Many users often focus on the incredible features of Teacher’s Buddy Pro, only to be caught off guard by an unexpected charge when a subscription renews automatically. This guide is designed to clarify how the refund process works, the eligibility criteria for receiving a refund, and the necessary steps to request your money back promptly. With this information, you can navigate any billing concerns with ease and confidence.
What You Should Prepare Before Applying For Refund
Account Information: Have your Teacher’s Buddy Pro account email and password ready to verify your identity.
Transaction ID: Locate the specific transaction ID for the purchase you are seeking a refund for, which can be found in your account history or confirmation email.
Purchase Date: Make a note of the date when the purchase was made, as this is often required for processing refunds.
Reason for Refund: Be prepared to provide a clear and detailed reason for the refund request, as Teacher’s Buddy Pro may require this information.
Subscription Details: If applicable, identify the specific subscription plan you are using, including its start and end dates, and any payment history.
Documentation: Gather any relevant documentation, such as email confirmations or receipts that include purchase details.
Contact Information: Ensure you have updated contact information to receive follow-up communications regarding your refund request.
CC/Payment Method Details: Be ready to provide information about the credit card or payment method used for the purchase, which may include the last four digits for verification.
How Long Does it Take to Get a Refund?
Payment method
How long it takes*
Credit Card
3-5 working days
PayPal
1-3 working days
Bank Transfer
3-7 working days
Direct Debit
5-10 working days
*Working days are Monday to Friday, and don't include public holidays.
What are my Rights? Am I eligible for a Refund from Teacher’s Buddy Pro
At Teacher’s Buddy Pro, we prioritize our users' satisfaction and are committed to providing a seamless experience with our educational services. Understanding the various circumstances that may lead to refund eligibility is important for managing your subscription effectively. Below are the specific situations that may qualify for refunds associated with your use of Teacher’s Buddy Pro.
Subscription Downgrade: If you choose to downgrade your subscription plan, you may be eligible for a pro-rated refund based on the remaining days in your current billing cycle, depending on the terms of your plan.
Feature or Service Unavailability: If there are extended periods where specific features or services included in your subscription are not accessible, this may qualify you for a refund for that billing period.
Technical Issues: If you experience significant technical difficulties that prevent you from using the purchased service effectively and these issues are verified by our support team, you may be eligible for a refund for that specific period.
Service Changes: If Teacher’s Buddy Pro makes material changes to the service or features included in your subscription that adversely affect your experience, you might be eligible for a refund, depending on the situation.
For further clarification regarding your eligibility or to inquire about a specific situation, please consult our support resources or reach out to our customer service team.
Step-by-Step Process to Request Your Teacher’s Buddy Pro Refund Like a Pro
If you purchased through Teacher’s Buddy Pro.com:
Visit teachersbuddy.com and log into your account.
Navigate to the Account Settings section by clicking on your profile in the upper right corner.
Select Billing & Subscriptions.
Find the subscription you wish to refund and click on Request Refund.
In the refund request form, mention that the subscription renewed without notice.
Submit the form and wait for a confirmation email regarding your refund request.
If you purchased through Apple:
Open the Settings app on your iPhone or iPad.
Tap your Apple ID at the top of the screen.
Select Subscriptions.
Locate your Teacher’s Buddy Pro subscription and tap on it.
Tap on Report a Problem and choose the option to Request a Refund.
In the message box, emphasize that the account was unused or that the renewal was unexpected.
Submit the report and check your email for follow-up instructions.
If you purchased through Google Play:
Open the Google Play Store app on your device.
Tap on the Menu (three horizontal lines) and select Account.
Scroll down and tap on Purchase History.
Find your Teacher’s Buddy Pro subscription and tap on the Item.
Select Refund (or Request a Refund).
In the reason field, note that the subscription renewed without adequate notice.
Submit the request for a refund.
If you purchased through Roku:
Go to Roku.com and log into your account.
Select Subscriptions from the main menu.
Locate Teacher’s Buddy Pro in your list of subscriptions.
Click on Manage Subscription.
Select Request Refund.
In the message, mention that there was no notification before the renewal.
Submit your request and check for an email confirmation regarding your refund.
Disclaimer
Chargeback is an independent consumer resource that provides educational information to help users understand how to cancel, manage, or request refunds for various subscriptions. We are not affiliated with, endorsed by, or sponsored by any of the companies mentioned on this site. All trademarks, logos, and brand names are the property of their respective owners.
The information we provide is based on publicly available sources and user reports and may contain inaccuracies or become outdated over time. Our guides are intended for general informational purposes only and should not be relied upon as official company instructions or legal advice.
Consumers are solely responsible for reviewing their own contracts, terms of service, and refund or cancellation obligations before taking any action. Nothing on this site should be interpreted as legal, financial, or contractual guidance.
Chargeback does not encourage or condone disputing valid charges, misrepresenting transactions, or taking any action that could violate a company's terms, service agreement, or applicable laws. We promote fair, transparent, and lawful communication between consumers and businesses.
Get help with your refund
"This app saved me $127 in minutes"
Draft email to Teacher’s Buddy Pro for Refund
Script
Copy
Subject: Refund Request – Teacher’s Buddy Pro Account [Your Email]
Dear Teacher’s Buddy Pro Team,
I hope this message finds you well.
