It’s common for users to overlook billing details until an unexpected charge comes through, such as an automatic subscription renewal. This guide is designed to clarify how refunds work at Swiftkick Martial Arts, detailing eligibility criteria and the streamlined steps to request a refund efficiently. Understanding these processes can help you feel more confident about managing your account and finances with us.
What You Should Prepare Before Applying For Refund
Account Information: Your Swiftkick Martial Arts membership ID or account username for identification.
Transaction Details: The transaction ID or receipt number from your original payments.
Enrollment Date: The date you started your membership or purchased a class package.
Communication Records: Any email correspondence regarding your membership or refund request.
Cancellation Request: A formal written request for cancellation, if applicable, indicating your reason for the refund.
Proof of Payment: Copies of any payments made, including credit card statements highlighting the Swiftkick transactions.
Personal Identification: A government-issued ID for verification if required by customer service.
Class Schedules: Documentation of the classes you attended versus the ones you are seeking a refund for.
Refund Request Form: Any specific forms provided by Swiftkick Martial Arts that need to be filled out for refund processing.
Refund Policy Acknowledgment: Familiarize yourself with Swiftkick Martial Arts' refund policy to understand eligibility requirements.
How Long Does it Take to Get a Refund?
Payment method
How long it takes*
Credit/Debit Card
5-7 business days
PayPal
3-5 business days
Cash
Immediate (in-person refund)
Check
7-10 business days
Gift Certificate
Available for immediate use
Bank Transfer
3-7 business days
*Working days are Monday to Friday, and don't include public holidays.
What are my Rights? Am I eligible for a Refund from Swiftkick Martial Arts
At Swiftkick Martial Arts, we strive to provide our members with a positive and enriching experience through our martial arts classes and programs. Understanding your eligibility for refunds is crucial to managing your membership effectively. Below are specific circumstances under which users may qualify for a refund.
Class Cancellation: If Swiftkick Martial Arts must cancel a scheduled class due to unforeseen circumstances, affected members may be eligible for a refund for that specific class session.
Membership Termination: If a member decides to terminate their membership within the trial period, they may qualify for a refund of the membership fees paid during that time.
Unsatisfied with Services: In the event that a member feels their experience does not align with the offerings outlined prior to enrollment, they may inquire about the possibility of a refund within a specified period after enrollment.
Special Events: Refund eligibility may apply for special events or seminars if cancellation occurs, allowing users to receive a refund for their registration fees.
For specific inquiries or to discuss your situation further, please reach out to Swiftkick Martial Arts directly to clarify any questions regarding eligibility and refunds.
Step-by-Step Process to Request Your Swiftkick Martial Arts Refund Like a Pro
If you purchased through Swiftkick Martial Arts.com:
Visit the Swiftkick Martial Arts website and log into your account.
Navigate to the 'Account' or 'Membership' tab in your profile section.
Look for an option labeled 'Billing History' or 'Subscriptions.'
Identify the transaction for which you want a refund and click 'Request a Refund.'
Provide a brief explanation:
Mention that you did not receive any prior notice before the renewal.
Emphasize that your account was largely unused.
Submit your request and check your email for confirmation.
Follow up within a few days if you haven't heard back.
If you purchased through Apple:
Open the Settings app on your iPhone or iPad.
Tap your name at the top, then select 'Subscriptions.'
Locate the Swiftkick Martial Arts subscription.
Tap 'Cancel Subscription' (if required), then you'll see an option to request a refund.
Choose 'Report a Problem' to navigate to the refund request page.
Select the transaction in question, then choose 'Request a Refund.'
In your explanation:
State that the subscription renewed without any notice.
Point out any periods of inactivity on your account.
Submit your request and wait for a confirmation email from Apple.
If you purchased through Google Play:
Open the Google Play Store app on your device.
Tap on the menu icon (three horizontal lines), then select 'Account.'
Go to 'Purchase History.'
Find the Swiftkick Martial Arts transaction you need a refund for.
Tap on it, then select 'Report a Problem.'
Choose 'I want a refund' from the options provided.
When asked for details, mention:
The subscription renewed without prior notice.
You did not actively use the account for that period.
Submit your request and monitor for an email confirmation from Google.
If you purchased through Roku:
Go to your Roku device and navigate to the 'Home' screen.
Select 'Streaming Channels,' then 'Channel Store.'
Search for and select the Swiftkick Martial Arts app.
In the app's menu, find 'Manage Subscriptions' or 'Account Settings.'
Select 'Cancel Subscription' (if necessary), then look for refund options.
If no refund option is present, go to Roku's Customer Support online.
In the support section, locate 'Request a Refund' and follow the prompts.
When detailing your situation, use phrases like:
Notified about renewal without any updates.
Inactivity on your account during the billing period.
Submit the request, then wait for response confirmation from Roku.
Disclaimer
Chargeback is an independent consumer resource that provides educational information to help users understand how to cancel, manage, or request refunds for various subscriptions. We are not affiliated with, endorsed by, or sponsored by any of the companies mentioned on this site. All trademarks, logos, and brand names are the property of their respective owners.
