification on your situation. You may also wish to explore escalating your inquiry within their support system for further assistance. Additionally, reviewing your account details could provide insights into available options.
If your refund request with Sunday Scaries has not been fulfilled, consider reviewing their refund policy for any specific requirements or conditions. You may also reach out to their customer support team again for further clarification on your request, or ensure that all your account details were submitted correctly to facilitate the process.
Chargeback and the Chargeback trademarks used herein are trademarks or registered trademarks of Chargeback and its affiliates. The use of any other trade name, copyright, or trademark is for identification and reference purposes only and does not imply any association with the copyright or trademark holder of their product or brand. Other product and company names mentioned herein are the property of their respective owners.
¹ Total savings is calculated based on internal annualized estimates of savings for customers. ² Average requests times may vary depending on volume of requests
Comments (0)