Understanding the intricacies of billing can often be overlooked until an unexpected charge arises, such as an automatic renewal of a subscription. This guide is designed to simplify the process for you, outlining how refunds work at TBC Properties, who qualifies for them, and the steps to quickly request your money back. Our goal is to provide you with clear and helpful information so you can navigate the refund process with confidence.
What You Should Prepare Before Applying For Refund
Proof of Payment: Include the receipt or invoice from your transaction to establish proof of purchase.
Transaction ID: Have the unique transaction ID readily available, which you can find in your confirmation email.
Account Information: Provide your account details associated with TBC Properties, such as email addresses or usernames used during registration.
Lease or Rental Agreement: If applicable, attach a copy of your lease or rental agreement detailing the terms of your property rental.
Reason for Refund: Be prepared to clearly articulate the reason for your refund request, such as service issues or discrepancies.
Photos or Documentation: If your request is due to property condition issues, include relevant photos or documentation to support your claim.
Communication Records: Keep copies of any previous correspondence with TBC Properties regarding the issue leading to the refund request.
Contact Information: Ensure your current contact details are provided in case TBC Properties needs to reach you for further information.
How Long Does it Take to Get a Refund?
Payment method
How long it takes*
Credit/Debit Card
3-5 working days
PayPal
2-4 working days
Bank Transfer
5-7 working days
Check
7-14 working days
*Working days are Monday to Friday, and don't include public holidays.
What are my Rights? Am I eligible for a Refund from TBC Properties
At TBC Properties, users may have specific rights regarding refunds based on the nature of the services and products offered. TBC Properties specializes in real estate rental and management services, and understanding the refund eligibility criteria is essential for ensuring satisfaction with your account and transactions.
Refund eligibility can depend on various situations that are contextually relevant to the services provided by TBC Properties. The following are scenarios where you might be eligible for a refund:
Property Booking Cancellations: If you have made a booking for a rental property and need to cancel, you may qualify for a refund if you adhere to the cancellation policy outlined in your agreement.
Service Interruption: Should there be an unexpected interruption in service related to your rental, you might be eligible for a refund proportionate to the duration of the disruption, as determined by TBC Properties' policies.
Security Deposit Refunds: Upon the conclusion of your rental period, you may be entitled to a refund of your security deposit, provided that property conditions meet the requirements specified in your rental agreement.
Errors in Billing: If there are discrepancies in your billing related to your rental services, you could inquire about a potential adjustment or refund based on the specific terms of your agreement.
Promotional Offer Adjustments: If you have taken advantage of a promotional offer that did not apply as expected, you may qualify for a refund or adjustment based on the terms of the promotion.
It is essential to consult the terms and conditions associated with your booking or service agreement for any additional details related to refund eligibility. Should you have any questions regarding your specific circumstances, reaching out directly to TBC Properties can provide clarity on your account management inquiries.
Step-by-Step Process to Request Your TBC Properties Refund Like a Pro
If you purchased through TBCPropertiesLLC.com:
Visit tbcpropertiesllc.com.
Scroll to the bottom of the page and click on Contact Us.
Fill out the contact form with your details, including:
Your name
Email associated with the account
A brief description mentioning that you want a refund for your subscription or membership.
Emphasize that the subscription renewed without notice and state that your account has been unused.
Click on Submit to send your request.
If you purchased through Apple:
Open the Settings app on your device.
Tap on your Apple ID (your name at the top).
Select Subscriptions.
Find and tap on the TBC Properties subscription.
Scroll down and tap on Report a Problem.
Select the reason for your request and emphasize the subscription renewed without notice.
Tap Submit to complete your request.
If you purchased through Google Play:
Open the Google Play Store app.
Tap on the Profile icon in the top right corner.
Select Payments & Subscriptions and then Subscriptions.
Find and tap on the TBC Properties subscription.
Tap on Manage and then select Request a refund.
In your request, state that the subscription renewed without notice and that your account has been unused.
Complete the submission of your request.
If you purchased through Roku:
Go to my.roku.com in your web browser.
Sign in to your Roku account.
Select Manage your subscriptions.
Locate your TBC Properties subscription.
Click on Unsubscribe to stop future charges.
Then scroll to the bottom and click on Contact Support.
Use the support form to mention that you want a refund, emphasizing that the subscription renewed without notice.
Submit your message.
Disclaimer
Chargeback is an independent consumer resource that provides educational information to help users understand how to cancel, manage, or request refunds for various subscriptions. We are not affiliated with, endorsed by, or sponsored by any of the companies mentioned on this site. All trademarks, logos, and brand names are the property of their respective owners.
The information we provide is based on publicly available sources and user reports and may contain inaccuracies or become outdated over time. Our guides are intended for general informational purposes only and should not be relied upon as official company instructions or legal advice.
Consumers are solely responsible for reviewing their own contracts, terms of service, and refund or cancellation obligations before taking any action. Nothing on this site should be interpreted as legal, financial, or contractual guidance.
