How to Get a TEB Boghossian Vision Refund

• Order Confirmation Email: Have the confirmation email from TEB Boghossian Vision handy, as it contains important details about your purchase.
• Transaction ID: Locate your unique transaction ID, which can typically be found in your order confirmation or payment receipt.
• Patient ID: If applicable, include your patient ID, which helps TEB Boghossian Vision easily identify your records.
• Reason for Refund: Prepare a brief explanation for the refund request, as TEB Boghossian Vision may require you to specify the reason.
• Medical Documentation: If relevant, include any medical documentation that supports your refund claim, such as doctor's notes or treatment summaries.
• Previous Correspondence: If you have communicated with TEB Boghossian Vision regarding the issue, attach any previous emails or messages for reference.
• Payment Method Details: Ensure you know the payment method used during the initial transaction, as you may need to reference or provide details for the refund process.
• Scheduled Appointment Confirmation: If your refund is related to a cancellation, include any appointment confirmations that may illustrate the timeline of events.

At TEB Boghossian Vision, we are dedicated to providing high-quality vision correction services, including LASIK procedures. It is important for our clients to understand their rights regarding refunds, which may be applicable under certain conditions based on the services provided.

Users may qualify for a refund in the following situations:

• Cancellation of Services: If you have scheduled a procedure and have submitted a cancellation request in accordance with our policy prior to the service date, you might be eligible for a refund of any deposits made.
• Medical Necessity: Should there be a medical reason that prevents you from undergoing your scheduled procedure, documentation from a physician may support eligibility for a refund of pre-paid fees.
• Change of Procedure: If you are advised by our medical staff to change the originally planned procedure, you might qualify for a refund or adjustment of costs associated with that procedure.
• Billing Inquiries: Any discrepancies in the final billing compared to the initial quote provided upon consultation may be addressed, and clarification can lead to potential adjustments or refunds where applicable.
• Patient Satisfaction Guarantees: In instances where services do not meet the outlined satisfaction criteria discussed prior to the procedure, we encourage patients to inquire about our policies regarding potential refunds or corrective procedures.

We encourage all clients to reach out to our customer service team for personalized assistance regarding their specific circumstances and eligibility for refunds, ensuring a clear understanding of our policies and support throughout your experience with TEB Boghossian Vision.

At TEB Boghossian Vision, clients occasionally encounter situations where seeking a refund becomes necessary. Here are some scenarios where users successfully claimed refunds:

• Service Rescheduling: A patient scheduled LASIK surgery but needed to reschedule due to unforeseen circumstances. After providing documentation of their situation, they were able to receive a full refund of their deposit, which was crucial for their financial planning.
• Overpayment for Consultation: A client mistakenly paid for a consultation twice due to a browser issue. Upon contacting customer service, they quickly explained the situation and were refunded the extra payment within a few business days.
• Vision Plan Cancellation: After undergoing LASIK, a user decided to cancel their follow-up vision plan that they no longer needed. They reached out to TEB Boghossian Vision, and after confirming their decision, they received a prorated refund for the remaining plan period.
• Travel Appointment Changes: A client traveling from out of state had to change their travel plans, leading them to adjust their appointment, which resulted in an earlier time slot. After requesting it, they were able to receive a refund for the difference in the appointment fee due to the changes in service timing.

Tracking your refund status at TEB Boghossian Vision is straightforward and designed to keep you informed throughout the process. Here’s how to do it efficiently:

• Check Your Email: TEB Boghossian Vision regularly sends email updates regarding your refund status. Look for messages with the subject line containing “Refund Update” to find details about your request and any actions needed.
• Use the Mobile App: If you have the TEB Boghossian Vision app, you can conveniently track your refund. Navigate to the Account tab and select Refund Status to see live updates and notifications related to your request.
• Visit Your Account Dashboard: Log in to your TEB Boghossian Vision account and check the Order History section. Your refund request will be displayed alongside the respective order, showing current status and expected timelines.
• Billing Section Insights: Go to the Billing section in your account settings. Here you can monitor ongoing refunds and access detailed notes explaining the status of each refund request.
• Contact Customer Support: If you're unable to find the information you need, you can reach out directly to customer support via the app or website. They can provide personalized updates and clarify any specific aspects of your refund status.