The information we provide is based on publicly available sources and user reports and may contain inaccuracies or become outdated over time. Our guides are intended for general informational purposes only and should not be relied upon as official company instructions or legal advice.
Consumers are solely responsible for reviewing their own contracts, terms of service, and refund or cancellation obligations before taking any action. Nothing on this site should be interpreted as legal, financial, or contractual guidance.
Chargeback does not encourage or condone disputing valid charges, misrepresenting transactions, or taking any action that could violate a company's terms, service agreement, or applicable laws. We promote fair, transparent, and lawful communication between consumers and businesses.
Get help with your refund
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Draft email to Swiftkick Martial Arts for Refund
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Subject: Refund Request – Swiftkick Martial Arts Account [Your Email]
Dear Swiftkick Martial Arts Team,
I hope this message finds you well.
[describe reason]
I would like to request a refund in the amount of [Amount].
If applicable, I have attached relevant documentation for your review.
Please confirm the status of my request within 3-5 business days.
Thank you for your assistance.
Sincerely,
[Your Name]
[Your Phone Number]
Common refund statuses
Status
Meaning
What It Means for You
Pending
Your refund request has been received and is awaiting review.
This status means that your request is in the queue for processing, and it usually takes 1-2 business days.
Processing
Your refund is currently being processed by our finance team.
This indicates that we are working on your request, which can take up to 3-5 business days before completion.
Refunded
Your refund has been successfully issued.
You will see the amount reflected in your original payment method within 3-7 business days.
Partially Refunded
Only a portion of your payment has been refunded.
This typically occurs when you have used part of a package or class, and you'll see the adjusted amount in your account shortly.
Completed
Your refund process is fully completed.
Everything is finalized, and you will have received your funds back in your payment method.
Canceled
Your refund request has been canceled, usually at your request or if it doesn't meet our refund policy.
If you need to reinstate your refund, please contact us directly for assistance.
Real User Scenarios: When and How Refunds Were Successfully Claimed
At Swiftkick Martial Arts, customers occasionally seek refunds due to various circumstances related to their subscriptions and services. Here are some real user scenarios where refunds were successfully claimed:
A parent signed their child up for a three-month trial but faced scheduling conflicts that prevented consistent attendance. After discussing the situation with the Swiftkick staff, they were able to receive a prorated refund for the unused classes.
An adult student registered for a special seminar but found it overlapped with a previous commitment. After reaching out to customer service, they received a full refund as the seminar required advance registration.
A member accidentally activated a coaching plan they didn’t intend to choose during the enrollment process. Upon clarification of their intentions with support, they successfully reversed the charge and opted for a more suitable plan.
After a series of unexpected events, a student had to relocate and could no longer attend classes at Swiftkick Martial Arts. After reaching out to discuss the situation, they received a refund for their remaining balance in a straightforward manner.
The Easiest Way to Get a Swiftkick Martial Arts Refund
If you're frustrated trying to get a refund from Swiftkick Martial Arts—or if you didn't even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or card account, and we'll take care of the rest.
How to Track Your Refund Status Efficiently
Tracking your refund status at Swiftkick Martial Arts is a straightforward process, thanks to our dedicated communication channels and user-friendly interface. Follow these tips to keep tabs on your refund efficiently:
Email Notifications: Keep an eye on your email inbox for updates regarding your refund status. Swiftkick Martial Arts sends automatic notifications when your refund is processed, so ensure you check both your primary and spam folders.
Account Dashboard: Log into your account on the Swiftkick Martial Arts website. Navigate to the Order History section in your account settings, where you can view detailed information regarding your refund requests and their current status.
In-App Notifications: If you use the Swiftkick Martial Arts mobile app, you will receive instant notifications about your refund progress. Make sure your app notifications are enabled to stay updated.
Billing Section: Visit the Billing section in your account dashboard for a comprehensive overview of all transactions. This area includes details about your refund requests and can give you insights into when you can expect your funds to be returned.
Live Chat Support: If you have questions or need clarification on your refund status, utilize the live chat feature available on our website. Our customer service team is available to assist you in real-time, ensuring you get the answers you need promptly.
FAQ
Refunds for missed cancellations depend on our policy and the timing of your request. If you forgot to cancel on time, we encourage you to reach out to our support team to discuss your situation. We aim to be as understanding as possible and will review each case individually.
Refunds typically take 5 to 10 business days to process after they have been approved. The time may vary depending on your bank or financial institution's policies. We appreciate your patience as we work to ensure a smooth refund experience.
If you see a charge but do not have an active subscription, please reach out to our support team at support@swiftkickma.com for assistance. Provide details of the charge, such as the date and amount, so we can investigate and help resolve the issue.
If you are unable to secure a refund directly from Swiftkick Martial Arts, consider reaching out to their customer service team again for further assistance. You might also explore escalating your request within their support structure for additional review. Additionally, reviewing your account details and any relevant terms of service can provide further guidance on available options.
If Swiftkick Martial Arts is unable to issue a refund, consider reviewing their refund policy for any applicable terms or conditions. Additionally, you may want to reach out to their customer support team again to discuss your concerns or clarify any details regarding your account.
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¹ Total savings is calculated based on internal annualized estimates of savings for customers. ² Average requests times may vary depending on volume of requests
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