On [Billing Date], [describe reason].
I would like to request a refund of [Amount] for this billing situation.
If applicable, I have attached relevant documentation for your review.
I kindly request a confirmation of this refund request within 3-5 business days.
Thank you for your attention to this matter.
Sincerely, [Your Name] [Your Phone Number]
Common refund statuses
Status
Meaning
What It Means for You
Pending
Your refund request has been submitted and is awaiting approval.
You will receive an email notification once your request is processed or if additional information is needed.
Processing
Your refund is currently being processed by our team.
This typically takes 3-5 business days. Please be patient as we ensure your refund is correct.
Refunded
Your refund has been approved, and the amount has been credited back to your original payment method.
Check your account to confirm the refund has been received. This may take up to 7 days to appear.
Partially Refunded
A portion of your refund request has been approved and credited.
Review your email for details on the amount refunded and reach out if further assistance is needed.
Completed
The refund process is fully completed, and all transactions are finalized.
You can now proceed with using your remaining credits or adjusting your subscriptions.
Canceled
Your refund request has been canceled, possibly due to it being outside our refund window.
If you believe this is an error, please contact support for clarification.
Real User Scenarios: When and How Refunds Were Successfully Claimed
In using Teacher’s Buddy Pro, many users have successfully navigated refund requests through various account management situations. Here are a few specific scenarios where refunds were claimed:
Unintended Subscription Renewal: A teacher had subscribed to Teacher’s Buddy Pro for a school year. Upon the renewal date, they realized their school had opted for a different platform. After reaching out to customer support, they provided confirmation of the new service, leading to a successful refund for the unintended renewal.
Accidental Upgrade to Premium Plan: A user accidentally upgraded to the premium plan during a trial period while exploring features. Once they recognized the mistake, they informed Teacher’s Buddy Pro of their intention to remain on the basic plan. The support team was understanding and promptly processed a refund for the difference in subscription fees.
Inapplicable Educational Resources: After subscribing, a school administrator discovered that the resources provided by Teacher's Buddy Pro did not align with their curriculum. After discussing their specific needs with customer service, the administrator successfully requested a refund for the unused portion of their subscription, emphasizing their desire for resources that better fit their educational goals.
Service Interruption Reimbursement: During a scheduled session, a user experienced a technical outage affecting their access to Teacher's Buddy Pro resources. Once the user reported the issue, the support team acknowledged the inconvenience and offered a partial refund for the disruption period, ensuring the user felt valued and supported.
The Easiest Way to Get a Teacher’s Buddy Pro Refund
If you're frustrated trying to get a refund from Teacher’s Buddy Pro—or if you didn't even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or card account, and we'll take care of the rest.
How to Track Your Refund Status Efficiently
Tracking your refund status with Teacher’s Buddy Pro is straightforward and efficient. Here are some tips to help you stay updated on your refund progress:
Email Notifications: Check your email for updates regarding your refund. Teacher’s Buddy Pro sends automated emails that outline the status of your refund request, including any actions taken.
In-App Notifications: If you’re using the Teacher’s Buddy Pro mobile app, make sure to enable notifications. You’ll receive instant updates about your refund status directly within the app.
Account Dashboard: Log into your Teacher’s Buddy Pro account and navigate to the Order History section. This area provides a detailed overview of all your transactions, including the current status of refunds.
Billing Section: Visit the Billing section in your account settings. Here, you can find specific information about pending refunds and their expected processing times.
Refund Progress Information: When checking the refund status, look for any notes or messages that indicate the stage of your refund (e.g., pending, processed, or completed). Teacher’s Buddy Pro typically provides this information at a glance.
Customer Support: If you need further clarification, don’t hesitate to reach out to Teacher’s Buddy Pro’s customer support through the platform. They can provide detailed insights about your refund.
FAQ
Refund requests for subscriptions are assessed on a case-by-case basis. If you forgot to cancel on time, please reach out to our customer support team, and they will review your situation to determine if a refund is possible.
Refunds from Teacher’s Buddy Pro typically take 5 to 10 business days to process, depending on your bank or payment provider. Once your refund is initiated, you will receive a confirmation email with details regarding the timeline.
If you see a charge but don't have an active subscription, first check your account on Teacher’s Buddy Pro to confirm your subscription status. If you believe the charge is incorrect, please reach out to our customer support team with details of the transaction so we can assist you further.
If you are unable to obtain a refund directly from Teacher’s Buddy Pro, consider reaching out to customer service again for further assistance. You may also explore options for escalating your concern within their support system. Additionally, reviewing your account details and subscription terms may provide further insights into your options.
If Teacher’s Buddy Pro is unable to issue a refund, consider reviewing their refund policy to understand the specific conditions. You may also reach out to their customer support again for clarification or assistance, and ensure your account details are accurate to facilitate any potential resolutions.
Chargeback and the Chargeback trademarks used herein are trademarks or registered trademarks of Chargeback and its affiliates. The use of any other trade name, copyright, or trademark is for identification and reference purposes only and does not imply any association with the copyright or trademark holder of their product or brand. Other product and company names mentioned herein are the property of their respective owners.
¹ Total savings is calculated based on internal annualized estimates of savings for customers. ² Average requests times may vary depending on volume of requests
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