Navigating billing concerns can often be an afterthought until an unexpected charge catches your attention. At TaeKwonDo KICKS, we understand that managing subscriptions can be confusing, which is why this guide is designed to clarify how our refund process works. Here, you'll find detailed information on eligibility and a straightforward step-by-step guide to requesting your refund quickly and easily.
What You Should Prepare Before Applying For Refund
Order Confirmation Email: Gather the original order confirmation email as it contains essential details about your purchase.
Transaction ID: Locate your specific transaction ID which can be found in your purchase receipt.
Membership Account Information: Be prepared to provide your username or email associated with your TaeKwonDo KICKS account.
Proof of Payment: Ensure you have a copy of your payment method, such as a credit card statement, that reflects the transaction.
Course Registration Details: If applicable, note down details of any courses or classes you registered for, including dates and times.
Feedback or Reason for Refund: Prepare a clear and concise explanation of your reason for requesting the refund, which may help in processing your request.
Refund Policy Acknowledgment: Review TaeKwonDo KICKS' refund policy to understand the eligibility criteria and timelines.
How Long Does it Take to Get a Refund?
Payment method
How long it takes*
Credit/Debit Card
5-7 working days
PayPal
3-5 working days
Bank Transfer
7-10 working days
Gift Card
Immediate to 1 working day
*Working days are Monday to Friday, and don't include public holidays.
What are my Rights? Am I eligible for a Refund from TaeKwonDo KICKS
At TaeKwonDo KICKS, users have access to a range of martial arts training services and products tailored for martial arts enthusiasts. Understanding your rights regarding refunds is key, particularly in relation to the specific services we provide such as subscription packages for classes, merchandise sales, and digital resources. Each of these scenarios has its own eligibility considerations for refunds.
The following situations may qualify for refund eligibility at TaeKwonDo KICKS:
Cancellation of Subscription: Users who cancel their subscription within a specified period may be eligible for a prorated refund based on the remaining unused service duration.
Class or Event Rescheduling: If a class or event is rescheduled or canceled by TaeKwonDo KICKS, users may qualify for a refund for the affected session.
Defective Merchandise: In the case of ordered merchandise such as uniforms or equipment being defective, users might be eligible for a refund or exchange when initiated within a stipulated return window.
Unsatisfactory Digital Content: If users purchased digital resources and find them unsatisfactory, they may be able to request a refund within the defined review period set by TaeKwonDo KICKS.
For any inquiries about specific refund scenarios or to better understand your eligibility, please refer to your account details and the relevant sections of our customer service policy.
Step-by-Step Process to Request Your TaeKwonDo KICKS Refund Like a Pro
Scroll to your TaeKwonDo KICKS purchase and click "Report a problem."
State that the service was not used and request a refund.
Mention the lack of notice for your recent renewal.
Complete the request and monitor for an email response.
If you purchased through Roku:
Access your Roku account by visiting my.roku.com in a web browser.
Log in with your credentials and click on "Manage Your Subscriptions."
Locate the TaeKwonDo KICKS subscription and click on "Unsubscribe."
After unsubscribing, scroll down to find the purchase in your transaction history.
Click on "Need Help?" and then select "Request a Refund."
Explain that the account was unused for the last billing cycle.
Point out that you were not notified of the auto-renewal.
Submit your refund request and save any confirmation for reference.
Disclaimer
Chargeback is an independent consumer resource that provides educational information to help users understand how to cancel, manage, or request refunds for various subscriptions. We are not affiliated with, endorsed by, or sponsored by any of the companies mentioned on this site. All trademarks, logos, and brand names are the property of their respective owners.
The information we provide is based on publicly available sources and user reports and may contain inaccuracies or become outdated over time. Our guides are intended for general informational purposes only and should not be relied upon as official company instructions or legal advice.
Consumers are solely responsible for reviewing their own contracts, terms of service, and refund or cancellation obligations before taking any action. Nothing on this site should be interpreted as legal, financial, or contractual guidance.
Chargeback does not encourage or condone disputing valid charges, misrepresenting transactions, or taking any action that could violate a company's terms, service agreement, or applicable laws. We promote fair, transparent, and lawful communication between consumers and businesses.
Please note the following billing situation: [describe reason]
I would like to request a refund in the amount of [Amount].
If applicable, I have attached relevant documentation for your review.
I would appreciate confirmation of the receipt of this request within 3-5 business days.
Thank you for your attention to this matter.
Sincerely,
[Your Name]
[Your Phone Number]
Common refund statuses
Status
Meaning
What It Means for You
Pending
Your refund request has been received but is not yet being processed.
