Navigating unexpected charges can be frustrating, especially when they appear without warning due to automatic renewals. This guide provides a clear overview of how refunds work with SWINDLER.AI, including eligibility criteria and a step-by-step process for requesting your money back swiftly. Whether you're unfamiliar with the refund process or in need of assistance, we’re here to help you every step of the way.
What You Should Prepare Before Applying For Refund
Account Information: Ensure you have your SWINDLER.AI account email and username ready for identification.
Transaction ID: Locate your transaction ID associated with the purchase for easy reference during the refund process.
Service/Product Details: Prepare information about the specific service or product you are seeking a refund for, including purchase date and pricing.
Reason for Refund: Clearly articulate the reason for your refund request, such as dissatisfaction with service or issues encountered.
Payment Method: Document the payment method used for the transaction (credit card, PayPal, etc.) and any relevant account details.
Correspondence Records: Gather any email notifications and communication with customer support regarding the issue.
Proof of Purchase: Keep a copy of the receipt or confirmation email that includes details of your transaction.
Terms of Service Agreement: Review the terms and conditions regarding refunds specific to your service, as policies may vary.
How Long Does it Take to Get a Refund?
Payment method
How long it takes*
Credit Card
3-5 working days
PayPal
1-3 working days
Bank Transfer
5-7 working days
*Working days are Monday to Friday, and don't include public holidays.
What are my Rights? Am I eligible for a Refund from SWINDLER.AI
At SWINDLER.AI, we prioritize transparency and customer satisfaction, and understanding your rights is essential. The eligibility for refunds is centered around the services offered and the specific scenarios that may arise during your engagement with our platform. Below are the circumstances under which you might find yourself eligible for a refund:
Service Downtime: If you experience significant disruptions to the service that hinder your access for a period longer than stated in the service-level agreement, you may qualify for a refund proportional to the downtime.
Product/Solution Malfunction: Should you encounter issues with specific features of SWINDLER.AI that were not resolved within a reasonable timeframe after reporting, you could be eligible for a refund for those particular functionalities.
Billing Inconsistencies: In the event that there was any misunderstanding regarding subscription tiers or associated costs, and this was clarified post-purchase, you may be eligible for a refund of the difference, should it apply to your situation.
Cancellation Within Free Trial: If you choose to cancel your subscription within the specified free trial period but were inadvertently billed, you may qualify for a refund of that amount.
Service Not Delivered: If you have purchased a specific service or feature that was advertised but never delivered or implemented, you may be eligible for a refund.
Each situation is evaluated on a case-by-case basis, and it is essential to provide relevant details to facilitate the review process. Should any of the above circumstances resonate with your experience, we encourage you to reach out for clarification and assistance.
Step-by-Step Process to Request Your SWINDLER.AI Refund Like a Pro
If you purchased through SWINDLER.AI.com:
Log in to your SWINDLER.AI account.
Navigate to the Account Settings section.
Select Manage Subscriptions.
Locate the subscription you wish to refund.
Click on Request Refund.
In the message box, mention that the subscription renewed without notice and emphasize that the accounts were unused.
Submit your request and wait for confirmation.
If you purchased through Apple:
Open the Settings app on your iPhone or iPad.
Tap your Apple ID at the top.
Select Subscriptions.
Find the SWINDLER.AI subscription.
Tap on Cancel Subscription first.
Under Request a Refund, choose Report a Problem for that subscription.
State in the report that the subscription renewed unexpectedly and that it has not been utilized.
Submit the request.
If you purchased through Google Play:
Open the Google Play Store app.
Tap on the Menu (three lines) and select Subscriptions.
Locate your SWINDLER.AI subscription.
Tap Cancel Subscription.
Follow the prompts to confirm.
Next, choose Request a Refund.
In the request, mention that the subscription renewed without any notice and clarify that you did not use it.
Submit the refund request.
If you purchased through Roku:
Go to Roku.com and sign in to your account.
Navigate to My Account.
Scroll down to Manage Subscription.
Find SWINDLER.AI subscription under the list.
Select Cancel Subscription.
To request a refund, go to Customer Support from the bottom of the page.
Sign in, and choose Request Refund.
State that the subscription renewed without notice and was not used.
Complete and send your request.
Disclaimer
Chargeback is an independent consumer resource that provides educational information to help users understand how to cancel, manage, or request refunds for various subscriptions. We are not affiliated with, endorsed by, or sponsored by any of the companies mentioned on this site. All trademarks, logos, and brand names are the property of their respective owners.
The information we provide is based on publicly available sources and user reports and may contain inaccuracies or become outdated over time. Our guides are intended for general informational purposes only and should not be relied upon as official company instructions or legal advice.
Consumers are solely responsible for reviewing their own contracts, terms of service, and refund or cancellation obligations before taking any action. Nothing on this site should be interpreted as legal, financial, or contractual guidance.
Chargeback does not encourage or condone disputing valid charges, misrepresenting transactions, or taking any action that could violate a company's terms, service agreement, or applicable laws. We promote fair, transparent, and lawful communication between consumers and businesses.