Chargeback does not encourage or condone disputing valid charges, misrepresenting transactions, or taking any action that could violate a company's terms, service agreement, or applicable laws. We promote fair, transparent, and lawful communication between consumers and businesses.
I would like to address a billing situation regarding my account. [describe reason]
In light of this situation, I would like to request a refund in the amount of [Amount]. If applicable, I have attached relevant documentation for your review.
Please confirm receipt of this request within 3-5 business days. If you require any additional information, please feel free to reach me at [Your Phone Number].
Thank you for your attention to this matter.
Sincerely,
[Your Name]
Common refund statuses
Status
Meaning
What It Means for You
Pending
Your refund request has been received but not yet processed.
You will be notified once the processing begins, typically within 24-48 hours.
Processing
Your refund is currently being processed by our team.
This stage usually takes 2-3 business days to complete. Please check back for updates.
Refunded
The refund has been successfully processed and your funds returned.
Your payment method will reflect the refund within 3-5 business days, depending on your bank.
Partially Refunded
A portion of your refund request has been approved.
You will receive the partial amount soon; check your account for details.
Completed
The refund process is fully completed with no further actions required.
All your funds have been returned, and there are no outstanding refunds.
Canceled
The refund request has been canceled at your request or due to policy.
If you still wish to pursue a refund, please contact customer support.
Real User Scenarios: When and How Refunds Were Successfully Claimed
At TBC Properties, customers frequently interact with our services for various property management needs. Here are some scenarios where users have successfully navigated refund requests:
Service Cancellation: A customer realized they no longer needed property management services after an unexpected sale of their rental unit. After contacting TBC Properties to clarify their account status, they successfully obtained a refund for the remaining period of their subscription.
Payment Processing Error: During a routine billing cycle, a customer noticed an incorrect fee that appeared to be a processing error. By reaching out to TBC Properties for clarification, they were able to demonstrate the error, leading to a prompt refund of the discrepancy.
Maintenance Service Rescheduling: A client scheduled a maintenance service that they had to cancel due to unforeseen circumstances. Upon notifying TBC Properties with adequate notice, they received a full refund for the prepaid service, as outlined in the company policy.
Account Upgrade Mismatch: After upgrading their service package, a user realized that they had selected an incorrect tier. Upon reaching out to customer support for clarification, they were able to downgrade their plan and received a refund for the difference in cost, maintaining seamless service continuity.
The Easiest Way to Get a TBC Properties Refund
If you're frustrated trying to get a refund from TBC Properties—or if you didn't even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or card account, and we'll take care of the rest.
How to Track Your Refund Status Efficiently
Tracking your refund status with TBC Properties is a straightforward process. By utilizing the various tools and communication methods provided, you can stay informed about the progress of your refund efficiently.
Email Notifications: TBC Properties sends email updates whenever there is a change in your refund status. Check your inbox for messages with the subject "Refund Update" to stay informed about your request.
Account Dashboard: Log into your account on the TBC Properties website and navigate to the Billing Section to view the status of your refund. Here, you will find details such as the requested amount and the current processing stage.
Order History: Access your Order History page to see all transactions, including any pending refunds. Each transaction will display its current status, making it easy to track progress.
In-App Notifications: If you use the TBC Properties mobile app, check the notifications section for real-time updates about your refund. The app will provide alerts for any significant changes without the need for you to manually check.
Customer Support: If you have questions or need more detailed information about your refund, you can contact TBC Properties' customer support through the chat feature on the website or app. Their team can provide insights into your specific refund status and timeline.
FAQ
Refunds at TBC Properties are typically not available for cancellations made after the designated timeframe. If you forgot to cancel on time, we encourage you to reach out to our customer service team, as they may be able to assist you with your specific situation.
Refund processing times can vary depending on your bank or payment provider, but typically, you can expect to see the refund reflected in your account within 5 to 10 business days after it has been initiated. Please allow additional time for processing during peak periods or holidays.
If you see a charge but do not have an active subscription with TBC Properties, please check your account for any potential active subscriptions or services you may have forgotten about. If everything seems correct, contact our customer support team with your details, and we’ll assist you in resolving the issue.
If you're unable to receive a refund directly from TBC Properties, consider reaching out to their customer service team again for further assistance. You may also explore escalating your issue within their support system to ensure that your concerns are addressed. Additionally, reviewing the details of your account and any relevant transactions may provide more clarity on the situation.
If TBC Properties is unable to issue a refund, we recommend reviewing the refund policy outlined on their website to ensure you fully understand the terms. Additionally, consider reaching out to their customer support team again for further clarification or assistance with your situation. It may also be helpful to check your account details to confirm the status of your request.
Chargeback and the Chargeback trademarks used herein are trademarks or registered trademarks of Chargeback and its affiliates. The use of any other trade name, copyright, or trademark is for identification and reference purposes only and does not imply any association with the copyright or trademark holder of their product or brand. Other product and company names mentioned herein are the property of their respective owners.
¹ Total savings is calculated based on internal annualized estimates of savings for customers. ² Average requests times may vary depending on volume of requests
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