Please allow up to 3 business days for processing.
Processing
Your refund is currently being processed by our team.
Refund will typically be completed within 5-7 business days.
Refunded
Your refund has been successfully issued.
Funds should reflect in your account within 3-5 business days depending on your bank.
Partially Refunded
A portion of your refund has been issued, based on the items returned.
Check your account for the refunded amount; remaining balance is available for store credit.
Completed
Your refund process is fully complete.
Enjoy your new gear once processed, or check your store credits.
Canceled
Your refund request has been canceled.
If you have questions, please contact customer support.
Real User Scenarios: When and How Refunds Were Successfully Claimed
At TaeKwonDo KICKS, users occasionally find themselves needing to navigate various situations that lead to successful refund claims. Here are some common scenarios where users effectively managed their accounts and requested refunds with ease:
Accidental Subscription Renewal: A user who intended to pause their subscription accidentally renewed when they logged in to check class schedules. Upon realizing the mistake, they contacted customer support and provided their account details, leading to a prompt refund for the additional month’s fee.
Class Cancellation Due to Weather: A member signed up for a special seminar that was canceled due to inclement weather. TaeKwonDo KICKS issued a full refund to everyone registered, ensuring transparency and excellent customer service in the face of unexpected circumstances.
Account Upgrade Confusion: A user upgraded their membership to include additional classes but realized after the first month that they preferred their previous plan. They reached out to customer service to discuss their options and were able to receive a refund for the difference in fees as they reverted back to their original subscription.
Miscommunication on Class Pack Usage: A user purchased a class pack but was unclear about the expiration policy. Upon discovering more about it and realizing it would not be utilized, they approached the support team who promptly facilitated a refund, appreciating the user's situation and clarifying the policy.
The Easiest Way to Get a TaeKwonDo KICKS Refund
If you're frustrated trying to get a refund from TaeKwonDo KICKS—or if you didn't even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or card account, and we'll take care of the rest.
How to Track Your Refund Status Efficiently
Tracking your refund status with TaeKwonDo KICKS is straightforward and designed to keep you informed every step of the way. Here’s how to efficiently monitor your refund:
Check Your Email: TaeKwonDo KICKS sends email notifications once your refund request is initiated and whenever there is an update. Look for emails from support@taekwondokicks.com for the latest information.
Use the Mobile App: If you have the TaeKwonDo KICKS mobile app, you can quickly view your refund status. Just navigate to the 'Orders' section to see the latest updates on all returns and refunds.
Visit Your Account Dashboard: Log into your account on the TaeKwonDo KICKS website and head to the 'Order History' tab. Here, you can find detailed information about your refund status, including the date it was processed and the expected timeline for completion.
Billing Section: In your account settings, the 'Billing' section allows you to review any pending refunds. This is an excellent place to check if your refund has been approved but not yet reflected in your payment method.
Understand the Refund Process: TaeKwonDo KICKS provides information on the status of your refund. You will see tags like 'Processing', 'Approved', or 'Completed' next to your order to indicate where your refund stands in the process.
Contact Customer Support: If you have concerns or do not receive your expected updates, contact TaeKwonDo KICKS customer support through the app or website. Their team is ready to assist you with any questions regarding your refund.
FAQ
Refunds are generally not issued for missed cancellation deadlines. If you forgot to cancel on time, we recommend reviewing the terms of your subscription for any specific policies, and reaching out to our support team for assistance. We're here to help you navigate your options.
Refunds typically take 5 to 10 business days to process, depending on your bank's policies. Once initiated, the amount should be credited back to your original payment method within this timeframe. Please check with your financial institution for any additional processing times they may impose.
If you see a charge but do not have an active subscription, please start by checking your account details on the Martialytics platform to confirm your subscription status. If you still have questions or need further assistance, contact our support team directly for clarification and to ensure all your account information is accurate.
If you are unable to obtain a refund directly from TaeKwonDo KICKS, consider reaching out to their customer service team again for further assistance. You may also explore options to escalate your inquiry within their support system, or review your account details for any relevant information that could assist in resolving your concern.
If TaeKwonDo KICKS refuses to issue a refund, it's recommended to carefully review the refund policy to understand the terms and conditions. You can also consider reaching out to their customer support team again for further clarification or assistance. Additionally, checking your account details may provide insight into your transaction history and any relevant information.
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¹ Total savings is calculated based on internal annualized estimates of savings for customers. ² Average requests times may vary depending on volume of requests
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