I am contacting you regarding a billing situation that has occurred: [describe reason].
I would like to request a refund of [Amount] for this issue. I have attached any relevant documentation for your reference.
Could you please confirm the receipt of this request and provide a response within 3-5 business days? Thank you for your attention to this matter.
Best regards,
[Your Name]
[Your Phone Number]
Common refund statuses
Status
Meaning
What It Means for You
Pending
The refund request has been submitted but not yet reviewed.
Your refund is in queue and will be processed shortly. You may experience a delay in updates.
Processing
The refund request is currently being processed by our system.
Your refund is actively being calculated. Expect it to complete within 3-5 business days.
Refunded
The refund has been successfully processed and funds initiated back to you.
The amount will appear in your account in 3-7 business days, depending on your bank.
Partially Refunded
A portion of your refund request has been approved and processed.
You will receive a portion of the funds back. Review your account for details on the amount refunded.
Completed
The refund process has been finalized, and the case is now closed.
No further action is required from your side regarding this refund.
Canceled
The refund request has been canceled either by the user or by our system.
No funds will be returned. If you believe this is an error, please contact customer support.
Real User Scenarios: When and How Refunds Were Successfully Claimed
Here are some real user scenarios where customers of SWINDLER.AI successfully claimed refunds after addressing their account-related inquiries:
A user had upgraded their subscription plan but quickly realized they didn’t require the additional features. After reviewing their account and engaging with customer support, they were able to revert back to their original plan and receive a refund for the difference in pricing for that billing period.
After experiencing a service interruption during a critical project deadline, a user reached out to SWINDLER.AI to understand the circumstances. Upon clarification and acknowledgment of the temporary service disruption, they were granted a credit back to their account, which felt fair given the situation.
A customer mistakenly activated a premium feature they didn’t intend to use and noticed the charge during their monthly review. They contacted customer support, explaining the misunderstanding, and received a full refund after confirming that they had not utilized the feature at all.
When transitioning to a new billing cycle, a user found an unexpected charge that they thought was due to an error. Upon contacting SWINDLER.AI’s support for clarification, it turned out to be a period-expired promotion they had not opted into; they were able to adjust their preferences and receive a prompt refund for the additional charge.
The Easiest Way to Get a SWINDLER.AI Refund
If you're frustrated trying to get a refund from SWINDLER.AI—or if you didn't even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or card account, and we'll take care of the rest.
How to Track Your Refund Status Efficiently
Tracking your refund status with SWINDLER.AI doesn't have to be complicated. To ensure you stay informed throughout the process, here are the most effective ways to monitor your refund:
Email Notifications: SWINDLER.AI sends automatic email updates regarding your refund status. Be sure to check your inbox for messages titled 'Refund Update' or 'Refund Processed' for the latest information.
In-App Notifications: If you have the SWINDLER.AI mobile app, enable push notifications to receive real-time alerts about your refund. Look for notifications directly related to refund processing and completion.
Account Dashboard: Log into your SWINDLER.AI account and navigate to the 'Order History' section. Each order will display a status indicating whether a refund has been initiated, processed, or completed.
Billing Section: Within your account settings, the 'Billing' section provides a detailed overview of all transactions, including refunds. You can find specific details about the amount refunded and the date it was processed.
Refund Progress Information: SWINDLER.AI provides detailed information about your refund progress, such as timestamps for when the refund was initiated and expected completion dates. Always refer to the specifics mentioned in the email or app notifications.
Chat Support: For any discrepancies or further questions, use SWINDLER.AI's in-app chat support feature. Their support team can provide you with updated information on your refund status in real-time.
FAQ
If you forgot to cancel your subscription on time, unfortunately, refunds may not be possible due to our policy on billing cycles. We recommend reviewing our terms or reaching out to our support team for specific guidance regarding your situation, as they may be able to assist you further.
Refunds typically take 5 to 10 business days to process, depending on your bank or payment provider's policies. Once processed, the refund will reflect in your account according to their timeline.
If you see a charge but don’t have an active subscription, please check your payment history and account settings first to verify any recent activity. If there are any discrepancies, contact our support team directly through the help center for assistance with resolving the issue.
If you are unable to secure a refund directly from SWINDLER.AI, consider reaching out to their customer service team again for further assistance. Additionally, you may explore escalating your inquiry within their support system, or reviewing your account details to ensure all necessary information has been provided.
If SWINDLER.AI refuses to issue a refund, you may want to review their refund policy for clarity on their guidelines. Additionally, consider reaching out to their support team again for further assistance, or check your account details to ensure all information is accurate. Exploring these options may help to resolve your inquiry.
Chargeback and the Chargeback trademarks used herein are trademarks or registered trademarks of Chargeback and its affiliates. The use of any other trade name, copyright, or trademark is for identification and reference purposes only and does not imply any association with the copyright or trademark holder of their product or brand. Other product and company names mentioned herein are the property of their respective owners.
¹ Total savings is calculated based on internal annualized estimates of savings for customers. ² Average requests times may vary depending on volume of requests
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